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9.3

4,236 reviews

Hotel Portobelo

Hotel Portobelo

Avenida Juarez, 687, Guadalajara, 44100, JA, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Business center

Free Private Parking

Free wifi

Room service

Spa tub

Air conditioning

Hot tub

Hotel Portobelo

Welcome to Hotel Portobelo, a delightful 3-star hotel located in the vibrant city of Guadalajara, Mexico. Situated just 2.5mi from the bustling city center, Hotel Portobelo offers a convenient and exciting base for your travels. With 4236 glowing reviews, this hotel is a popular choice among travelers seeking comfort, affordability, and top-notch service.

Upon arrival, you'll be greeted by a friendly 24-hour front desk staff and welcomed into a range of well-appointed, non-smoking rooms. Enjoy modern amenities such as free Wi-Fi, air conditioning, and a private bathroom complete with free toiletries and a bathtub. For those looking to unwind, Hotel Portobelo offers a spa tub and hot tub/jacuzzi. Families will appreciate the kid-friendly buffet and live music performances, while business travelers can take advantage of the free business center.

For a taste of Mexican cuisine, head to the on-site restaurant where you can indulge in delicious meals and enjoy breathtaking city views. After a day of exploring, relax at the bar, or take advantage of the room service. Hotel Portobelo also offers private parking, making it a convenient choice for those traveling by car. With its prime location, comfortable amenities, and rave reviews, Hotel Portobelo is the perfect hotel for an unforgettable stay in Guadalajara. Prices start from just $70, making it an excellent value for your money.

Indulge in a culinary experience at Hotel Portobelo's on-site restaurant, Restaurante #1. With its modern ambiance, this restaurant offers a variety of international cuisines that will satisfy even the most discerning taste buds. Enjoy a delicious meal while taking in breathtaking city views, creating a truly memorable dining experience. Whether you're craving Mexican delicacies or international favorites, Restaurante #1 has something for everyone.

At Hotel Portobelo, we want to make your stay as convenient as possible, which is why we accept multiple payment options. Cash is accepted, and we also accept major credit cards such as Mastercard, American Express, and Visa. So you can choose the payment method that suits you best and enjoy a hassle-free stay at our hotel.

When it comes to accommodations, Hotel Portobelo has a range of options to suit your needs. Choose from our Deluxe Suite with Spa Bath or our comfortable Standard Rooms. The Deluxe Suite offers a spacious 431 square feet of luxurious space, complete with a spa bath for ultimate relaxation. It accommodates 2 adults and features a queen-size bed. Our Standard Rooms are perfect for couples or families, with a size of 344 square feet and a king-size bed. These rooms can accommodate 2 adults and 2 children, ensuring a comfortable stay for everyone.

With its delicious dining options, convenient payment methods, and comfortable accommodations, Hotel Portobelo is the perfect choice for your stay in Guadalajara. Don't miss out on the opportunity to experience our friendly service and affordable prices. Book your stay today and create unforgettable memories at Hotel Portobelo.

Closest airports

Guadalajara International Airport

10.9mi

Most popular amenities

Restaurant

Business center

Free Private Parking

Free wifi

Room service

Spa tub

Air conditioning

Hot tub

Kid-friendly buffet

Bar

Tour desk

Parking On Site

Soundproof rooms

24-hour front desk

Non-smoking rooms

Live music/Performance

Patio

Elevator

View

Upper floors accessible by elevator

Free toiletries

Soundproof

Bathtub

Rooms

Double Room with Two Double Beds in Hotel Portobelo

Show 9 photos

Standard, 2 Double

2 Double Beds

345 sqft

City view

Private Bathroom

Coffee machine

Flat-screen TV

x4

+

x3

More details

Experience the ultimate comfort in our spacious Double Room with Two Double Beds, perfect for families or groups of friends. Enjoy stunning city views from your private patio while sipping your morning coffee, and relax in the stylish sitting area after a long day of exploring.

Standard  Room in Hotel Portobelo

Show 9 photos

Standard, King

1 King Size Bed

345 sqft

City view

Private Bathroom

Coffee machine

Flat-screen TV

x4

+

x3

More details

Our Standard Double Room is a spacious haven with a stunning city view, modern amenities including a coffee machine and flat-screen TV, and a comfortable king-size bed. Perfect for a family of four, this room offers a peaceful retreat with a private bathroom, air conditioning, and soundproofing for a restful stay.

Deluxe Suite with Spa Bath in Hotel Portobelo

Show 5 photos

Deluxe Suite

1 Queen Size Bed

430 sqft

Hot tub

Spa tub

City view

Private Bathroom

+

More details

Indulge in the ultimate luxury and comfort of our Deluxe Suite with Spa Bath, featuring a spacious 431 sqft room and a private hot tub/Jacuzzi. Enjoy stunning city views, a Queen size bed, and modern amenities including a coffee machine, flat-screen TV, and air conditioning.

Show 9 photos

Standard Room

Wifi

x6

+

x3

More details

Standard

Show 5 photos

Deluxe Suite, Jetted Tub

Spa tub

Flat-screen TV

Tea/Coffee maker

+

More details

Run of House

x10

+

x6

More details

Standard, Single

More details

Guest reviews

9.3

4,236 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇲🇽

Robert

8.2

March 2023

The location in Centro Historical Guadalajara was exactly where I wanted to be. I was able to walk to the historical areas to see what I wanted and find many options for restaurants. My room was clean, and the bed and sofa were very comfortable.

When I arrived home and checked my checking account, I was charged three different charges which totaled $211.40, and had another charge of 210.99 pending! For a combine total of $422.39. After talking with the hotel and sending them the receipts from my bank, the following day the $210.99 charge that was pending was deleted. But at this point, I'm still being billed for those 3 separate charges that total $211.40 for a three night stay that was to cost $188.99.

🇺🇸

Tom

8.2

August 2023

PBH is located about six blocks from the historic center of Guadalajara. It’s on a busy intersection but they have quiet rooms that face the courtyard. The location is very convenient for sightseeing. We went there for the annual Mariachi festival and we’re not disappointed. Staff went out of their way to find an English speaking driver for two trips away from the city.

No significant negatives.

🇺🇸

Eduardo

8.2

April 2023

The location is around 12 blocks away from the Catedral of Guadalajara, Teatro Degollado. They have room service, 24/7. Which coming late at 10.00 pm is a life saver. This weekend of 03/31/2023, around 9.00 pm. the city had a show with images, music, and narrative of Guadalajara, for free!!!! Something very surprising, and unexpected, it is sponsored by the City of Guadalajara.

The noise early in the morning, or late at night coming from the main Street Juarez Avenue.

🇺🇸

James

8.2

June 2022

Room size, bed, staff

When I used Booking.com they promise a price match. I was alerted that Agoda listed the property for much less. I submitted a claim and it was determined to be valid and I would receive the lower price. I was told to send in a receipt and my claim would be processed. After I submitted my receipt, I received a new email about a need to submit the things I had already submitted and had approved. It may be Booking.coms fault but I paid nearly double the price, I was told I would need to pay. I have the email to prove my claims.

🇲🇽

Benjamin

8.2

May 2023

I was greeted, and my information was taken. At no time was I told that in order to purchase services or meal, that i need to leave a credit card. So my surprise was that I ordered room service and it came with the bill for payment before delivery of the food. Just to let you know it wasn't the best experience. Also the food I ordered left a lot to be desired. A burger, extremely greasy, not even close to the pictures in the in the menu.

🇺🇸

John

9.1

October 2022

The place is clean, modern, well maintained and has a restaurant and cocktail lounge. The food is good, the staff are all excellent. The bed was very comfortable..

The lighting in the rooms is a bit too low. In particular, the lighting in the bathroom is just terrible. So poor I found it difficult to shave and even harder to put my contact lenses in. This is weird, because it is actually obvious and an easy fix.

🇺🇸

Martin

9.1

January 2022

This is a clean, attractive, and comfortable hotel. I stayed 14 days and have nothing but praise for the hotel and its staff. It's a medium-size hotel with old-school politeness. They are respectful, professional, and eager to help. There is an underground metro train station immediately outside the hotel. It makes the hotel an excellent base to explore Guadalajara. They have a great 24-hour room service menu and the service and food are delicious and comforting. The 3rd and 4th floors are the best floors and have the best rooms and seemed to have been recently remodeled. I travel for work and will return.

I wish the room had a refrigerator and microwave. No Gym.

🇺🇸

Anne

9.1

March 2023

Great location - proximate to cathedrals, several nice restaurants and the tourist / centro area. Room was cleaned impeccably well every day. Bed was comfortable and the room had good AC, hot water and water pressure.

A mini fridge and kettle would have been useful - but the abundance of convenience stores and cafes nearby made this a minor issue.

🇨🇦

Maria

10

March 2022

This place is wonderful! Hotel is modern, clean, and safe. The bed has a comfortable mattress, there is a coffee machine in the room. Room is super clean, modern, spacious, and shower has hot water and excellent water pressure. Staff is highly professional, polite, kind, honest, and attentive, and they made us feel welcome! The hotel's location is perfect! Downtown GDL is within a walking distance, so is the beautiful Templo Expiatorio, Chapultepec Ave, and many other great locations. The train station is outside the hotel. Wonderful, wonderful place!

🇺🇸

Cee

10

May 2022

Nice and professional staff, clean room, great internet, quiet night. Staff were there when needed assistance with luggage upon arrival and storing luggage before departure. Very clean areas. Accidentally booked two nights and staff fixed the error at no cost.

Wish I would have known about the lack of food around the area. I went to the kitchen to order room service and they lady just said it was closed so ordered Uber eats instead. After I received my food, saw food going up on elevator. Could have used help with ordering but still ate.

Points of Interest Around Hotel Portobelo

Attractions

Degollado Theater (Teatro Degollado)

0.1mi

Guadalajara Historic Center (Centro Histórico)

0.1mi

Plaza de Armas

0.1mi

Templo Expiatorio del Santísimo Sacramento

0.3mi

University of Guadalajara Museum of the Arts (MUSA)

0.3mi

Guadalajara Cathedral

0.5mi

Governor's Palace (Palacio de Gobierno)

0.6mi

Mariachi Plaza (Plaza de los Mariachis)

0.9mi

Rotonda de los Jaliscienses Ilustres

1mi

Hospicio Cabañas

1.1mi

Punta del Este Our Lady of the Candelaria Church (Nuestra Senora de la Candelaria)

2.3mi

Pantaleón Panduro Museum (Museo Pantaleón Panduro)

3.5mi

Tlaquepaque

3.7mi

Basilica of Our Lady of Zapopan (Basílica de Nuestra Señora de Zapopan)

4.1mi

Amatitan

26.8mi

Restaurants

Restaurante #1

Cuisines

  • International

Ambiances

  • Modern

Amenities of Hotel Portobelo

Restaurant

Business center

Free Private Parking

Free wifi

Room service

Spa tub

Air conditioning

Hot tub

Kid-friendly buffet

Bar

Tour desk

Parking On Site

Soundproof rooms

24-hour front desk

Non-smoking rooms

Live music/Performance

Patio

Elevator

View

Upper floors accessible by elevator

Free toiletries

Soundproof

Bathtub

Stay rules - Hotel Portobelo

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hotel Portobelo

At what times are check-in and check-out at Hotel Portobelo?

Your reservation at Hotel Portobelo specifies a check-in timeframe of 03:00 PM to 06:00 PM, and a check-out deadline of 12:00 PM.

Is free parking available at Hotel Portobelo?

Yes, Hotel Portobelo offers free private on-site parking. Guests do not need to make parking reservations.

How much does a stay at Hotel Portobelo cost?

Accommodations at Hotel Portobelo can start from $70. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.

What types of rooms does Hotel Portobelo offer?

The Hotel Portobelo offers a Deluxe Suite with Spa Bath and a Standard Room for its guests. The Deluxe Suite is a spacious suite with a size of 431 sqft, accommodating 2 adults and no children. Smoking is not allowed and it features a Queen size bed. The Standard Room, on the other hand, has a size of 344 sqft and accommodates 2 adults and 2 children. Smoking is also not allowed in this room and it features a King size bed.

Which amenities can guests enjoy at Hotel Portobelo?

Guests at Hotel Portobelo can spend their time enjoying a variety of leisure amenities. The hotel features a spa tub and hot tub/Jacuzzi, allowing guests to relax and unwind. There is live music and performances available on site, providing entertainment for guests. The hotel also has a bar where guests can gather and socialize. For those who need to work, there is a business center available as well.

In addition to these amenities, Hotel Portobelo also offers stand-up comedy and evening entertainment. These options provide further opportunities for guests to enjoy themselves during their stay.

When it comes to dining, guests can enjoy a meal at Restaurante #1, which offers a modern ambiance and international cuisines. This restaurant provides a convenient option for guests who prefer to dine on site.

Does Hotel Portobelo have on-site restaurants?

Yes, Hotel Portobelo has a restaurant on site called Restaurante #1. The ambiance of the restaurant is modern and it offers international cuisine.

What methods of payment does Hotel Portobelo accept?

Hotel Portobelo accepts cash as a method of payment. In addition, they also accept Mastercard, American Express, and Visa as payment methods.