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+1-833-728-2041752 reviews
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$88G-01, Menara Sentral, Jalan Juru Sentral, Bukit Mertajam, Kulim, 14000, Malaysia
Reservations:
+1-833-728-2041752 reviews
1/26
Outdoor swimming pool
Free Private Parking
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Welcome to Citadines Prai Penang, a vibrant and stylish ApartHotel nestled in the heart of Bukit Mertajam, Malaysia. With its 4-star rating and a stunning city-center location just 2.6mi from the bustling city center, this hotel is the perfect choice for travelers looking for comfort, convenience, and a touch of luxury.
Upon arrival, you'll be greeted by a friendly 24-hour front desk staff who are ready to assist you with all your needs. The hotel offers a range of amenities, including a refreshing outdoor swimming pool, a well-equipped fitness center, and a relaxing hot tub/jacuzzi. Additionally, the hotel provides free Wi-Fi, air conditioning, and non-smoking rooms to ensure a comfortable stay for all guests.
Citadines Prai Penang features spacious and modern rooms with kitchenettes, making it an ideal choice for travelers seeking a home away from home. Each room offers a view of the beautiful surroundings, along with free toiletries, a bidet, and a private bathroom. With 752 reviews and counting, the hotel has received high praise from guests for its exceptional service, cleanliness, and convenient location.
Make your stay in Bukit Mertajam truly memorable by choosing Citadines Prai Penang. Prices start from just $88, offering great value for money. Book now and experience the perfect balance of comfort, style, and convenience at this fantastic ApartHotel.
After a day of exploring the vibrant city of Bukit Mertajam, you can unwind and take a dip in the refreshing outdoor swimming pool at Citadines Prai Penang. With its AllSeason availability, you can enjoy a relaxing swim no matter the time of year. Please note that the pool is exclusively for adults, providing a tranquil and peaceful atmosphere for you to unwind and de-stress. Soak up the sun on one of the sun loungers and enjoy the scenic views of the surrounding area, creating the perfect backdrop for an Instagram-worthy photo.
For those who prioritize their fitness regime even while traveling, Citadines Prai Penang has got you covered. The hotel boasts a well-equipped fitness center, where you can work up a sweat and keep up with your exercise routine. With a range of state-of-the-art equipment, including cardio machines and weights, you can stay active and energized throughout your stay. After a challenging workout, reward yourself with a visit to the relaxing hot tub/jacuzzi, where you can soothe your muscles and indulge in some well-deserved relaxation.
At Citadines Prai Penang, convenience is key. The hotel accepts various payment methods, including Mastercard, JCB, and Visa, providing you with flexibility and peace of mind when it comes to settling your bills. Additionally, cash payments are also accepted, ensuring convenience for all guests. With these hassle-free payment options, you can focus on enjoying your stay and exploring all that Bukit Mertajam has to offer, without any unnecessary stress or worry about payment methods. Book your stay now and experience the perfect blend of comfort, style, and convenience at Citadines Prai Penang.
Closest airports
Penang International Airport
11.4miSultan Abdul Halim Airport
58.9miOutdoor swimming pool
Free Private Parking
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Kitchenette
Upper floors accessible by elevator
Free toiletries
View
Bidet
Show 7 photos
Executive, 2 Twin
2 Twin Beds
1 Queen Size Bed
805 sqft
Private Bathroom
Kitchenette
View
Washing machine
x4
+
More details
Experience the perfect blend of luxury and comfort in our 2-bedroom executive apartment. With 807 sqft of space, this apartment can accommodate 4 adults and 2 children, offering a private bathroom, fully equipped kitchenette, stunning view, and modern amenities such as a flat-screen TV, air conditioning, and a washing machine.
Show 6 photos
Premier, 2 Twin
1 Queen Size Bed
2 Twin Beds
885 sqft
Private Bathroom
Kitchenette
View
Washing machine
x4
+
More details
Discover ultimate comfort and convenience in our 2-Bedroom Premier Apartment, boasting a spacious 883 sqft featuring a private bathroom, fully equipped kitchenette, stunning views, and must-have modern amenities like a washing machine and flat-screen TV. Perfect for families or small groups, this room comfortably accommodates 4 adults and 2 children, ensuring a delightful stay for all.
Show 4 photos
Studio Premier, 2 Twin
2 Twin Beds
420 sqft
Private Bathroom
Kitchenette
Microwave
Flat-screen TV
+
More details
Welcome to our Studio Premier Twin room, featuring 420 sqft of space perfect for 2 adults and 1 child. Enjoy the comforts of a private bathroom, kitchenette, flat-screen TV, and air conditioning, along with all the essential amenities you need for a delightful stay.
Show 4 photos
Studio Premier, Queen
1 Queen Size Bed
420 sqft
Private Bathroom
Kitchenette
Microwave
Flat-screen TV
+
More details
Welcome to our Studio Premier, a spacious and modern double room, perfect for a couple or a small family. This 420 sqft room features a comfortable queen size bed, a private bathroom, a fully-equipped kitchenette, and a flat-screen TV. Enjoy a cozy stay with all the necessary amenities in the heart of our hotel.
Show 4 photos
Studio Premier
1 Queen Size Bed
420 sqft
Private Bathroom
Kitchenette
Microwave
Flat-screen TV
+
More details
This double room has a flat-screen TV, microwave and air conditioning.
Show 7 photos
Executive
810 sqft
Kitchenette
Microwave
Flat-screen TV
Dryer
+
More details
This apartment has a microwave, dining area and air conditioning.
Show 6 photos
Premier
885 sqft
Kitchenette
Microwave
Flat-screen TV
Dryer
+
More details
This apartment features a microwave, kitchenette and flat-screen TV.
Show 6 photos
Premier, 2 Bedroom
Kitchenette
Microwave
Flat-screen TV
Dryer
+
More details
Show 7 photos
Executive, 2 Bedroom
Kitchenette
Microwave
Flat-screen TV
Dryer
+
More details
Studio Premier, King
1 King Size Bed
+
More details
Studio Premier King
Show 12 photos
Premier Suite, 2 Bedroom
More details
Show 11 photos
Executive Suite, 2 Bedroom
More details
8.5
752 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇲🇾
Farhan
8.2
June 2022
Breakfast was definitely not worth it. Even school canteen provides better choices. For the price paid i expect better.
🇲🇾
Kenneth
10
August 2023
I have travelled to bukit mertajam for the past 30 years and have stayed in multiple hotels/residence, this is by far the best residence in Bukit Mertajam. I was surprised by the recent introduction of free coffee service at the ground floor. In my recent stay, i would like to personally thank all the staffs that assisted us. Thank you for going above and beyond.
If you have families living in different floor, it is extremely inconvenient to visit them. My suggestion is to allow access to certain floors upon request of the customers (after some verification has been done to ensure safety as well). Secondly, for your largest suites, i suggest adding dedicated water purifiers in the residences or multiple water bottles in the room.
🇲🇾
Loh
8.2
November 2021
1)everything is so NEW ! & CLEAN ! seriously , everything ! 2) the location of hotel is superb , the iconic city is just walking distance 3) room is spacious , the amenities provided by the hotel is adequate and relevant 4) helpful staff , i accidentaly book the wrong room ( twin instead of queen ) , a chinese male staff with spec immediately check and transfer a new room for me 🙏
rm200 per night stay is kinda high not as in it is not worth it , its just ppl tend to go to penang island and can get a similiar service for a lower price , why would someone spent a rm 200 in juru ….. right ? just a thought.
🇦🇺
Chee
10
January 2023
Location suited our purpose of transit on road trip North to South, being conveniently just off the highway. Plenty of food options at nearby Icon City without needing to cross over to Georgetown proper. Room layout for 2BR Premier very well thought out, perfect for a family of 4, complete with individually controlled air-conds, 2nd TV in the spacious master bedroom, bidets in bathrooms, rainforest shower heads, shoe-racks at entrance, washing machine in kitchen, pots and pans. Kitchen only lacked an oven. Also eco-friendly. No bottled water provided but every floor has a 3M communal water dispenser.
Carpark on 5th floor is quite tight access. Laundry room at rooftop requires tokens from reception. No oven.
🇸🇬
Shamsidah
10
June 2023
i would like to say my sincere thanks to the receptionist Nasif who assisted us during check in. it was pleasantly smooth. we were very tired from the very long drive (9hrs) from singapore. Apartment is super huge. bed is comfortable
everything is good. location may be difficult for those who is not driving as it is away from penang island. but there is Grab services
🇸🇬
Cynthiaabs
8.2
July 2023
-Big and spacious apartment -Good facilities in the apartment
-The cleanliness of the apartment can be improved -Communication between the front desk and housekeeping as we repeatedly had to check in on our requests -The cost of an extra bed should be much cheaper and not MYR106 per night especially since we are paying so much -Front desk staffs can be more friendly and engaging with customers
🇲🇾
Murni
8.2
December 2022
The room is spacious enough for my family. it have two tvs so the kids cant watch cartoon without interrupting us. The amenities is superb with wet kitchen and microwave and various appliances for us to eat, drink, and making formula milk for our kids. Sponge is provided as well! I generally have to bring my own sponge to wash the kids milk bottle so this is definitely a plus point. You have to go to level 39 for a swimming pool. My kids enjoy dipping in the pool..
No bidet. Omg it was such a hassle washing the kids when they poo.
🇺🇸
Amir
10
September 2022
We stayed in the 2-bedroom Executive apartment on the 29th floor: The apartment was new, clean, modern, fitted with a fully functioning kitchen, a washer/dryer, three TVs (2 in each room, 1 in the common-area living room), and two bathrooms. Guests have access to the rooftop pool and gym as well. Apartment comes with free breakfast every morning. Hotel is conveniently located in Bukit Mertarjam, a short drive to Penang island and other attractions. Family-friendly hotel with reasonable prices and friendly staff. Highly recommended!
🇲🇾
Abdul
9.1
September 2023
VERY HELPFUL!!.. Due to unable to reach from KL after 12 while originally have paid for Woodsbury (So Bad Owner) who refused to accept our check in...we have booked through Booking.com and talked to Mr. Siva who help us al the way... Credit to CITADINES and Mr. Siva.
None
🇲🇾
Dzareen
8.2
August 2023
The location is near to the highway.
1. The shower holder in the room wasnt fixed properly. Instead of changing they used a gum (not even a superglue). 2. They were not quick with refills for breakfast. Cleaning up of tables were also slow. Should anticipate staffs against guests occupancy. 3. Though they have 3 lifts (including service) the waiting do take some time.
Attractions
Penang Bridge (Jambatan Pulau Pinang)
6.9miPinang Peranakan Mansion
8.3miKhoo Kongsi (Leong San Tong Khoo Kongsi Clan House & Museum)
8.4miPenang Armenian Street (Lebuh Armenian)
8.6miPenang House of Music
8.7miLittle India
8.7miCheong Fatt Tze Mansion (Blue Mansion)
8.8miSnake Temple (Hock Hing Keong)
8.9miChayamangkalaram Buddhist Temple (Wat Chayamangkalaram)
10.4miPenang Botanical Gardens (Taman Botani Penang)
11.4miKek Lok Si Temple
11.8miPenang Hill (Bukit Bendera Pulau Pinang)
11.8miPenang Hill Funicular Railway
11.8miEntopia by Penang Butterfly Farm
16.8miEscape Theme Park Penang
16.8miAttractions
Penang Bridge (Jambatan Pulau Pinang)
6.9miPinang Peranakan Mansion
8.3miKhoo Kongsi (Leong San Tong Khoo Kongsi Clan House & Museum)
8.4miPenang Armenian Street (Lebuh Armenian)
8.6miPenang House of Music
8.7miLittle India
8.7miCheong Fatt Tze Mansion (Blue Mansion)
8.8miSnake Temple (Hock Hing Keong)
8.9miChayamangkalaram Buddhist Temple (Wat Chayamangkalaram)
10.4miPenang Botanical Gardens (Taman Botani Penang)
11.4miKek Lok Si Temple
11.8miPenang Hill (Bukit Bendera Pulau Pinang)
11.8miPenang Hill Funicular Railway
11.8miEntopia by Penang Butterfly Farm
16.8miEscape Theme Park Penang
16.8miAirports
Penang International Airport
11.4miSultan Abdul Halim Airport
58.9miLocation
Age restrictions
Availability
Outdoor swimming pool
Free Private Parking
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Kitchenette
Upper floors accessible by elevator
Free toiletries
View
Bidet
Accessibility
Upper floors accessible by elevator
Bathroom
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Laundry
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Invoice provided
General
Air conditioning
Designated smoking area
Family rooms
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Dining table
Kitchenette
Microwave
Refrigerator
Washing machine
Living Area
Desk
Dining area
Sofa
Media & Technology
Flat-screen TV
Telephone
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Iron
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Fitness
Fitness center
Outdoor swimming pool
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed on request. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
The price in MYR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Mastercard,
JCB,
Visa,
Cash only
This property accepts cash.
Is Citadines Prai Penang pet-friendly?
Yes, you can stay with your pet at Citadines Prai Penang. However, please note that you need to make a request for bringing your pet and additional charges may be applied.
What's the check-in and check-out schedule at Citadines Prai Penang?
Citadines Prai Penang permits check-ins after 03:00 PM and expects check-outs to be completed by 12:00 PM.
Can guests park for free at Citadines Prai Penang?
Yes, there is parking available at Citadines Prai Penang. The hotel offers private on-site parking that is free of charge. No parking reservation is required.
What are the rates at Citadines Prai Penang?
The base price for Citadines Prai Penang starts at $88. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
What types of rooms does Citadines Prai Penang offer?
The hotel offers Studio Premier Twin rooms with a size of 420 sqft, accommodating 2 adults and 1 child. These rooms have 2 twin beds and do not allow smoking. Additionally, there are 2-Bedroom Executive apartments with a size of 807 sqft, accommodating 4 adults and 2 children. These apartments have 2 twin beds and 1 queen size bed, and smoking is not allowed. Lastly, the hotel offers Studio Premier rooms with a size of 420 sqft, accommodating 2 adults and 1 child. These rooms have 1 queen size bed and do not allow smoking.
How can guests spend their time at Citadines Prai Penang?
Guests at Citadines Prai Penang can spend their time at the hotel by enjoying the leisure amenities provided. The hotel features an outdoor swimming pool where guests can relax and unwind under the sun. This pool is available all year round for their enjoyment. Additionally, there is a hot tub/Jacuzzi where guests can indulge in a rejuvenating soak.
For those who wish to stay active during their stay, the hotel also offers a fitness center. Here, guests can engage in their regular workout routines and maintain their fitness goals.
Please note that there are age restrictions in place for the pool, with access limited to adults only.
Overall, guests at Citadines Prai Penang have a variety of leisure amenities to choose from, including swimming, relaxing in the hot tub, and staying active in the fitness center.
Is there a swimming pool at Citadines Prai Penang?
There is one pool available at the Citadines Prai Penang hotel. The pool is located outdoors and is available for all seasons. However, it has an age restriction and is only accessible to adults.
Does Citadines Prai Penang accept credit cards and cash payments?
Yes, Citadines Prai Penang accepts both credit cards (Mastercard, JCB, Visa) and cash payments.
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