1,032 reviews
From
$76Calle 8 norte, entre 5a Avenida y Playa, Playa del Carmen, 77710, Mexico
1,032 reviews
1/60
From
$76Spa/Wellness packages
Outdoor swimming pool
Free wifi
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Ocean view
Welcome to Illusion Boutique Hotel By BFH, a charming 4-star hotel located in Playa del Carmen, Mexico. Our hotel is just 0.5mi away from the city center, making it the perfect base for exploring all the vibrant attractions of this beautiful coastal city.
With 1032 reviews and counting, our guests have raved about their stay at Illusion Boutique Hotel. Our affordable prices start from just $76, offering excellent value for money.
At Illusion Boutique Hotel, we prioritize your comfort and relaxation. Enjoy a refreshing swim in our outdoor swimming pool or soak up the sun on our sun deck. Our spa/wellness packages are the perfect way to unwind after a day of exploring. For your convenience, we offer free WiFi and a 24-hour front desk. With our pet-friendly policy, you can even bring your furry friends along on your vacation.
Come and experience the illusion of paradise at Illusion Boutique Hotel By BFH.
When it comes to relaxation, Illusion Boutique Hotel By BFH has got you covered with its stunning outdoor swimming pool. Located on the rooftop, this adults-only pool offers a tranquil oasis with breathtaking views. Take a dip in the refreshing water or lounge on the sun deck while enjoying the panoramic vista. The pool's shallow end is perfect for a soothing soak, allowing you to relax and unwind in comfort. Immerse yourself in the illusion of paradise as you bask in the serenity of this rooftop retreat.
At Illusion Boutique Hotel, we understand the importance of convenience and flexibility. That's why we offer a wide range of payment options to suit your needs. Cash is accepted, and we also accept major credit cards such as Visa, Mastercard, American Express, and more. Whether you prefer to pay in cash or use your preferred credit card, we strive to make your stay as convenient and hassle-free as possible.
Our boutique hotel offers a variety of room types to cater to your specific needs and preferences. From the cozy Prestige Double Room to the spacious Superior King Suite, you'll find a comfortable and stylish accommodation option for your stay. Each room is thoughtfully appointed and designed to provide a relaxing and inviting atmosphere. With amenities like king or queen-size beds, ample space, and tasteful decor, you can rest easy knowing that your comfort is our top priority. And with our no smoking policy, you can enjoy a fresh and clean environment throughout your stay.
Come and experience the illusion of paradise at Illusion Boutique Hotel By BFH. With our excellent amenities, affordable prices, and convenient location, we guarantee a memorable stay filled with relaxation, comfort, and the true essence of Playa del Carmen.
Closest airports
Cozumel International Airport
11.8miCancún International Airport
31.1miSpa/Wellness packages
Outdoor swimming pool
Free wifi
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Ocean view
Non-smoking rooms
Garden view
Sun deck
Balcony
Terrace
Patio
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Bidet
Bathtub
Private Bathroom
Chalet, Sea View
x10
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x6
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Chalet Sea View
Junior Suite
x5
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x3
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Junior Suite Standard
Master Suite
Free wifi
Microwave
Minibar
Flat-screen TV
+
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Master Suite for 2 Adults.
Run Of House
x10
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x6
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Room Run Of House
Premium
x4
+
x3
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Premium
Luxury, Sea View
x4
+
x3
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Luxury Sea View
Prestige Junior Suite
x5
+
x3
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Junior Suite Prestige
Comfort
x10
+
x6
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Room Comfort
Economy
x4
+
x3
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Room Economy
Junior Suite, Balcony
Balcony
x5
+
x3
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Junior Suite With Balcony
Suite Luxury
x8
+
x5
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Suite Luxury
Room With Sea View
x4
+
x3
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Room Sea View
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Junior Suite Prestige
Free wifi
Microwave
Minibar
Flat-screen TV
+
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Prestige Suite
x8
+
x5
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Suite Prestige
Triple Room
x3
+
x4
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Business
x6
+
x3
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Business
Luxury
x4
+
x3
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Luxury
Suite Deluxe
x8
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x5
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Suite Deluxe
Room With Park View
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Park View
Room - 2 Double
2 Double Beds
+
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Two Double Beds includes 2 double beds 131-150 width.
Deluxe, Ocean View
Free wifi
Microwave
Minibar
Flat-screen TV
x4
+
x3
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Deluxe Ocean View.
Apartment Prestige
x10
+
x6
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Apartment Prestige
Superior
x6
+
x3
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Superior With Views
Junior Suite Deluxe
x5
+
x3
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Junior Suite Deluxe
Master Comfort
+
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Master
1 King Size Bed
+
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Family
x8
+
x4
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Family Room Standard
Room, Balcony
Balcony
x4
+
x3
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Room With Balcony
Junior Suite, Garden View
x5
+
x3
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Junior Suite Garden View
House Standard
x8
+
x4
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House Standard
Family, 2 Queen
2 Queen Size Beds
2 Double Beds
270 sqft
Flat-screen TV
x8
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x4
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Family Room Two Queen Beds is 269 square feet and includes a queen-size bed 150-154 width plus cable tv and safe.
Suite Premium, Partial Ocean View
+
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Lodge
x10
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x6
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Lodge Capacity 1
Suite Premium
x8
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x5
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Suite Premium
Family Suite
+
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Room With Partial Ocean View
x10
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x6
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Deluxe
More details
Deluxe
Executive
x4
+
x3
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Executive
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King Room
1 King Size Bed
625 sqft
Flat-screen TV
+
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King Size Bed is 624 square feet and includes a king-size bed 150-183 width plus cable tv, safe, and bathrobes.
Bungalow Standard
x9
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x4
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Bungalow Standard
Deluxe, Balcony
Balcony
x4
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x3
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Deluxe With Balcony
Suite
1 King Size Bed
355 sqft
x8
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x5
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Suite Standard is 355 square feet and includes a king-size bed 150-183 width plus desk, bathrobes, and slippers.
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Prestige
1 King Size Bed
430 sqft
Ocean view
City view
Private Bathroom
Bathtub
+
More details
Welcome to our Prestige Double Room! Enjoy breathtaking views of the ocean and city from your private terrace. Relax in the spacious room, featuring a king size bed, bathtub, and flat-screen TV, ensuring a comfortable and luxurious stay.
Show 9 photos
Mirage, Queen, Balcony
1 Queen Size Bed
355 sqft
Garden view
City view
Private Bathroom
Balcony
+
More details
Experience luxury and comfort in our Mirage Balcony Room. With its spacious 355 sqft, enjoy breathtaking garden and city views from the private balcony. Unwind in the bathtub, relax with the flat-screen TV, and sleep soundly on the queen size bed. Perfect for couples or families, this room provides the ideal accommodation with all the necessary amenities for a memorable stay.
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Deluxe, Partial Ocean View
1 King Size Bed
430 sqft
Ocean view
City view
Private Bathroom
Bathtub
+
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Indulge in our stunning Deluxe King Room with Partial Ocean View, featuring a spacious 431 sqft room, a king size bed, and a private terrace with breathtaking views of the ocean and city. Enjoy a relaxing bath in the bathtub, watch your favorite shows on the flat-screen TV, and unwind in the comfort of air conditioning. Perfect for couples or small families looking for a luxurious getaway.
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Mirage, 2 Double
2 Double Beds
355 sqft
Garden view
Private Bathroom
Bathtub
Minibar
x4
+
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Welcome to the Mirage Room, a spacious quadruple room with stunning garden views and a private bathroom with a soothing bathtub. With two double beds, this room can comfortably accommodate 4 adults and 2 children - the perfect oasis for your family getaway. Enjoy modern amenities such as a flat-screen TV, air conditioning, and extra long beds, ensuring a comfortable and relaxing stay.
Show 6 photos
Deluxe, King
1 King Size Bed
355 sqft
Garden view
Private Bathroom
Bathtub
Minibar
+
More details
Experience luxury and comfort in our spacious Deluxe Room, perfect for a romantic getaway or a family vacation. Enjoy stunning garden views, a private bathroom with a bathtub, and modern amenities such as a flat-screen TV and air conditioning. With a king size bed and the capacity to accommodate 2 adults and 1 child, this room is the perfect choice for a memorable stay.
Show 4 photos
Suite Superior
1 Queen Size Bed
1 Twin Bed
1 Sofa Bed
625 sqft
Ocean view
City view
Private Bathroom
Bathtub
x8
+
x5
More details
Experience luxury and comfort in our Superior King Suite, offering stunning ocean and city views from its terrace and private bathroom with a bathtub. With spacious accommodations for 3 adults and 2 children, enjoy the convenience of a minibar, flat-screen TV, and air conditioning, ensuring a memorable stay.
Single Room, Park View
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Quadruple Room, Shared Bathroom
x4
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x3
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Single Room
More details
Deluxe, 2 Double
2 Double Beds
x4
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x3
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Superior, Single
More details
Standard Room
+
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Room Capacity 1
Premium, Single
More details
Luxury, Single
More details
Deluxe, Triple
x3
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x4
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Deluxe, Single
More details
Room, Shared Bathroom
x6
+
x3
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Shared Bathroom
Dormitory Standard
More details
Bed In Dormitory Standard
7.3
1,032 reviewsFrom
$76Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇲🇽
Emir
10
10
We've visited a considerable amount of 5th Ave hotels and this is the one that we have returned almost every week. The front desk staff Oswaldo really friendly (In a natural way) and efficient. Facilities are clean, rooms with a lot of space and you have everything you may need really close to the property that is a few steps from the beach. Really nice competitive rate considering the location. Will come back soon. 😊
No complaint during this stay. Waiting for the elevator to work 😁. Unfortunately we haven't used the complementary breakfast nor the pool so can't comment on those services yet. Next time will.
🇨🇱
Daina
10
10
The location was excellent. It was so close to the beach and to the 5th Avenue. The place was easy to find, the rooms were really large and so was the bed. The bathroom as well, very large. The staff was friendly and really welcoming. The rooms had Smart TV and the WiFi was alsilo excellent. We could even watch Netflix.
The breakfast was not served at the property, and you had to go to a different hotel to get it. That was not the main issue, it was the breakfast itself. Very basic (2 toasts with scrambled eggs and coffee), everything else was charged extra. The staff serving breakfast was all over the place, but also, not many tables available. We got there everyday between 7am and 8am and it was the busiest, at some point there were people waiting to get breakfast (exactly only 6 tables available to sit). The shower in the room was sort of broken as the water leaked over the nossle, but not that big of a deal. We thought the other guests were a bit noisy, screaming and listening to music at late hours.
🇲🇽
Emir
10
10
The staff is kind hearted and efficient. The thing I love mostly was that you don't hear the neighbours and that the ac works perfectly. It's hard to find a hotel that actually chills the room with this weather. Oswaldo, Matias and a clerk (young lady) were really great. We didn't see the cleaning staff but no complaints there. We normally go to different hotels per week but will return to this one. 😊
Probably the TV setup. We were unable to connect our devices or to watch Netflix with the TV. No biggie. Also we didn't request assistance for that matter.
🇺🇸
Cerise
8.2
8.2
easy to get to, center of everything! very nice room - King comfort. big room, next to the pool. very close to the beach, great people at the front, very very clean. AC worked very well!
elevator was broken, and the kitchen was down…so we had to go to another property down the road to get the free breakfast. but it was a good breakfast. 4 flights of stairs with a broken elevator was hard. there is a club nearby and loud music until 3am - louder on Saturday and Sunday. if you are wanting to rest and just do tours during the day, that gets old really fast.
🇺🇸
Patti
9.1
9.1
We enjoyed our stay and we stayed 7 times total with our adult kids. The pool was green with algae. We did not know the first 2 stays that breakfast was included. The towels are all really worn and should all be replaced. Soap should be supplied. When you check in it takes a really long time. I had to use the bathroom really bad on our 4th visit. I asked for the room key while my husband checked in and the desk guy could not find us. Then he said there was a bathroom on the 2nd or 3rd floor. So I went up stairs and did not find it. When I came back down he finally gave me a key to our room. So frustrating. Other that that we really enjoyed our stay. The staff was kind. When a customer walks in to the lobby a WARM HELLO WOULD BE REALLY NICE.
🇺🇸
Daniel
8.2
8.2
The location was excellent and we upgraded our room to the 5th floor with views and these rooms are much, much better . The staff was very nice, helpful, 10 out of 10.
The noise from the clubs, it´s not that bad if you book on the side opposite to the street, but you are still going to hear the music. I used ear plugs and zero problems, just bring a pair.
🇲🇽
Emir
10
10
Me and my girlfriend really enjoy staying here almost every week. The staff is exceptional. Oswaldo (front desk) again went above and beyond. The night clerk also was very friendly and provided us with additional items, unfortunately we didn't see him again to be able to tip him for his great assistance. Thank you all.
No complaints.
🇺🇸
Ed
10
10
Everyone at the Illusion hotel went out of their way to make are stay one of the best visits in Playa Del Carmen. This was our second time staying at Illusions and will definitely be back.
Only issue I see was the elevator was not working, but for my wife and I, this was not a problem at all
🇺🇸
Richard
8.2
8.2
The location is great - close to the beach, restaurants, bars and nightlife but still quiet at night. I would stay here again.
It’s kind of old, but it is well managed by a friendly staff.
🇵🇹
Amaranta
9.1
9.1
The location was amazing, 4 min from the beach and in the middle of all the nightlife, night clubs bar etc. The roof top swimming pool was very nice for the price, the host were very nice and the garden in the middle very pretty. It is the perfect place to stay to enjoy one or two nights of party in Playa del carmel as well as a cenotte dive!
The room with a balconey sounded nice, in order to have some light/open access from the room. But without, the roof top is perfect as well! I would not recommend to have guest having breakfast 10 min walking from the hotel. The breakfast was delicious, but it is not convenient al all to walk over there.
Attractions
Fundadores Park (El Zócalo)
0.3mi3D Museum of Wonders
1miXenses Park
4.2miRio Secreto Nature Reserve
4.8miDiscover Mexico Park Cozumel
12.6miKantun Chi Ecopark
14.9miXotik-Ha EcoPark
15.1miThe Mayan Cacao Company
16.3miSan Gervasio Mayan Ruins
17miSelvatica
17.1miPlaya Palancar
18.2miEl Mirador Lookout
22.1miXoximilco Cancun
29.1miCenote Dos Ojos
29.3miCenotes Sac Actun
30.5miAttractions
Fundadores Park (El Zócalo)
0.3mi3D Museum of Wonders
1miXenses Park
4.2miRio Secreto Nature Reserve
4.8miDiscover Mexico Park Cozumel
12.6miKantun Chi Ecopark
14.9miXotik-Ha EcoPark
15.1miThe Mayan Cacao Company
16.3miSan Gervasio Mayan Ruins
17miSelvatica
17.1miPlaya Palancar
18.2miEl Mirador Lookout
22.1miXoximilco Cancun
29.1miCenote Dos Ojos
29.3miCenotes Sac Actun
30.5miAirports
Cozumel International Airport
11.8miCancún International Airport
31.1miLocation
OutdoorFeatures
Rooftop•Shallow end•With viewAge restrictions
Adults onlyAvailability
All seasonSpa/Wellness packages
Outdoor swimming pool
Free wifi
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Ocean view
Non-smoking rooms
Garden view
Sun deck
Balcony
Terrace
Patio
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Bidet
Bathtub
Private Bathroom
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Bathroom
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Towels/Sheets (extra fee)
Bedroom
Extra long beds (> 6.5 ft)
Linens
Walk-in closet
Wardrobe or closet
Cleaning Services
Daily housekeeping
Food & Drink
Minibar
Food & drink safety
Delivered food covered securely
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
General
Air conditioning
Family rooms
Mosquito net
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Dining table
Living Area
Sitting area
Sofa
Media & Technology
Flat-screen TV
TV
Outdoors
Balcony
Outdoor furniture
Patio
Sun deck
Terrace
Physical distancing
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Fan
Socket near the bed
Sofa bed
Safety & security
24-hour security
Carbon monoxide detector
CCTV in common areas
Fire extinguishers
Safe
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Beach chairs/Loungers
Beach umbrellas
Outdoor swimming pool
Solarium
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Garden view
Inner courtyard view
Ocean view
Pool view
From
$76Check-in
From 15:00
Until 23:30
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Parking may not be available
Children and beds
Child policies
Children of all ages are welcome.
Children 5 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Discover,
JCB,
Mastercard,
American Express,
Diners Club,
Visa,
Maestro,
Cash only,
UnionPay
This property accepts cash.
What's the check-in and check-out schedule at Illusion Boutique Hotel By BFH?
At Illusion Boutique Hotel By BFH, check-in is available from 03:00 PM until 11:30 PM, and check-out is by 12:00 PM.
How much does a stay at Illusion Boutique Hotel By BFH cost?
A stay at Illusion Boutique Hotel By BFH can begin from a rate of $76. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
Which room categories can I book at Illusion Boutique Hotel By BFH?
The Illusion Boutique Hotel offers a variety of room types including Prestige Double Rooms, Mirage Balcony Rooms, Deluxe King Rooms with Partial Ocean View, Mirage Rooms, Deluxe Rooms, and Superior King Suites. All rooms are non-smoking. The rooms range in size from 355 to 624 square feet. The occupancy varies depending on the room type, accommodating either 2 adults and 1 child or 4 adults and 2 children. The bed sizes range from King to Queen to Double, with some rooms also offering Twin and Sofa beds.
What is there to do in Illusion Boutique Hotel By BFH?
Guests at Illusion Boutique Hotel By BFH can spend their time enjoying the various leisure amenities offered. One of the main highlights is the outdoor swimming pool, which is available all year round. This adult-only pool is located on the rooftop and offers a shallow end, providing a relaxing and enjoyable experience for guests. With its scenic view, guests can lounge by the poolside and soak up the sun on the sun deck.
In addition to the pool, the hotel also offers spa and wellness packages, providing guests with the opportunity to unwind and rejuvenate. The spa lounge and relaxation area further enhance the relaxation experience at the hotel.
With the provided amenities, guests can indulge in a range of leisure activities during their stay at Illusion Boutique Hotel By BFH.
Does Illusion Boutique Hotel By BFH have a pool for guests?
The Illusion Boutique Hotel By BFH has one pool. It is available all season and is located outdoors. There is an age restriction, allowing only adults. The pool features include being on the rooftop, having a shallow end, and providing a view.
Which payment methods are supported by Illusion Boutique Hotel By BFH?
Illusion Boutique Hotel By BFH accepts cash as a payment method. In addition, they also accept various credit card payment methods including Visa, JCB, Discover, American Express, Mastercard, Diners Club, Maestro, and UnionPay.
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