464 reviews
From
$73Avenida Yaxchilan, 154, Cancun, 77500, QR, Mexico
464 reviews
1/34
From
$73Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Room service
Welcome to the Grand City Hotel Cancun! Located just 1.7mi from the vibrant city center of Cancún, our 4-star hotel offers an ideal retreat for travelers looking to experience the best of Mexico's Quintana Roo state.
With 464 reviews, our hotel has established itself as a favorite among guests. At Grand City Hotel Cancun, we strive to provide top-notch service and comfortable accommodations. You can expect a range of amenities to enhance your stay, including a pet-friendly environment, free Wi-Fi, an outdoor swimming pool, room service, and a 24-hour front desk. Our on-site restaurant offers delicious meals, and you can relax in our garden or on the beach chairs provided.
To start your day of adventure, head out and explore the stunning beaches and vibrant local culture that Cancun has to offer. Whether you're looking to relax by the turquoise waters or enjoy exciting water sports, our hotel is the perfect starting point. After a day of exploring, return to the Grand City Hotel Cancun for a peaceful night's sleep in our non-smoking rooms equipped with air conditioning and free toiletries. Make yourself at home with amenities such as a TV, coffee machine, and safe.
Experience the best of Cancun's hospitality at the Grand City Hotel Cancun. Book your stay now and get ready for an unforgettable vacation in Mexico's most popular tourist destination.
When it comes to relaxation and fun in the sun, our hotel has got you covered with not just one, but two refreshing outdoor pools! Whether you're looking to take a dip or simply soak up the sun, you'll find our pools to be the perfect spot. Our first pool is open to all guests year-round and features a shallow end, perfect for those who prefer a more gentle swim. If you're seeking a quieter atmosphere, head over to our second pool, which is exclusively for adults. Relax in peace and tranquility as you sip on your favorite beverage and enjoy the serene surroundings. So, slip into your swimsuit, grab your towel, and get ready for a day of poolside relaxation at Grand City Hotel Cancun!
No need to wander far for a delicious meal, as our on-site restaurant, Restaurant #1, is ready to tantalize your taste buds. Indulge in a variety of mouthwatering dishes prepared by our talented chefs, who meticulously craft each meal to perfection. Whether you're craving traditional Mexican cuisine or international favorites, you're sure to find something that satisfies your palate. Sit back, enjoy the cozy ambiance, and let us take care of your dining needs.
At Grand City Hotel Cancun, we understand the importance of convenience when it comes to payment. That's why we accept cash as well as major credit cards, including American Express, Mastercard, and Visa. No need to worry about finding an ATM or carrying large amounts of cash - simply choose the payment method that suits you best and enjoy a hassle-free experience throughout your stay.
Ready to retire for the night? Our spacious suites are designed with your comfort in mind. Our Family Suite is perfect for those traveling with children, offering ample space and cozy accommodations for two adults and two children. With two double beds and a sofa bed, there's plenty of room for everyone to relax and unwind. If you're traveling with a group of friends or prefer extra space, our Suite is an excellent choice. With two double beds and a futon mat, it comfortably accommodates up to four adults. Both suite options are non-smoking and equipped with air conditioning, ensuring a pleasant and restful slumber. So, whether you're on a family vacation or a getaway with friends, you'll find the perfect room to suit your needs at Grand City Hotel Cancun.
Closest airports
Cancún International Airport
8.7miCozumel International Airport
44.7miOutdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Room service
Restaurant
Garden
Free toiletries
Private Bathroom
Parking On Site
Show 6 photos
Suite, 2 Double
1 Futon Mat Bed
2 Double Beds
475 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
x8
+
x5
More details
Suite Two Double Beds
Show 4 photos
Family Suite
2 Double Beds
1 Sofa Bed
475 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
+
More details
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features air conditioning, a coffee machine, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 3 beds.
Suite
1 Double Bed
x8
+
x5
More details
Suite With Double Bed
8.4
464 reviewsFrom
$73Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Debbie
8.2
8.2
2 beds and pull out sofa for our family kept my pre teen and teenager happy.The customer service was excellent and the parking super close to the front door. The small pool area has nice lounge chairs. A great hotel to walk to Palapa Park and attend carnaval. Super soft and thick towels and air conditioning that kept us comfortable.
Tge neighborhood is s bit weird, but it wouldn't keep me from staying tbere agsin. There is alsp a bar a few doors down that us loud at night but not too late also nothing to prevent me from staying here in the future.
🇩🇪
Rashmi
9.1
9.1
Staff is awesome!Very nice and helpful,especially the young man at the front desk during nights was very lovely and helpful. The hotel provided a big baby bed which was very helpful and our room was very clean. The cleaning crew is doing an amazing job and we felt very good there. The Hotel itself is also kept very clean. I would definitly stay here again as it was pefect for 3 nights. One of the best value for money deals we ever had. Big department stores are also close by as well as nice cafes and restaurants.
Unfortunately the hitel is close to a open air bar,which plays loud live rock music in the evening until midnight. Depending on the quality of the band it can be disturbing if you want to sleep before midnight. But this is something the hotel cannot influence.
🇦🇺
Nikos
8.2
8.2
- very clean and neat - helpful staff - a quiet pool - water, coffee, plates readily available inside the room - easy to get around by Bus R2 to beach and the hotel zone - supermarket close by
- our room was at the street side (#103), the bar music was extremely noisy at night - the aircon was extremely cold (no matter what temperature you set), so had to be switched off, yet the window in our room can now be opened for air - the upper part of shower head is broken, water splashes above and beyond the sliding glass door making the entire bathroom floor wet - a hazard needs to be fixed
🇺🇸
Varun
8.2
8.2
staff is excellent and accommodating.
very loud music from the bar next door. some sheets were stained.
🇨🇦
Patricia
9.1
9.1
Location is good, not right in the center but close to the main road. Room was very spacious and clean, it had a fridge and a microwave even.. It wasa like a a little apartment. The staff were really friendly and helpful.
It was a Saturday night, so some noise from the parties going on. No fault of the hotel though. The pool didn't look as clean as the pictures so I didn't go in.
🇨🇭
Angelica
9.1
9.1
Roberto, the Receptionist offered the best service, he gave me suggestions, tips, I bought a tour from him, he was very friendly and care a lot about me and my stay in the hotel and in Cancún. Also Lucy, the person who made my breakfast was very sweet and helped me a lot. The other staff were also very cordial. I felt welcome and comfortable
The noise of the water heater on the first room was very annoying, but after I changed rooms, All was great.
🇬🇧
Karl
8.2
8.2
Room was spacious and very clean. Reception staff helpful and friendly. Good to have a fridge, microwave and coffee maker. Whilst not an opulent area, the location was fine for us although may not be to others liking. Close to Tulum Ave. A fair distance from the beaches. Enough affordable eating drinking and shopping places locally.
Bed linen was old (although clean). Minor point - Sofa had a tear in it which let the decor down a bit.
🇬🇧
Sarah
10
10
Good location in Cancun Centro, close to all the supermarkets, public transport to take you to the Hotel Zone and beach is at 4 min walk. The room was clean and well furnished. The staff people are nice and helpful, not too much noise from outside even if there is rock pub and can hear the music it doesn't go on till late during the week and if you want a very peaceful place don't stay in Cancun then. The pool is small but not cold. The price is great and not too expensive so good value.
The microwave need to be change, could smell burn when warming any dishes. The toilets as well need fixing and the sink too since some water was coming from under the piping.
🇳🇱
Chris
9.1
9.1
great location in downtown Cancun. many buildings, squares and malls can be reached on foot and the local bus #2 to the hotel zone and beaches is also within walking distance. Courtyard is nice for a relaxed sitdown and a dip in the small pool.
beds are on the firm side A/C was working but needs a coolant refill. Since it was working enough for us, we did not say anything about it. I am sure they would have fixed it if we mentioned it.
🇨🇦
Mykyta
10
10
Clean, friendly stuff, comfortable rooms, good location, nice rock pub with live music nearby, good internet, secure. Reception works 24/7.
There's no view from window (but you don't really need it). In can be a little noisy from bar nearby for those, who are looking for quietness.
Attractions
Cenote Nohoch Nah Chich
0.6miPalapas Park (Parque Las Palapas)
0.7miCancun Scenic Tower (Torre Escénica)
2.6miJolly Roger Pirate Ship
2.8miLa Isla Shopping Village
5.2miCancun Hotel Zone (Avenida Kukulkan)
5.5miMandala Cancun Nightclub
5.5miKin Ha Water Park (Balneario Kin Ha)
7.9miIsla Mujeres
8.2miPlaya Norte (North Beach)
8.8miVentura Park
9.1miXoximilco Cancun
11.2miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.6miContoy Island (Isla Contoy)
23.7miSelvatica
25.1miAttractions
Cenote Nohoch Nah Chich
0.6miPalapas Park (Parque Las Palapas)
0.7miCancun Scenic Tower (Torre Escénica)
2.6miJolly Roger Pirate Ship
2.8miLa Isla Shopping Village
5.2miCancun Hotel Zone (Avenida Kukulkan)
5.5miMandala Cancun Nightclub
5.5miKin Ha Water Park (Balneario Kin Ha)
7.9miIsla Mujeres
8.2miPlaya Norte (North Beach)
8.8miVentura Park
9.1miXoximilco Cancun
11.2miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.6miContoy Island (Isla Contoy)
23.7miSelvatica
25.1miAirports
Cancún International Airport
8.7miCozumel International Airport
44.7miLocation
OutdoorFeatures
Shallow endAge restrictions
Adults onlyAvailability
All seasonOutdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Room service
Restaurant
Garden
Free toiletries
Private Bathroom
Parking On Site
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Bedroom
Wardrobe or closet
Cleaning Services
Daily housekeeping
Suit press
Food & Drink
Restaurant
Front Desk Services
24-hour front desk
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Designated smoking area
Family rooms
Ironing facilities
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Microwave
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Garden
Outdoor furniture
Parking
Free Private Parking
Parking On Site
Room Amenities
Clothes rack
Drying rack for clothing
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Smoke alarms
Spa
Beach chairs/Loungers
Outdoor swimming pool
Public Bath
Transportation
Car rental
From
$73Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
What are the check-in and check-out times at Grand City Hotel Cancun?
For Grand City Hotel Cancun, you can check in after 03:00 PM and the check-out deadline is 12:00 PM.
Is there parking available at Grand City Hotel Cancun?
Yes, there is parking available at the Grand City Hotel Cancun. The hotel provides free private on-site parking and no reservation is required.
What's the nightly rate at Grand City Hotel Cancun?
Starting prices for Grand City Hotel Cancun are around $73. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.
What are the room types available at Grand City Hotel Cancun?
The Grand City Hotel Cancun offers two types of suites. The Family Suite has a size of 474 sqft and can accommodate 2 adults and 2 children, with 2 double beds and 1 sofa bed. The regular Suite also has a size of 474 sqft but can accommodate 4 adults, with 2 double beds and 1 futon mat. Smoking is not allowed in both types of rooms.
How can guests spend their time at Grand City Hotel Cancun?
Guests at the Grand City Hotel Cancun can spend their time enjoying a variety of leisure amenities. They can start their day by taking a refreshing dip in the outdoor swimming pool, which provides a perfect place to relax and unwind. Beach chairs and loungers are also available for guests to lounge by the pool and soak up the sun.
For dining options, the hotel offers a restaurant on-site, which provides a convenient and delicious option for guests to enjoy a meal without having to leave the hotel premises.
In addition to the swimming pool and restaurant, no other amenities are noted in the data. Therefore, the guests can focus their time on enjoying the pool and taking advantage of the dining option provided by the hotel.
Can guests use a pool at Grand City Hotel Cancun?
The Grand City Hotel Cancun has one pool available. The pool is located outdoors and can be used at any time of the year. However, it is only accessible to adults as there are age restrictions in place. The pool also has a shallow end.
Is there an in-house restaurant at Grand City Hotel Cancun?
The provided data does not specify the names or number of restaurants available on site at Grand City Hotel Cancun. Therefore, it is unclear if the hotel has any on-site restaurants.
What methods of payment does Grand City Hotel Cancun accept?
Grand City Hotel Cancun accepts cash as a method of payment, in addition to American Express, Mastercard, and Visa.
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