I am staying at this hotel for the third time in the last six months and I plan to stay at this hotel in the future... everything is great in this hotel. The hotel is clean, the rooms are comfortable and clean as well. The location of the hotel is simply wonderful... near the hotel there is everything you need, shops, restaurants, cafes, pharmacies, hospitals, the promenade for walks - all this is at a distance of 1 to 10 minutes on foot... The staff from the reception to the restaurant - all without exception wonderful people, professionals in their field, polite and friendly.

Everything was perfect

I booked this hotel as it was in an ideal location and had great facilities. I was revisiting Kuwait with my daughter after 45 years, having lived there as a teenager myself with my parents who lived and worked in Kuwait. "M" the Hotel Manager communicated exceptionally well before, during and after our visit and made my daughter's and my visit the most memorable experience. Thank you to "M" and his staff, the owner and rest of the crew, you were brilliant. I would highly recommend if you are visiting for pleasure as well as business.

Nothing!...everything was in great order. I guess only thing I did not like was not being able to stay longer!

The location was great. Staff is very friendly, Ayesha from reception went above and beyond to accommodate me and my 3 year old son. I will definitely book again. Thank you for the wonderful service.

Only the first night, the room temperature was cold, and it didn't seem to work properly. However, reception went and purchased a small heater and notified maintenance to rectify the situation, so thank you for the wonderful service.

This hotel exceeded my expectations. Relatively cheap compared to kuwaiti standards, but offers all comfort. The hotel is run and managed by very kind people from bell boy to hotel manager. Always helpful with advice getting around, and arranging extra comfort while at the hotel. Since we were with kids, they allowed us to use the rooftop pool while the other was being renovated. We received room upgrade upon checkin, which was a pleasant surprise. Breakfast was nice, the only thing I missed is some freshly brewed coffee. Special kudos to the hotel manager who was always around to help us with anything.

There is nothing bad about the hotel. The only thing I did not like is the lack of restaurants nearby. There are takeaway options, but for sitting down in a restaurant, we had to go to the souq area (whuch is an experience on its own).

The hotel was much above expectations due to its staff (from reception and restaurant staff to the hotel supervisor). We felt welcomed from check-in to check-out. The staff was trying to accomodate all our needs(early check-in, guidance regarding the city etc). We've appreciated the café with the pool at the ground floor and the one at the last floor. Both were in very good condition. The breakfast was typical for Middle East, having a lot of options we could chose from. The room was well maintained, with an amazing view, non-smoking, well cleaned. I'm sharing the pictures with the pool and part of the view from the room.. We wouldn't hesitate to book again when coming back to Kuwait.

The breakfast was very good and the staff was super friendly. There is not much to do in the area but that´s Kuwait :-) Although the rooftop bar was under reconstruction we were allowed to enter the mini - pool.

The main pool was closed because of a reconstruction. It would be nice to say that in advance because the pool was a main reason why we have chosen this hotel. The rooftop pool was very, very small, just for 4 people max and only for a dip, not for swimmimg. But it looks soooo big on the picture :-)

The staff was extremely nice and did everything to make our stay as comfortable as possible. A hotel stay I will not forget in a long time. ❤️ We stayed during Ramadan, so the breakfast buffet was closed, but we got breakfast boxes instead. The pool area was also closed because of ramadan, but the staff was so nice to still let us rest by the pool, as the pool was one of the reasons why we chose this hotel. We felt very welcome and taken care of. Recommend!

When I came to the hotel desk, I told them that I was to early to check-in (10:30 and the check in was 14:00) but the manager spoke to me and said that it definitely was no problem to check-in that early. After check-in the manager also told me that I can go straight to the breakfast room (breakfast time was 06:30-10:30) but they are very flexibel with the time so it was no problem that you can take breakfast at 11:00. And also thanks to Sharma, the receptionist, for helping. The staff is very polite, friendly and helpfull. In the same building there is also a Caribou Coffee place and a ShareTea place. Across the hotel there is a 24 hrs supermarkt 'City Centre'. A good recommendation.

Nothing

The staffs were generous and helpful They offered me free optional tour and negotiated with a taxi driver for the best price instead of me Also, the location was amazing! I reached beautiful corniche just for 3 minutes by walking and nice Kuwaity restaurant for 10 minutes

Nothing

The overall feedback is positive. The location near all important places. We visited the hotel during Ramadan, so breakfast was served in room, anyway good enough. The room view and bed comfort was also good. Personal very kind, immediately when broken WC was reported, we got new room, two small swimming pools, one on the roof, second located in grand floor

Agree with others that one can be disappointed if you find black hair in your bed or smaller room or doors where you hear all what happens in the hall. But nothing from this bothered me