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7.7

1,306 reviews

Sheraton Monterrey Ambassador

Sheraton Monterrey Ambassador

Ave Hidalgo 310 Oriente, Monterrey, 64000, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Room service

Air conditioning

Tour desk

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Sheraton Monterrey Ambassador

Welcome to the Sheraton Monterrey Ambassador, a four-star hotel located in the vibrant city of Monterrey, Mexico. Situated just 0.7mi from the city center, our hotel offers the perfect blend of convenience and luxury.

With 1306 reviews, our hotel has consistently been praised by guests for our exceptional service and top-notch amenities. From the moment you step into our 24-hour front desk, you'll be greeted with warm hospitality and attentive staff. Our non-smoking rooms are tastefully decorated and equipped with air conditioning for your comfort.

You'll never go hungry at the Sheraton Monterrey Ambassador, as we offer a range of dining options. Indulge in delicious meals at our on-site restaurant or enjoy room service at your convenience. For those traveling with furry friends, we're pet-friendly (extra charges may apply) and even provide pet bowls and baskets. Stay connected with our WiFi (extra charges may apply) and take in the stunning views from your room.

Please note that additional charges may apply for some amenities and services. So why wait? Book your stay at the Sheraton Monterrey Ambassador now and experience the best of Mexico's Nuevo León state. Prices start from just $67, so you can enjoy a truly memorable vacation without breaking the bank.

After a day of exploring the city, satisfy your taste buds at our on-site restaurant, Doña Mayor. With a family-friendly ambiance, this restaurant serves mouthwatering Mexican cuisine that will leave you craving for more. From traditional favorites like tacos and enchiladas to delectable desserts, you'll find something to please every palate. Start your day with a hearty breakfast or relax with a delicious dinner, all without leaving the comfort of the hotel.

At the Sheraton Monterrey Ambassador, we understand the importance of convenience during your stay. That's why we accept multiple payment options, including cash, Mastercard, American Express, and Visa. Whether you prefer to pay with a credit card or in cash, we've got you covered.

Looking for a spacious, comfortable room to unwind after a day of adventure? Our Junior Suites and Club Deluxe Rooms offer the perfect blend of luxury and relaxation. With Club Lounge access, you'll have access to exclusive amenities and services. Our Junior Suites feature a king-size bed and can accommodate up to 2 adults and 1 child, making them perfect for a couple's getaway. If you're traveling with a larger group, our Club Deluxe Rooms with 2 queen beds can accommodate up to 4 adults and 2 children, ensuring everyone has a comfortable stay.

Come experience the best of Monterrey at the Sheraton Monterrey Ambassador. With our exceptional service, delicious dining options, and comfortable accommodations, we're here to make your stay unforgettable. Book your stay with us now and create lasting memories in the heart of Mexico's Nuevo León state.

Closest airports

General Mariano Escobedo International Airport

15mi

Plan de Guadalupe International Airport

39.2mi

Most popular amenities

Restaurant

Room service

Air conditioning

Tour desk

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Elevator

View

Rooms

Show 6 photos

Deluxe, King

1 King Size Bed

Room service

x4

+

x3

More details

Comfort meets convenience in our non-smoking Deluxe Room with a desk and coffee/tea maker. Outfitted with 1 King bed featuring plush WynRest® bedding, free high-speed WiFi, and a flat-screen HDTV, this welcoming retreat offers everything you need for an ideal stay. In the bathroom, you’ll find a soothing shower, deluxe bath products, and hair dryer. Additional amenities include all-day room service, a laptop-size safe, ironing amenities, and air conditioning. Plus, we support green initiatives like our in-room recycling program. Bring your pet along (20 kilograms or less) for an extra fee.

Junior Suite 1 King Bed, Club lounge access, 1 King in Sheraton Monterrey Ambassador

Show 5 photos

Junior Suite, King, Club Lounge Access

1 King Size Bed

935 sqft

View

Air conditioning

Shower

+

More details

Stay in our spacious Junior Suite featuring a comfortable king-size bed, access to our exclusive Club lounge, and breathtaking views. With ample space, air conditioning, and a refreshing shower, you'll have everything you need for a memorable stay.

Club Deluxe Room 2 Queen, Club lounge access, Guest room in Sheraton Monterrey Ambassador

Show 5 photos

Club Deluxe, 2 Queen, Club Lounge Access

1 King Size Bed

485 sqft

Private Bathroom

View

Air conditioning

Shower

x4

+

More details

Welcome to our Club Deluxe Room, a spacious 484 sqft haven featuring 2 queen beds, perfect for accommodating 4 adults and 2 children. Enjoy exclusive access to the Club Lounge and indulge in the comfort of air conditioning, a private bathroom with a shower, and stunning views. Smoking is not allowed, ensuring a refreshing experience for all guests.

Junior Suite 2 Queen Beds, Club lounge access, 2 Double in Sheraton Monterrey Ambassador

Show 5 photos

Junior Suite, Club Lounge Access

1 King Size Bed

935 sqft

View

Air conditioning

Shower

x4

+

More details

Indulge in the spaciousness of our Junior Suite, with 936 sqft, and enjoy access to the exclusive Club lounge. With 2 queen beds, accommodating 4 adults and 2 children, this suite offers stunning views and modern amenities such as air conditioning, a shower, and a separate toilet.

Show 4 photos

Deluxe, 2 Queen

2 Queen Size Beds

2 Double Beds

x4

+

x3

More details

The quadruple room offers heating, as well as a private bathroom featuring a shower. The air-conditioned quadruple room provides a TV, a wardrobe, a safe deposit box, a sofa as well as city views. The unit offers 2 beds.

Guest Room 1 Kings Bed, Guest room, 1 King in Sheraton Monterrey Ambassador

Show 4 photos

Standard, King

1 King Size Bed

375 sqft

View

Air conditioning

Shower

x4

+

x3

More details

Welcome to Guest Room 1, a spacious 377 sqft accommodation perfect for 2 adults and 1 child. This modern and smoke-free room features a comfortable king-size bed, a stunning view, air conditioning, and a refreshing shower.

Club Deluxe Room 1 King, Club lounge access, Guest room in Sheraton Monterrey Ambassador

Show 4 photos

Club Deluxe, King, Club Lounge Access

1 King Size Bed

450 sqft

View

Air conditioning

Shower

+

More details

Experience the ultimate in luxury with our Club Deluxe Room, boasting a spacious 452 sqft of comfort and sophistication. Enjoy exclusive access to the Club lounge, along with breathtaking views, air conditioning, and a refreshing shower. Perfect for couples or small families, this room accommodates 2 adults and 1 child, giving you the perfect retreat for your stay.

Classic Room 2 Queen Beds, Guest room, 2 Double in Sheraton Monterrey Ambassador

Show 4 photos

Classic, 2 Queen/2 Double

1 Queen Size Bed

375 sqft

View

Air conditioning

Shower

x4

+

More details

Our Classic Room with 2 Queen Beds is the perfect choice for a family getaway, comfortably accommodating 4 adults and 2 children. With a spacious 377 sqft, enjoy the beautiful view, air conditioning, and a refreshing shower in this non-smoking double room.

Show 3 photos

Family Suite

2 Queen Size Beds

1 Sofa Bed

Room service

Refrigerator

+

More details

Comfort meets convenience in our non-smoking Family Suite with a desk, coffee/tea maker, refrigerator, and sleeper sofa. Outfitted with 2 Queen beds featuring plush WynRest® bedding, free high-speed WiFi, and a flat-screen HDTV, this welcoming one-bedroom retreat offers everything you need for an ideal stay. In the bathroom, you’ll find a soothing shower, deluxe bath products, and hair dryer. Additional amenities include all-day room service, a laptop-size safe, ironing amenities, and air conditioning. Plus, we support green initiatives like our in-room recycling program. Bring your pet along (20 kilograms or less) for an extra fee.

Show 3 photos

Master Suite

1 King Size Bed

1 Sofa Bed

+

More details

The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a TV, a wardrobe, a safe deposit box, a sofa as well as city views. The unit has 1 bed.

Deluxe Room 2 Queen Beds, Guest room, 2 Double, Atrium view in Sheraton Monterrey Ambassador

Show 3 photos

Deluxe, 2 Queen/2 Double, Atrium View

1 King Size Bed

410 sqft

Private Bathroom

View

Air conditioning

Shower

x4

+

More details

Welcome to our spacious Deluxe Room with 2 Queen beds, offering stunning atrium views. With enough space to comfortably accommodate 4 adults and 2 children, this non-smoking room is perfect for a family retreat. Enjoy the modern comforts of a private bathroom, air conditioning, and a refreshing shower.

Deluxe Room 1 King Bed, Guest room, 1 King, City view in Sheraton Monterrey Ambassador

Show 2 photos

Deluxe, City View

1 King Size Bed

410 sqft

City view

Air conditioning

Shower

x4

+

x3

More details

Experience luxury in our Deluxe Room with a spacious 409 sqft double room featuring a comfortable king bed, modern amenities such as air conditioning and a refreshing shower, and breathtaking city views. Perfect for couples or small families, this smoke-free room will ensure a delightful stay for up to 2 adults and 1 child.

Guest reviews

7.7

1,306 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

Breakfast

Featured reviews:

🇲🇽

Jaqui

10

September 2023

Room is exactly as in the pictures, beautiful, comfortable and with nice view. Nice decoration, excellent location near downtown, good services and tasty breakfast.

It took around 1 hour to do check-in and had to return twice to the lobby, first because the access card (key) wasn't working, and second one, because they gave us a room cheaper than what we paid for. At the end, luckily they solved everything, even there was a lot of people in the lobby.

🇲🇽

Alvaro

9.1

April 2023

nice room and location

the last few stays rooms could be cleaner and better checked to see there is shampoo and soap. my last 2 stays the phones in the rooms have not worked. seems the maintenance has not stayed at the level it used to be at

🇺🇸

Azenet

8.2

July 2022

Reception area personnel was very helpful and always with a smile. The property is clean, modern and well maintained.

The restaurant service is unbelievable slow, I waited around 1 hour for a regular breakfast delays are beyond reasonable time

🇲🇽

Emilla

10

August 2023

The room was very confortable and the hotel is very beautiful.

The house-keeping staff knocked on our door very early to ask if she could come in to clean and she woke us up.

🇲🇽

Ruben

8.2

January 2022

Super big room, very clean and comfortable and also centrally located. It exceeded our expectations!

The staff was helpful but sometimes seemed a bit disinterested. There was no information on room service, not even on the website, only some promotions in the elevator.

🇧🇷

Jádson

9.1

March 2023

Very good and easy location. The hotel has a very good staff Very comfortable bed and room

No news

🇲🇽

Luis

10

November 2021

Hotel was really nice, great zone right next to downtown Monterrey, everything is just a walk away

The restaurant is not good at all, i would only recommend for breakfast but there are definitely better options for much cheaper

🇨🇳

Jason

8.2

April 2023

Good room and location

Why I don't have bottle water, even I requested, reception said will send to room, but nothing happens

🇺🇸

Alan

8.2

June 2021

The basic room is very small. The restroom is uncomfortably reduced in space and the view from the room window left a lot to be desired. Fortunately we were able to upgrade to a deluxe room which was above and beyond our expectations.

The blow dryer wouldn't stay on. It would randomly turn off while in use.

🇧🇷

Ricardo

9.1

July 2022

The room size was great and the cleanliness. The location is good. The bed also was great.

The shower and ammenities could have a quality improvement.

Points of Interest Around Sheraton Monterrey Ambassador

Attractions

Barrio Antiguo (Old Town)

0.4mi

Macroplaza (La Gran Plaza)

0.7mi

St. Lucia Riverwalk (Paseo Santa Lucia)

0.8mi

Calle Morelos

1.3mi

Fundidora Park

1.6mi

Mexican Baseball Hall of Fame (Salón de la Fama)

1.8mi

Mirador del Obispado (Bishop’s Lookout)

2.1mi

Sesamo Park Plaza (Parque Plaza Sesamo)

2.4mi

Metropolitan Cathedral (Catedral Metropolitana)

3mi

Monterrey City Hall (Palacio Municipal)

4.8mi

Chipinque Ecological Park (Parque Ecológico Chipinque)

5.5mi

Villa de Santiago

7.2mi

Parque La Huasteca (La Huasteca Canyon Park)

9.5mi

Garcia Caves (Grutas de Garcia)

17.5mi

Rodrigo Gómez Dam (La Boca)

19.8mi

Restaurants

Doña Mayor

Cuisines

  • Mexican

Ambiances

  • Family Friendly

Amenities of Sheraton Monterrey Ambassador

Restaurant

Room service

Air conditioning

Tour desk

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Elevator

View

Stay rules - Sheraton Monterrey Ambassador

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Sheraton Monterrey Ambassador

Is it possible to stay with my pet at Sheraton Monterrey Ambassador?

Certainly! The Sheraton Monterrey Ambassador hotel allows pets. However, there might be additional charges for your furry companion.

What's the check-in and check-out schedule at Sheraton Monterrey Ambassador?

For those planning to reside at Sheraton Monterrey Ambassador, the doors open for check-in at 03:00 PM and it's time to say goodbye by 12:00 PM.

Is there parking available at Sheraton Monterrey Ambassador?

Yes, parking is available at the Sheraton Monterrey Ambassador hotel. The parking is private and located on-site. It costs $6 per day. Reservation for parking is not required.

What are the rates at Sheraton Monterrey Ambassador?

Sheraton Monterrey Ambassador has rates that begin from $67. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.

What types of rooms does Sheraton Monterrey Ambassador offer?

The hotel offers a variety of rooms including Junior Suites and Club Deluxe rooms. The Junior Suites have a size of 936 sqft and come with 1 King bed, accommodating 2 adults and 1 child. The Club Deluxe rooms, on the other hand, have a size of either 484 sqft or 452 sqft and come with either 2 Queen beds or 1 King bed, accommodating 4 adults and 2 children or 2 adults and 1 child respectively. All rooms are non-smoking.

Where can guests find entertainment in Sheraton Monterrey Ambassador?

Guests at Sheraton Monterrey Ambassador can spend their time enjoying an array of leisure amenities. The hotel offers live music performances, providing guests with a delightful and entertaining experience. Additionally, guests can make use of the business center, which is ideal for those who need to catch up on work or have meetings during their stay.

For dining options, guests can visit the on-site restaurant, Doña Mayor. With a family-friendly ambiance, this restaurant offers delicious Mexican cuisine. This provides guests with the opportunity to savor authentic and flavorful dishes without needing to venture far from the hotel.

Other amenities at the hotel include a fitness center. This allows guests to stay in shape and maintain their fitness routine while away from home. Overall, the Sheraton Monterrey Ambassador ensures that guests have a comfortable and enjoyable stay with various leisure amenities available to them.

Does Sheraton Monterrey Ambassador have on-site restaurants?

Yes, the Sheraton Monterrey Ambassador has a restaurant on site called Doña Mayor. The restaurant offers Mexican cuisine and has a family-friendly ambiance.

Are both cash and credit cards valid payment options at Sheraton Monterrey Ambassador?

Yes, both cash and credit cards are valid payment options at Sheraton Monterrey Ambassador. The hotel accepts cash as well as major credit cards such as Mastercard, American Express, and Visa.