Comfortable and price wise it is economical compare to other hotels in town. Easy access to major areas of Kuwait. Best part they have mosque just in front of the hotel so easy to go. Enough covered parking area which is good for summers, because in Kuwait cars become ovens when if they are parked outside .. lol. Friendly staff, prompt service and especially room cleaning ladies are very active and pleasant personality. Dinning area staff provides good service in the morning for breakfast. As a note there would me little more items needed to add in breakfast buffet. Receptionist are also very friendly and supportive. McDonald’s, Hardee’s and many Arabic, Pakistani and Indian restaurants located within walking distance. Ohhh did I forgot to mention, gold market, computers market and cell phone shops? They are just behind the hotel and you can go walking. I liked the Gold Market there, good place for gold shopping.

Rooms and washrooms needs little renovation because they are little old style. Sort of cosmetic stuff. Resturent area also needs further cleaning and upgrading of furniture. TV was very old and hardly some good channels to watch.

The rooms are really enormously large and tastefully made up. It was a pleasant stay, although the Hotel made the impression that business is low. I did not see any other guest while I was there. But it's obvious that the staff there is doing a good job and all in all it felt very comfortable.

There is a board around the bed more or less in the same colour as the floor.. every time I went towards the bed I hit my ankle.

the staff is very professional, kind and cooperative, special thanks to Angela , the receptionist, she is always available for immediate support, another big thanks to Linda, the hard worker lady at the restaurant , she is delivering an amazing service.

l liked hotel have big room 55m and have good and friendly staff like Ahmad, Mahmood, Novin and Angela.. good location for city and good price

I didn’t like the TV it’s old TV, I hope change to new TV and big one like 50 or 55 inch it’s good size for this room

Thank you for making my staying in Kuwait so unforgettable. The stuff of the hotel was really kind and helpful. Every time when I needed something they helped me with all my requirements. The service was excellent!!! Thank you one more time for everything 😊I can only recommend.

Very large rooms. Location is ok and close to a few museums but not close to main Kuwait towers or shops. Taxis are easy to get. Mcdonalds nearby and also several shops. Area seems safe to walk at night. All hotel staff are very pleasant and polite.

Bathroom was a little tired, seems to be a bad design on the shower door which allows water to escape and damage flooring. It's minor.

My late check-in went smoothly thanks to Novin. Many thanks to Nancy and Angela for offering me a late check-out. Room facilities were excellent. Breakfast and late lunch were very good. It was a quiet place to recover from jetlag after long flights.

nothing!

Overall pretty good place and service, the rooms are big with a nice city view. Very clean and neat.

I would improve the breakfast, I pay the extra cost but after trying the first day I preferred to go to Starbucks.

Great hotel. The room was very spacious and clean. Well equipment and had a nice design. Friendly check in. Car could parked in the garage for free. I had a great view from my room. Also enjoyed the great room service. Had a great stay.

Apart from it been too cold all of my stay regardless of the temperature changes, it was fine.

Some of the information needs to change on the description of the hotel. It says free airport transfers which was scheduled for me but upon check out, i was told those rules are changed and i had to pay for both in amd out.