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+1-833-728-20411,032 reviews
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$31Calle 8 Norte, Entre 5a Avenida Y Playa, Playa Del Carmen, 77710, QR, Mexico
Reservations:
+1-833-728-20411,032 reviews
1/60
Spa/Wellness packages
Outdoor swimming pool
Free wifi
Air conditioning
Sun deck
Terrace
24-hour front desk
Ocean view
Welcome to the Illusion Boutique Hotel By BFH, your chic getaway in the heart of Playa del Carmen! Nestled just 0.5mi from the buzzing city center, our stylish 4-star hotel treats you to a blend of comfort and convenience. Imagine waking up in one of our beautifully appointed rooms with an ocean view, and getting ready to dive into the day while enjoying breakfast included in your stay, all starting from an incredible price of just $31!
Feel like a beach day? We’ve got you covered! With free beach umbrellas and loungers, soak up the sun and unwind by the waves. After a salty day on the shore, cool off in our outdoor swimming pool or pamper yourself with one of our spa and wellness packages. If adventure calls, our friendly 24-hour front desk is ready to assist, and for a small extra fee, we can arrange shuttle services to explore more of the vibrant surroundings.
With over 1,000 reviews, guests have raved about our excellent atmosphere and cozy amenities, including air-conditioned rooms, a sun deck, and garden views. The Illusion Boutique Hotel isn't just a place to stay; it's a delightful experience waiting for you in beautiful Quintana Roo. Come discover why so many travelers choose us as their Playa del Carmen escape!
Dive into the refreshing ambiance of our rooftop pool, exclusively for adults! Picture yourself lounging on the deck, a cocktail in hand, while basking under the vibrant Cancun sun. With breathtaking views that capture the essence of Playa del Carmen, it’s the perfect spot to unwind after a day of adventures. Whether you take a dip in the shallow end or simply soak in the tub-like warmth of the pool with the horizon stretching ahead, this tranquil oasis beckons you to let go of all your worries and embrace the vacation mode.
When it comes to pampering yourself, we believe you deserve nothing but the best. Our enticing spa and wellness packages offer relaxing treatments designed to melt away your stresses and recharge your spirit. Treat yourself to a rejuvenating massage, indulge in facial treatments, or find your balance with a soothing yoga session—whatever your heart desires, our dedicated staff is here to elevate your wellness experience. With every treatment, you’ll emerge glowing and ready to explore more of what Playa del Carmen has to offer.
As the sun sets, unleash your inner food enthusiast by exploring the local flavors within a short stroll from our hotel. From delightful street tacos to elegant dining options overlooking the marina, you’ll find an incredible array of eateries to tickle your taste buds. And if you’d rather have a quieter night, our on-site bar provides the perfect environment to relax with friends or a good book. So come and let Illusion Boutique Hotel be the backdrop to your unforgettable vacation memories—one delicious bite, refreshing dip, and sunset at a time!
Closest airports
Cozumel International Airport
11.8miCancún International Airport
31.1miSpa/Wellness packages
Outdoor swimming pool
Free wifi
Air conditioning
Sun deck
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Patio
Garden view
Balcony
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Bidet
Bathtub
Show 9 photos
Mirage, Balcony
1 Queen Size Bed
355 sqft
Garden view
City view
Private Bathroom
Balcony
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More details
Experience luxury and comfort in our Mirage Balcony Room. With its spacious 355 sqft, enjoy breathtaking garden and city views from the private balcony. Unwind in the bathtub, relax with the flat-screen TV, and sleep soundly on the queen size bed. Perfect for couples or families, this room provides the ideal accommodation with all the necessary amenities for a memorable stay.
Show 7 photos
Mirage, 2 Double
2 Double Beds
355 sqft
Garden view
Private Bathroom
Bathtub
Minibar
x4
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More details
Welcome to the Mirage Room, a spacious quadruple room with stunning garden views and a private bathroom with a soothing bathtub. With two double beds, this room can comfortably accommodate 4 adults and 2 children - the perfect oasis for your family getaway. Enjoy modern amenities such as a flat-screen TV, air conditioning, and extra long beds, ensuring a comfortable and relaxing stay.
Deluxe, 2 Double
2 Double Beds
x4
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x3
More details
Deluxe, Single Use
1 King Size Bed
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Quadruple Room, Shared Bathroom
x4
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x3
More details
Single Room, Park View
More details
Studio Standard
x5
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x3
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Apartment Standard
x10
+
x6
More details
Superior, Single
More details
Superior, Sea View
x6
+
x3
More details
Premium, Single
More details
Luxury, Single
More details
7.3
1,032 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇲🇽
Emir
10
August 2023
We've visited a considerable amount of 5th Ave hotels and this is the one that we have returned almost every week. The front desk staff Oswaldo really friendly (In a natural way) and efficient. Facilities are clean, rooms with a lot of space and you have everything you may need really close to the property that is a few steps from the beach. Really nice competitive rate considering the location. Will come back soon. 😊
No complaint during this stay. Waiting for the elevator to work 😁. Unfortunately we haven't used the complementary breakfast nor the pool so can't comment on those services yet. Next time will.
🇨🇱
Daina
10
February 2023
The location was excellent. It was so close to the beach and to the 5th Avenue. The place was easy to find, the rooms were really large and so was the bed. The bathroom as well, very large. The staff was friendly and really welcoming. The rooms had Smart TV and the WiFi was alsilo excellent. We could even watch Netflix.
The breakfast was not served at the property, and you had to go to a different hotel to get it. That was not the main issue, it was the breakfast itself. Very basic (2 toasts with scrambled eggs and coffee), everything else was charged extra. The staff serving breakfast was all over the place, but also, not many tables available. We got there everyday between 7am and 8am and it was the busiest, at some point there were people waiting to get breakfast (exactly only 6 tables available to sit). The shower in the room was sort of broken as the water leaked over the nossle, but not that big of a deal. We thought the other guests were a bit noisy, screaming and listening to music at late hours.
🇲🇽
Emir
10
July 2023
The staff is kind hearted and efficient. The thing I love mostly was that you don't hear the neighbours and that the ac works perfectly. It's hard to find a hotel that actually chills the room with this weather. Oswaldo, Matias and a clerk (young lady) were really great. We didn't see the cleaning staff but no complaints there. We normally go to different hotels per week but will return to this one. 😊
Probably the TV setup. We were unable to connect our devices or to watch Netflix with the TV. No biggie. Also we didn't request assistance for that matter.
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Cerise
8.2
March 2023
easy to get to, center of everything! very nice room - King comfort. big room, next to the pool. very close to the beach, great people at the front, very very clean. AC worked very well!
elevator was broken, and the kitchen was down…so we had to go to another property down the road to get the free breakfast. but it was a good breakfast. 4 flights of stairs with a broken elevator was hard. there is a club nearby and loud music until 3am - louder on Saturday and Sunday. if you are wanting to rest and just do tours during the day, that gets old really fast.
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Patti
9.1
January 2023
We enjoyed our stay and we stayed 7 times total with our adult kids. The pool was green with algae. We did not know the first 2 stays that breakfast was included. The towels are all really worn and should all be replaced. Soap should be supplied. When you check in it takes a really long time. I had to use the bathroom really bad on our 4th visit. I asked for the room key while my husband checked in and the desk guy could not find us. Then he said there was a bathroom on the 2nd or 3rd floor. So I went up stairs and did not find it. When I came back down he finally gave me a key to our room. So frustrating. Other that that we really enjoyed our stay. The staff was kind. When a customer walks in to the lobby a WARM HELLO WOULD BE REALLY NICE.
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Daniel
8.2
November 2022
The location was excellent and we upgraded our room to the 5th floor with views and these rooms are much, much better . The staff was very nice, helpful, 10 out of 10.
The noise from the clubs, it´s not that bad if you book on the side opposite to the street, but you are still going to hear the music. I used ear plugs and zero problems, just bring a pair.
🇲🇽
Emir
10
August 2023
Me and my girlfriend really enjoy staying here almost every week. The staff is exceptional. Oswaldo (front desk) again went above and beyond. The night clerk also was very friendly and provided us with additional items, unfortunately we didn't see him again to be able to tip him for his great assistance. Thank you all.
No complaints.
🇺🇸
Ed
10
December 2022
Everyone at the Illusion hotel went out of their way to make are stay one of the best visits in Playa Del Carmen. This was our second time staying at Illusions and will definitely be back.
Only issue I see was the elevator was not working, but for my wife and I, this was not a problem at all
🇺🇸
Zuniga
9.1
August 2023
Good location, room is spacious, staff really friendly specially Osbaldo he is awesome. The only thing I did not like is breakfast, it is not at the hotel you don't get any options is super small. Other then that great location.
Breakfast
🇨🇦
Carmen
8.2
November 2022
Staff, very very friendly and helpful!
Elevator was in bad shape (very noisy), they promised a fridge but the room didn't have it (but the staff worked hard to resolve the issue!).
Attractions
Fundadores Park (El Zócalo)
0.3mi3D Museum of Wonders
1miXenses Park
4.2miRio Secreto Nature Reserve
4.8miDiscover Mexico Park Cozumel
12.6miKantun Chi Ecopark
14.9miXotik-Ha EcoPark
15.1miThe Mayan Cacao Company
16.3miSan Gervasio Mayan Ruins
17miSelvatica
17.1miPlaya Palancar
18.2miEl Mirador Lookout
22.1miXoximilco Cancun
29.1miCenote Dos Ojos
29.3miCenotes Sac Actun
30.5miAttractions
Fundadores Park (El Zócalo)
0.3mi3D Museum of Wonders
1miXenses Park
4.2miRio Secreto Nature Reserve
4.8miDiscover Mexico Park Cozumel
12.6miKantun Chi Ecopark
14.9miXotik-Ha EcoPark
15.1miThe Mayan Cacao Company
16.3miSan Gervasio Mayan Ruins
17miSelvatica
17.1miPlaya Palancar
18.2miEl Mirador Lookout
22.1miXoximilco Cancun
29.1miCenote Dos Ojos
29.3miCenotes Sac Actun
30.5miAirports
Cozumel International Airport
11.8miCancún International Airport
31.1miLocation
Features
Age restrictions
Availability
Spa/Wellness packages
Outdoor swimming pool
Free wifi
Air conditioning
Sun deck
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Patio
Garden view
Balcony
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Bidet
Bathtub
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Bathroom
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Walk-in closet
Wardrobe or closet
Cleaning Services
Daily housekeeping
Food & Drink
Minibar
Food & drink safety
Delivered food covered securely
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
General
Air conditioning
Family rooms
Mosquito net
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Dining table
Living Area
Sitting area
Sofa
Media & Technology
Flat-screen TV
TV
Outdoors
Balcony
Outdoor furniture
Patio
Sun deck
Terrace
Physical distancing
Cashless payment available
Room Amenities
Fan
Socket near the bed
Sofa bed
Safety & security
24-hour security
Carbon monoxide detector
CCTV in common areas
Fire extinguishers
Safe
Smoke alarms
Safety features
First aid kits available
Spa
Beach chairs/Loungers
Beach umbrellas
Outdoor swimming pool
Solarium
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Garden view
Inner courtyard view
Ocean view
Pool view
From 15:00
Until 23:30
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 5 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Discover,
JCB,
Mastercard,
American Express,
Diners Club,
Visa,
Maestro,
Cash only,
UnionPay
This property accepts cash.
What's the check-in and check-out schedule at Illusion Boutique Hotel By BFH?
At Illusion Boutique Hotel By BFH, check-in is available from 03:00 PM until 11:30 PM, and check-out is by 12:00 PM.
How much does a stay at Illusion Boutique Hotel By BFH cost?
A stay at Illusion Boutique Hotel By BFH can begin from a rate of $31. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
Which room categories can I book at Illusion Boutique Hotel By BFH?
The Illusion Boutique Hotel offers a variety of room types including Prestige Double Rooms, Mirage Balcony Rooms, Deluxe King Rooms with Partial Ocean View, Mirage Rooms, Deluxe Rooms, and Superior King Suites. All rooms are non-smoking. The rooms range in size from 355 to 624 square feet. The occupancy varies depending on the room type, accommodating either 2 adults and 1 child or 4 adults and 2 children. The bed sizes range from King to Queen to Double, with some rooms also offering Twin and Sofa beds.
What is there to do in Illusion Boutique Hotel By BFH?
Guests at Illusion Boutique Hotel By BFH can spend their time enjoying the various leisure amenities offered. One of the main highlights is the outdoor swimming pool, which is available all year round. This adult-only pool is located on the rooftop and offers a shallow end, providing a relaxing and enjoyable experience for guests. With its scenic view, guests can lounge by the poolside and soak up the sun on the sun deck.
In addition to the pool, the hotel also offers spa and wellness packages, providing guests with the opportunity to unwind and rejuvenate. The spa lounge and relaxation area further enhance the relaxation experience at the hotel.
With the provided amenities, guests can indulge in a range of leisure activities during their stay at Illusion Boutique Hotel By BFH.
Does Illusion Boutique Hotel By BFH have a pool for guests?
The Illusion Boutique Hotel By BFH has one pool. It is available all season and is located outdoors. There is an age restriction, allowing only adults. The pool features include being on the rooftop, having a shallow end, and providing a view.
Which payment methods are supported by Illusion Boutique Hotel By BFH?
Illusion Boutique Hotel By BFH accepts cash as a payment method. In addition, they also accept various credit card payment methods including Visa, JCB, Discover, American Express, Mastercard, Diners Club, Maestro, and UnionPay.
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