Nice hotel in a very good location, few minutes from Petra archeological site. Clean and big rooms. Very friendly and professional staff, Mr. Hazem provided a lot of useful information and a great support. I recommend this hotel

Great rooms, lovely staff, fantastic view of Petra

We had a fantastic two-day stay at this hotel. The staff was exceptional, going above and beyond to ensure our comfort not just at the hotel but also by providing helpful information about Petra and the surrounding area. We dined at the hotel restaurant both nights. While the dinner options were somewhat limited, the food was wonderful. Breakfast was a standout experience, offering a wide variety of dishes, more than we could possibly finish. They even accommodated our dietary restrictions seamlessly, ensuring we had everything we needed. Hazem at the front desk, was outstanding, providing his WhatsApp number for any assistance while we were in town. He truly went the extra mile by checking on us that evening and following up with us after we left to ensure we arrived safely at our next destination. His kindness and excellent service made us feel truly welcome and at home. A special mention also goes to Vida at the restaurant. She was so sweet and provided excellent service. Highly recommend this hotel for its warm hospitality and personalized service!

This is my second time traveling to Jordan, I chose orbit

We spent 3 nights in this hotel. We were a family of 4 and we had an executive suite with 2 bedrooms. 1st large room with an XXL bed facing west with a view of the city and great sunset and sunrise. 2nd room with twin beds larger than normal and a living room. The staff was very attentive. Ismael is very kind and bent over backwards to satisfy us, we asked for lunch boxes to take away for the visit to Petra. Thank you also to all the staff Bilal and all the others. We will not hesitate to return to this hotel next time. Just a small downside the breakfast was a little basic we did not have dinner in the hotel restaurant because there are plenty of small restaurants within a 5 minute walk. The visitor center is a 5 minute drive. I recommend the hotel 100%

We arrived at the hotel late, and the employee was very helpful and wonderful. He provided us with dinner and refused to take any money. His name is Ismail. Thank you for your hospitality and cooperation. The hotel is new and very clean. I liked the pool, it was warm and clean. Massage at the hotel is very, very cheap. The breakfast was wonderful and varied, and the roof in the hotel was wonderful, with a beautiful view of the city. We did not have breakfast in the restaurant, but the hotel prepared a breakfast for us and we took it with us

Exceptional service and wonderful hotel! We were delighted when we checked in, to hear that we received a complimentary upgrade to a suite - many thanks to the operations manager! The front desk staff (especially Ismail) were all polite, respectful and helpful. The room is immaculately clean and well maintained. We had dinner in the hotel restaurant, and the food was excellent. Breakfast buffet was abundant and delicious. The hotel has a great rooftop bar to watch the sunset and a clean and well sized indoor pool. It is an easy walk to the centre of town. We would definitely stay here again!

We arrived very late as part of group. Everything was organized and soptless and welcoming. Breakfast was very good, with a wide variety of choices. The view from the room or from Rooftop was exceptional. I will come back and i will stay in this hotel as i see it's the best quality and quite hotel with exceptional view Highly recommended Hotel

Nothing

Very good location in center of city and 5 minutes from Petra entrance. Comfortable beds, breakfast was very nice Staff there was very helpful and professional Swimming pool was very good Nice parking in inside the hotel

Nothing

I have visited over 41 countries (not many by anyone’s standard) and have stayed in 4* and 5* hotels, but have to say that Petra Elite Hotel has to be one of the best! The hotel may just be a 4* but the services and facilities equals, maybe be more to that of a 5* hotel. You will love Sadeel and was the perfect host I have ever come across in all of my travels. Speaks clearly, has a great smoothing and calming voice and someone you would want to meet first after a long journey from Amman to Petra. Sadeel along with Aya and Vanessa cant just do enough to make your stay an enjoyable experience. Marie, the housekeeper was great too and does not cut corners, cleans the room well, even pairs our slippers and tidy up our toiletries, little things like that makes such difference in hotel experience. Restaurants staff were all very attentive and the food selection was varied, but due to long and tiring walks in Petra we had room service twice. which brings me to maybe 1 constructive feedback, room service delivery should be on wheeled trolley like those you would see in 5* hotels other than that, all was just perfect. Wife used the massage and spa service and Vida really looked after my wife. WiFi was great throughout the hotel and the rooms have usb wall sockets so if you forget your travel adapter you can still charge your phone, but needless to say, you should have your own charge cable as it would not be unfair to expect the hotel to provide them. Location to the Petra visitor centre is a mere 10 mins walk, but because there is a lot of walking inside Petra, we chose to use taxi which cost 5Jod to go back and forth to the hotel. Would I use this hotel again, well , a resounding YES, and would highly recommend it as it is possible the best hotel you are ever going to get in Petra due to its location, staff, room\bed quality, food restaurant and room service. I believe there is a car park too, but I did not use it Hotel is 10/10 for everything.

had to leave and go back home to London