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+1-833-728-2041429 reviews
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$79Calle 26 Mz 9 Lt 20 No.116, Bacalar, 77930, CHETUMAL, Mexico
Reservations:
+1-833-728-2041429 reviews
1/116
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Air conditioning
Tour desk
Parking On Site
24-hour front desk
Welcome to Tierra Maya Hotel & Sanctuary, your tropical oasis tucked away in the stunning Bacalar, Quintana Roo! Just a stone's throw from the city center, a mere 0.1mi away, you’ll find this charming 3-star hotel that offers everything from a refreshing dip in the outdoor swimming pool to serene rooms equipped with air conditioning for your comfort. The vibrant interiors and friendly atmosphere will instantly put you in vacation mode—a perfect getaway from the hustle and bustle of life!
With prices starting at just $79, you’re in for an unbeatable value! Experience the ultimate relaxation with complimentary beach chairs and loungers at your disposal, or unwind in the lush garden area while basking in the warm Mexican sun. Our dedicated 24-hour front desk is always ready to assist, and you can enjoy free Wi-Fi to share your adventures with family and friends back home. Feeling adventurous? Get in touch with our tour desk to plan your next exploration in beautiful Bacalar!
But that’s not all! Fitness enthusiasts and leisure seekers alike can enjoy a picnic in our verdant space, while those wishing to pamper themselves can indulge in our spa services (available at extra charges). With 429 reviews reflecting a delightful mix of relaxation and fun, Tierra Maya Hotel & Sanctuary promises a memorable stay filled with joyful moments and scenic beauty—your adventure in beautiful Bacalar awaits!
Prepare to indulge in a delightful culinary experience at Tierra Maya Hotel & Sanctuary! Our dining options will tantalize your taste buds and fulfill every craving you might have during your stay. Dive into fresh, local dishes that celebrate the vibrant flavors of Mexican cuisine. Whether you're savoring breakfast in the morning sunshine or enjoying a casual lunch by the pool, our culinary team is dedicated to providing delicious, memorable meals that will leave you in a state of bliss. Plus, with Bacalar's bustling food scene just a short jaunt away, you'll have the chance to explore countless local eateries as well!
Are you ready to sip on refreshing cocktails while lounging by the pool? You’ve come to the right place! At our bar, you can unwind with a variety of beverages that perfectly complement your sun-soaked day. Imagine yourself sipping a margarita under the palm trees or enjoying a tropical smoothie as you soak in the stunning scenery. Our welcoming staff ensures that your experience is not just about the drinks but about creating delightful moments that elevate your holiday spirit. After a day of adventuring in Bacalar, what could be better than a casual evening soaking up the tranquil atmosphere with a frosty drink in hand?
As the sun sets, the fun doesn’t stop! Organize a family picnic in our expansive garden area, where laughter and joy fill the air. You can create lasting memories by playing games, sharing stories, and simply reveling in the natural beauty surrounding you. If you’re feeling adventurous, our tour desk is always ready to help you uncover hidden gems in Bacalar, from mesmerizing cenotes to exhilarating water sports. After a day of exploration, don’t forget to pamper yourself with our spa services—an enchanting way to rejuvenate your body and mind before another exciting day at Tierra Maya Hotel & Sanctuary. So, pack your bags and get ready for the tropical escape you’ve been dreaming of!
Closest airports
Chetumal International Airport
12.9miCorozal Airport
20.7miOrange Walk Airport
43.2miOutdoor swimming pool
Free Private Parking
Free wifi
Room service
Air conditioning
Tour desk
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Picnic area
Garden
Free toiletries
Show 57 photos
Deluxe
2 Double Beds
1 Sofa Bed
450 sqft
Private Bathroom
Coffee machine
Flat-screen TV
Air conditioning
x4
+
x3
More details
Deluxe Two Double Beds
Show 12 photos
Suite Deluxe
2 Double Beds
x3
+
More details
Suite deluxe includes 2 double beds 131-150 width.
Standard Room
x4
+
x3
More details
Standard
Standard, 2 Double
2 Double Beds
450 sqft
Private Bathroom
Coffee machine
Flat-screen TV
Air conditioning
x4
+
x3
More details
Relax in a spacious Twin Room with 2 double beds, accommodating 4 adults and 3 children. Enjoy the comfort of air conditioning and a private bathroom with free toiletries.
Standard, King
1 King Size Bed
450 sqft
Private Bathroom
Coffee machine
Flat-screen TV
Air conditioning
+
More details
Indulge in comfort with a spacious 452 sqft Double or Twin Room featuring a cozy King size bed, air conditioning, and a private bathroom. Perfect for 2 adults and 1 child to enjoy a relaxing stay.
8.4
429 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇳🇱
Kim
9.1
October 2022
the people were the kindest🤍, felt so safe and they were so helpful. cleaned the room as soon as we went out for breakfast. close to restaurants and the lagoon. nice swimmingpool and pretty garden.
the breakfast in 2 blocks away and not that many (included) options. but if you know that, it’s fine. just ask what’s included
🇵🇹
Hugo
8.2
April 2023
The hotel is well located on Bacalar, making easy to get anywhere in the the Pueblo. The bedrooms are nice and spacious. The staff, specially Alma and Jose, are super kind, friendly and very helpful. They are the best asset of this property.
The bathrooms are a bit outdated. By changing a few items would be more accordingly to the hotel standard. The breakfast is agreed with a restaurant in the area (which is totally fine), but the quality is just poor. Finally, I found the price a bit to high for what you get.
🇩🇪
Anonymous
8.2
January 2023
We really liked the room, super pretty and really comfortable beds. The pool area was nice to relax and the staff super friendly. The hotel only offers a few rooms and has a very familiar atmosphere which we liked a lot! The location was perfect for us, it’s a 5 min walk from the main square but therefore more quiet. The breakfast is not in the hotel but you get a voucher each morning for a cafe on the main square. It’s simple (eggs, fruit & coffee) but we liked that is was included in the price.
🇨🇭
Jorina
9.1
March 2023
super spacious rooms, super comfortable and clean. beautiful garden with pool. best place to observe all the animals around, perfectly located (close to the two city centers and the lagune)
breakfast is in another restaurant outside the hotel and already predefined. in the end we went there for the fruits and went to other places afterwards
🇮🇪
Arturs
8.2
January 2022
We rally enjoyed the swimming pool area, which was very peaceful and a nice hideout for the windy day. The hotel looks especially nice in the dark when all the lights are lit up in the garden. The location was very handy with all cafes and restaurants being within a short walking distance.
We were quite disappointed to find that the spa was not available due to covid although spas were working in the rest of the Mexico, i think they should notify people after they have made the reservation that the facility is closed as that would have made an impact on our decision about booking this property. Also the bar is not operational which we assumed by looking at the photos that i was.
🇧🇿
Luis
9.1
January 2023
we enjoyed our stay, very clean room, wifi connection was good, eventhough we had to go to a restaurant for breakfast food was good. Thanks to the receptionist of giving us an option to visit a place called Los Rapidos which as an awesome experience.
the TV was not a smart TV, so the kids could not watch their programs, suggest upgrading.
🇲🇽
Mariam
9.1
January 2023
Very central and confortable Hotel for a short stay to visit Bacalar. The central plaza is a few blocks away, easy access to the lake too and very good restaurants nearby. The room is cozy and clean and the staff extremely helpful!
The rooms have only windows on the street, but there are curtains and one doesn't stay much in the room :)
🇮🇱
Shir
8.2
October 2022
Spacious and clean room, great a/c, comfortable beds. The complex looks nice and taken care of.
Could be of better value for money. The breakfast was at a restaurant a few hundreds of meters from the hotel, and the coffee that was served was anything but standard coffee, and full of sugar. We were told at the restaurant that a regular coffee costs extra. We passed..
🇲🇽
Horacio
10
January 2022
We loved the location and the help and friendliness from the staff. The hotel has an excellent location. Everything worthwhile visiting is within walking distance. The hotel is quiet. The value for the money is exceptional. The coffee is great, but coffee pods create excess garbage.
The bathroom needs to be repainted. Some humidity is coming through. A full length mirror in the room will be very helpful. Please explain why paper should not go in the toilet or get TP that dissolves easily inside a septic tank.
🇫🇷
Didier
10
December 2022
The Manager Juan Pablo was very friendly and helpful The rest of the staff was also friendly and helpful at the image of their manager We also like the garden and swimming pool which give a nice quiet atmosphere along with some birds We fully recommend this hotel as we felt at home
Airports
Chetumal International Airport
12.9miCorozal Airport
20.7miOrange Walk Airport
43.2miAirports
Chetumal International Airport
12.9miCorozal Airport
20.7miOrange Walk Airport
43.2miAttractions
Quintana Roo
13miChetumal
13.6miChacchoben
24.5miLocation
Availability
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Air conditioning
Tour desk
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Picnic area
Garden
Free toiletries
Accessibility
Entire unit located on ground floor
Activities
Walking tours
Bathroom
Bathtub or shower
Free toiletries
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Food & Drink
Tea/Coffee maker
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Invoice provided
Tour desk
General
Air conditioning
Family rooms
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Sofa
Media & Technology
Cable channels
Flat-screen TV
TV
Outdoors
Garden
Outdoor furniture
Picnic area
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Socket near the bed
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
First aid kits available
Spa
Beach chairs/Loungers
Outdoor swimming pool
Spa
Spa facilities
Spa lounge/Relaxation area
Pets are not allowed.
WiFi is available in public areas and is free of charge.
The minimum age for check-in is 18
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Mastercard,
Visa,
Cash only
This property accepts cash.
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