Location - very strategic (for shopaholic like me.. walking distance to pasar payang..7 mins GRAB to KTCC Staff - very friendly n helpful. Never forget to smile when they saw hotel guest...❤️ Cleanliness - aaa... about this..need to improve.. especially floor at the dining area and pool... Room - comfy...complete facilities for travellers..

TV channel - no channel for kids.. Wifi - signal weak.. often disconnected..but this not causing major problem as i have my own broadband Breakfast - option limited. Plug Point - too far from bed. Not suitable for Traveller who work with laptop as the table provided is small. Lighting - deem light... bad for eyes...

The location is very strategic. The room is clean and spacious.

The management act fast.

Ada tikus dalam bilik. But the management act fast, i immediately change the room. Kudos to the management. Thank you.

The location - situated in front of MBKT bus express station, and masjid zainal abidin is just opposite to the hotel. U can also walk to Paya Bunga Plaza for shopping. The staff - very kind, considerate and friendly, they allow me to have early check in because I have to attend my course by 3pm. Really appreciate their help.

None

The staffs are so professional and kind. The lobby amd lift area smell so great with the fragrant. The room especially beds are clean and comfortable for the price. The pool is separated between women and men so it is so comfortable for women who wants to take care about her aurah.

I hope the breakfast meals would be more diverse.

A muslim friendly hotel, with spacious room, good working air-condition, in-room ironing facility, tea making facility and very very reasonably priced food and beverages in-hoise restaurant.

Need some refurbishment of fixtures especially in the toilet.

Very calm and kindness of staff while answer my call to confirm my booking. Also the value as staff to comunnicate with their guest even in a diffrent language is so respectful! May recommand to maintain your hospitality in future.

If you may concern..please make sure your breakfast station is clean and tidy. During the time on my breakfast that morning, the coffee station not being refill and the bread basket with those filling is also empty. Its my feedback okay.

Location and parking facilities.

The furnitures of the room. And I received a dirty towel but the hotel manage to change it when i request

1) Nice breakfast - Terengganu food menu such as Nasi Dagang, Kopok Lekor, Mee Celup etc 2) Location was strategic - near to Pasar Payang, Kampung Losong, Jambatan Angkat, KTCC Mall, KT Waterfront (restaurants) etc - not too far from Taman Tamadun Islam, Masjid Kristal etc 3) Comfortable room and bed size

1) The air-conditioner not cooling enough even in cool mode 2) Low resolution TV

Swimming pool the best area, they separate between men and women so evryone can have their own space to swim

Nothing, everything was good.