Nice, clean, accomodation with friendly staff. It os really new. Also a nice excursion by boat on the bacalar lagoon! the location is good. Only 5 minutes by car to go to the square in the center or a 20 minute walk. but in the evening the walk back to the hotel will be dark, so you need the flashlight of your phone.

Great service: that makes all Jesus was just wonderful. The lake is a 5 mins walk and for three times nothing you can access to a park and take a dip to cool off: We loved our stay here! The hotel does not serve breakfast BUT the staff can arrange for you to order in: Food and Price is great! They offer as well good prices for cruises on the lake: We did this option an had one of our best days in Mexico! The aircon works very well! Our car seemed save on the parking:) .

Dont be fooled the hotels pool is ver small but due to the proximity to the lake not necessary at all!

We got to our hotel and realized that we forgot our passports, computer and other belongings at your previous hotel 3 hours away!!! We were going to Belize the next day, so we were really in need of our passports. The manager, David, told oss to relax and said that he would find a solution. He told us to enjoy the only day we had in Bacalar, like nothing had happend. I have never experienced such hospitality ever before, David fixed our problem and he got our passports the same day. Thanks to him and his staff we could enjoy beautiful Bacalar. I really recommend staying at Alma de zorro. It is a beautiful hotel and you will get all the help you need to make the most out of your stay in Bacalar.

We stayed here for the last few days and everything was perfect! The host David was one of the nicest people you will ever meet. Thanks to him we got to know and see everything we wanted in Bacalar in just a few days. We would recommend everyone to stay at Alma de Zorro for who is coming to Bacalar!

This was a great place to stay. We had a car which helped, although you can also easily get a taxi into town. The owner is really nice, and couldn’t have been more helpful. The hotel is new and nicely done. Would definitely stay here again if we retuned to Bacalar.

it was clean, comfortable, quiet - basic rooms which we liked - the owner David was an exceptional host!!! we felt like we were staying in his home! also it felt very safe! would definitely stay again!!

the road in was a little crazy

We loved the place, it has good vibes and the design is so beautiful. The room was big and the terrace is perfect for the morning coffee. Definitely I would be back next time I will go to Bacalar.

This hotel is brand new! I loved everything about it. So so stylish. Rooms are so comfortable. Stuff is awesome. Very great place to stay. 5 min taxi to the downtown

Nothing

very cute little hotel, great helpful staff

the neighbourhood - it’s quite far from the city, construction and general mess around and neighbours were burning trash so the smell of air wasn’t pleasant

Really nice staff and always here to help you and advice you. Quiet area, easy to reach with a taxi that are cheap in the city. Cute swimming pool.

A bit far from the center but fortunately the taxi are cheap