9.5

1,054 reviews

The Quetzal

The Quetzal

10 Calle Orquideas, Cancún, 77500, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Outdoor swimming pool

Business center

Free Private Parking

Adults only

Free wifi

Room service

Fitness center

Air conditioning

The Quetzal

Welcome to The Quetzal, your delightful retreat nestled just 1.5mi from the vibrant heart of Cancún! Perfectly situated at 10 Calle Orquideas, this charming bed and breakfast is ideal for travelers seeking a blend of relaxation and adventure in the beautiful coast of Quintana Roo. Enjoy the fresh morning air while indulging in a complimentary breakfast, and invigorate your day with a refreshing dip in the sparkling outdoor swimming pool or lounging in the sun on our serene sun deck.

With a stellar 1054 reviews, guests rave about the ambiance of The Quetzal. Offering adults-only comfort, our cozy accommodations feature free Wi-Fi, air conditioning, and stunning garden views – perfect for those lazy afternoons spent sipping a local brew on your private balcony. Plus, we cater to your needs with a 24-hour front desk, room service, and even a fitness center to keep your energy up for all your Cancún adventures.

At The Quetzal, we take care of the details so you can focus on soaking up the scenic beauty of Mexico. With rates starting at just $101, you’ll have plenty left over to explore the nearby beaches or take advantage of our tour desk to discover the best local attractions. Don't forget to take a stroll in our lush garden or lounge in beach chairs provided for your enjoyment. Come experience the magic of Cancún with us!

As you unwind at The Quetzal, immerse yourself in the tropical paradise that surrounds you. Stroll through our idyllic gardens, bursting with vibrant flowers and lush greenery, where you might catch a glimpse of colorful butterflies fluttering about. Whether you prefer quiet moments with a good book or engaging conversations with fellow travelers, our tranquil outdoor spaces provide the perfect backdrop. And don’t forget your swimsuit — our inviting outdoor pool beckons for leisurely swims and sun-soaked afternoons filled with laughter and relaxation.

Once night falls, the charm of The Quetzal transforms, and the basking in the warm night air becomes magical beneath the twinkling stars. Venture out to explore local nightlife, or enjoy a nightcap at our serene atmosphere. Our team is always on hand to recommend the best spots to sip tropical cocktails or dance the night away. After a thrilling day of adventure, return for a good night’s rest in one of our elegantly designed suites or tastefully decorated double rooms, each outfitted with comfy king-size beds and thoughtful touches to ensure your utmost comfort.

At The Quetzal, we don’t just provide a place to stay; we craft experiences that will have you embracing the spirit of Cancún from dawn to dusk! Spend your mornings indulging in delicious breakfast offerings while planning your day filled with exploration. Our helpful tour desk is ready to guide you to local treasures like pristine beaches, vibrant markets, and cultural hotspots. With payment options that include major credit cards and cash, ensuring your experience goes off without a hitch is a breeze. Come and discover the allure of Cancún with us—where every moment is an adventure waiting to unfold!

Closest airports

Cancún International Airport

9.1mi

Cozumel International Airport

45mi

Most popular amenities

Outdoor swimming pool

Business center

Free Private Parking

Adults only

Free wifi

Room service

Fitness center

Air conditioning

Sun deck

Tour desk

Private entrance

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Patio

Garden view

Garden

View

Balcony

Free toiletries

Rooms

Suite with Terrace in The Quetzal

Show 16 photos

Suite with Terrace

1 King Size Bed

325 sqft

Garden view

Private Bathroom

Terrace

Private entrance

More details

Experience luxury in our spacious Suite with Terrace, boasting a garden view, private entrance, and a relaxing patio. Indulge in the comfortable king-size bed and enjoy the convenience of air conditioning, free toiletries, and a private bathroom. Perfect for couples seeking a peaceful retreat amidst nature.

Budget Double Room in The Quetzal

Show 10 photos

Budget Double Room

1 King Size Bed

325 sqft

Garden view

City view

Private Bathroom

Balcony

More details

Enjoy a budget-friendly stay in our charming double room with a king size bed, boasting stunning garden and city views. Relax on your private balcony or terrace, and take advantage of complimentary amenities such as air conditioning, free toiletries, and a cozy seating area.

Suite with Garden View in The Quetzal

Show 6 photos

Suite with Garden View

1 King Size Bed

270 sqft

Garden view

Private Bathroom

Terrace

Private entrance

More details

Indulge in a luxurious stay in our Suite with Garden View, featuring a spacious 269 sqft room with a comfortable King size bed, an elegant private bathroom, and a lovely terrace with garden access. Enjoy the tranquility of the surroundings and the convenience of amenities such as air conditioning, free toiletries, and a patio for your ultimate comfort.

Superior Double Room in The Quetzal

Show 8 photos

Superior Double Room

1 King Size Bed

270 sqft

Garden view

City view

Private Bathroom

Balcony

More details

Experience the ultimate comfort in our spacious Superior Double Room, boasting a King size bed, garden and city views, private balcony, and a host of luxurious amenities, including air conditioning, free toiletries, and a seating area. Perfect for couples looking to unwind and relax in style.

Economy Double Room in The Quetzal

Show 23 photos

Economy Double Room

1 King Size Bed

355 sqft

Garden view

City view

Private Bathroom

Balcony

More details

Experience the perfect balance of comfort and affordability in our Economy Double Room. With a spacious 355 sqft, a king-size bed, and stunning garden and city views from your private balcony, this room offers all the amenities you need for a relaxing stay. Enjoy a refreshing shower in your private bathroom and take advantage of the air conditioning, free toiletries, and other convenient features provided.

Double Room with Balcony in The Quetzal

Show 14 photos

Double Room with Balcony

1 King Size Bed

160 sqft

Garden view

City view

Private Bathroom

Balcony

More details

Experience the perfect getaway in our charming Double Room with Balcony. Enjoy stunning garden and city views, a private bathroom, and a cozy patio in this stylish and comfortable room, perfect for a romantic retreat or a relaxing break.

Guest reviews

9.5

1,054 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇭🇷

Helena

10

April 2023

The location is great, everything is very clean, our room was big, the terace was beautiful. The breakfast was fabulous. But the best thing about our stay was definitely the host family. They helped us with everything we needed, provided us with lot of information. I would recommend this place to everybody who is looking for home away from home. :)

🇧🇪

Deisy

8.2

July 2023

- The breakfast was delicious - How friendly the staff was always willing to help with a big smile - The very comfortable mattress - The location was nice, in middle of town with connection to the busses going yo the beaches

- The stairs to go to the second floor. My mom had to crawl up and it made hurt her knee each time. - We had a hard time looking for the hotel itself, no sign nor bell. - The room was very small, there was no space nor cupboard for the luggage. - The hotel dog peed on my bag while I was taking my breakfast! He certainly smelled that I am a dog owner and marked his territory. It's not his fault, but the staff should pay more attention to him!

🇨🇴

Amy

10

July 2023

The hotel was a clean relaxing oasis! Breakfast was to die for!!! The neighborhood is safe with families and entertainment in the neighboring park. There are lots of wonderful restaurants to walk to. The owner is the most kind person ever! She always asked about my day and helped me when I wanted to book a tour. The whole place is immaculately clean and quiet. Everyone is so friendly and helpful. I’m so glad I stayed there!!!

It is about a 30 minute drive from the hotel to the area where a lot of scuba, snorkeling, and whale shark tours start.

🇮🇹

Giorgia

10

July 2023

It is an unexpected gem in Cancun. Totally surprised by the attention to the details of the internal colorful decor. The staff is incredibly friendly from the welcoming tour to the ladies bringing Breakfast.. The breakfast was a complete surprise with fresh fruit and freshly made eggs and muffins. The room was just perfect, spacious with an amazing view to the internal garden. The 24h open pool was lovely. The location is perfect, super close to the market Square full of people, street food and games options. The recommended restaurant is 3 minutes walking and it is just a must. We felt welcome on our first day to Mexico.

Despite the instructions we had a few seconds of panic since we did not understand which was the door of the hotel and the number to call was not working. As a suggestion you could send some pictures via booking.com so that the guests understand the door to Knock to and give a WhatsApp number for live chat on urgent needs. Also, we perceived an overuse of the air-conditioning for the guests rooms. The temperature and humidity outside are challenging, however we need to be more sensitive for our environment and use the air-conditioning wisely. My suggestion would be to switch it on only a few hours before the guests arrive so that the room stays fresh and use it at higher temperatures (21 °C is definitely too cold if outside there are perceived 38 °C)

🇳🇱

Kristy

10

April 2023

Amazing service, beautiful hotel, friendly staff!!

🇺🇸

Maria

10

January 2023

Pros: location, close to downtown & zona hotelera. Easy to find, good security. Beautifully decorated, peaceful. We had a room with a small balcony & view to the pool, spacious, comfortable bed, hot water & had many good amenities (soap, shampoo, conditioner, towels, robes, slippers, hair dryer). Monica & Alberto are welcoming. They let us check in early so we could explore on our last day and they were there to help us checkout at 5AM! It is close to a park that has many food options and a couple of local bars. We enjoyed dinner at a place called Habichuela, walking distance from location. We only stayed for one night before our departure flight, but would deff stay again!

🇦🇺

Shelly

10

May 2023

This family run bed and breakfast was amazing, we wish we could have stayed longer. It's downtown near lots of restaurants and shops and a park with food stands which is very convenient. It's just a short bus (or taxi) ride to the beach which the owner helped us organise. The place is charming with lots of plants and ornaments, and some great places to relax. Breakfast was excellent with fresh fruit, guacamole, muffins and eggs. The staff are friendly and helpful, and their dog is fun to play with.

Everything was great for us. The stairs and pool (which has no steps) would be a problem for someone with mobility difficulties.

🇦🇺

Carlene

10

March 2023

The Quetzal, is like a little paradise. It is very colourful with lots of leafy plants in the garden, surrounding the pool. Please note the pool does not have a step ladder and I found it easy to get in but difficult to get out of the water. The room was lovely and clean and adequate. The upstairs rooms ( where we were ) are accessible by a narrow spiral staircase. Our hostess Monica, arranged for her boys to carry our luggage up and at 4.30am when we left, down again. The breakfast was plentiful and delicious. Monica arranged for a takeaway breakfast when we left early, when we checked out. Monica is a fabulous hostess and looked after us very well. We highly recommend staying at The Quetzal.

Nothing.

🇨🇭

Dorothea3

10

January 2023

We stayed at The Quetzal twice. Everything was perfect. The hotel is lovingly decorated and Monica the owner helps with everything (we ran out of pesos for the taxi, had food poisoning and were able to check in early). The breakfast with fresh fruit, eggs, avocado toast and chocolate rolls is very delicous. Rooms are large with comfortable beds and air conditioning. Shower with hot water. The area around is quite. There are restaurants and bars in walking distance. We will gladly come back and can highly recommend to stay at the Quetzal.

Nothing

🇫🇷

Pierre

10

March 2023

The Quetzal is a real gem in Cancun. it is perfectly located in Cancun downtown at walking distance from restaurant, bars and the ADO station. The place is wonderful, with genuine decoration, nice pool, vivid garden and typical architecture. It really makes the difference compared to the rest of the charmless Cancun resort hotels. Monica is an incredible hostess and made our stay perfect: very caring, giving us tips for restaurants, how to get to the hotel, and serving us a delicious homemade breakfast. Honestly we were speechless and that night made our first day in Mexico perfect. (do not listen to other complaining comments, they’re not founded, the place is lovely and quiet)

everything was good.

Points of Interest Around The Quetzal

Attractions

Palapas Park (Parque Las Palapas)

0.3mi

Cenote Nohoch Nah Chich

0.9mi

Cancun Scenic Tower (Torre Escénica)

2.7mi

Jolly Roger Pirate Ship

2.8mi

La Isla Shopping Village

5.4mi

Mandala Cancun Nightclub

5.6mi

Cancun Hotel Zone (Avenida Kukulkan)

5.7mi

Kin Ha Water Park (Balneario Kin Ha)

7.7mi

Isla Mujeres

8mi

Playa Norte (North Beach)

8.5mi

Ventura Park

9.4mi

Xoximilco Cancun

11.5mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

21.9mi

Contoy Island (Isla Contoy)

23.3mi

Selvatica

25.4mi

Pools

Location

  • Outdoor

Age restrictions

  • All ages

Availability

  • All season

Amenities of The Quetzal

Outdoor swimming pool

Business center

Free Private Parking

Adults only

Free wifi

Room service

Fitness center

Air conditioning

Sun deck

Tour desk

Private entrance

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Patio

Garden view

Garden

View

Balcony

Free toiletries

Stay rules - The Quetzal

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Quetzal

When are the check-in and check-out times for The Quetzal?

While the stay at The Quetzal offers a flexible check-in window between 03:00 PM and 11:00 PM, the check-out is fixed at 11:00 AM.

Can guests park for free at The Quetzal?

Yes, parking is available at The Quetzal hotel. The hotel offers free private on-site parking and does not require parking reservations.

What's the nightly rate at The Quetzal?

Accommodation at The Quetzal starts as low as $101. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.

What are the room types available at The Quetzal?

The Quetzal hotel offers a variety of room types including Suites with Terrace and Garden View, Budget Double Rooms, Superior Double Rooms, Economy Double Rooms, and Double Rooms with Balcony. All rooms accommodate 2 adults and have 1 King size bed. Smoking is not allowed in any of the rooms. Room sizes range from 161 sqft to 355 sqft.

Where can guests find entertainment in The Quetzal?

Guests at The Quetzal can spend their time enjoying the outdoor swimming pool. The pool is available all year round, providing an opportunity for leisure regardless of the season. There are no age restrictions, making it suitable for guests of all ages to relax and unwind by the poolside.

In addition to the pool, guests can also make use of other leisure amenities provided by the hotel. The fitness center is available for those who want to stay active during their stay. Board games and puzzles are available for guests to enjoy some indoor entertainment.

The hotel also offers a sun deck where guests can bask in the sun and soak up the laid-back atmosphere. Beach chairs and loungers are provided, offering guests a comfortable place to relax and enjoy the hotel's beachfront location. The business center is also available for guests who need to attend to work-related matters.

Does The Quetzal feature a pool area?

The Quetzal hotel has one pool available, which is open all year round. The pool is located outdoors and there are no age restrictions, meaning it is suitable for guests of all ages.

Are both cash and credit cards valid payment options at The Quetzal?

Yes, both cash and credit cards are valid payment options at The Quetzal.