It was in a convenient location close to the station and other points of interest. The staff were nice and there were convenience stores and restaurants in the building. The check in and check out process was easy as well.

Although the rooms were comfortable and we expected them to be small, we didn’t expect the bathroom to be so tiny. It was difficult to get in and out of the tub because of how high it was. Although housekeeping did a good job of tidying up everyday, there was a lot of dust in the room from before we even checked into our room.

It’s an easy walk to shinjuku station. The hotel is very big so there are a lot of people but they have enough elevators so no need to wait long. There’s a family mart where you can grab some quick food.

The hotel room is a bit small and if you have lots of luggage it could be pretty full. None the less we only used the room for sleeping so it was pretty good

In walking distance to/from the Shinjuku station, some good food options on level 1 and 2. Easy access to taxi and airport limousine services.

I had to upgrade from the single room as it is so small that I immediately felt claustrophobic once I entered. No room service for food but very quick to respond when you need other amenities such as an iron.

The property was in a fantastic location only a 10 minute walk to Shinjuku station. The building has plenty of food options including Family Mart, Lawsons, Quick Mart, and 7-11. The staff were lovely and the room was a decent size. Was a very comfortable stay especially for the two weeks that we spent there.

In the beginning there was a little mess around with the room as the building was undergoing maintenance during our stay. The staff upgraded our room to the Annex which is only a short 1-2 ninute walk from the main Shinjuku Washington Hotel. The hotel says that they will clean your room every 4 days however it had been a while since ours was cleaned but there are signs to put on your door asking for different services.

Excellent location. Tiny box room but spotless. Excellent mattress and bedding. Good amenities and facilities in the room. 99% of staff excellent. Did not have breakfast in the hotel.

The lack of space in the tiny room. A smaller bed for single occupant would have freed up space. Not enough hanging or storage space, especially for a 6 night stay. A single sachet of coffee and green tea is a tad "tight". I had to ask housekeeping for more. Ms Toyoda in reception lobby was very rude to me. Spoke to two managers about the issue. Quite shocked at her attitude.

Convenient walk from Shinjuku station. Seconds from the Metropolitan government bldg observation deck. Close to everything. Hotel showing a bit of wear. Bed comfy, great shower and products. Forwarded our luggage for us to Osaka.. Would definitely stay again.

Room a little dirty....walls, hair in bathroom

It was a clean hotel with basic amenities. It is about a 20 minute walk from the Shinjuku Station from the streets, but there are several subway access points near the hotel that take you to the station. Overall it's a good hotel.

It was a little confusing on where the entrance to the hotel was. Hotel reception area is on the 3rd floor. Rooms are not soundproof. You can hear people walking in the hallways. Hotel sounds to be frequent by businessmen.

It was cost effective hotel! The room was little bit small but there was bathtub in the bathroom, so it was not comfortable. There were many restaurant int the hotel, so it was good not to go far. Furthermore we can take a rimousine bus to Narita airport nearby hotel.

I couldn't control air conditioner more detail because there are only three level that user control.

Good location near Shinjuku station, quick check in, clean with ok A/C, you can also store bags in lockers near reception which was helpful.

Be careful on size of room you book, a semi double is not a double, a standard double has one side of bed against wall and only just enough room for 2 suitcases on the floor. We were guided to upgrade to the standard double at check-in as there were 2 of us!

Hotel was in a reasonable location not too far from a train station and about a 700m walk to the main shopping area of Shinjuku

Rooms were on the smaller size as expected but were clean and tidy