429 reviews
From
$229Calle 26 Mz 9 Lt 20 No.116, Bacalar, 77930, CHETUMAL, Mexico
429 reviews
1/116
From
$229Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Room service
Welcome to the Tierra Maya Hotel & Sanctuary, a charming 3-star hotel located in the heart of Bacalar, Mexico. Just a stone's throw away from the city center, this sanctuary offers an ideal location for exploring the beauty of Quintana Roo. With a total of 429 reviews, this hotel has established itself as a traveler favorite.
Starting at just $229, Tierra Maya Hotel & Sanctuary invites you to indulge in a range of amenities including an outdoor swimming pool, private parking, free WiFi, and pet-friendly accommodations. For those looking to unwind, the hotel offers a spa service for an additional charge, ensuring a relaxing stay. Immerse yourself in the tranquility of the garden, soak up the sun on the beach chairs, or enjoy a picnic in the shaded picnic area.
Experience the best of both worlds at Tierra Maya Hotel & Sanctuary - a retreat where modern comforts meet natural beauty. With 24-hour front desk service, air-conditioned non-smoking rooms, and room service, this hotel caters to every need. Book your stay now and discover the magic of Bacalar from the comfort of this delightful sanctuary.
After a day of exploring Bacalar's stunning sights, why not take a refreshing dip in one of the hotel's outdoor pools? Whether it's to kick start your morning or to unwind after a long day, the pool at Tierra Maya Hotel & Sanctuary is available year-round for your enjoyment. Lounge under the sun on the poolside deck chairs with a cool drink in hand, and soak up the beauty of the surrounding gardens for a truly relaxing experience.
When it comes to payment, convenience is key at Tierra Maya Hotel & Sanctuary. You can settle your bills in cash, and major credit cards like Mastercard and Visa are also accepted. This flexibility ensures a hassle-free check-in and check-out process, leaving you with more time to enjoy your stay in this tropical paradise without any worries lingering in the back of your mind.
Choose from a variety of thoughtfully designed rooms to suit your needs at Tierra Maya Hotel & Sanctuary. From the cozy Twin Room accommodating up to 4 adults and 3 children to the spacious Deluxe Double Room with a sofa bed for extra comfort, there's a perfect space for every traveler. The air-conditioned rooms are non-smoking, promising a pleasant stay for all guests. With room service available, you can kick back and relax in a comfortable oasis after a day filled with adventures in Bacalar. Book your stay now and get ready to experience the harmony of modern comforts amidst nature's bounty at Tierra Maya Hotel & Sanctuary.
Closest airports
Chetumal International Airport
12.9miCorozal Airport
20.7miOrange Walk Airport
43.2miOutdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Room service
Picnic area
Garden
Free toiletries
Private Bathroom
Parking On Site
Show 57 photos
Deluxe
2 Double Beds
1 Sofa Bed
450 sqft
Private Bathroom
Coffee machine
Flat-screen TV
Air conditioning
x4
+
x3
More details
Deluxe Two Double Beds
Standard Room
x4
+
x3
More details
Standard
Show 12 photos
Suite Deluxe
2 Double Beds
x3
+
More details
Suite deluxe includes 2 double beds 131-150 width.
Standard, 2 Double
2 Double Beds
450 sqft
Private Bathroom
Coffee machine
Flat-screen TV
Air conditioning
x4
+
x3
More details
Relax in a spacious Twin Room with 2 double beds, accommodating 4 adults and 3 children. Enjoy the comfort of air conditioning and a private bathroom with free toiletries.
Standard, King
1 King Size Bed
450 sqft
Private Bathroom
Coffee machine
Flat-screen TV
Air conditioning
+
More details
Indulge in comfort with a spacious 452 sqft Double or Twin Room featuring a cozy King size bed, air conditioning, and a private bathroom. Perfect for 2 adults and 1 child to enjoy a relaxing stay.
8.4
429 reviewsFrom
$229Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇳🇱
Kim
9.1
9.1
the people were the kindest🤍, felt so safe and they were so helpful. cleaned the room as soon as we went out for breakfast. close to restaurants and the lagoon. nice swimmingpool and pretty garden.
the breakfast in 2 blocks away and not that many (included) options. but if you know that, it’s fine. just ask what’s included
🇵🇹
Hugo
8.2
8.2
The hotel is well located on Bacalar, making easy to get anywhere in the the Pueblo. The bedrooms are nice and spacious. The staff, specially Alma and Jose, are super kind, friendly and very helpful. They are the best asset of this property.
The bathrooms are a bit outdated. By changing a few items would be more accordingly to the hotel standard. The breakfast is agreed with a restaurant in the area (which is totally fine), but the quality is just poor. Finally, I found the price a bit to high for what you get.
🇩🇪
Anonymous
8.2
8.2
We really liked the room, super pretty and really comfortable beds. The pool area was nice to relax and the staff super friendly. The hotel only offers a few rooms and has a very familiar atmosphere which we liked a lot! The location was perfect for us, it’s a 5 min walk from the main square but therefore more quiet. The breakfast is not in the hotel but you get a voucher each morning for a cafe on the main square. It’s simple (eggs, fruit & coffee) but we liked that is was included in the price.
🇨🇭
Jorina
9.1
9.1
super spacious rooms, super comfortable and clean. beautiful garden with pool. best place to observe all the animals around, perfectly located (close to the two city centers and the lagune)
breakfast is in another restaurant outside the hotel and already predefined. in the end we went there for the fruits and went to other places afterwards
🇮🇪
Arturs
8.2
8.2
We rally enjoyed the swimming pool area, which was very peaceful and a nice hideout for the windy day. The hotel looks especially nice in the dark when all the lights are lit up in the garden. The location was very handy with all cafes and restaurants being within a short walking distance.
We were quite disappointed to find that the spa was not available due to covid although spas were working in the rest of the Mexico, i think they should notify people after they have made the reservation that the facility is closed as that would have made an impact on our decision about booking this property. Also the bar is not operational which we assumed by looking at the photos that i was.
🇧🇿
Luis
9.1
9.1
we enjoyed our stay, very clean room, wifi connection was good, eventhough we had to go to a restaurant for breakfast food was good. Thanks to the receptionist of giving us an option to visit a place called Los Rapidos which as an awesome experience.
the TV was not a smart TV, so the kids could not watch their programs, suggest upgrading.
🇲🇽
Horacio
10
10
We loved the location and the help and friendliness from the staff. The hotel has an excellent location. Everything worthwhile visiting is within walking distance. The hotel is quiet. The value for the money is exceptional. The coffee is great, but coffee pods create excess garbage.
The bathroom needs to be repainted. Some humidity is coming through. A full length mirror in the room will be very helpful. Please explain why paper should not go in the toilet or get TP that dissolves easily inside a septic tank.
🇲🇽
Mariam
9.1
9.1
Very central and confortable Hotel for a short stay to visit Bacalar. The central plaza is a few blocks away, easy access to the lake too and very good restaurants nearby. The room is cozy and clean and the staff extremely helpful!
The rooms have only windows on the street, but there are curtains and one doesn't stay much in the room :)
🇮🇱
Shir
8.2
8.2
Spacious and clean room, great a/c, comfortable beds. The complex looks nice and taken care of.
Could be of better value for money. The breakfast was at a restaurant a few hundreds of meters from the hotel, and the coffee that was served was anything but standard coffee, and full of sugar. We were told at the restaurant that a regular coffee costs extra. We passed..
🇫🇷
Didier
10
10
The Manager Juan Pablo was very friendly and helpful The rest of the staff was also friendly and helpful at the image of their manager We also like the garden and swimming pool which give a nice quiet atmosphere along with some birds We fully recommend this hotel as we felt at home
Airports
Chetumal International Airport
12.9miCorozal Airport
20.7miOrange Walk Airport
43.2miAirports
Chetumal International Airport
12.9miCorozal Airport
20.7miOrange Walk Airport
43.2miAttractions
Quintana Roo
13miChetumal
13.6miChacchoben
24.5miLocation
OutdoorAvailability
All seasonOutdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Room service
Picnic area
Garden
Free toiletries
Private Bathroom
Parking On Site
Accessibility
Entire unit located on ground floor
Activities
Walking tours
Bathroom
Bathtub or shower
Free toiletries
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Food & Drink
Tea/Coffee maker
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Invoice provided
Tour desk
General
Air conditioning
Family rooms
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Sofa
Media & Technology
Cable channels
Flat-screen TV
TV
Outdoors
Garden
Outdoor furniture
Picnic area
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Iron
Socket near the bed
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Beach chairs/Loungers
Outdoor swimming pool
Spa
Spa facilities
Spa lounge/Relaxation area
From
$229Pets
Pets are not allowed.
Internet
WiFi is available in public areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Mastercard,
Visa,
Cash only
This property accepts cash.
Can guests park for free at Tierra maya Hotel & Sanctuary?
Yes, Tierra Maya Hotel & Sanctuary offers free private on-site parking without requiring a reservation.
How much does a stay at Tierra maya Hotel & Sanctuary cost?
At Tierra maya Hotel & Sanctuary, you can find rates starting from $229. It's important to consider that room type and booking dates can influence the final price. For clarity on rates, please input your dates.
What are the room types available at Tierra maya Hotel & Sanctuary?
At Tierra Maya Hotel & Sanctuary, guests can choose from Twin Rooms, Deluxe Double Rooms, and Double or Twin Rooms. Both the Twin Room and Deluxe Double Room are 452 sqft, accommodate 4 adults, and do not allow smoking. The Twin room features 2 Double beds, while the Deluxe Double Room includes 2 Double beds and 1 Sofa Bed. The Double or Twin Room, also 452 sqft, accommodates 2 adults and 1 child and offers a King-size bed.
How can guests spend their time at Tierra maya Hotel & Sanctuary?
Guests at Tierra Maya Hotel & Sanctuary can make the most of their stay by enjoying the outdoor swimming pool available year-round. Spend relaxing hours by the pool, soaking up the sun on beach chairs/loungers provided by the hotel. Take a refreshing dip in the pool or simply unwind in the serene garden or picnic area. The hotel also offers spa services for ultimate relaxation. With non-smoking rooms, free toiletries, and private bathrooms, guests are ensured a comfortable and rejuvenating stay. Additionally, being pet-friendly ensures that furry companions are also welcome. The 24-hour front desk, room service, private parking, and Wi-Fi add to the convenience and ease of the guests' experience.
Is there a swimming pool at Tierra maya Hotel & Sanctuary?
Yes, the Tierra Maya Hotel & Sanctuary has a pool available. The pool is located outdoors and is available for use all season.
Which payment methods are supported by Tierra maya Hotel & Sanctuary?
Tierra Maya Hotel & Sanctuary supports payments via Mastercard, Visa, and cash.
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