192 reviews
From
$5715 de Mayo 24, Queretaro, 76000, Mexico
192 reviews
1/66
From
$57Spa/Wellness packages
Free parking
Free wifi
Private entrance
24-hour front desk
Non-smoking rooms
Soundproof rooms
View
Welcome to Hotel Mamá Carlota, a hidden gem in the heart of Santiago de Querétaro, Mexico. Located just 0.7mi from the city center, this charming hotel offers a comfortable and memorable stay for travelers seeking an authentic Mexican experience. With 192 glowing reviews, you can trust that Hotel Mamá Carlota will exceed your expectations.
Step into the elegant lobby and be greeted by our friendly 24-hour front desk staff. The hotel offers a range of amenities to enhance your stay, including free parking, complimentary WiFi, and pet-friendly accommodations. Each room features a private entrance, ensuring your privacy and tranquility. For a truly relaxing experience, indulge in our spa and wellness packages, or unwind on the terrace, patio, or balcony with beautiful views. Families can take advantage of our babysitting services, while couples can enjoy a romantic getaway with extra-long beds and free toiletries.
Hotel Mamá Carlota goes above and beyond to make your stay enjoyable. Take advantage of the shared lounge area, book a tour or cultural class, or rent a car to explore the Querétaro region. With a variety of amenities and attentive staff, your comfort is our top priority. Starting at just $57, Hotel Mamá Carlota offers affordable luxury in a prime location. Don't miss out on the opportunity to make unforgettable memories at our charming hotel. Book your stay now!
After a long day of exploring the vibrant city of Santiago de Querétaro, Hotel Mamá Carlota offers a range of cozy and stylish rooms to ensure a restful night's sleep. Our Deluxe King Room, with its spacious 248 sqft size, is perfect for couples seeking a romantic retreat. Relax on the comfortable king-size bed and enjoy the modern amenities, including free WiFi and a private entrance. The Deluxe Queen Room, slightly smaller at 226 sqft, offers a cozy and intimate space for couples or small families. With a queen-size bed and the option to accommodate one child, this room is designed with your comfort in mind.
For larger groups or families, the Deluxe Quadruple Room is the ideal choice. With a generous size of 323 sqft, this room can accommodate up to four adults and two children. A perfect blend of comfort and functionality, the room features two queen-size beds, ensuring a good night's sleep for everyone. With ample space to relax and unwind after a day of adventure, this room is perfect for creating unforgettable family memories.
Please note that smoking is not allowed in any of our rooms as we prioritize the comfort and well-being of all our guests. Be sure to book your room early to secure your spot in this charming hotel.
Come and experience the charm and warmth of Hotel Mamá Carlota. Our friendly staff and comfortable rooms are waiting to welcome you. From our deluxe rooms to our warm and inviting ambiance, we guarantee a memorable stay that will leave you wanting to return. Book your stay now and make Hotel Mamá Carlota your home away from home in Santiago de Querétaro!
Closest airports
Querétaro Intercontinental Airport
13.5miSpa/Wellness packages
Free parking
Free wifi
Private entrance
24-hour front desk
Non-smoking rooms
Soundproof rooms
View
Extra long beds (> 6.5 ft)
Free toiletries
Terrace
Patio
Balcony
Soundproof
Private Bathroom
Show 16 photos
Deluxe, King
1 King Size Bed
250 sqft
Private Bathroom
Balcony
Terrace
Private entrance
x4
+
x3
More details
Welcome to our Deluxe King Room! This spacious double room offers a comfortable king-size bed and a private balcony with stunning views of the inner courtyard. Other amenities include a flat-screen TV, soundproofing, and a private entrance for your convenience. Perfect for a couple or a small family getaway.
Show 9 photos
Queen Room
1 Queen Size Bed
x4
+
x3
More details
Room queen size bed includes a queen-size bed 150-154 width plus desk.
Show 8 photos
Room - 2 Queen
2 Queen Size Beds
x4
+
More details
Room two queen beds includes 2 queen-size beds 150-154 width.
Show 9 photos
Deluxe, Queen
1 Queen Size Bed
225 sqft
Private Bathroom
Balcony
Private entrance
Flat-screen TV
x4
+
x3
More details
Show 9 photos
King Room
1 King Size Bed
x4
+
x3
More details
Room king size bed includes a king-size bed 150-183 width.
Show 9 photos
Deluxe, 2 Queen
2 Queen Size Beds
325 sqft
Private Bathroom
Balcony
Terrace
Private entrance
x4
+
More details
Experience ultimate comfort in our Deluxe Quadruple Room, a spacious 323 sqft haven equipped with two queen size beds and accommodating up to 4 adults and 2 children. Enjoy the luxury of a private bathroom, balcony, terrace, and a range of top-notch amenities including a flat-screen TV and soundproofing, ensuring a peaceful and relaxing stay.
Deluxe
x10
+
x6
More details
9.1
192 reviewsFrom
$57Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇲🇽
Valeen
9.1
9.1
The room was fabulous. So clean and so simple and very big for the price. The bed for the two of us was comfortable. The bathroom was modern with a nice shower. The room was so quiet at night with no street noise and the receptionists were so helpful.
We usually sleep in until 10 or so but one morning the cleaning staff was moving the furniture below us very early and was pretty loud because the floors are concrete. I recommend that they put furniture pads or pieces of carpet underneath the bed legs. It could also make moving the furniture easier...
🇺🇸
Dolores
10
10
Everything was well thought out for comfort without unnecessary extravagances. Two layers of curtains. Environmentally friendly. Great breeze from 2 balcony sliders. Beds crisply made every day. Decorated with artisanias instead of generic art. Great location. 24-hour desk was the only way to get into the hotel, which made me feel safer.
Wish there was coffee nearby to bring back to the room in the morning and enjoy the balcony. My ceiling fan was missing a knob which was difficult for my arthritic hands to turn.
🇺🇸
Dolores
10
10
Rooms were well thought out without being extravagant. The rooms were decorated with genuine artisanias instead of generic hotel art. The only way into the hotel was through the 24-hour desk which made me feel safer. Great location. Comfy bed with plenty of pillows. Two layers of curtains on the two balcony sliders allowed me to control the light and the breeze.
My ceiling fan was missing a knob which was difficult for my arthritic hands to turn. Would like someplace nearby to get coffee that I could enjoy on the balcony.
🇺🇸
Miki
10
10
The property is very well decorated and clean. Our first 2 nights we had a room off the patio. We extended our stay and booked a bigger room on the top floor. We much preferred the top floor for the natural light , increase size in bed and bathroom and more privacy. The staff was very nice and helpful. It is also off a quiet street.
🇺🇸
Marina
8.2
8.2
The location was excellent! We loved being able to walk through the center of town and try restaurants and hear live music. All in all it felt like a good secret to keep for family and friends.
The narrow street made it hard for car services to find us and wait for us in a timely fashion. The center of town is full with one way streets so once a car passes it has to go around many blocks to come back around.
🇺🇸
David
10
10
- Nice location within walking distance of everything you want to see in Queretero, but not in the heart of everything. - Rooms look out on a small inner courtyard, so property is quiet. - Large rooms simply decorated.
- Cafe at hotel has closed. - Rooms seem to vary. We had a king room without any large openable windows while other rooms had small balconies with sliding glass doors. More openable windows would have been nice.
🇩🇪
Marjolein
9.1
9.1
Location is perfect, very close to the city center in a quiet street. It is a small sized boutique hotel with beautiful rooms, comfortable beds and a smart TV. Querétaro is a lovely city and we got some good food recommendations from the staff (Tacos El Feo).
The hotel is relatively quiet and is relatively well noise isolated but the hotel staff and other guests can be noisy at night.
🇺🇸
Christine
10
10
Great central location. Hotel was cute, staff were super friendly and helpful with everything. They provide filtered water whenever you need it.
One couple in our group didn’t have hot water, but the staff took this very seriosky
🇨🇴
Sebwow
9.1
9.1
The hotel is amazing overall, and a extremely good value. It's located in the historic center but it's on a quiet street away from the noise. It's a small hotel boutique but it's really comfortable and stylish, rooms are good and amenities are limited but good enough for a great stay. Kudos to the staff who was so helpful and kind. Great work guys!
The dinning hall is closed temporarily, they should adapt a coworking space or something like that there to get the most of that space. You rely on the staff to enter the hotel, the main door is always closed and you need to ring for the staff to open it.
🇬🇧
Alistair
10
10
A very boutique style feel. Lovely clean and white arty layout. A big comfortable bed, and wi-fi worked well for us. Staff were friendly and helpful. High quality furnishings/feel. Great location for the centro historico too.
I'd definitely prefer to have a bathroom door - Please... It would be nice for breakfast to be reinstated. Small detail, but needing to be let into the main door by staff each time is a bit awkward. I'd suggest the guests be given a key, or at least a remote buzzer be implemented. Seems like more negatives than positives, but it really is a very nice place!
Attractions
Querétaro
0.3miAttractions
Querétaro
0.3miAirports
Querétaro Intercontinental Airport
13.5miSpa/Wellness packages
Free parking
Free wifi
Private entrance
24-hour front desk
Non-smoking rooms
Soundproof rooms
View
Extra long beds (> 6.5 ft)
Free toiletries
Terrace
Patio
Balcony
Soundproof
Private Bathroom
Accessibility
Upper floors accessible by stairs only
Activities
Tour or class about local culture
Walking tours
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Towels/Sheets (extra fee)
Bedroom
Extra long beds (> 6.5 ft)
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Fruit
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Tour desk
General
Family rooms
Non-smoking rooms
Private entrance
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Streaming service (like Netflix)
TV
Outdoors
Balcony
Outdoor furniture
Patio
Terrace
Parking
Free parking
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Back massage
Beauty services
Foot massage
Full-body massage
Makeup services
Massage
Massage chair
Neck massage
Spa/Wellness packages
Transportation
Car rental
View
Inner courtyard view
View
From
$57Check-in
From 13:00
Until 18:00
Check-out
From 07:00
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free public parking is available at a location nearby (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
This property accepts cash only.
When are the check-in and check-out times for Hotel Mamá Carlota?
Hotel Mamá Carlota's check-in window is between 01:00 PM and 06:00 PM, with check-out required by 11:00 AM.
Does Hotel Mamá Carlota provide parking options?
Yes, there is ample parking available at Hotel Mamá Carlota. The parking is conveniently located at a nearby public parking facility and is free of charge. Reservations for parking are not required.
How much does a stay at Hotel Mamá Carlota cost?
Starting rates at Hotel Mamá Carlota begin from $57. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
What types of rooms does Hotel Mamá Carlota offer?
Hotel Mamá Carlota offers a variety of room types. The Deluxe King Room and Deluxe Queen Room are both double occupancy rooms with a maximum capacity of 2 adults and 1 child. These rooms have bed sizes of King and Queen, respectively, and do not allow smoking. The Deluxe Quadruple Room is a larger room with a capacity of 4 adults and 2 children. It features 2 Queen size beds and does not allow smoking.
Which amenities can guests enjoy at Hotel Mamá Carlota?
Guests staying at Hotel Mamá Carlota have a variety of options for leisure and relaxation. The hotel features a spa with wellness packages, providing an opportunity for guests to pamper themselves and rejuvenate their bodies and minds. Along with the spa, the hotel offers a range of massage services including full-body, foot, neck, and back massages. These services allow guests to unwind and relieve any tension or stress they may have.
Beyond the spa and massage services, Hotel Mamá Carlota also offers walking tours. This gives guests the chance to explore the surrounding area, taking in the local sights and culture at their own pace.
In addition, guests have access to makeup and beauty services at the hotel. This allows them to enhance their appearance and feel their best during their stay.
Overall, guests can spend their time at Hotel Mamá Carlota indulging in luxurious spa treatments, enjoying relaxing massages, exploring the area with walking tours, and enhancing their beauty with makeup services.
What methods of payment does Hotel Mamá Carlota accept?
Hotel Mamá Carlota only accepts cash as a payment method.
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