Staff were excellent, they helped on a number of things I needed including facilitating dollar conversion (thank you, Sara), and making an important international call (thank you, Joelle), although the international rate was expensive at $2.2/minute. Location is superb, plenty of places to eat and shop nearby. Room was clean, looked like it had been refurbished recently, and the WiFi in the room was great. I didn’t avail of the breakfast but it looked to be of a high standard, and good value.

The pool was so small.

There were all excellent

its very nice , clean, no noise

عدم وجود شطافه 😒😒😒😒

The staff was exceptional, big thanks to Sara and Rafi. Courteous, professional and definitely made the stay much more pleasant. Sara is the only reason I'm giving a 10/10.

The breakfast was lacking, limited selection. Then venue is overpriced in comparison to similar venues. My main complaint is the shisha was absolutely horrible.

July 14th, 2022 Ahmed Khoshnaw Intention: Thank You Dear Management, As a master in the language of arts, I seek to find the perfect word(s) to express my deepest appreciation towards your administration, your staff, and your facility, yet I fail miserably. No word can fully vent how grateful I am for everything. ‘Never have we ever been in such good hands!’, is all that comes to mind when we think about my stay at Royal Tulip Achrafieh. It is with great honor for me to write this letter of appreciation towards the staff, hotel, and the services provided. To say the least, I was given the "red carpet" customer-service from start to finish during my stay. Your staff and management (Ms. Sally, Ms. Jonane, and many more ), made my stay a memorable one. I cannot thank you and your staff enough for making it an experience to remember. I must say that all the requests were kept in mind and fulfilled to the best possible level. Your staff exceeded my expectations. They went beyond the call of duty for us at every chance given. The facility was beautiful, the rooms were clean, and the place was amazing. I truly enjoyed the stay, and I am are sure that I will be coming back. You are truly the address I will recommend, provide, and encourage to our family and friends to use, thus to experience the abundance of joy we did. Thank you so much for the great hospitality. Thank you so much for making all the arrangements needed. Your team is a great host! Thank you for the generosity and for giving me a beautiful experience. Your team truly defines "Great Customer Service"! Kind Regards, A. Khoshnaw Guests at Royal Tulip Achrafieh

I was very impressed with the hotel and staff. Sara, Oussama and Samer were very helpful and friendly. You definitely feel welcome and everyone is willing to help and make sure we have what we need. Let's not forget about room service and the food was outstanding. Thanks again guys and will definitely stay at Royal tulip next time I'm in town. Thank you and I'm proud that we have 5 star hotels like Royal tulip in Lebanon.

The property has a very nice external design, is new and well-located in Achrafieh.

The internal design of the room is odd and not very convenient. The swimming pool was closed (and there was no information about that in Booking.com).

We were a family of 10 who visited Lebanon from South Africa for the first time, the staff were wonderful and attentive, they went above and beyond to help make our stay enjoyable. The hotel and rooms were spacious and clean, the breakfast was excellent, everything was freshly prepared.

This was one of the most spectular hotels we ever stayed at. The hotel decor is gorgeous, the staff is kind and helpful, the beds were wonderful. The location is excellent with an amazing view of the swimming pool. The restaurent snack bar and pool were exceptional. I would stay again!