1,107 reviews
From
$140Secc. F Mz 43 L20 Carretera Garrafon Fracc Mar Turquesa, Isla Mujeres, 77401, Mexico
1,107 reviews
1/69
From
$140Free parking
Beachfront
Outdoor swimming pool
Free wifi
Beach
Air conditioning
Private entrance
Beach umbrellas
Welcome to Hotel La Joya Isla Mujeres, a luxurious 4-star hotel located just 2.7 kilometers from the city center in Isla Mujeres, Mexico. With its beachfront location, this hotel offers breathtaking ocean views and a relaxing atmosphere for your stay.
The hotel features a range of amenities to enhance your experience, including free parking, pet-friendly accommodations, an outdoor swimming pool, and complimentary Wi-Fi throughout the property. Guests can also enjoy a delicious meal at the on-site restaurant or sip on a refreshing drink at the bar. The hotel offers a shuttle service for guests looking to explore the area further, and there is also a sun deck and garden where you can unwind and soak up the sun.
With over 1,000 positive reviews, Hotel La Joya Isla Mujeres is highly regarded for its comfortable and well-equipped rooms, friendly staff, and stunning location. Each room is air-conditioned and includes a private bathroom, balcony, and terrace for you to enjoy the beautiful surroundings. From snorkeling and canoeing to full-body massages and spa facilities, this hotel has something for everyone.
Don't miss out on the opportunity to stay at Hotel La Joya Isla Mujeres and enjoy a truly memorable vacation. Prices start from just $140, so book your stay today and discover the beauty of Isla Mujeres.
When you're not soaking up the sun on our pristine beach, take a dip in one of our two outdoor pools. Our main pool offers stunning ocean views, allowing you to relax and enjoy the beauty of Isla Mujeres while you swim. Whether you prefer to have a refreshing afternoon swim or a leisurely morning swim, our pools are available to you all year round. So grab a towel, find your perfect spot, and enjoy a day of fun and relaxation by the pool at Hotel La Joya Isla Mujeres.
After a day of exploring, treat your taste buds to a culinary adventure at our on-site restaurant, Las Mañanitas. Immerse yourself in the traditional ambiance as you indulge in a delicious Caribbean or Mexican cuisine. Our talented chefs use fresh, local ingredients to create mouthwatering dishes that will surely satisfy your cravings. Whether you're looking for a romantic dinner for two or a lively meal with friends and family, Las Mañanitas offers a dining experience that will leave you wanting more.
At Hotel La Joya Isla Mujeres, we strive to make your stay as convenient as possible. That's why we accept both cash and major credit cards, including Mastercard and Visa, so you can choose the payment method that works best for you. So don't worry about carrying extra cash or finding an ATM nearby - we've got you covered. Book your stay at Hotel La Joya Isla Mujeres today and experience our first-class amenities, delicious dining options, and convenient payment options firsthand.
Closest airports
Cancún International Airport
15.6miCozumel International Airport
49.8miFree parking
Beachfront
Outdoor swimming pool
Free wifi
Beach
Air conditioning
Private entrance
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Kitchen
Ocean view
Non-smoking rooms
Bar
Kitchenette
Room service
Restaurant
Sun deck
Garden
View
Bathtub
Free toiletries
Terrace
Balcony
Private Bathroom
Parking On Site
Show 4 photos
Junior Suite
1 Sofa Bed
1 King Size Bed
430 sqft
Ocean view
Kitchen
Private Bathroom
Kitchenette
More details
Experience luxury and comfort in our spacious Junior Suite, boasting stunning ocean views and a fully-equipped kitchen. Relax on your private balcony or terrace and enjoy amenities such as a flat-screen TV, air conditioning, and a refrigerator.
Show 5 photos
King Suite with Sea View
1 King Size Bed
270 sqft
Ocean view
Private Bathroom
Balcony
Terrace
More details
Indulge in luxury in our King Suite with a breathtaking sea view, a private bathroom, and a spacious balcony. Relax in comfort with a king-size bed, a flat-screen TV, a minibar, and refreshing air conditioning. Perfect for a romantic getaway or a well-deserved break.
Show 11 photos
King Suite
1 King Size Bed
270 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
More details
Welcome to our luxurious King Suite, a spacious and elegant suite boasting an impressive size of 269 sqft. With its stunning ocean view, private balcony, and comfortable king-size bed, this suite is the perfect retreat for a peaceful and indulgent getaway. Enjoy the added amenities of a private bathroom with a bathtub, a terrace, and a minibar, and relax in style with a flat-screen TV, air conditioning, and free toiletries.
8.7
1,107 reviewsFrom
$140Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Teresa
8.2
8.2
la Joya is a gem. It’s just as described - a boutique hotel overlooking the Mediterranean. Plenty of opportunities to relax and enjoy the view of the Sea. Our room (#4) was comfortable and clean with a lovely view of the Sea from the room and the deck. The bed was comfortable and the air conditioning was a welcome amenity. Breakfast was served every morning on the deck- a wonderful way to start the day. La Joya is located in a very quiet part of the island, with few restaurant options, which wasn’t an issue for us. Taxis are plentiful to get all around the island.
The majority of the staff were very friendly and super helpful, although the man who I think was the manager was curt. I felt like I was bothering him each time I interacted with him. They didn’t have any snorkeling gear. The process for ordering breakfast - submit a paper request every day- is very outdated. It was hard to remember to do it and there seemed to be miscommunication between the reception staff and the kitchen. They are working on updating it.
🇺🇸
Nancy
8.2
8.2
As many have stated, great views, beautiful quiet location. Yes, hotel is older, but very quaint. Staff are fabulous and go out of their way to make your stay special. Continental breakfast included and can be served on your patio. We had no problems with water pressure or hot water access. They are working on improving the hotel plumbing and water as we had ours turned off one day while working on it, but it wasn’t a problem as we were at the beach/pool during this time. Loved watching the iguanas that would wander around the pool and grounds at times. The hotel is built on the side of the cliffs on the south end of the island facing Cancun. So, there are a lot of stairs (uneven) to get anywhere on the property. Was not a problem for us, but something to be aware of. There are a few bars/restaurants to easily walk to.
Coffee was not hot, food was ok, but nothing special and not a large selection. Room is cleaned everyday, but not always very well. When we arrived, we found someone’s bra left behind the refrigerator. Our room had a kitchenette, however there was 1 plate, 1 fork, 1 knife, and a few odd other pieces. Not very well equipped.
🇺🇸
Laurie
10
10
What a wonderful small hotel! We loved being served breakfast on our deck each morning. The views are stunning. All of the staff were friendly, helpful, and pleasant. The location is perfect for swimming and snorkeling down the coast. The food and drinks at the restaurant are excellent and there are several good restaurants nearby. It's easy to take the public bus or taxis to other parts of the island. We enjoyed talking with other guests.
As others have said, there can be noise from the music of boats arriving from Cancun, mostly in the afternoons, and sadly from nearby construction. The beds are a bit hard.
🇺🇸
Lisa
8.2
8.2
We visited when the weather was bad, but even with the rain, the view was gorgeous. The grounds are beautiful. Oswaldo, Hector, and the restaurant staff were very pleasant and helpful. The beds are comfortable. We loved having breakfast on the terrace. We weren't able to swim, but having beach access and free use of the kayaks is a definite plus.The area was peaceful and quiet.
We booked during Christmas week, so I understand the rates being high, but I think they were very high for the quality of the room which was rather dated. We enjoyed having breakfast on the terrace but the coffee was lukewarm (we even took it back and it still wasn't hot), the fresh juice was watered down, and the bread was so-so). The water pressure in the shower was low, and adjusting the temperature was tricky. With all that being said though, I'd still come back. And with a few changes, I'd give this place a 10.
🇺🇸
Stephanie
9.1
9.1
What a great find on Isla Mujeres! We loved the private beach down below to play and explore; as well as the pool and breakfast outside of our room. As you can tell from the photos, there are a lot of steps (so don't stay here if you can't do steps easily). A few notes on getting there. We originally planned to rent a (very expensive) golf cart to get to the location, but when we arrived at the island they were all sold out. If you don't have too much luggage you can skip the (very expensive) taxi and just take the city bus. It goes right in front of the property and you can just jump off. Plus you can take the bus back to the city easily. Just stand on the street and wait.
🇺🇸
Carolyn
9.1
9.1
breakfast delivered to the room lovely snorkeling Charming, cozy, very Mexicano! Room. Bed- very nice and comfortable. Wonderful chaise ledge near bar for fantastic sunset watching. Nice picturesque pool near the bar.
no protein on the breakfast- all carbs. wish there could have been a boiled egg option in place of juice, fruit or bread. I easily would have replaced the fruit with a hard-boiled egg.
🇺🇸
Rafael
8.2
8.2
comfy bed, extremely clean units (I remarked it was the cleanest hotel I’d ever stayed at,) great views from pool area, friendly staff, tasty breakfast. I enjoyed that it was removed from the craziness in playa Norte. the manager was especially accommodating to minor requests.
the taxis to playa Norte for dinner and nightlife did start to add up by the end.
🇬🇧
Lucy
8.2
8.2
Location was excellent, close to punta sur so much more chilled and relaxing. Fantastic views, the pool was superb. Miguel makes excellent cocktails.
The included breakfast was ok, decent enough but pretty simple. Lights outside our room didn’t work so we weren’t able to sit outside our room after dusk. Sometimes it was difficult to get a drink at the bar (soft and alcoholic) before it officially opened (around 2pm some days) due to the owner not arriving with the keys.
🇺🇸
Pollock
9.1
9.1
Breakfast was incredible and eating it outside under a covered balcony with a fabulous view on wood table with wood chairs made it the best experience possible. And the hammocks under the covered balconies with that view were amazing. The improvements were great - more food, deck with lounge chairs & umbrellas & the open air restaurant next to the pool.
They were understaffed during our stay so the poor staff were over worked. In spite of that, they were still friendly & filled our every request with a smile. Amazing! We were happy to see more staff added on our last day. Also, since our stay here 5 years ago, party boats are now parking very close to shore so we had to listen to competing loud music throughout the day. That was sad because we’re not sure we want to return. It used to be quiet & peaceful here.
🇺🇸
Jermiah
10
10
Oswaldo, Miguel, and the rest of the staff were amazing. The views, the private beach, and the close proximity to great snorkeling were all very appealing.
Everything was great.
Attractions
Kin Ha Water Park (Balneario Kin Ha)
0.2miIsla Mujeres
0.6miPlaya Norte (North Beach)
4.1miMandala Cancun Nightclub
5.5miJolly Roger Pirate Ship
6.3miCancun Scenic Tower (Torre Escénica)
6.4miLa Isla Shopping Village
7.4miPalapas Park (Parque Las Palapas)
7.6miCancun Hotel Zone (Avenida Kukulkan)
7.9miCenote Nohoch Nah Chich
8.5miDolphin Beach (Playa Delfines)
11miVentura Park
14.2miXoximilco Cancun
17.3miContoy Island (Isla Contoy)
21.1miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
27miAttractions
Kin Ha Water Park (Balneario Kin Ha)
0.2miIsla Mujeres
0.6miPlaya Norte (North Beach)
4.1miMandala Cancun Nightclub
5.5miJolly Roger Pirate Ship
6.3miCancun Scenic Tower (Torre Escénica)
6.4miLa Isla Shopping Village
7.4miPalapas Park (Parque Las Palapas)
7.6miCancun Hotel Zone (Avenida Kukulkan)
7.9miCenote Nohoch Nah Chich
8.5miDolphin Beach (Playa Delfines)
11miVentura Park
14.2miXoximilco Cancun
17.3miContoy Island (Isla Contoy)
21.1miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
27miAirports
Cancún International Airport
15.6miCozumel International Airport
49.8miLas Mañanitas
Cuisines
Caribbean•MexicanAmbiances
TraditionalLocation
OutdoorFeatures
With viewAvailability
All seasonFree parking
Beachfront
Outdoor swimming pool
Free wifi
Beach
Air conditioning
Private entrance
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Kitchen
Ocean view
Non-smoking rooms
Bar
Kitchenette
Room service
Restaurant
Sun deck
Garden
View
Bathtub
Free toiletries
Terrace
Balcony
Private Bathroom
Parking On Site
Activities
Beach
Canoeing
Snorkeling
Bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Cleaning Services
Daily housekeeping
Laundry
Food & Drink
Bar
Breakfast in the room
Fruit
Minibar
Restaurant
Snack bar
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Family rooms
Heating
Mosquito net
Non-smoking rooms
Private entrance
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Kitchen
Kitchenette
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
TV
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Fan
Safety & security
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Beach chairs/Loungers
Beach umbrellas
Full-body massage
Massage
Outdoor swimming pool
Spa facilities
Transportation
Shuttle service
View
Ocean view
View
From
$140Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in public areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free public parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
13+ years
Extra bed upon request
$35 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Visa,
Mastercard,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at Hotel La Joya Isla Mujeres?
Hotel La Joya Isla Mujeres welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 12:00 PM.
Does Hotel La Joya Isla Mujeres provide free parking options?
Yes, Hotel La Joya Isla Mujeres offers on-site parking that is free of charge. The parking is located on the premises and is a public parking facility where guests can conveniently park their vehicles without the need for a reservation.
What's the nightly rate at Hotel La Joya Isla Mujeres?
Hotel La Joya Isla Mujeres has rates that begin from $140. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
What are the room types available at Hotel La Joya Isla Mujeres?
At Hotel La Joya Isla Mujeres, they offer a King Suite with Sea View. This suite has a room size of 269 sqft and does not allow smoking. It can accommodate 2 adults and features 1 king size bed.
Where can guests find entertainment in Hotel La Joya Isla Mujeres?
Guests at Hotel La Joya Isla Mujeres can spend their time enjoying the leisure amenities offered by the hotel. They can relax on the beachfront and soak up the sun on the beach chairs or loungers provided. The outdoor swimming pool provides a refreshing place to cool off and offers views of the surrounding area. The sun deck is the perfect spot to enjoy a drink from the bar while taking in the beautiful scenery.
For those looking for more active pursuits, snorkeling and canoeing are available for guests to participate in. After a day of activities, guests can indulge in a full-body massage or take advantage of the spa facilities for relaxation and rejuvenation.
To satisfy their hunger, guests can dine at the on-site restaurant, Las Mañanitas, which offers traditional ambiances and serves Caribbean and Mexican cuisines.
Can guests use a pool at Hotel La Joya Isla Mujeres?
Hotel La Joya Isla Mujeres has one pool available. The pool is located outdoors and provides a view. It is available to guests all season.
Does Hotel La Joya Isla Mujeres feature its own restaurants?
Hotel La Joya Isla Mujeres has a restaurant on-site called Las Mañanitas. This restaurant offers traditional ambiance and serves Caribbean and Mexican cuisines.
Which payment methods are supported by Hotel La Joya Isla Mujeres?
Hotel La Joya Isla Mujeres accepts cash as well as payment through Mastercard and Visa.
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