Value for money was exceptional - spotless room with plenty of towels - free pyjamas to use - unlimited amenity items.. facemasks, moisturizer, sun cream, toothbrushes, tea, bath salts.. the list goes on - fantastic location, 3 different metro stations within a 10 min walk (including Tokyo Central Station) - friendly staff - aircon was great and worked consistently - shower pressure and temp was good

Breakfast was nothing special and identical every day

The entire hotel was very quiet and peaceful. The room was small and although it was difficult to move around after unpacking my suitcase, I still rate it positively. It was very clean. The toilet and shower worked perfectly, as did the air conditioning. The bed was very comfortable - after a whole day of sightseeing in Tokyo I could get a proper rest. The location is excellent. 2-3 minutes walk to Kanda Station and 10-15 minutes walk to Tokyo Station from where many train lines depart, including the shinkansen. I would definitely choose this hotel again or one of the Sotetsu Fresa Inn chain.

It's a minor thing, but there were only two washing machines available and I had to wait until late to wash my clothes. Unfortunately, the dryer didn't wash my clothes properly and I had to hang them in the room.

Location, location, location. The close proximity to Kanda station was excellent (even for short legs, it's a 5 minute walk at most) - making getting around super easy. In addition, it's away from the noise of busy roads and bars giving the benefit of peacefully quiet nights. Now the hotel itself - it was immaculate, the staff were lovely and it had an excellent vending machine that accepted international cards. As a solo traveller the room was also perfectly comfortable and reminded me of university dorm rooms. I do understand why some couples may find it a little crampt for their liking, but I must point out that there is plenty of storage space under the beds so tripping over suitcases can be avoided. In summary, this hotel is a convenient base of operations for exploring the nearby areas - it represents efficiency and economical comfort, but not luxury. I'd happily return should I get the opportunity to visit Tokyo again.

Having a smoking room on the ground floor meant that you'd occasionally get a whiff of that stench as you walked in (sorry smokers, I hate the smell!).

Great location, very convenient with Kanda Station just a couple of blocks away, Otemachi Station not much farther, numerous konbini and even a number of supermarkets in the area. Customer service, ease of checking in and out, bed, room, amenities, facilities are great. I have stayed and will stay there again. Highly recommended if you want somewhere strategic yet off the tourist track as your base camp for your Tokyo adventure. Look for Nicole and her excellent personality and helpful nature, very much appreciated!

There was a very slight musty smell the first time I entered the bathroom, but the spray took care of it after several use

This was the best place we stayed during our time in Japan. The staff was friendly and helpful and the hotel was super clean. They had plenty of amenities in case you had forgotten something. There were also a couple of washing machines on the second floor that are easy and inexpensive to use. This hotel is also conveniently located. It’s only a five minute walk from Kanda Station where you can catch the JR Yamanote Line that loops around Tokyo. There are also plenty of restaurants and cafes nearby. If we ever get to return to Japan for another visit, we will stay here again.

The location is very central to two main train stations. The breakfast was great with a good selection of items. But don’t expect American style breakfast. The staff are so friendly and helpful. I have to especially give kudos to Elizabeth and Nicole. They were very helpful. But other staff were also great. There is a nice long strip of various restaurants within a minute walk. Super convenient location. They offer all sorts of complimentary personal items such as combs, hair brushes, toothbrushes and even pyjamas. The showers have lots of water pressure and the shampoo, conditioner and body wash are of good quality. Japanese bidets are wonderful. I can go on forever about this place. Book it. You will love it.

It has winning formula. Nothing I did not like.

The room is really nice and bigger than I expected. There are so many amenities you can take. It’s very clean and I felt like it was well isolated from sound. The subway station was very close and Kanda offers many lines so it was so easy to get around to what I wanted to do.

This is not a big deal. But since there is a Sotsetsu Fresa Inn Kanda, it gets confusing finding them on the map. When I researched it in google Maps, I found the Kanda one by just simply writing in Kanda so i thought that was the one. Maybe putting a disclaimer would help others because I heard it’s a common problem.

The location is great near Kanda Station with the Yamanote JR train line, 1 stop away from the Tokyo main station. Bathrooms are remarkably roomy for Japan and the cleanliness impeccable. Room-to-room noise insulation is perfect and the beds are very comfortable. There is an additional choice of pillows at reception. The hotel is at walking distance from the Imperial Palace east gardens and 1 minute away from a pedestrian street full of restaurants and shops. The hotel is well located to discover Tokyo, by foot metro or suburban train. The breakfast is good value for money, in the first floor's Italian restaurant. Great assistance from the lovely staff who speak very good English (better than I at least!).

Nothing.

The hotel was well located, just a few steps from many restaurant choices and train stations. The facility was simple, organized and clean. There were amenities at the lobby, including tea/coffee powder and extra pillows. There was a mini fridge & kettle in the room. We were able to have 2 adjoining rooms.

The room was small, which is expected in Japan but still felt uncomfortable to have 2 adults on a smaller size bed. Overall, excellent hotel.

The location is definitely great. Very close to Yamanote line and Ginza line is just a little farther. My room had a toilet, bath and ac. They even provide you with a standalone humidifier. If you need any toileteries they are in front of the elevator on the ground floor. On each floor there are also pajamas. On the second floor there are vending machines and laundry machines, which accept coins and IC.

Since this is a typical business hotel, the rooms are quite small. The walls are a little thin and you do hear neighbouring guests sometimes.