250 reviews
From
$79Carretera a Garrafon km 5.5 sur Fraccionamiento Mar Turquesa Mza 56, Isla Mujeres, 77400, Mexico
250 reviews
1/42
From
$79Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Ocean view
Non-smoking rooms
Terrace
Garden
Welcome to Hotel Ma Elena, a charming and pet-friendly hotel located in Isla Mujeres, Mexico. Just 1.5mi from the city center, this hotel offers a convenient and tranquil escape for travelers seeking relaxation and adventure.
With 250 glowing reviews, Hotel Ma Elena is highly rated by guests who have experienced its exceptional service and amenities. The hotel features an inviting outdoor swimming pool with stunning ocean views, perfect for taking a refreshing dip or lounging in the sun. The air-conditioned rooms are non-smoking and boast a range of modern amenities including free wifi, a flat-screen TV, and a private balcony or terrace to enjoy the beautiful surroundings.
In addition to its excellent amenities, Hotel Ma Elena offers free private parking and daily housekeeping. The friendly concierge and tour desk staff are always ready to assist guests with any requests or recommendations. For added convenience and peace of mind, the hotel has implemented various safety measures such as contactless check-in/out and physical barriers between staff and guests.
Starting at just $79, Hotel Ma Elena offers an affordable and comfortable stay for travelers visiting Isla Mujeres. Book your stay now to discover the beauty of this enchanting destination.
After a day of exploring the beautiful beaches and vibrant culture of Isla Mujeres, guests can unwind by taking a dip in one of Hotel Ma Elena's inviting outdoor swimming pools. With stunning ocean views, these pools offer the perfect setting for enjoying a refreshing swim or simply soaking up the sun. One of the pools features a shallow end, making it a safe and enjoyable option for families with young children. No matter which pool guests choose, they can expect a relaxing and serene environment to escape the hustle and bustle of everyday life.
At Hotel Ma Elena, simplicity is key when it comes to payment options. The hotel accepts cash only, ensuring a hassle-free check-out experience for all guests. So leave your credit cards at home and enjoy the convenience of paying with cash throughout your stay.
When it comes to accommodations, Hotel Ma Elena offers two comfortable and stylish room types to suit the needs of different travelers. The Double Room with Two Double Beds is perfect for families or larger groups, accommodating up to four adults and three children. With its spacious layout and two double beds, guests can enjoy a comfortable and relaxing stay. For couples or smaller families, the Queen Room with Balcony is an excellent choice. Featuring a king-size bed and a private balcony, this room offers a cozy and intimate space to unwind after a day of adventure.
With its exceptional amenities, affordable prices, and convenient location, Hotel Ma Elena is the perfect choice for travelers seeking a memorable stay in Isla Mujeres. Book your stay now and experience the beauty and charm of this enchanting destination.
Closest airports
Cancún International Airport
15.7miCozumel International Airport
50miOutdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Ocean view
Non-smoking rooms
Terrace
Garden
View
Free toiletries
Balcony
Private Bathroom
Parking On Site
Show 4 photos
Double Room with Two Double Beds
2 Double Beds
215 sqft
Ocean view
Private Bathroom
Balcony
Flat-screen TV
x4
+
x3
More details
"Experience the ultimate comfort and breathtaking ocean views in our Twin Double Room, featuring two spacious double beds, a private bathroom, and a balcony. Relax and unwind while enjoying the flat-screen TV, air conditioning, and refreshing shower in this 215 sqft oasis."
Show 2 photos
Queen Room with Balcony
1 King Size Bed
215 sqft
Ocean view
Private Bathroom
Balcony
Flat-screen TV
+
More details
Enjoy breathtaking ocean views and a relaxing stay in our Queen Room with Balcony. This stylish double room features a spacious private bathroom, a flat-screen TV, and a comfortable king size bed. Perfect for couples or small families, unwind on the balcony and take in the beauty of the pool and the sea.
7.5
250 reviewsFrom
$79Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Joy
8.2
8.2
I liked the swimming pool which was refreshing and clean. It's located in southern Isla Mujeres. You can take the bus here for 20 pesos instead of a taxi for 1500 pesos. You can walk to Punta Sur and Castilla or Garrifon park. There are a few restaurants, bars, and a lad who sells expresso coffee from a VW van. The air conditioning is good. The shower is hot if you let it run a few minutes. Staff are nice but don't speak much English.
They REQUIRE that you pay them in pesos and do not accept credit or debit cards, including from Booking.com. Be sure to bring enough pesos or else they'll send you back to El Centro in the north where the only ATMs are located. Also, be sure they call Booking.com so that you don't get charged on your credit card as well as paying the hotel with pesos!
🇺🇸
Terri
9.1
9.1
Staff was extremely friendly and helpful. They went above and beyond to help me when I lost my cell phone. I can’t express how much I appreciate their concern and support. Room was large and clean. View was great, pool well maintained. Bed was unexpectedly large and comfortable for the price. This is not an upscale resort, but I thought it was great value for the price.
If I have to find fault, the walls were thin, as expected for the price. It was very quiet for 2 days and when a family checked in I used my earplugs. The bathroom door was quite worn. Shower was tricky as it took a while to get hot, then you had to turn the hot down to a trickle to not scald yourself. But could have a hot shower, just with low pressure. All well within expectations for a large comfortable room with a great view in this price range.
🇨🇦
Jaspreet
9.1
9.1
The view from the room is awesome. Owners are really sweet and helpful. The room is spacious.
The fridge wasn’t cooling. The location is little far from downtown so having a scooter or golf cart is extremely necessary.
🇨🇦
Sheila
9.1
9.1
The staff were superb. The owner's grandson, Carlos, was so helpful, accommodating, and welcoming. The area is quiet and safe. Would definitely come back and stay at this hotel. The price is affordable, location accessible to restaurant and grocery and Punta Sur.
Rooms need to be renovated or updated to attract more guests. Cleaning needs to be improved. I would also appreciate a thicker blanket rather than just a sheet.
🇲🇽
Michael
9.1
9.1
The place is away from the drunk golf cart street racers of north beach. South Beach is much quieter and nicer views although not as swim friendly. Beautiful views of Caribbean/Riviera Maya waters. I would recommend this place if you want to be away from the chaos or do not mind driving a few minutes. Taxis charge 100-150 to Centro.
They do not have any food or beverages for sale on site. It’s a bit rustic but good value for the location and views.
🇺🇸
Joseph
9.1
9.1
Room had an amazing view of the Cancun Skyline....we had a room on 3rd floor...Rm 305. Awesome sunrise and sunsets. If you leave the front door open you get a beautiful cross breeze. The balcony is small, but holds two chairs,,,big sliding door to patio. Rooms come with a mini fridge. Very Hot shower....all day at any time. Soft towels.....new. Jungle sounds early in the morning...birds mostly.....all kinds. Location.....easy access.....on main road. Staff and management are amazing.....helpful, and easy to work with. Manager speaks excellent English. 3 weeks in Cancun and area and many budget hotels this was by far the best hotel value...low price high value.
Wi=Fi was weak at times. No resturaunt or mini store on premisise.
🇬🇧
Carla
8.2
8.2
The view from the balcony is astonishing, the owner is very nice and was very helpful and prompt to deal with requests, the swimming pool was beautiful and we also loved the couple of big male iguanas that live in the garden of the hotel.
It’s a shame that is a bit outdated and having “age” related problems with the structure and the furniture, Edwin works very hard and was really good with us and tried hard to make sure we were looked after. Needs
🇨🇦
Adam
8.2
8.2
A nice alternative to downtown Isla Majures. Right on the main bus route and not far to walk to some nice bars and Punta Sur. Beautiful views looking out on the water and a nice garden and pool. Very calm.
You book on Booking.com but like many smaller places in Mexico you will need to pay in full with cash when you check in. Quite an annoyance but pretty standard practice in Mexico.
🇨🇦
Pat
9.1
9.1
The pool was beautiful and very clean. The view from our room was amazing. All the rooms have an ocean view. The man who greeted us at the front desk was very helpful, spoke fairly good english too and was able to get us into a different room much earlier! Our check in was 3, but we arrived about 11:30, hoping only to be able to drop off our luggage. It was such a bonus to be immediately taken to a room.
The A/C fan seemed a little on the weak side, but it did the job. It wasn't a big issue for us.
🇨🇦
Terry
9.1
9.1
Friendly staff, great location and lovely outdoor space with pool. The room was a decent size, the beds were comfortable and it was great having a balcony with a view of the sea.
Attractions
Kin Ha Water Park (Balneario Kin Ha)
0.1miIsla Mujeres
0.8miPlaya Norte (North Beach)
3.8miMandala Cancun Nightclub
5.7miJolly Roger Pirate Ship
6.3miCancun Scenic Tower (Torre Escénica)
6.5miLa Isla Shopping Village
7.5miPalapas Park (Parque Las Palapas)
7.6miCancun Hotel Zone (Avenida Kukulkan)
8.1miCenote Nohoch Nah Chich
8.5miDolphin Beach (Playa Delfines)
11.1miVentura Park
14.3miXoximilco Cancun
17.4miContoy Island (Isla Contoy)
20.9miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
27.2miAttractions
Kin Ha Water Park (Balneario Kin Ha)
0.1miIsla Mujeres
0.8miPlaya Norte (North Beach)
3.8miMandala Cancun Nightclub
5.7miJolly Roger Pirate Ship
6.3miCancun Scenic Tower (Torre Escénica)
6.5miLa Isla Shopping Village
7.5miPalapas Park (Parque Las Palapas)
7.6miCancun Hotel Zone (Avenida Kukulkan)
8.1miCenote Nohoch Nah Chich
8.5miDolphin Beach (Playa Delfines)
11.1miVentura Park
14.3miXoximilco Cancun
17.4miContoy Island (Isla Contoy)
20.9miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
27.2miAirports
Cancún International Airport
15.7miCozumel International Airport
50miLocation
OutdoorFeatures
Shallow endAvailability
All seasonOutdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Ocean view
Non-smoking rooms
Terrace
Garden
View
Free toiletries
Balcony
Private Bathroom
Parking On Site
Accessibility
Entire unit located on ground floor
Upper floors accessible by stairs only
Bathroom
Free toiletries
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Cleaning Services
Daily housekeeping
Front Desk Services
Concierge
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Family rooms
Non-smoking rooms
Internet
Free wifi
Kitchen
Refrigerator
Media & Technology
Cable channels
Flat-screen TV
TV
Outdoors
Balcony
Garden
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Safety & security
Fire extinguishers
Security alarm
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Outdoor swimming pool
View
Ocean view
Pool view
View
From
$79Check-in
From 15:00
Until 22:00
Check-out
Until 12:30
Pets
Pets are not allowed.
Internet
WiFi is available in public areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
This property accepts cash only.
At what times are check-in and check-out at Hotel Ma Elena?
Hotel Ma Elena's check-in window is between 03:00 PM and 10:00 PM, with check-out required by 12:30 PM.
Does Hotel Ma Elena provide parking options?
Yes, Hotel Ma Elena offers free private on-site parking. Reservations are not required.
How much does a stay at Hotel Ma Elena cost?
The beginning rate for stays at Hotel Ma Elena is $79. Bear in mind that pricing can alter depending on room configurations and dates. For a precise figure, enter your stay dates.
What types of rooms does Hotel Ma Elena offer?
Hotel Ma Elena offers a Twin room with two double beds, accommodating 4 adults and 3 children, and a Queen room with a balcony, accommodating 2 adults and 1 child. Neither of these rooms allows smoking and both have a room size of 215 sqft. The Twin room has 2 double beds while the Queen room has 1 king size bed.
Which amenities can guests enjoy at Hotel Ma Elena?
Guests at Hotel Ma Elena can spend their time enjoying the leisure amenities offered by the hotel. One of the main attractions is the outdoor swimming pool. The pool is available all season, allowing guests to relax and swim regardless of the time of year. It is located outdoors, providing a refreshing experience in the open air. The pool also features a shallow end, making it suitable for guests of all ages and swimming abilities. Whether guests want to take a dip, lounge by the poolside, or soak up the sun, the outdoor swimming pool at Hotel Ma Elena offers a great opportunity for relaxation and leisure.
Can guests use a pool at Hotel Ma Elena?
Hotel Ma Elena has one pool available. The pool is open all season and is located outdoors. It features a shallow end.
Which payment methods are supported by Hotel Ma Elena?
Hotel Ma Elena only accepts cash as a payment method.
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