very good location in historical district, cafés and restaurants close, run by a family. They were always helpful and available. I had a large balcony from where I watched sunsets.

There were bars close with loud music at night.

King size bed, separation/privacy between twin bed and the kind bed. Hotel staff were great. Location is good for exploring the center. Close to a great local coffee shop that opens early.

The room only had windows to the hotel center so the room got a bit stuffy. I turned on the ceiling fans and AC for bit and that resolved the issue.

location is best In Querétaro. staff is unbelievably friendly and helpful, the father and son Fernando’s and wife. views from the roof are stunning. rooms are super modern and comfortable. cannot say enough good things about suites sofia. we will definitely be back whenever in town again.

Great location, service, cleanliness.

The noise but if you cannot tolerate and travel with little kids even though this is a great hotel it might not be for you.

It is very well located in the Historic center, and the staff are very friendly and helpful. All the historical attractions and local boutiques are within walking distance. The amenities were very clean and comfortable.

There is no elevator or ramps for people with mobility needs, however this is a problem all over the country and not unique to this hotel.

The gentleman at the front desk was so friendly and accommodating, showing us a couple rooms to choose. He also got in my car and took me to the free parking lot a block away. The terrace overlooking Calle Cinco de Mayo, especially for our dog. We thought it would be loud on the weekend, but noise quieted down significantly before midnight. Being able to walk out the door into the heart of Queretaro was awesome; we had tiendas, restaurants, and bakeries at our doorstep!

The room was a little small. We chose it for the terrace as opposed to a little larger room, which felt very closed in. The bed wasn't the most comfortable, and we brought our own pillows because theirs weren't very good.

Room was awesome!! The hotel is beautiful and well located. The person at reception helped me a lot. He was fantastic. This place is well located

All was perfected

Great location, excellent staff service, always attentive to the needs of the guest, excellent parking service.

NA

Location, staff, price.

Noise and music from outside Lack of windows in suite

location great. helpful staff. clean rooms.

thought there were separate bedrooms but was a loft set up.