Close proximity to everything bars beach restaurants and shopping

The fact you can’t have guess in your room to visit is my worst thing I didn’t like. they have security at the front regulating entry.

Quiet, clean and near everything we wanted to do

Wifi is inadequate. Very slow and cuts out

This Hotel is right in the "romantic zone of PV. Everything that you want is within walking distance with the beach being 200 meters from the front door of the hotel. The rooftop pool is amazing and the view from the roof is great. The hotel also started having guests wear wristbands for safety. The final plus is the cost. It is cheaper than any hotel in the area for how clean and nice it is.

The beds are ok but the pillow are uncomfortable. I would compare the rooms, pillows and towels to a motel. Please offer guests a softer pillow option. That being said, the things that I didn't like will not keep me away from this property. It is truly a gem.

Simple, cozy, clean, and considerably quiet room in the heart of the Zona Romantica. Just minutes away from the Playa Los Muertos and besides most of the gay bars and restaurants. Worth it the value. The staff is also very attentive and do their best to make everyone welcome and comfortable (extra credit to them for handling rude and aggressive guests so well, especially white Americans boomers, I unfortunately witnessed two different events of them lashing at the workers for doing their job, absolutely despicable and sorry they have to deal with them).

It would be 5 stars if they make WiFi available in the rooms as well. Still guests are able to use the reception's WiFi with good quality)

I had most contact with Dora at front desk. Dora is the best. She is always in a good mood and ready to help. She was always ready for a good chat. Dora taught me to say words in Mexican. I think very highly of Dora.

This hotel is going thru renovations. The thing I dislike most about this hotel are the window coverings. They let in too much light. One of the things about being on vacation, is the opportunity for some extra rest. All hotels that I have Stayed in is the window curtains do not block out light. I would like see dark curtains on the windows to block out light. The only hotel that I have stayed in that has taken customers into consideration and hung good curtains is TRU by Hilton. This hotel is going thru renovation and an excellent time for window curtain upgrade to light blocking curtains.

Great location, super central, beautiful rooftop. Staff is great, all very attentive, especially Ramon!

Rooms could use a mini-fridge and a safe.

Great location and wonderful service. Staff was very friendly and helpful.

the rooms are comfortable and the pool on the roof was very nice to cool off and relax. great location half a block from the beach and across from a great park. close to tons of restaurants and boardwalk

the internet did not work well in the room and the second pool was closed( the roof pool was nice and better anyway).

I had a renovated studio with a kitchenette. The Eloisa has authentic charm and I had a beautiful view of the park and sunset . The bed was extremely comfortable, the shower new and retiled. The location is walkable to everywhere, you don't spend any money on transportation. Lots of restaurants close by.

The only negative was that you wake up to the 8 am Zumba class held every morning in the park. If you are a early riser then this is not a problem but if you want to sleep in ask for a interior room. Of course this also added to the charm!

great location, close to the beach but also feeling like you are actually with the locals, not only the tourist spots. right next to the Saturday market, which is super fun. staff was always very friendly and it felt very secure. rooms were clean and comfortable. AC worked perfectly. kids loved the rooftop pool!

on the 5th floor we could hear some noises from the pool above our room, also some noise from the nightlife could be heard but it was not a huge deal or very loud at all.