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7.8

461 reviews

The Palm at Playa

The Palm at Playa

Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida, Playa del Carmen, 77710, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Outdoor swimming pool

Adults only

Free wifi

Room service

Air conditioning

Bar

Sun deck

The Palm at Playa

Welcome to The Palm at Playa, your serene oasis in the heart of Playa del Carmen, Mexico! Just a breezy 0.4mi from the vibrant city center, this four-star gem offers a perfect blend of luxury and fun for travelers looking to unwind and explore. With room rates starting at just $49, this is a fantastic find for budget-conscious adventurers seeking a taste of paradise. Situated on Calle 8, right between the bustling 10th and charming 5th Avenues, you’ll have easy access to all the excitement and relaxation this coastal destination has to offer.

At The Palm, you can enjoy a plethora of delightful amenities designed to enhance your stay. Dive into the refreshing outdoor swimming pool or soak up the sun on the terrace with your favorite drink from the bar. Whether you prefer quiet moments in the garden or thrilling adventures like snorkeling (for an extra charge), there's always something to keep you entertained. Don’t forget to start your day off right with a complimentary breakfast that will energize you for a day of exploration. Plus, with free Wi-Fi and a 24-hour front desk, your comfort and connectivity are always guaranteed.

With 461 glowing reviews, it’s clear that guests rave about their experiences here. Travelers appreciate the tranquillity offered by this adults-only hotel, the comfort of air-conditioned rooms featuring balconies and garden views, and the convenience of free on-site parking. With additional features like room service and tour desk assistance, you'll find everything you need for a memorable stay. So pack your bags, and get ready to relish the charm and hospitality at The Palm at Playa!

As you explore The Palm at Playa, don’t miss the opportunity to indulge in the unrivaled experience of lounging by the outdoor rooftop pool. Imagine sipping a refreshing cocktail as you soak in the stunning views of Playa del Carmen or enjoying a blissful sunset with your loved ones while the warm breeze dances around you. This picturesque oasis is perfect for unwinding after a day of exploration, providing the ideal backdrop for some instaworthy photos and unforgettable memories!

Dining at The Palm is a treat for your taste buds. Start your mornings right with the complimentary breakfast, offering an array of options that will set you up for a day of adventure ahead. Whether you prefer a hearty meal or just a light bite, you'll find something delightful to fuel your explorations in this beautiful coastal paradise. And when the sun sets, the on-site bar beckons – perfect for mingling with fellow travelers or winding down as you think about the delightful experiences the day brought you.

And let's not forget about the splendid array of rooms tailored to meet your every whim! From cozy studios to luxurious suites, each accommodation promises comfort and style, with plenty of space to relax after a long day of beach-hopping or dining at local eateries. Whether you’re traveling as a couple, looking for a chic getaway, or enjoying a fun trip with friends, The Palm at Playa offers a variety of options to suit your needs. So pack your favorite swimsuit, book your stay, and get ready for an unforgettable getaway filled with sunshine, laughter, and relaxation!

Closest airports

Cozumel International Airport

11.9mi

Cancún International Airport

31.1mi

Most popular amenities

Free parking

Outdoor swimming pool

Adults only

Free wifi

Room service

Air conditioning

Bar

Sun deck

Tour desk

Private entrance

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Patio

Garden view

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

Balcony

Rooms

Deluxe Studio in The Palm at Playa

Show 10 photos

Deluxe Studio

1 King Size Bed

885 sqft

Garden view

City view

Private Bathroom

Private entrance

More details

Welcome to our Deluxe Studio Suite, a spacious 883 sqft retreat, featuring a comfortable King size bed and stunning views of both the garden and city. Equipped with a private bathroom, a flat-screen TV, and other modern conveniences, this room is perfect for a luxurious and relaxing stay.

Palm One-Bedroom Suite in The Palm at Playa

Show 19 photos

Palm One-Bedroom Suite

1 King Size Bed

1 Sofa Bed

915 sqft

Garden view

City view

Private Bathroom

Balcony

x3

More details

Experience ultimate comfort and luxury in our Palm One-Bedroom Suite, boasting a spacious 915 sqft area with a stunning garden and city view. Relax on the private balcony, enjoy the modern amenities, and unwind in the lavish king-size bed or sofa bed.

Palm Loft in The Palm at Playa

Show 18 photos

Palm Loft

1 King Size Bed

1 Sofa Bed

645 sqft

Garden view

City view

Private Bathroom

Balcony

x4

More details

Welcome to the Palm Loft, a spacious suite featuring a private balcony and terrace with stunning garden and city views. With a king size bed, sofa bed, and modern amenities like a coffee machine and flat-screen TV, this suite accommodates up to 4 adults and offers a comfortable stay for your city getaway.

Palm Double Room in The Palm at Playa

Show 12 photos

Palm Double Room

1 King Size Bed

2 Twin Beds

325 sqft

Private Bathroom

Private entrance

Flat-screen TV

Air conditioning

More details

Stay in our spacious Palm Double Room, perfect for couples or friends traveling together. With 323 sqft of space, a comfortable king size bed, private bathroom, and modern amenities like a flat-screen TV and air conditioning, you'll feel right at home during your stay.

Executive Suite in The Palm at Playa

Show 8 photos

Executive Suite

1 Sofa Bed

1 King Size Bed

885 sqft

Garden view

Private Bathroom

Balcony

Terrace

x3

More details

Experience luxury and comfort in our spacious Executive Suite with a stunning garden view, private bathroom, and a balcony. This suite features a king-size bed, a sofa bed, and modern amenities like a coffee machine and a flat-screen TV.

Two Bedroom Suite in The Palm at Playa

Show 9 photos

Two Bedroom Suite

2 Twin Beds

1 King Size Bed

1 Sofa Bed

1290 sqft

Garden view

City view

Private Bathroom

Balcony

x5

More details

Experience luxury and comfort in our spacious Two Bedroom Suite spanning 1292 sqft, featuring a garden view and city view. Enjoy plush beds, a private bathroom, balcony, terrace, and modern amenities like a flat-screen TV, coffee machine, and air conditioning.

Guest reviews

7.8

461 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Imani

9.1

January 2023

I LOVED the hotel atrium space and the rooms. The rooms were comfortable and the front desk staff was very accommodating and personable. I really appreciated their efforts in trying to accommodate some of my needs. I would definitely stay here again!

The music and sound from multiple nightclubs was a HUGE issue at night. Even when sleeping with earbuds - the construction zone & empty buildings around the hotel - cause the local night club music to echo and reverberate every night. Guests who are light sleepers should choose an INTERIOR ROOM or perhaps the hotel could consider stronger insulation around the front and sliding doors facing the streets.

🇺🇸

Amber

10

July 2023

Excellent location right by the beach and all the shops and nightlife and walking distance to the ferry terminal to Cozumel. We are 44 and 45 years old and brought our son and his girlfriend who are both 18. It was fantastic and we all had a blast. It’s classy and elegant but not stuffy and it’s a nice break from some of the huge al-inclusive places we have stayed before. The clientele the palms attracts seems to be a little more civilized and less entitled than the larger hotels that cater to American travelers.

I liked everything.

🇺🇸

Elizabeth

8.2

April 2023

The room was beautiful and spacious and even had a balcony. There was a pool and jacuzzi on the roof although we didn't' get the chance to use them. Location was great and close to the ferry

Check-in and check-out were a bit weird, as I had already paid on Booking.com they took my credit card to run it for the entire cost of the room and not just for the incidentals. When we were checking out, they sent houskeeping by the room before they would let us leave to ensure that everything was okay despite having the card for incidentals. This delayed us a bit and almost made us miss the ferry.

🇬🇧

Chris

8.2

September 2021

The hotel staff listened and did their best to change the room after we told them about the noise and internet issues. The hotel is in a very good central location. The room was spacious with balcony, hammock, sofa, and good air conditioning. The shower and bathroom area was quite spacious. The restaurant staff were very friendly and helpful, and the food was good quality

The check-in process was slow. The first room we were given was very noisy on the first night (probably because it was on the 3rd floor and on the same side as the roof bar), so we asked to change room. The hotel staff gave us a new room the next day. The internet connection in the first room was a bit intermittent at times.

🇺🇸

Mrsalt

9.1

August 2022

Very friendly staff. Room was great, very spacious. The only odd thing would be the way the shower is set up (no doors). Breakfast was good, first day they offered a buffet style with local dishes, second day was 'a la carte' menu with set plates for the included breakfast, or other add ons ($). Pool location (rooftop) was very nice. Clean. Organized. Friendly staff.

I would suggest that the waiters be more attentive to hotel guests at the pool area, a few instances on the same day, servers were attending only the guests who paid the daily pass or were participating on their Salsa event.

🇬🇧

James

8.2

May 2023

We were only there for one night, but wished we stayed longer! Really fun part of town and the hotel itself is great, with a lovely rooftop area and palmy garden, the staff were also phenomenal (especially the wonderful Sandra!)

The air conditioning leaked, but within 5 minutes they’d sent someone up who fixed it quickly. So just a sign of their great service

🇦🇺

Tanya

10

May 2023

Fabulous hotel in a great location, room was enormous and very comfortable. Bit noisy from the nearby restaurants etc but bring your ear plugs and it was fine. The roof top pool /bar was great, DJ party and other entertainment was fantastic. Food and drinks service was fabulous cheers Angel and Jamie

Noise but easily fixed with ear plugs

🇬🇧

Giorgia

9.1

February 2023

The hotel is clean and comfortable, the reception is available 24/7, the hotel has an amazing rooftop with swimming pool and beds. We really enjoyed our Sunday sunbathing on the rooftop, DJ Axiz was playing we had the best time!

A bit noisy as the hotel is located just next to the 5th avenue

🇩🇪

Ilona

10

April 2022

-The service was outstanding! super friendly, helpful, kind, efficient and professional. From the reception with Octavio and Connie to the Pool service with Miguel, just awesome! They were taking care of us and helped us with anything we needed or requested. Thank you for the great service! -The location is great, not loud and still close to everything, the beach, the restaurants, the bars and clubs. -The room was very clean, big and comfortable! -The food at the pool was diverse and yummy. just overall very happy!

nothing, honestly!

🇺🇸

Maria

8.2

July 2022

I loved the roof top pool and the bed was very comfortable..

I didn't like the smell of the bathroom. There was no microwave in the room and no hammock.. This hotel needs some work very outdated. Construction was right outside the room daily. The night front desk guy was very rude couldn't hardly speak English.. The floors r made of hard tile not good for a small child. But its a good place 2 stay for the price.

Points of Interest Around The Palm at Playa

Attractions

Fundadores Park (El Zócalo)

0.2mi

3D Museum of Wonders

0.9mi

Xenses Park

4.2mi

Rio Secreto Nature Reserve

4.8mi

Discover Mexico Park Cozumel

12.7mi

Kantun Chi Ecopark

14.9mi

Xotik-Ha EcoPark

15.1mi

The Mayan Cacao Company

16.4mi

Selvatica

17mi

San Gervasio Mayan Ruins

17.1mi

Playa Palancar

18.3mi

El Mirador Lookout

22.2mi

Xoximilco Cancun

29.1mi

Cenote Dos Ojos

29.3mi

Cenotes Sac Actun

30.5mi

Pools

Location

  • Outdoor

Features

  • Rooftop

Age restrictions

  • All ages

Availability

  • All season

Amenities of The Palm at Playa

Free parking

Outdoor swimming pool

Adults only

Free wifi

Room service

Air conditioning

Bar

Sun deck

Tour desk

Private entrance

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Patio

Garden view

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

Balcony

Stay rules - The Palm at Playa

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Palm at Playa

When are the check-in and check-out times for The Palm at Playa?

At The Palm at Playa, we have arranged the check-in post 03:00 PM and the room should be vacated by 12:00 PM.

Is there parking available at The Palm at Playa?

Yes, there is free on-site parking available for guests at The Palm at Playa.

How much does a stay at The Palm at Playa cost?

The Palm at Playa has a starting price of $49 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.

Which room categories can I book at The Palm at Playa?

The Palm at Playa offers various types of rooms including the Deluxe Studio, Palm One-Bedroom Suite, Palm Loft, Palm Double Room, Executive Suite, and Two Bedroom Suite. Smoking is not allowed in any of the rooms. The rooms can accommodate different numbers of adults, ranging from 2 to 5. The bed sizes vary, with options including King size beds, Twin beds, and Sofa beds.

Which amenities can guests enjoy at The Palm at Playa?

Guests at The Palm at Playa can spend their time enjoying the leisure amenities provided by the hotel. One of the main attractions is the outdoor swimming pool, which is available year-round and suitable for guests of all ages. There is also a rooftop pool that offers stunning views and a unique experience.

In addition to the pools, guests can relax in the hot tub or jacuzzi, and lounge on the beach chairs provided by the hotel. For those who enjoy outdoor activities, the hotel offers a golf course where guests can practice their swing.

Guests can also take advantage of the other amenities available such as bicycle rental, snorkeling, diving, and even enjoy a foot bath for relaxation.

Overall, the hotel provides a range of leisure amenities that cater to different preferences, ensuring that guests have a fulfilling and enjoyable stay.

Is there a swimming pool at The Palm at Playa?

The Palm at Playa hotel has one pool available. This pool is located outdoors and is accessible to guests of all ages. It features a rooftop setting.

Does The Palm at Playa accept credit cards?

Yes, The Palm at Playa accepts credit cards. You can also pay with cash.