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8.5

752 reviews

Citadines Prai Penang

Citadines Prai Penang

G-01, Menara Sentral, Jalan Juru Sentral, Bukit Mertajam, Kulim, 14000, Malaysia

Reservations:

+1-833-728-2041

Choose dates to view prices

Outdoor swimming pool

Free Private Parking

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Citadines Prai Penang

Welcome to Citadines Prai Penang, a vibrant and stylish ApartHotel nestled in the heart of Bukit Mertajam, Malaysia. With its 4-star rating and a stunning city-center location just 2.6mi from the bustling city center, this hotel is the perfect choice for travelers looking for comfort, convenience, and a touch of luxury.

Upon arrival, you'll be greeted by a friendly 24-hour front desk staff who are ready to assist you with all your needs. The hotel offers a range of amenities, including a refreshing outdoor swimming pool, a well-equipped fitness center, and a relaxing hot tub/jacuzzi. Additionally, the hotel provides free Wi-Fi, air conditioning, and non-smoking rooms to ensure a comfortable stay for all guests.

Citadines Prai Penang features spacious and modern rooms with kitchenettes, making it an ideal choice for travelers seeking a home away from home. Each room offers a view of the beautiful surroundings, along with free toiletries, a bidet, and a private bathroom. With 752 reviews and counting, the hotel has received high praise from guests for its exceptional service, cleanliness, and convenient location.

Make your stay in Bukit Mertajam truly memorable by choosing Citadines Prai Penang. Prices start from just $88, offering great value for money. Book now and experience the perfect balance of comfort, style, and convenience at this fantastic ApartHotel.

After a day of exploring the vibrant city of Bukit Mertajam, you can unwind and take a dip in the refreshing outdoor swimming pool at Citadines Prai Penang. With its AllSeason availability, you can enjoy a relaxing swim no matter the time of year. Please note that the pool is exclusively for adults, providing a tranquil and peaceful atmosphere for you to unwind and de-stress. Soak up the sun on one of the sun loungers and enjoy the scenic views of the surrounding area, creating the perfect backdrop for an Instagram-worthy photo.

For those who prioritize their fitness regime even while traveling, Citadines Prai Penang has got you covered. The hotel boasts a well-equipped fitness center, where you can work up a sweat and keep up with your exercise routine. With a range of state-of-the-art equipment, including cardio machines and weights, you can stay active and energized throughout your stay. After a challenging workout, reward yourself with a visit to the relaxing hot tub/jacuzzi, where you can soothe your muscles and indulge in some well-deserved relaxation.

At Citadines Prai Penang, convenience is key. The hotel accepts various payment methods, including Mastercard, JCB, and Visa, providing you with flexibility and peace of mind when it comes to settling your bills. Additionally, cash payments are also accepted, ensuring convenience for all guests. With these hassle-free payment options, you can focus on enjoying your stay and exploring all that Bukit Mertajam has to offer, without any unnecessary stress or worry about payment methods. Book your stay now and experience the perfect blend of comfort, style, and convenience at Citadines Prai Penang.

Closest airports

Penang International Airport

11.4mi

Sultan Abdul Halim Airport

58.9mi

Most popular amenities

Outdoor swimming pool

Free Private Parking

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Kitchenette

Upper floors accessible by elevator

Free toiletries

View

Bidet

Rooms

2 - Bedroom Executive in Citadines Prai Penang

Show 7 photos

Executive, 2 Twin

2 Twin Beds

1 Queen Size Bed

805 sqft

Private Bathroom

Kitchenette

View

Washing machine

x4

+

More details

Experience the perfect blend of luxury and comfort in our 2-bedroom executive apartment. With 807 sqft of space, this apartment can accommodate 4 adults and 2 children, offering a private bathroom, fully equipped kitchenette, stunning view, and modern amenities such as a flat-screen TV, air conditioning, and a washing machine.

2 - Bedroom Premier in Citadines Prai Penang

Show 6 photos

Premier, 2 Twin

1 Queen Size Bed

2 Twin Beds

885 sqft

Private Bathroom

Kitchenette

View

Washing machine

x4

+

More details

Discover ultimate comfort and convenience in our 2-Bedroom Premier Apartment, boasting a spacious 883 sqft featuring a private bathroom, fully equipped kitchenette, stunning views, and must-have modern amenities like a washing machine and flat-screen TV. Perfect for families or small groups, this room comfortably accommodates 4 adults and 2 children, ensuring a delightful stay for all.

Studio Premier Twin in Citadines Prai Penang

Show 4 photos

Studio Premier, 2 Twin

2 Twin Beds

420 sqft

Private Bathroom

Kitchenette

Microwave

Flat-screen TV

+

More details

Welcome to our Studio Premier Twin room, featuring 420 sqft of space perfect for 2 adults and 1 child. Enjoy the comforts of a private bathroom, kitchenette, flat-screen TV, and air conditioning, along with all the essential amenities you need for a delightful stay.

Studio Premier in Citadines Prai Penang

Show 4 photos

Studio Premier, Queen

1 Queen Size Bed

420 sqft

Private Bathroom

Kitchenette

Microwave

Flat-screen TV

+

More details

Welcome to our Studio Premier, a spacious and modern double room, perfect for a couple or a small family. This 420 sqft room features a comfortable queen size bed, a private bathroom, a fully-equipped kitchenette, and a flat-screen TV. Enjoy a cozy stay with all the necessary amenities in the heart of our hotel.

Studio Premier in Citadines Prai Penang

Show 4 photos

Studio Premier

1 Queen Size Bed

420 sqft

Private Bathroom

Kitchenette

Microwave

Flat-screen TV

+

More details

This double room has a flat-screen TV, microwave and air conditioning.

Show 7 photos

Executive

810 sqft

Kitchenette

Microwave

Flat-screen TV

Dryer

+

More details

This apartment has a microwave, dining area and air conditioning.

Show 6 photos

Premier

885 sqft

Kitchenette

Microwave

Flat-screen TV

Dryer

+

More details

This apartment features a microwave, kitchenette and flat-screen TV.

Show 6 photos

Premier, 2 Bedroom

Kitchenette

Microwave

Flat-screen TV

Dryer

+

More details

Show 7 photos

Executive, 2 Bedroom

Kitchenette

Microwave

Flat-screen TV

Dryer

+

More details

Studio Premier, King

1 King Size Bed

+

More details

Studio Premier King

Show 12 photos

Premier Suite, 2 Bedroom

More details

Show 11 photos

Executive Suite, 2 Bedroom

More details

Guest reviews

8.5

752 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇲🇾

Farhan

8.2

June 2022

Breakfast was definitely not worth it. Even school canteen provides better choices. For the price paid i expect better.

🇲🇾

Kenneth

10

August 2023

I have travelled to bukit mertajam for the past 30 years and have stayed in multiple hotels/residence, this is by far the best residence in Bukit Mertajam. I was surprised by the recent introduction of free coffee service at the ground floor. In my recent stay, i would like to personally thank all the staffs that assisted us. Thank you for going above and beyond.

If you have families living in different floor, it is extremely inconvenient to visit them. My suggestion is to allow access to certain floors upon request of the customers (after some verification has been done to ensure safety as well). Secondly, for your largest suites, i suggest adding dedicated water purifiers in the residences or multiple water bottles in the room.

🇲🇾

Loh

8.2

November 2021

1)everything is so NEW ! & CLEAN ! seriously , everything ! 2) the location of hotel is superb , the iconic city is just walking distance 3) room is spacious , the amenities provided by the hotel is adequate and relevant 4) helpful staff , i accidentaly book the wrong room ( twin instead of queen ) , a chinese male staff with spec immediately check and transfer a new room for me 🙏

rm200 per night stay is kinda high not as in it is not worth it , its just ppl tend to go to penang island and can get a similiar service for a lower price , why would someone spent a rm 200 in juru ….. right ? just a thought.

🇦🇺

Chee

10

January 2023

Location suited our purpose of transit on road trip North to South, being conveniently just off the highway. Plenty of food options at nearby Icon City without needing to cross over to Georgetown proper. Room layout for 2BR Premier very well thought out, perfect for a family of 4, complete with individually controlled air-conds, 2nd TV in the spacious master bedroom, bidets in bathrooms, rainforest shower heads, shoe-racks at entrance, washing machine in kitchen, pots and pans. Kitchen only lacked an oven. Also eco-friendly. No bottled water provided but every floor has a 3M communal water dispenser.

Carpark on 5th floor is quite tight access. Laundry room at rooftop requires tokens from reception. No oven.

🇸🇬

Shamsidah

10

June 2023

i would like to say my sincere thanks to the receptionist Nasif who assisted us during check in. it was pleasantly smooth. we were very tired from the very long drive (9hrs) from singapore. Apartment is super huge. bed is comfortable

everything is good. location may be difficult for those who is not driving as it is away from penang island. but there is Grab services

🇸🇬

Cynthiaabs

8.2

July 2023

-Big and spacious apartment -Good facilities in the apartment

-The cleanliness of the apartment can be improved -Communication between the front desk and housekeeping as we repeatedly had to check in on our requests -The cost of an extra bed should be much cheaper and not MYR106 per night especially since we are paying so much -Front desk staffs can be more friendly and engaging with customers

🇲🇾

Murni

8.2

December 2022

The room is spacious enough for my family. it have two tvs so the kids cant watch cartoon without interrupting us. The amenities is superb with wet kitchen and microwave and various appliances for us to eat, drink, and making formula milk for our kids. Sponge is provided as well! I generally have to bring my own sponge to wash the kids milk bottle so this is definitely a plus point. You have to go to level 39 for a swimming pool. My kids enjoy dipping in the pool..

No bidet. Omg it was such a hassle washing the kids when they poo.

🇺🇸

Amir

10

September 2022

We stayed in the 2-bedroom Executive apartment on the 29th floor: The apartment was new, clean, modern, fitted with a fully functioning kitchen, a washer/dryer, three TVs (2 in each room, 1 in the common-area living room), and two bathrooms. Guests have access to the rooftop pool and gym as well. Apartment comes with free breakfast every morning. Hotel is conveniently located in Bukit Mertarjam, a short drive to Penang island and other attractions. Family-friendly hotel with reasonable prices and friendly staff. Highly recommended!

🇲🇾

Abdul

9.1

September 2023

VERY HELPFUL!!.. Due to unable to reach from KL after 12 while originally have paid for Woodsbury (So Bad Owner) who refused to accept our check in...we have booked through Booking.com and talked to Mr. Siva who help us al the way... Credit to CITADINES and Mr. Siva.

None

🇲🇾

Dzareen

8.2

August 2023

The location is near to the highway.

1. The shower holder in the room wasnt fixed properly. Instead of changing they used a gum (not even a superglue). 2. They were not quick with refills for breakfast. Cleaning up of tables were also slow. Should anticipate staffs against guests occupancy. 3. Though they have 3 lifts (including service) the waiting do take some time.

Points of Interest Around Citadines Prai Penang

Attractions

Penang Bridge (Jambatan Pulau Pinang)

6.9mi

Pinang Peranakan Mansion

8.3mi

Khoo Kongsi (Leong San Tong Khoo Kongsi Clan House & Museum)

8.4mi

Penang Armenian Street (Lebuh Armenian)

8.6mi

Penang House of Music

8.7mi

Little India

8.7mi

Cheong Fatt Tze Mansion (Blue Mansion)

8.8mi

Snake Temple (Hock Hing Keong)

8.9mi

Chayamangkalaram Buddhist Temple (Wat Chayamangkalaram)

10.4mi

Penang Botanical Gardens (Taman Botani Penang)

11.4mi

Kek Lok Si Temple

11.8mi

Penang Hill (Bukit Bendera Pulau Pinang)

11.8mi

Penang Hill Funicular Railway

11.8mi

Entopia by Penang Butterfly Farm

16.8mi

Escape Theme Park Penang

16.8mi

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Citadines Prai Penang

Outdoor swimming pool

Free Private Parking

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Kitchenette

Upper floors accessible by elevator

Free toiletries

View

Bidet

Stay rules - Citadines Prai Penang

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Citadines Prai Penang

Is Citadines Prai Penang pet-friendly?

Yes, you can stay with your pet at Citadines Prai Penang. However, please note that you need to make a request for bringing your pet and additional charges may be applied.

What's the check-in and check-out schedule at Citadines Prai Penang?

Citadines Prai Penang permits check-ins after 03:00 PM and expects check-outs to be completed by 12:00 PM.

Can guests park for free at Citadines Prai Penang?

Yes, there is parking available at Citadines Prai Penang. The hotel offers private on-site parking that is free of charge. No parking reservation is required.

What are the rates at Citadines Prai Penang?

The base price for Citadines Prai Penang starts at $88. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.

What types of rooms does Citadines Prai Penang offer?

The hotel offers Studio Premier Twin rooms with a size of 420 sqft, accommodating 2 adults and 1 child. These rooms have 2 twin beds and do not allow smoking. Additionally, there are 2-Bedroom Executive apartments with a size of 807 sqft, accommodating 4 adults and 2 children. These apartments have 2 twin beds and 1 queen size bed, and smoking is not allowed. Lastly, the hotel offers Studio Premier rooms with a size of 420 sqft, accommodating 2 adults and 1 child. These rooms have 1 queen size bed and do not allow smoking.

How can guests spend their time at Citadines Prai Penang?

Guests at Citadines Prai Penang can spend their time at the hotel by enjoying the leisure amenities provided. The hotel features an outdoor swimming pool where guests can relax and unwind under the sun. This pool is available all year round for their enjoyment. Additionally, there is a hot tub/Jacuzzi where guests can indulge in a rejuvenating soak.

For those who wish to stay active during their stay, the hotel also offers a fitness center. Here, guests can engage in their regular workout routines and maintain their fitness goals.

Please note that there are age restrictions in place for the pool, with access limited to adults only.

Overall, guests at Citadines Prai Penang have a variety of leisure amenities to choose from, including swimming, relaxing in the hot tub, and staying active in the fitness center.

Is there a swimming pool at Citadines Prai Penang?

There is one pool available at the Citadines Prai Penang hotel. The pool is located outdoors and is available for all seasons. However, it has an age restriction and is only accessible to adults.

Does Citadines Prai Penang accept credit cards and cash payments?

Yes, Citadines Prai Penang accepts both credit cards (Mastercard, JCB, Visa) and cash payments.