Location was great. Very close to North beach and a coastal path to run down/ start a walk to the south. It was clean and basic and did the job for an extra nights stay on this fantastic island. Bedding, Towels and a soap were included. Our room was offset so kept cool and was quite quiet although still heard some noise. Staff were friendly to us. Nice areas to sit and watch the sunrise. There are swings and big chairs for those who like taking instagram photos.

The price was high for what it is (Just a bed in a room) but probably due to inflation of being on an island and last minute booking. After paying for the room plus £10 additional taxes and fees on top, we then had to pay an extra environmental fee upon arriving (this isn’t the hotels fault, it’s a government charge). Could do with a lick of paint and some TLC to revamp this place to the glory it could be.

the 'deluxe double w/ shared bath' gave ocean front balcony and view of the boardwalk up to the 2 beaches (appx. 1/2 mi.). Good English at the front desk. Laundry service, liquor store, coffee shop,snack store all within 2 blocks; full market 2.5 blocks. Similar Farmacia (best prices: eg ivermectin $2.40 /6ml tab ) 4 blocks. Best price on snorkel trip at Hostil next door. J&B scotch for 1/2 what I pay at home. Wifi good for zoom meetings, etc. (they actually do supply sheets contrary to booking.com info). Massage and reflexology service on site is professional and well trained.

Shared bath could use electrical and plumbing upgrades, but it works. Bring an extension cord if you need more than 2 plug-ins 4' off the ground. Try to get 2d floor and walk up; elevator is slow. Pool is small and over chlorinated.

Big clean room. Helpful staff. Coffee machine in the room. Free water bottle. Separate toilet and bathroom. Good location, relatively close to Playa norte.

The light in front of the toilet/shower doors went on automatically every time you came close and it shined to the sleeping area which was annoying during the night. Not related to room Someone seems to have hijacked their communication so they kept demanding confirmation of payment of accommodation. We turned to Booking.com and resolved the issue. The telephone number sited on their webpage doesn't seem to work.

Staff was amazing especially Charlie in the restaurant! So welcoming and ready to help whenever needed. Location was unbelievable! Property has just been renovated so they are working through some kinks but this place really made our family vacation so easy and convenient.

Plumbing problems but you will find that at any property on the entire island.

I loved the location of the hotel because I was within walking distance from everything except punta sur. I rented a golf cart on the last full day there and explored punta sur. The hotel is a bargain hotel so if you are looking for super luxury this isn't the hotel. The beds were super comfty. The room was super clean and the staff is great. As far as people previously commenting about theft I didn't leave any valuables in the room so I didn't have any issues but I also tipped the cleaning staff when I needed cleaning. You should tip the cleaning staff. If you work remotely you should request a room on the first floor as to be closer to the router. Streaming worked fine on my 2nd-floor room. There is hot water you just have to wait 5 mins to warm up. When booking ask which room comes with breakfast because on this site the cheaper booking is no breakfast included. There is a small no-swim beach next to the hotel and its great for morning coffee. The rock coves have little fishes to see. If you need silence when you sleep I don't think this is the hotel for you. The wave sounds are an amazing lullaby to those who can appreciate them. We had a great stay. They even held our luggage so we could explore on day one.

I didn't like that breakfast wasn't included. I did really lean towards booking them because I thought I'd be saving money on breakfast some days. It didn't state on booking.com that the room I booked was no breakfast included I was in shock when the waitress brought me a bill.

Perfect location. Beautiful ocean view, 11/10 best hotel location I’ve ever seen. Big nice towels. Multiple pools, great downstairs area with pools, tables, music etc.

Shared bathrooms only one toilet seat on 3 functional toilets. Internet didn’t work in the rooms(my room at least). Spotty internet only worked in lobby areas, not ideal for people who need to work on their laptops. Both fixable solutions if owner decides to invest a little more

It's a great ocean-side hotel, with a nice little pool, and friendly staff. Most rooms have great balconies and a sea view. Ours didn't but at the budget price, it was great as our room opened out onto a huge communal area with tables and chairs and effectively our own huge balcony! The vibe is very relaxed with a nice bar and restaurant at the ground floor, and very close to the town centre but also very quiet in itself! Just terrific! Shared toilets and showers were always clean.

There was nothing to dislike about this hotel, it was lovely. If I have one comment, it is that there could be a bit more furniture, storage space in the room, to make life easier!

First I stayed in a double room ocean view w share bathroom that room was just ok, there was something leaking upstairs that made the balcony and part of the room wet… but then I went to the suite w jacuzzi and it was wonderful and the reason of my good rating…ocean view, jacuzzi, huge room, huge bathroom can’t go wrong and it’s not much more than the double without bathroom… 🙌

The double room w a leaking balcony, other than that everything was great

Staff were outstanding and went above and beyond. The room was huge. It was cute. It was also functional. The AC worked well. It was great to have two cute pools. The location was great and close to the beach, food, grocery store. Will definitely come back here again.

I wish there was a fridge in the room so we can keep our snack and juice etc there. But it was not a deal-breaker, I loved the hotel overall.

Location is right at the ocean (not a beach for swimming though) but this is close as well. You can hear the ocean at night. Great wifi and good beds.

Rooms are a bit blank, no furniture at all. The complaints concerning the shared bathrooms are pretty much right. They are maintained poorly, doors often don't close or are missing or the toilet seat isn't there. I am not sure why the hotel isn't able to fix this for such a long period of time. Little adjustments would give such higher points in the reviews and would change the overall experience to a really great one.