The room was very comfortable. Shout out to Raul who was exceptional and made our stay wonderful. Bed was comfortable.

It was very difficult to find the lobby and parking. The signage is inadequate. Raul accompanied us or otherwise we would have been lost Dinner upstairs was slow service and food was cold when it arrived. Again, staff were lovely just not as attentive. We would stay here again except we travel with our dog. Staff was welcoming but not a great place for a dog. Not hotels fault, in the city, little green space.

Good location, great service. People are kind And it's clean. Bedroom has a good space.

The cost of the parking lot per night is too expensive to be México, also that should be included in the cost per night. It's supposed that the hotel has a view to the cerro de la silla. But we can't see it.

That staff was very friendly and helpful. The location was perfect for walking over to the Macroplaza.

I wish I would have been notified before arriving about how to park my car. It was very difficult, and only by getting the help of an attendant in the lobby was I able to successfully park.

I came to Monterrey and a friend of mine booked a hotel in the city center and it was not great - it was safe enough but old and worn out and the pool was closed and it was dark inside and I had a full day off in the city and I REALLY wanted to be comfortable in a good hotel with amenities! So I started to search for places that were affordable close by and thank goodness I found Fiesta Americana! I walked right over, booked a room, ate in the AMAZING restaurant, had an INCREDIBLE massage that I badly needed by their OPEN pool area, and then relax in my room with the most spectacular view of the mountains. This hotel is the BEST IN THE CITY CENTER! I stopped by a few others on my day off just to see and Fiesta is the best hands down - best prices, great food, beautiful rooms - it made my day and my whole trip. Don't bother looking anywhere else in City Center Monterrey! And get a MASSAGE while you are there! One of the BEST I have ever had!

Nothing. It was perfect. I literally left a different hotel to go to this hotel. It was everything I needed - great food, great staff, great price, beautiful room and I even got a massage that I really need .

the view from our room was fantastic, we were able to contemplate the night lights of Monterrey and el cerro de la silla at daylight .

the long distance from the parking lot to our room was a little inconvenient.

The location at Pabellon, at Monterrey’s old historic heart was very convenient for me. My client’s businesses and meeting venues were all within walking distance of Fiesta Americana’s location

Nothing really. Was the perfect hotel for me. Clean, modern, convenient, and of good value for money.

i loved the location. my family and i attended to an event in the auditorium so the location was key. also the staff was very friendly and willing to help as much as they could.

the only thing we didn’t like were the elevators that were slow but other than that the place was great.

Staffs were really friendly and helpful. The room is spacious, and the location is great.

No microwave or fridge is available in the room. The floor of the shower room is not perfectly flat, so the water flowed out when we took showers

Very clean, lovely room with great view (15th floor) nice staff.

Breakfast at hotel restaurant was quite expensive and no one in restaurant spoke any English so it was hard to figure out options. would have been nice to have coffee more available- in the hallway they had tea and water.

Everything ok for working. Thanks.

I remember, I booked my room with included breakfast, but during the check-in on the counter, reception personnel confirmed that the breakfast was not included.