overall hygiene of the facilities is great, clean rooms exceptional service , great receptionist Mahmoud and Abdulrahman

there was noise from the room next to us due to poor insulation between rooms

I would personally like to thank three amazing staff members at this hotel that are the true GEMS of this place . Alaa, Masood and Marzia. 03 members treated me with absolute kindness. Making sure my room was cleaned daily. They showed me what areas are good for tourist attraction and also Alla in particular who spent his evening showing me the Assima mall. Really it is the employees that make this place beautiful but also it is a stunning building. Gonna miss it 😢. The view was absolutely immaculate and also I forgot to mention the temperature was around 41°C. So my AC was up and running. I have absolutely no complaints. Gym was perfect for me as I'm a gym goer and had everything I need. The space is small though but it was just me and another gentleman and we shared the space together no issues! I'm gonna miss seeing Alaa and Masood's lovely faces every afternoon! God bless the three amazing people I've mentioned above. Alaa , Masood and marzia . Love from your guest Mariam from the U.K.!

Not applicable

This establishment earns a full five stars from me for its exceptional service, making it my preferred 'home' in Kuwait. From the moment I arrive, the staff greet me with an unmatched warmth. They handle my check-in efficiently, remembering my room preferences, particularly my favored floor. This attentiveness to detail sets a high standard for hospitality. One standout aspect of their service is the anticipation of guests' needs. On multiple occasions, they have provided a portable charger, recognizing my tendency to forget mine. Their proactive approach to guest care truly sets them apart. In summary, this isn't just a hotel stay; it's an experience of feeling at home away from home. I will undoubtedly return for the comfort, personalized service, and thoughtful gestures that make each visit memorable.

none

Everything about this hotel was perfect. I had been searching for long for a nice play for my mother to stay on her visit to Kuwait, and this place definitely was the best choice I could have ever done. Not only because the room was very calm, 100% quiet, spacious and neat clean, but also ALL the staff was exceptionally friendly and professional, always trying to ensure that my mother was having the best experience possible. All of them were highly responsive to any request we may have. In addition, upon arrival, they upgraded my mother to a suite in the higher floors with spectacular views over the sea and Shaheed Park, and they offered her a complementary late check out at 17h with no extra charges, since her flight was late in the night. They simply said “we like our guests to be happy”. Overall, this cute and cozy hotel offers a genuine and welcoming vibe that makes you feel like home. They do master the art of hospitality as I haven’t seen in a long time. Well done! I would definitely keep the Swiss Belinn Sharq as my hotel of reference for future visitors in Kuwait.

Nothing. I just wish I could thank more the hotel and its nice staff more for making my mum’s stay in Kuwait so pleasant and remarkable.

This hotel exceeded my expectations with its modern, clean facilities and new furniture. The standout was the receptionist, Ala’a, whose outstanding service made my stay extra comfortable. Great location and comfortable beds complete the package. Highly recommended!

- the room services it's not 24 hours - there was a leaking in the bathroom that they couldn't fix it until the morning, because they don't have 24 hours room services. - The air conditioning in the bedroom is very weak because there is no air conditioning for the bedroom, which is shared with the living room

Clean, modern hotel - very comfortable. Useful parking directly outside. Friendly & efficient staff. Located well for touring Kuwait, assuming you have your own transport (car). Great beds!

When booking, be mindful this hotel is located near by Kuwait's CBD (central business district) so isn't a resort hotel. However it's close to the sea-front & public beaches (1.5km) as well as the Kuwait Towers and the excellent old souqs are not too far (just a short ride away). In general you'll need your own transport if touring Kuwait as otherwise you'll be heavily dependent upon taxis/Uber etc. The gym is basic but fresh & clean whilst the the swimming pool is a novelty but nice for refreshing during the heat of the day.

Very nice hotel, nice location, amazing staff! We enjoyed our time in this hotel. The room and all facolities are very clean, and they look exactly like the pictures. We had amazing sea view, which was very relaxing. The staff was super friendly and super helpful. Breakfast was great, I read some people are complaining but I do jot see a reason for that. There were different additions to breakfast every single day, or you can order an omlet which will be made to your preference. We would repeat the stay!

Everything was great.

This is our 6th visit to Kuwait in 2023. And this is our second time to stay in Swiss-Belinn Sharq Hotel. With no exaggeration, the hotel offers what a traveler is looking for. Clean, quiet and comfortable stay. Staff are super helpful and friendly, they helped us a lot. A bid shoutout to Ala’a, Ridha’a and AbduAlrahman. Thank you for making our stay as comfy and welcoming. We are looking forward to see you again next time we visit Kuwait. Thank you for everything.

lack of staff.

how clean, how quite, and how I felt welcomed by the staff specifically mr. Mahmood from front desk and mr Abdulrahman from the team

small issue I’d rather be over it

The Swiss-Belinn Sharq is a lovely little hotel that is tucked away unexpectedly in a perfect corner of the city, making it the perfect base for a city escape to one of the quieter Middle Eastern countries. Beyond the location, the wonderfully warm and welcoming staff are what makes this hotel a stand-out - huge thanks to Reda and Mariza at reception who made time to answer my endless list of questions about the main tourist sites and the directions to them! Warm appreciation also to Masud who made sure I enjoyed a breakfast banquet each morning!