644 reviews
From
$96Avenida 10, Calle 30, Playa Del Carmen, 77710, QR, Mexico
644 reviews
1/36
From
$96Outdoor swimming pool
Kids' pool
Free wifi
Spa tub
Hot tub
Air conditioning
Private entrance
24-hour front desk
Welcome to Hotel Riviera Caribe Maya, a charming 3-star hotel located in the heart of Playa del Carmen, Mexico. With its ideal location just 0.8mi from the city center, you'll have easy access to all the excitement and attractions that this vibrant city has to offer.
The hotel offers comfortable and stylish accommodations starting from $96 per night. With 644 reviews, it's clear that guests have been impressed by the exceptional service and amenities provided. You'll enjoy a range of features including a pet-friendly policy, an outdoor swimming pool with a separate kids' pool, and complimentary WiFi throughout the property. Need some relaxation? Indulge in the spa tub or the hot tub/Jacuzzi for the ultimate pampering experience.
Other amenities include a 24-hour front desk, non-smoking rooms, a bar, and a garden. Whether you're looking to explore the nearby attractions or simply unwind by the pool, Hotel Riviera Caribe Maya is the perfect choice for your stay in Playa del Carmen. Book your getaway today and discover the beauty of Mexico's Quintana Roo region.
When you stay at Hotel Riviera Caribe Maya, not only will you have access to the stunning outdoor swimming pool, but you'll also have the opportunity to relax in style. The pool is perfect for both adults and families, with a separate shallow end for the little ones. So whether you want to soak up the sun on a lounger or take a refreshing dip, the pool is the place to be. And with the pool available all year round, you can enjoy a swim no matter when you visit.
At Hotel Riviera Caribe Maya, your comfort and convenience are our top priorities. That's why we offer a variety of payment options to suit your needs. We accept cash, as well as Visa, American Express, and Mastercard. So no matter how you prefer to pay, you can rest assured that we have you covered.
With a range of room types available, you'll find the perfect accommodation for your stay. From spacious suites with spa baths and balconies to cozy double rooms with balconies, there's something for everyone. Whether you're traveling with a group of friends or your whole family, our rooms can accommodate up to 4 adults and 2 children. Plus, all of our rooms are non-smoking, ensuring that you have a comfortable and clean environment throughout your stay.
Don't wait any longer to book your getaway at Hotel Riviera Caribe Maya. With our exceptional amenities, friendly service, and convenient location in Playa del Carmen, you're guaranteed to have an unforgettable experience. So pack your bags and get ready to discover the beauty of Mexico's Quintana Roo region. We can't wait to welcome you to our hotel!
Closest airports
Cozumel International Airport
12miCancún International Airport
30.5miOutdoor swimming pool
Kids' pool
Free wifi
Spa tub
Hot tub
Air conditioning
Private entrance
24-hour front desk
Non-smoking rooms
Bar
Garden view
Elevator
Garden
Bathtub
Upper floors accessible by elevator
Terrace
Patio
Balcony
Hypoallergenic
Soundproof
Private Bathroom
Suite, 2 King
2 King Size Beds
x8
+
x5
More details
Suite Two King Beds
Superior, 2 Queen
2 Queen Size Beds
x4
+
x3
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Two Queen Beds Superior
Suite Grand Superior
x8
+
x5
More details
Suite Grand Superior
Show 7 photos
Suite, Balcony
2 King Size Beds
45 sqft
Hot tub
Spa tub
Garden view
City view
x8
+
x5
More details
Indulge in the spacious and luxurious King Suite with Spa Bath and Balcony, offering stunning garden and city views. With two king size beds and featured amenities such as a private bathroom, hot tub, and flat-screen TV, this suite is perfect for a relaxing retreat for 4 adults and 2 children.
Queen Room
1 Queen Size Bed
x4
+
x3
More details
Queen Size Bed
Show 8 photos
Deluxe, 2 Queen, Balcony
2 Queen Size Beds
20 sqft
Garden view
City view
Private Bathroom
Balcony
x4
+
x3
More details
Suite
1 King Size Bed
75 sqft
Minibar
x8
+
x5
More details
Show 5 photos
Suite, King
2 King Size Beds
785 sqft
Hot tub
Spa tub
Garden view
City view
x8
+
x5
More details
Suite King Size Bed
Deluxe
1 Queen Size Bed
Terrace
x4
+
x3
More details
Deluxe Queen Bed
Standard Room
x4
+
x3
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Standard
Show 5 photos
Suite, Jetted Tub
1 King Size Bed
Spa tub
Flat-screen TV
+
More details
Suite Superior
x8
+
x5
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Suite Superior
King Room
1 King Size Bed
x4
+
x3
More details
King Size Bed
Show 3 photos
Room, Terrace
1 Double Bed
Terrace
x4
+
x3
More details
Terrace
Show 6 photos
Queen/ King Room, Balcony
1 Queen Size Bed
1 King Size Bed
20 sqft
Garden view
City view
Private Bathroom
Balcony
x10
+
x6
More details
Room With Balcony
Show 7 photos
Suite, Balcony, Jetted Tub
1 King Size Bed
Spa tub
Balcony
Flat-screen TV
+
More details
Suite Grand
x8
+
x5
More details
Suite Grand
Superior
x4
+
x3
More details
Junior Suite, Balcony
Balcony
x5
+
x3
More details
Junior Suite With Balcony
Junior Suite
x5
+
x3
More details
Junior Suite Without Balcony
Single Room
More details
Triple Room
x3
+
x4
More details
8
644 reviewsFrom
$96Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇨🇦
Kevin
8.2
8.2
The front desk staff was great. Very helpful. They gave us a coupon for a discount at the Vagabunda restaurant, which was great. Explained tours to us etc. The hotel has a great location a block away from 5th Avenue, and near some good restaurants. The pool and courtyard was nice, but small. Hotel had good hot water and AC, and a safe to put valuables in. Our room had balcony overlooking the courtyard, which was nice.
On our last day there, they put some disgusting looking stained sheets on the bed. I brought it to the front desk's attention and she was horrified by the picture I showed her. She said she would tell the manager. The common areas like lobby sitting areas and the stairs were dirty. I did see a maid mopping the hallway, though. We didn't always get our toilet paper and soap replenished, and had to go to the front desk and ask for more.
🇧🇷
Luciana
8.2
8.2
Great location, the room has everything you need, including mini fridge and hairdryer. EXCEPT hot water in the shower, wich was a big problem for me. The best staff I found in the whole trip, specially a girl from Italy. Beautiful but shaded pool.
There's NO HOT WATER for the shower, ever! I called to check in the second day of my stay and they gave me a silly excuse and told me that it would get fixed. I spent 5 nights there and took a slightly warm shower every night. Also the hotel is older than it looks in the pictures.
🇭🇺
István
8.2
8.2
Breakfast was always the same but delicious and enough for us. Eggs (you can choose from 5 types), juice and coffee. The restaurant is right next to the pool, easily accessable. Air conditioning stopped working on the first day but such happens, we got a new room immediately. The hotel is located just one street away from the famous long walking street in PDC but already far enough not to hear the noise. The hotel does not have its own parking lot but we could always park the car just next to the hotel, on the road. It is 10 peso per hour, and you need to pay from 10am till 10pm. The pool is nice but in shadow during the whole day, therefore the water is very cold.
Warm washing water came very slowly, we usually had to wait minutes till the water was warmed and we could have a wash. It was not an issue for us but for the 1,5 year old baby.
🇺🇸
Helen
9.1
9.1
Good location, a block away from 5th Ave. Clean, quiet, with a nice shady pool. Pool towels provided. Sweet little cafe downstairs - great breakfast! Nice people at the desk. Small refri, big enough for a 6-pack & leftover food box. Good hot water. Shampoo and soap provided. Elevator is a nice perk if you are on the 3rd floor as we were.
No towel racks or cups provided in bathroom...I asked for a cup - no. Pillows were lumpy, wished I'd brought mine. We thought we escaped the noise but a LOUD band played across the street on Friday night into the wee hours. Glad I brought my earplugs. Other than that night it was fairly quiet... sadly, a diminishing aspect in PdC.
🇨🇦
Zita
8.2
8.2
The staff members - Giada, Margarita, Mirsa and many others went out of their way to make me welcome and comfortable. I will remember them fondly. The location of the hotel, close to Fifth Avenue but far enough away not to have the noise, and close to the beach makes it unique.
The proximity to a restaurant that played the same music every day all day was the main drawback. The restaurant itself was excellent in terms of food and service.
🇺🇸
Jim
9.1
9.1
I liked the location, and the staff was very personable and helpful! I was always greeted by whoever was at the reception desk. Giada, in particular, was extremely helpful and explained the check in process very thoroughly. The room was large and it had a balcony. The A/C was cold and worked without problem.
The hotel is dated. The door opens with an actual key that goes inside a lock... no key cards here. The bed was on the hard side and not very comfortable. The drapes could use replacement and the televisions too.
🇩🇪
Gwen
9.1
9.1
Really nice hotel in a great location, walking distance to Av. 5 and the beach. Spacious bathroom, quiet fan, super friendly personnel, beautiful pool. Would book again!
Just a minor detail: it's been a very long time I slept on a mattress with metal springs: this was not very comfy.
🇬🇧
Jamie
8.2
8.2
Nice hotel close to the beach and 5th Avenue as well as other restaurants nearby. Also convenient for the 7/11 & Oxxo shops close by. The room was very comfortable and the pool was good. Reception staff were friendly and the room and public areas of the hotel were kept clean.
N/A
🇺🇸
Melisa
10
10
I loved the location i had a bank ATM across the street and on the other side a convenience store withing around the block there was a laundry pharmacy and around the corner great coffee shop 1 block away from 5th so that was great I loved it!!! The front desk girls were great very polite and helpful the beds aren't that great but good enough to sleep I didn't use the pool or have breakfast so I won't comment on that but everything else I loved they also have someone for late hours at the front door he locks and unlocks for you I felt very safe and it was great
Everything was great
🇩🇪
Daria
10
10
This is truly a place with a heart. I am very grateful to the staff for making me feel so welcomed. I absolutely love that rooms have balconies facing the pool and beautiful palm trees. Considering its location this hotel is not overpriced. Rooms have simple decor but are very clean and comfortable. Really good Internet connection in the room. There's nothing I didn't like. I just want to wish them to keep high cleaning standards and make improvements when possible because this property has great potential.
Attractions
3D Museum of Wonders
0.4miFundadores Park (El Zócalo)
0.4miXenses Park
4.8miRio Secreto Nature Reserve
5.3miDiscover Mexico Park Cozumel
13miKantun Chi Ecopark
15.4miXotik-Ha EcoPark
15.7miSelvatica
16.5miThe Mayan Cacao Company
16.8miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
18.7miEl Mirador Lookout
22.5miXoximilco Cancun
28.5miCenote Dos Ojos
29.8miCenotes Sac Actun
31miAttractions
3D Museum of Wonders
0.4miFundadores Park (El Zócalo)
0.4miXenses Park
4.8miRio Secreto Nature Reserve
5.3miDiscover Mexico Park Cozumel
13miKantun Chi Ecopark
15.4miXotik-Ha EcoPark
15.7miSelvatica
16.5miThe Mayan Cacao Company
16.8miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
18.7miEl Mirador Lookout
22.5miXoximilco Cancun
28.5miCenote Dos Ojos
29.8miCenotes Sac Actun
31miAirports
Cozumel International Airport
12miCancún International Airport
30.5miLocation
OutdoorFeatures
Shallow endAge restrictions
Adults onlyAvailability
All seasonOutdoor swimming pool
Kids' pool
Free wifi
Spa tub
Hot tub
Air conditioning
Private entrance
24-hour front desk
Non-smoking rooms
Bar
Garden view
Elevator
Garden
Bathtub
Upper floors accessible by elevator
Terrace
Patio
Balcony
Hypoallergenic
Soundproof
Private Bathroom
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Activities
Bicycle rental
Diving
Bathroom
Bathtub
Bathtub or shower
Guest bathroom
Hairdryer
Private Bathroom
Shared toilet
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Coffee house on site
Grocery deliveries
Packed lunches
Snack bar
Tea/Coffee maker
Wine/Champagne
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Hypoallergenic
Hypoallergenic room available
Ironing facilities
Mosquito net
Non-smoking rooms
Private entrance
Smoke-free property
Soundproof
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Patio
Terrace
Room Amenities
Clothes rack
Fan
Iron
Socket near the bed
Safety & security
CCTV in common areas
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Foot massage
Full-body massage
Hand massage
Head massage
Hot tub
Kids' pool
Massage
Neck massage
Outdoor swimming pool
Public Bath
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Garden view
Inner courtyard view
Pool view
From
$96Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Parking may not be available
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Mastercard,
Visa,
American Express,
Cash only
This property accepts cash.
At what times are check-in and check-out at Hotel Riviera Caribe Maya?
Hotel Riviera Caribe Maya permits check-ins after 03:00 PM and expects check-outs to be completed by 12:00 PM.
How much does a stay at Hotel Riviera Caribe Maya cost?
Hotel Riviera Caribe Maya has a starting price of $96 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.
Which room categories can I book at Hotel Riviera Caribe Maya?
The Hotel Riviera Caribe Maya offers a variety of rooms including King Suites with Spa Baths and Balconies, Deluxe Double Rooms with Balconies, Double Rooms with Balconies, and Suites with Balconies. Smoking is not allowed in any of the rooms. The rooms accommodate varying numbers of adults and children, with the largest accommodating up to 4 adults and 2 children. Bed sizes range from Queen to King, with some rooms also offering a sofa bed.
How can guests spend their time at Hotel Riviera Caribe Maya?
Guests at Hotel Riviera Caribe Maya can spend their time enjoying the leisure amenities available at the hotel. One of the main attractions is the outdoor swimming pool, perfect for taking a refreshing dip or relaxing by the poolside. There is also a separate kids' pool, ensuring that the little ones have a safe and enjoyable time.
For those seeking relaxation and rejuvenation, the hotel offers a spa tub and hot tub/jacuzzi. Guests can soak in the warm bubbles and unwind after a long day of activities.
In addition to the pools, guests can also enjoy various leisure activities such as renting bicycles and exploring the surroundings. Diving enthusiasts can indulge in underwater adventures, while those in need of relaxation can opt for a full-body massage or choose from a range of other massage options available.
With these amenities, guests have plenty of choices on how to spend their time and make the most of their stay at Hotel Riviera Caribe Maya.
Does Hotel Riviera Caribe Maya feature a pool area?
The Hotel Riviera Caribe Maya has one pool available. The pool is outdoors and is available year-round. It has a shallow end and is restricted to adults only.
Does Hotel Riviera Caribe Maya accept credit cards?
Yes, Hotel Riviera Caribe Maya accepts credit cards. Visa, American Express, and Mastercard are all accepted as payment methods. Additionally, cash is also accepted as a form of payment.
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