What truly sets the Landmark Hotel apart, however, is its exemplary staff. In particular, I would like to extend my heartfelt thanks to the night manager, Mr. Adham Abu Jbara. His professionalism, attention to detail, and unwavering dedication to guest satisfaction were nothing short of remarkable. Mr. Abu Jbara went above and beyond to ensure that all my needs were met, displaying a level of helpfulness and courtesy that was truly exceptional. In conclusion, my stay at the Landmark Hotel was an unforgettable experience, thanks in no small part to the outstanding service and hospitality. I highly recommend this hotel to anyone visiting Amman and look forward to my next stay.

everything was exceptional and fantastic. only the Air condition was bad and 2 nights I was sweating

I only concern about the air condition need to be better and cold as it was bad

Excellent staff, super atentive. Always willing to help with absolutely everything. We felt very well taken care of. We had an issue with the room, so asked for a change and we got upgraded, which was very much appreciated. Spacious room, clean, with a super comfortable bed. Breakfast was very tasty, with great variety. Pool area cozy and relaxing. Overall a great stay.

Great staff and property. I enjoyed my stay and nothing was too much for the staff. Breakfast and room service were also of a good quality; plenty of selection. Spacious rooms and comfy bed. New towels every day which were the softest I’ve ever had in a hotel. Free water and good mini bar selection.

Noisy neighbours - the hotel did respond immediately to the issue but people need to be more considerate. My key cards stopped working every day so I had to go down to reception and get them changed. This was annoying but the staff were very kind.

The hotel was very safe, comfortable and breakfast was a huge feast. There is a rooftop bar that you can enjoy the views of Amman.

I requested a quiet room away from elevators in the booking after a long flight but was offered a room right by the elevators. Unfortunately the front desk insisted that the room is quiet and it took some negotiating to get another room. I was very surprised I had to plead my case to the point of leaving the hotel. I finally received the room I requested with the help of another staff member and everything was perfect. If you request a specific room make sure that is very clear checking in before you head to your room. Be also aware that the hotel has both smoking and non smoking rooms. If you are a nonsmoker add your request in your booking and confirm when you check in.

I asked for a late checkout for 1 pm and I had to call again and ask for a late checkout for 2 pm. I finally left my room at 2:15 pm. All the staff were extremely nice and helpful. The breakfast is always very good. We enjoyed the happy hours at the bar. And the restaurant food is delicious! We noticed that the management employs some handicapped people when possible (and some with down syndrome). I greatly appreciate that their management is being socially conscious and helping those in need when possible.

I really had a very nice time at the hotel and I have no complaints!

Extremely welcoming and helpful staff at check in desk. Quick taxi but also walkable from Citadel.

The hotel is modern, spacious and with great views. There is also ample parking available.

The range of food offered for the dinner buffet could be improved. One additional point to add is that, as environmental aware travellers, we would highly encourage this hotel (and its fellow Egyptian hotels) to reduce the use of single-use plastics (especially water bottles and plastic straws), re-use its materials, and to recycle its waste as much as possible.

Absolutely friendly, professional and helpful hotel personal! Perfect location to get to the city old town! Just a couple of minutes by taxi to city centre , citadel or Roman theatre will cost you 1 to 2 dollars or by foot about 20 minutes downtown. Amman is extremely hilly so it’s better to get a taxi! Room was clean with amazing views on the hill tops.

Noise from the corridor, from the cleaning personal next to my door. They put cleaning trolley next to my door and started cleaning! Everyday I could hear their presence and related noise from cleaning other rooms. Also there was distinguished traffic noise from highway next to hotel! I had to sleep with earplugs. High alcohol prices in restaurant of hotel.

This is a 5-star experience! After traveling solo for 2 weeks in less comfortable accommodations, this was the perfect place to recharge and start to explore Jordan. The staff was very prompt in replying through booking.com before I arrived and arranged airport pickup and a city tour for me. They were also happy to provide tips/recommendations for my trip across Jordan. The room was excellent — spacious and very comfortable bed, great black-out curtains. I also enjoyed some time by the pool and from the top-floor sushi restaurant. Room service food was great too and very large portions.