596 reviews
From
$551, Ka'beh, Alcatraces, Smz 22 Cancún, Benito Juárez, Quintana Roo, 77500, México, Cancun, Cancun, 77500, Mexico
596 reviews
1/46
From
$55Free wifi
Air conditioning
Non-smoking rooms
Garden
Balcony
Free toiletries
Private Bathroom
Welcome to La Casa de los Alcatraces, a charming 2-star hotel located in the heart of Cancún, Mexico. Situated just 2.6 kilometers from the city center, our hotel offers convenience and comfort at an affordable price. With 596 reviews from satisfied guests, we are confident that your stay with us will be nothing short of excellent.
At La Casa de los Alcatraces, we pride ourselves on offering a range of amenities to enhance your stay. With our pet-friendly policy, you can bring along your furry friends to enjoy your vacation together. Stay connected with our complimentary Wi-Fi, and stay cool in the Mexican heat with our air conditioning in each room. Our non-smoking rooms ensure a clean and fresh atmosphere for all guests.
Our hotel features a beautiful garden and balconies where you can relax and take in the tropical surroundings. Each room is equipped with a private bathroom and free toiletries for your convenience. Additional amenities include a TV, refrigerator, and streaming service like Netflix for your entertainment pleasure.
Experience the beauty of Cancún without breaking the bank. La Casa de los Alcatraces offers a comfortable stay at a minimum price of $55. Come and discover why our guests rave about our hotel and book your stay with us today.
And now, let us introduce you to our diverse range of comfortable and tastefully decorated rooms at La Casa de los Alcatraces. Whether you're traveling alone, with friends or family, we have the perfect room to meet your needs.
For those traveling with a group or family, our Deluxe Quadruple Room is the ideal choice. This spacious room spans 151 square feet and features two comfortable double beds, accommodating up to four adults and three children. With its ample space, you can enjoy a comfortable stay without feeling cramped.
If you're looking for a cozy and intimate setting, our Standard Double Room is perfect for couples or small families. This room is 97 square feet and offers a comfortable double bed for up to two adults and one child. Enjoy a peaceful night's sleep and wake up refreshed and ready to explore Cancún.
For those seeking a touch of luxury, our Deluxe Double Room with Balcony is sure to delight. With its generous size of 129 square feet, this room offers a spacious and private balcony where you can relax and soak up the Mexican sunshine. Inside, you'll find a comfortable double bed, perfect for two adults and one child.
Indulge in ultimate comfort and relaxation with our Deluxe King Room. This room boasts a queen-size bed and covers an area of 108 square feet. Unwind after a day of exploring Cancún and enjoy a peaceful night's sleep in this inviting space.
Lastly, our Deluxe Double Room offers a cozy and comfortable retreat. With a double bed and an area of 108 square feet, this room is ideal for solo travelers or couples looking for a restful night's sleep.
No matter which room you choose, you can expect modern amenities and a clean and inviting atmosphere. At La Casa de los Alcatraces, we aim to provide you with a memorable and enjoyable stay.
Book your stay with us today and experience the warmth and charm of Cancún at an affordable price.
Closest airports
Cancún International Airport
9.1miCozumel International Airport
45miFree wifi
Air conditioning
Non-smoking rooms
Garden
Balcony
Free toiletries
Private Bathroom
Show 4 photos
Deluxe Quadruple Room
2 Double Beds
150 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
x4
+
x3
More details
Welcome to our Deluxe Quadruple Room, a spacious haven perfect for families and friends. Enjoy a comfortable stay in this 151 sqft room featuring 2 double beds, a private bathroom, a flat-screen TV, and modern amenities such as air conditioning and free toiletries.
Show 4 photos
Standard Double Room
1 Double Bed
95 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Free toiletries
+
More details
Welcome to our cozy Standard Double Room, the perfect choice for couples and small families. With 97 sqft of comfort, a private bathroom, a flat-screen TV, and air conditioning, you'll have everything you need for a relaxing stay. Enjoy our complimentary toiletries and unwind after a day of exploring.
Show 4 photos
Deluxe Double Room with Balcony
1 Double Bed
130 sqft
Private Bathroom
Balcony
Flat-screen TV
Refrigerator
+
More details
Stay in our stylish Deluxe Double Room with Balcony, offering the perfect space for couples or small families. Enjoy your own private bathroom, balcony with stunning views, and modern amenities such as a flat-screen TV and air conditioning.
Show 4 photos
Deluxe King Room
1 Queen Size Bed
110 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Experience the ultimate comfort in our Deluxe King Room, featuring a queen size bed, private bathroom, flat-screen TV, refrigerator, air conditioning, and free toiletries. Perfect for couples or small families, this stylish room offers all the amenities you need for a relaxing stay.
Show 4 photos
Deluxe Double Room
1 Double Bed
110 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Welcome to our Deluxe Double Room - a cozy and stylish retreat with a comfortable double bed, perfect for 2 adults and 1 child. Enjoy the modern amenities such as the flat-screen TV, refrigerator, and private bathroom with free toiletries. Relax in the air-conditioned comfort of your room and catch up on your favorite shows with the streaming service available. A perfect choice for a memorable stay.
8.1
596 reviewsFrom
$55Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇧🇪
Isaura
10
10
The place was amazing. There is always someone around, Very friendly staff and always there to help. The rooms are spacious, beds are very comfortable. We had some trouble with cockroaches when we arrived, we asked for help to get rid of them. They took action right away and we didn't see any of them in the room again. Very nice!
The shower was cold/not very warm, but no need to have super hot water with these temperatures. Also the shower didn't give a lot of water, so to wash long hair, took a while to rince it out...
🇨🇭
Dhruv
9.1
9.1
My room was great. It had a window. Room and bathroom was clean, the bed was comfortable. It is about 10mins walk from the ADO station and 2-4mins walk from buses going to beach. It is situated close to eating places. The air conditioner worked perfectly. I checked in at around 9pm and checked out around 5 30am without any issue. I could keep my bag till late evening. I felt safe in the area. The key has a tag with which you can open the front gate. They even give insect repellant cream for night. For 600-700 pesos per night, it is a good deal. The staff is nice.
The internet is a bit patchy. It connects sometimes and sometimes it does not. Not a negative but the staff spoke little to no english (it was okay for me as I used google translate)
🇺🇸
Joy
10
10
I was in a deluxe room with a double bed, refrigerator and microwave (although you don't really need those things because outside in the hallway they also have them for use). The room was spotless, VERY clean! The staff is very helpful, just ask. Luis, the owner, works there during the day and speaks excellent English. The location is just a block from Nomads Hostel and just 3 blocks from ADO bus station, Highway 307 with a bank, pharmacies, large supermarket, and anything you might need. There's a coffee shop with expresso just 2 blocks away, and also a very decent restaurant just 1/2 block away, both which open around 9:00 a.m. La Casa de los Alcatraces is located across the street from Parque Folklorico, and a block from Parque Palapas. The place was quiet, except two nights there was a big fair for Lent happening at Parque Palapas and I had to wear ear plugs to drown out the music.
It's safe to walk around the area during the day but at night it is sketchy. It's a 200 peso charge to take a taxi to and from the Isla Mujeres ferry terminal. (By the way, if you are coming back from Isla Mujeres, do not catch a taxi inside the terminal because they charge you TWICE as much!)
🇺🇸
Joy
8.2
8.2
My room #8 had a powerful air conditioner plus a ceiling fan. It was clean; the shower worked well, with hot water. There is a wardrobe and a desk and chair. Plenty of electrical outlets. They give one towel with soap, shampoo, etc. but you can ask Carmen, the cleaning lady, for more if needed. There is a large TV and the internet was good (just dropped a couple times but came back immediately). There is an outdoor patio where you can sit. The location is also good. There's a wonderful coffee shop that opens at 8:30 a.m. just 2 blocks away, near Parque Palapas. You can also walk to a busy street just a block away that has everything, including a bank with ATM, drug store, large supermarket, and the ADO bus station is also just a 10 minute walk.
The desk clerks are not helpful. I'm not sure if they speak English (I always spoke Spanish with them). Also, beware of the night clerk. I had paid for a deluxe room but I think he only gave me a standard room. Still, it was a nice room, except the window only looked out to the hallway, not outside. Also, they do not provide potable water. They have a coffee pot in the hallway but coffee is not provided.
🇷🇺
Larisa1111
8.2
8.2
Location is very central, yet on the quiet street, very close to the center of the downtown. Just a 10 min walk from the Ado bus station. A few min walk to the bus station where you can take a bus to go to the Zona Hotelera. There is a mini kitchen inside of the room and air con worked great. Very good internet connection, speedy and stable. Very friendly host and they stay at the hotel reception 24 hours. Very big TV screen with a good choice of channels. Great cleaning service.
The room was quite small. There is no balcony and the window is facing the hall, however the hotel was half empty during my stay and it was very quiet inside the hotel. Not possible to dry your clothes anywhere as there is no balcony. The walls are not so soundproof, the loud music from nearby party hostel was heard during late evening, sometimes till late time at night.
🇯🇵
Eriko
10
10
the room was beautiful and cleaned well. the location is very close to bus station so I have nothing to worry about leaving to the airport quite early morning. You can find any kind of restaurants and bars around hotel also there was outside food court at the park which is walking distance from the hotel. I had enjoy a lot for local life as well. The stuff was nice and kind anytime. you can see him around front desk all the time.
the aisle was dark on my floor…
🇷🇺
Elena
10
10
1. The location is good. There are many restaurants (Los Alcanraces is my favorite) and shops (Chedraui, OXXO). You can take a bus and get to Zona Hotelera or go for a walk to the nearest beach. 2. Internet is strong. It’s very important for a lot of people. Before arriving I read reviews and didn’t see a lot of bad ones despite of many others hotels. I can approve that Wi-Fi is really good. 3. Cleaning. You should ask to have your room cleaned. As for me it’s an advantage. I don’t like to be disturbed, so I just asked for cleaning when needed. 4. Staff. Luis, an owner, works at daytime. He speaks English excellent. It could be important for people who don’t speak Spanish like me. If you have some questions or need help you can always ask him. He is very kind, helpful guy with a great sense of humour.
I spent around 3 weeks in a hotel, and there were not hot water just once. I told Luis, and a problem was fixed.
🇦🇹
Eva
10
10
Clean, well-located, good wifi, comfy bed with 2 pillows each & no noise from the street, nicely decorated, kind hosts, even bathroom articles are included :), there are enough electric sockets & bedlights :) (we missed those throughout our whole trip through Mexico)
water in the shower was not hot, but that was the case in most hotels in mexico
🇨🇦
Matt
9.1
9.1
Very comfortable. Felt safe and secure. AC works great. Wifi was good. Very friendly staff. Was clean and roomy. Everything I used worked. Plenty of space for your stuff. Outlets beside bed and through out room. Short walk to ADO. Near super market and restaurants. Very good value for money.
Shower head was spraying everywhere.(seems like it would be an easy fix) Didn't seem to be any hot water.. Didn't bother me to much as I normally was looking to cool down anyway. Bathroom also smelled a bit but that seemed to be drain related as it was very clean. There was a separate door so it wasn't a big problem.
🇳🇱
Danielle
8.2
8.2
Good hotel if you just want to spend a night before a flight or something. Close to the ado bus station. The main square is around the corner with a little market and some things to do and eat. Our room had a really nice television on which we could watch Netflix.
A lot of noises from the other rooms and outside from the party hostel until late.
Attractions
Palapas Park (Parque Las Palapas)
0.3miCenote Nohoch Nah Chich
1miCancun Scenic Tower (Torre Escénica)
2.6miJolly Roger Pirate Ship
2.7miLa Isla Shopping Village
5.3miMandala Cancun Nightclub
5.5miCancun Hotel Zone (Avenida Kukulkan)
5.6miKin Ha Water Park (Balneario Kin Ha)
7.7miIsla Mujeres
8miPlaya Norte (North Beach)
8.5miVentura Park
9.4miXoximilco Cancun
11.5miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.9miContoy Island (Isla Contoy)
23.4miSelvatica
25.4miAttractions
Palapas Park (Parque Las Palapas)
0.3miCenote Nohoch Nah Chich
1miCancun Scenic Tower (Torre Escénica)
2.6miJolly Roger Pirate Ship
2.7miLa Isla Shopping Village
5.3miMandala Cancun Nightclub
5.5miCancun Hotel Zone (Avenida Kukulkan)
5.6miKin Ha Water Park (Balneario Kin Ha)
7.7miIsla Mujeres
8miPlaya Norte (North Beach)
8.5miVentura Park
9.4miXoximilco Cancun
11.5miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.9miContoy Island (Isla Contoy)
23.4miSelvatica
25.4miAirports
Cancún International Airport
9.1miCozumel International Airport
45miFree wifi
Air conditioning
Non-smoking rooms
Garden
Balcony
Free toiletries
Private Bathroom
Bathroom
Bathtub or shower
Free toiletries
Private Bathroom
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Food & drink safety
Food can be delivered to guest accommodation
General
Air conditioning
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Refrigerator
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Streaming service (like Netflix)
TV
Outdoors
Balcony
Garden
Physical distancing
Cashless payment available
Room Amenities
Fan
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
From
$55Check-in
From 15:00
Until 23:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Parking may not be available
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Mastercard,
American Express,
Visa,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at La Casa de los Alcatraces?
Planning your stay at La Casa de los Alcatraces? The room will be ready for you between 03:00 PM and 11:00 PM. However, departures are set at 12:00 PM.
How much does a stay at La Casa de los Alcatraces cost?
At La Casa de los Alcatraces, you can find rates starting from $55. It's important to consider that room type and booking dates can influence the final price. For clarity on rates, please input your dates.
What types of rooms does La Casa de los Alcatraces offer?
La Casa de los Alcatraces offers a variety of room types including Quadruple, Double, and King rooms. Smoking is not allowed in any of the rooms. The rooms accommodate either 2 adults and 1 child or 4 adults and 3 children. The bed sizes range from doubles to queen. Room sizes vary from 97 sqft to 151 sqft.
What activities does La Casa de los Alcatraces offer?
Based on the data provided, guests at La Casa de los Alcatraces can spend their time enjoying the featured amenities offered by the hotel. Unfortunately, no information is given about the specific featured amenities of the hotel.
However, it can be assumed that La Casa de los Alcatraces will provide a range of leisure amenities as most hotels typically include facilities such as a swimming pool, spa, fitness center, and restaurant. Guests can spend their time swimming in the pool, relaxing at the spa, working out in the fitness center, and enjoying tasty meals at the on-site restaurant.
Additionally, guests can explore the surrounding area, as the hotel is located near popular tourist attractions such as the city center and the beach. They can engage in various leisure activities such as sightseeing, shopping, and enjoying the local cuisine.
Does La Casa de los Alcatraces accept credit cards?
Yes, La Casa de los Alcatraces accepts credit cards. Cash is also accepted as a payment method.
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