Elevator for the needy as per my spouse has knee problem, thus this hotel is among the preferred one as there us elevator to access to the room evethough the hotel is a low-rise, 3 storey hight. Excellent for those have similar requirement.

If there are event going on while you stay there, parking is an issue for the tenant. Maybe the management need ti reserve a few parking lots for the tenant that drive to the hotel. Put up a form asking future tenants if they needed a parking space is good to know to facilitate their requirement.

To be honest this is old fashioned hotel same as Colmar Bukt Tinggi kind of hotel BUT the location is VERY Strategic and save time if anyone like me who doesn't even bother trendy hotel but focusing more on activiies to visit for family/kids. I suggest this Hotel Location distance: 1.Museum Terengganu around 10minutes 2.Masjid Crystal 15minutes 3.Pasar Payang (jalan kaki also can) 3mins 4.Chinatown 5-7mins 5.Jambatan Angkat around 17minutes (delay due to traffic light) 6.Singgang Budu famous one 9mins 7.Dsuasana for nice dinner view and delicous bakar/thai style around 7-10mins 8.KTCC Mall which as big as One utama (just near to jambatan angkat soon biggest mall will be Mayang mall) GREAT for me to save distace since journey from KL to Kuala Terengganu already Long😊

-Improvise facilities provided by hotel espc no toothbrush/toothpaste -More friendly staff

Comfortable bed and good toilet. Staff is great. I think my experience was a lot better thanks to the staffs. Always provide water bottles, tissues, and change rubbish bag. Very good service from staff.

Not very clean. There are cockroaches and a lot of dust. For my room, the window is not closed all the way, can feel the heat from outside during the day. Unfortunately, no mini fridge for my room as well, not suitable for long stays.

The room was really clean and the staff was so friendly and helpful

The heater did not function properly. you should fix the heater in room 230. If the shower is slow then the heater would work but really suam2 kuku, I even try to put the temperature to the max. The pillows were fluffy but the blanket was really giving me the sneeze during my stay. Please clean your blankets carefully next time. The aircond sensor did not work well but after complaining the staff did help out.

I request a ground floor room because of my disable child and they gladly provide a room with facilities for diaable. This made it easy for me to bath my child and also the spacious room makes it manoeuvrable to move my child in his special needa stroller.

The location is strategic,,close to all area. Lots of parking and room are clean and tidy.

The building is a little bit old.

The room facilities is acceptable. Location is good especially there are many attractions place around. Breakfast is good too and meet our expectation.

There are several equipment is old already. One of the main to repair or change is water heater piping in bathroom. It is liking and the repair work is not good enough.

Room is adequate for couple; no complaints. Location is just few minutes walk away from Pasar Payang along a scenic route.

Parking space is inadequate and most likely you have to park outside and pay.

The room is clean. Nice view by the river. Breakfast food is plenty. Aircond working properly. The hotel's ambience is cozy and clean.

The shower doesnt have a holder.

Comfortable bed and pillow

No hair dryer. We request from reception. At the end, we got the hair dryer. the bed sheet have a lot of dust dropping from the mattress sheet.