Once again - thrilled to stay at our favourite hotel for the sixth time! This is our go to and is very convenient; direct connection to the Hanzomon line which goes to both Shibuya and Skytee, TCat airport terminal is nearby and countless 7 Eleven and Lawsons around. The staff are exceptional and will go out of their way to help - we changed our room on check in with no trouble at all, fantastic service. There are plenty of charging cables we noticed this time that are supplied in rooms, and the breakfast is great - Japanese style and good to start the day.

Probably the only criticism is the dust in rooms. Rooms are nice and clean but the level of dust can be quite bothersome since it quickly accumulates (I suspect it might be product of air con or something). Rooms get a proper clean every 3 days (with bins/towels changed as you like each day) - and that means it can start to get a bit much, especially if you miss a full cleaning day.

The hotel room was a usual small Tokyo hotel room. It was very clean and cosy and as advertised. We liked staying here and the price was good. Bathroom was nice, staff was very friendly and helpful. There is only one washing machine for the entire hotel, so be prepared to wait for it to be free. There is a subway station near by, several conbinis and the station of the express bus to the airport. That was super convenient, because the trip back to the airport was super easy and fast.

The gentleman who checked us in at the front office was very helpful and cheerful. The location was accessible to trains and subway and was just across the Tokyo City Air Terminal. There was a nearby 7-11 and Lawson where you can buy your daily needs.

It wasn't much of what I didn't like but as expected the rooms are a bit small for two. I think it is the standard size in Tokyo hotels.

The location and the cleanliness.

If you stay at the Annex building, you have to get to the Main building to wash your clothes. Also, the room is small so if you leave your luggage open, there’s no walking space. We’ll have to keep opening and closing luggage.

Staff was amazing, very helpful in every way and the room was small but comfortable at a highly competitive price. Good Japanese breakfast, too!

- Good location, next to a few well-connected subway stations - Staff is really friendly and helpful - You can deliver online orders and luggages to the hotel - The staff can keep your belongings on the day you checkout

- Nothing to complain about, everything went great.

I’m especially happy for the services and the generosity of the facility in terms of needs like toothbrushes, razors and etc. I would like though have more variety on the choices of viands at breakfast

To be honest. Nothing .. everything i needed plus an excellent location and accessibility to the TCAT..

Location, within 10 minutes walk of multiple train lines Room was spacious enough for for multiple suitcases Bed was huge and very comfortable for 1 person Bathtub was huge too! Staff communication in multiple languages was amazing

Nothing, was an amazing hotel

The location is incredible. So close to multiple lines and a few convenient stores. Staff were wonderful and helpful.

It was a small room, perfect for a single traveler. Would not recommend for a couple or family

Loved my stay here . The staff was very helpful and attended to my every ask . This was the first hotel I booked for my Japan trip and they set the standard pretty high . No other hotel I stayed at came close to this one .

Nothing