254 відгуки
Від
$544Carretera Cancun-Chetumal Km 72, Riviera Maya, 77710, QR, Мексика
254 відгуки
1/79
Аквапарк
Спа/Велнес пакети
Сноркелінг
Ресторан
На березі моря
Приватний пляж
Відкритий басейн
Дитячий басейн
Welcome to the Hard Rock Hotel Riviera Maya - Hacienda All Inclusive! This 5-star resort is located in the vibrant city of Puerto Aventuras, Quintana Roo, Mexico. Just 0,8 миль from the city center, you'll have easy access to all the attractions and activities this beautiful destination has to offer.
The resort offers a range of fantastic amenities, including a water park, spa and wellness packages, and a private beach area. With an outdoor swimming pool, kids' pool, and beachfront location, you'll never run out of options for sun and relaxation. The hotel also boasts a fitness center, tennis court, and hot tub/Jacuzzi for those looking to stay active.
With 254 reviews and a minimum price starting from $544, guests have raved about the Hard Rock Hotel Riviera Maya - Hacienda All Inclusive. From the friendly staff to the stunning ocean views, this hotel promises an unforgettable experience. So pack your bags and get ready to rock out at this incredible resort!
Not only does the Hard Rock Hotel Riviera Maya - Hacienda All Inclusive allow pets on request, but it also offers a variety of exciting options for both kids and adults. The resort features two pools, each with its own unique features. The first pool is located outdoors and offers stunning views, perfect for lounging and soaking up the sun. The second pool is also outdoors, but it's exclusively for kids, ensuring a safe and entertaining environment for the little ones to splash around.
When it comes to dining, this hotel has you covered with multiple on-site restaurants. Restaurante #1 offers international cuisine, while Frida specializes in traditional Mexican dishes. For a taste of Japanese, Sushi, and Thai cuisine, head over to ZEN. Ipanema serves up mouthwatering Brazilian dishes, and if you're craving some American classics, Caffeto has got you covered. With such a diverse range of dining options, there's something to satisfy every palate.
Accepted payment methods at the Hard Rock Hotel Riviera Maya - Hacienda All Inclusive include cash, as well as major credit cards such as Mastercard, American Express, and Visa. So whether you prefer to pay in cash or with plastic, you'll have no trouble settling your bill at this rockin' resort.
Найближчі аеропорти
Cozumel International Airport
18,3 мильCancún International Airport
42,7 мильАквапарк
Спа/Велнес пакети
Сноркелінг
Ресторан
На березі моря
Приватний пляж
Відкритий басейн
Дитячий басейн
Бізнес-центр
Безкоштовна приватна парковка
Безкоштовний Wi-Fi
Обслуговування номерів
Фітнес-центр
Спа-ванна
Пляж
Кондиціонер
Гідромасажна ванна
Тенісний корт
Бар
Екскурсійне бюро
Паркування на території
Тераса
Цілодобова рецепція
Вид на океан
Номери для некурців
Шезлонги
Вид на сад
Ліфт
Сад
Безкоштовні туалетні приналежності
Балкон
Ванна
Показати 6 фото
Deluxe Platinum, Кінг-Сайз, З видом на небо, Тераса
1 Ліжко King Size
970 кв. фт
Гідромасажна ванна
Ванна
Кондиціонер
+
Більше деталей
This large suite features a flat-screen TV with satellite channels, as well as an iPod docking station, a mini-fridge and a private bathroom with a shower and free toiletries. Free Wi-Fi is available throughout.
Показати 6 фото
Делюкс, Кінг-Сайз
1 Ліжко King Size
485 кв. фт
Гідромасажна ванна
+
Більше деталей
This double room features a hot tub and a spa bath. The spacious double room offers air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Показати 6 фото
Делюкс, Кінг-Сайз
1 Ліжко King Size
485 кв. фт
Гідромасажна ванна
Ванна
Кондиціонер
+
Більше деталей
This double room's standout feature is the hot tub. The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Показати 6 фото
Deluxe Platinum, Кінг-Сайз, З видом на небо, Тераса
1 Ліжко King Size
970 кв. фт
Гідромасажна ванна
Ванна
Кондиціонер
+
Більше деталей
Relax and rejuvenate in our Deluxe Platinum Sky Terrace King room, boasting a spacious 969 sqft with a stunning view. Indulge in our luxurious amenities including a hot tub/Jacuzzi and bathtub, ensuring a blissful stay for 2 adults and 1 child.
Показати 5 фото
Розкішний номер для сім'ї
3 Двоспальні Ліжка
970 кв. фт
Гідромасажна ванна
Ванна
Кондиціонер
x8
+
x4
Більше деталей
This large room features 2 connecting room, plus a private balcony and an ensuite hot tub. There is also a flat-screen TV with a video-game console and DVD player, plus a telephone and safety-deposit box. The bathroom features free toiletries, candies and chocolate milk.
Показати 5 фото
Делюкс, 2 Двоспальні Ліжка
2 Двоспальні Ліжка
485 кв. фт
Гідромасажна ванна
Приватна ванна кімната
Балкон
Кавоварка
x3
+
Більше деталей
The spacious double room offers air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
Показати 5 фото
Platinum Suite, 2 спальні, Тераса
1 Ліжко King Size
2 Двоспальні Ліжка
5165 кв. фт
Спа-ванна
Безкоштовний Wi-Fi
Міні-бар
Телевізор з плоским екраном
+
Більше деталей
This suite features a master bedroom with a king-size bed and a second bedroom with 2 double beds. It has a bathroom with spa bath and special toiletries for children and adults. The suite offers a private balcony and access to the terrace in the third floor with a lounge and hot tub. A children’s menu is available and a mini birthday cake can be requested. Extras include a flat-screen satellite TV, DVD player and Xbox 360.
Показати 5 фото
Делюкс, 2 Двоспальні Ліжка
2 Двоспальні Ліжка
485 кв. фт
Гідромасажна ванна
Ванна
Кондиціонер
x4
+
x3
Більше деталей
Indulge in luxury at our Gold Deluxe Double Room - Pure. With a spacious 484 sqft, it offers comfortable accommodation for up to 3 adults and 3 children. Unwind in the hot tub or jacuzzi, relax in the bathtub, and stay connected with complimentary wifi. Enjoy the convenience of air conditioning, complimentary linens and towels, a wardrobe, and more. Your perfect retreat awaits!
Показати 5 фото
Heaven Deluxe, Двоспальне
1 Двоспальне Ліжко
925 кв. фт
Доступно для інвалідних візків
x10
+
x6
Більше деталей
Deluxe Gold Double Beds Heaven is 926 square feet and includes 2 double beds 131-150 width and is Wheelchair-accessible.
Показати 5 фото
Heaven Deluxe, 2 Двоспальні Ліжка
2 Двоспальні Ліжка
485 кв. фт
Гідромасажна ванна
Спа-ванна
Вид на сад
Приватна ванна кімната
+
Більше деталей
Welcome to the Heaven Deluxe Gold room, a spacious and luxurious retreat boasting a garden view and private balcony. Relax in the hot tub, enjoy the comforts of a coffee machine and flat-screen TV, and indulge in the ultimate relaxation with a spa tub and free toiletries provided.
Показати 5 фото
Розкішний номер для сім'ї, 3 Двоспальні Ліжка
3 Двоспальні Ліжка
970 кв. фт
Гідромасажна ванна
Ванна
Кондиціонер
x5
+
x5
Більше деталей
Our Deluxe Family Room is a spacious and luxurious escape, with a generous 969 sqft to accommodate your entire family comfortably. Unwind in the Hot tub/Jacuzzi or bathtub, and enjoy the air conditioning as you relax in style and comfort.
Показати 5 фото
Розкішний номер для сім'ї
3 Двоспальні Ліжка
970 кв. фт
Гідромасажна ванна
Ванна
Кондиціонер
+
Більше деталей
This large room features 2 connecting room, plus a private balcony and an ensuite hot tub. There is also a flat-screen TV with a video-game console and DVD player, plus a telephone and safety-deposit box. The bathroom features free toiletries, candies and chocolate milk.
7.6
254 відгукиКатегорії оцінок
Чистота
Комфорт
Розташування
Зручності
Персонал
Ціна/Якість
Якість WiFi
Сніданок
Обрані відгуки:
Francisco
8.2
травень 2023 р.
A hidden jem: the french restaurant. Umo also great; avoid Zen. The staff is wonderful. I find the "Heaven" section far more interesting than the "Hacienda" section where I stayed. Definitely will get back to the hotel.
Zen restaurant: over rated, not truly Japanese, avlid that one. Also, the idea of going to a Hard Rock Hotel is about the music: in contrast to other Hard Rock Hotels, this one had a lot of music that differs from what the experience should be. Although it might make "sense" to have a balance, I found a strong bias on what I listened compared to other Hard Rock Hotels. Although tjis hitel doesn't offers too much of a beach experience, the portion it had smelled bad.
Alyssaanna
9.1
липень 2021 р.
This resort was simply amazing. The staff is the best and they really take care of you wherever you go from the pools to the shows to the bell boys . There are several different restaurants available to busy with a reservation… hibachi & also a steak house. There are also buffets available with no reservations and have many variety & dessert bar. They also have a cafe with coffee and latte and an ice cream bar with many different selections. There is a dinner show every night with a reservation as well. There is 24 hour room service which is amazing for late nights. There was a club vibe spot with pools inside… pool tables … and bars for days. You can book excursions with the vacation planner. There is also a water park for children and a skate park. This resort was huge & worth the money. Again the staff was great and they made the trip for me. Thanks Hard Rock!
Daniel
10
серпень 2022 р.
Best all-inclusive experience you can find. High quality food, services, facilities and entertainment for the whole family. Attention to every detail. Super friendly and helpful staff. The shows are exceptionally good. Great buffets and restaurants. Breakfast sausages and bacon just the way I like them (little detail, I know! but it's just one of those things that make a difference...)
There's no open-sea beach. But there are small pool-like beaches which are great for the children.
Mara
10
грудень 2021 р.
We love the Woodward skate park beside the hotel! The waterpark is very fun too. Everything is very clean. The house keeping does a great job, everyone is very hospitable. The buffet and juices and food selection is great. The music is great. The coffee shop , everyone is awesome.
No complaints beside Woodward Franchise not being renewed as we would come back simply for this. We didn't know it was here and if had known would have stayed here all the times in past we have come to Playa. It's amazing. The Kids Club could be a lil better compared to other hotels but they are very kind and honestly no complaints. We had a lovely time :))
Clemente
9.1
квітень 2022 р.
Great Restaurants All Inclusive with good food, rooms are Ok with great room service, good food around the pools, great cocktails selection and Corona/ Modelo beer., excellent Staff
The Seawead is been an enemy for all hotels on the Riviera Maya and this hasn't been an exception for the Hard Rock hotel hacienda, but the Pools are well maintained with good activities and music for all guests.
Jose
10
жовтень 2021 р.
Everything was nice and clean. Also, the kids water park was super fun my kid enjoyed it. We got a day pass to visit Hard Rock Cancun which was really fun, you just have to ask the front desk for a day pass in advance. You do have to pay for your own transportation to visit the Cancun Hard Rock location. The only thing I would have love to have is the pools heated. Lastly, we never ate breakfast at the restaurants we always had our food delivered to our room which was pretty nice.
N/A
Luisa
8.2
квітень 2022 р.
The staff was very nice, I only think that they need more people because there are a lot of guests and they have to work really hard to serve everybody well. So consider to increase personal on the buffets restaurants would be good. Cielo restaurant was nothing good in our experience, limited menu and regular service. Not a good Italian restaurant experience
Jessica
10
квітень 2023 р.
Carlos and Samantha made our stay exceptional
The public restrooms could have used a little more attention but overall the property was very clean!
Fabiola
8.2
січень 2023 р.
we loved the staff. they we so nice and friendly… easy to talk to to.
We could not find napkin or life guard in the kids water park when my daughter got a bloody nose.. bathrooms weren’t easily accessible from the kids area.
Anonymous
8.2
серпень 2021 р.
The food was good, but I wish they didn’t add sugar in the morning juices ( packed orange juice with sugar). We had a good room with a beautiful terrace, that we absolutely loved.
You could hear the noise from the next door and small conversations. It was a bit noisy during the day and night in the lobby.
Визначні місця
Kantun Chi Ecopark
2,6 мильXotik-Ha EcoPark
2,8 мильFundadores Park (El Zócalo)
12,5 миль3D Museum of Wonders
13,3 мильThe Mayan Cacao Company
14,9 мильPlaya Palancar
15,7 мильDiscover Mexico Park Cozumel
15,8 мильCenote Dos Ojos
16,9 мильCenotes Sac Actun
18,1 мильCasa Cenote
20,1 мильEl Mirador Lookout
23 мильTankah Park
23,7 мильSan Gervasio Mayan Ruins
23,9 мильSelvatica
27 мильPunta Laguna Nature Reserve (Otoch Ma'ax Yetel Kooh)
28,7 мильВизначні місця
Kantun Chi Ecopark
2,6 мильXotik-Ha EcoPark
2,8 мильFundadores Park (El Zócalo)
12,5 миль3D Museum of Wonders
13,3 мильThe Mayan Cacao Company
14,9 мильPlaya Palancar
15,7 мильDiscover Mexico Park Cozumel
15,8 мильCenote Dos Ojos
16,9 мильCenotes Sac Actun
18,1 мильCasa Cenote
20,1 мильEl Mirador Lookout
23 мильTankah Park
23,7 мильSan Gervasio Mayan Ruins
23,9 мильSelvatica
27 мильPunta Laguna Nature Reserve (Otoch Ma'ax Yetel Kooh)
28,7 мильАеропорти
Cozumel International Airport
18,3 мильCancún International Airport
42,7 мильRestaurante #1
Кухні
Frida
Кухні
Атмосфери
ZEN
Кухні
Атмосфери
Ipanema
Кухні
Атмосфери
Caffeto
Кухні
Атмосфери
Розташування
Особливості
Доступність
Розташування
Особливості
Обмеження за віком
Доступність
Аквапарк
Спа/Велнес пакети
Сноркелінг
Ресторан
На березі моря
Приватний пляж
Відкритий басейн
Дитячий басейн
Бізнес-центр
Безкоштовна приватна парковка
Безкоштовний Wi-Fi
Обслуговування номерів
Фітнес-центр
Спа-ванна
Пляж
Кондиціонер
Гідромасажна ванна
Тенісний корт
Бар
Екскурсійне бюро
Паркування на території
Тераса
Цілодобова рецепція
Вид на океан
Номери для некурців
Шезлонги
Вид на сад
Ліфт
Сад
Безкоштовні туалетні приналежності
Балкон
Ванна
Активності
Аквапарк
Байдарки
Караоке
Нічний клуб/Діджей
Пляж
Прокат велосипедів
Сноркелінг
Тенісний корт
Безпека їжі та напоїв
Доставлена їжа, надійно упакована
Їжу можна доставити в номер
Сніданок у контейнерах для виносу
Безпека та охорона
Сейф
Бізнес-зручності
Бізнес-центр
Зали для зустрічей/банкетів
Ванна кімната
Безкоштовні туалетні приналежності
Ванна
Душ
Капці
Приватна ванна кімната
Рушники
Спа-ванна
Туалет
Туалетний папір
Фен
Халат
Житлова зона
Диван
Загальні
Без куріння
Гіпоалергенний номер доступний
Для домашніх тварин
Каплиця/Святиня
Кондиціонер
Ліфт
Магазин на території
Миски для тварин
Номери для некурців
Обслуговування номерів
Салон краси/перукарня
Сейф для ноутбука
Сімейні номери
Загальні зони
Спільний лаунж/ТВ-зона
Засоби безпеки
Аптечки доступні
Доступ до медичних працівників
Зручності в номері
Праска
Розетка біля ліжка
Інтернет
Безкоштовний Wi-Fi
Їжа та напої
Бар
Ресторан
Снек-бар
Чайник/Кавоварка
Кухня
Кавоварка
Медіа та технології
Супутникові канали
Телевізор
Телевізор з плоским екраном
Телефон
iPod-док
На відкритому повітрі
Балкон
На березі моря
Приватний пляж
Сад
Тераса
Паркування
Безкоштовна приватна парковка
Паркування на території
Перегляд
Вид на океан
Вид на сад
Послуги
Служба підйому
Послуги прибирання
Щоденне прибирання
Послуги стійки реєстрації
Банкомат на території
Екскурсійне бюро
Зберігання багажу
Консьєрж
Обмін валют
Цілодобова рецепція
Швидка реєстрація/виїзд
Розваги та послуги для сімей
Вечірні розваги
Персонал розваг
Послуги няні/догляд за дітьми
Спа
Відкритий басейн
Гідромасажна ванна
Дитячий басейн
Заняття з йоги
Зачіска
Косметичні послуги
Лікування волосся
Манікюр
Масаж
Обгортання тіла
Обличчя: процедури
Педикюр
Пілінг для тіла
Послуги воскової депіляції
Послуги з макіяжу
Процедури для тіла
Роздягальні
Сауна
Світлотерапія
Спа
Спа-зона/Зона відпочинку
Спа-зручності
Спа/Велнес пакети
Стрижка
Фарбування волосся
Фітнес
Фітнес-класи
Фітнес-центр
Шезлонги
Спальня
Постільна білизна
Шафа або гардероб
Транспорт
Трансфер до аеропорту
Трансфер до аеропорту
Трансфер з аеропорту
Фізична дистанція
Безготівковий розрахунок доступний
Безконтактне заселення/виселення
З 15:00
Гостям необхідно пред'явити фотоідентифікацію та кредитну картку під час реєстрації
До 12:00
Pets are allowed on request. Charges may apply.
WiFi is available in public areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Політика щодо дітей
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Політика щодо додаткових ліжок та ліжечок
0 - 2 років
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Mastercard,
Visa,
American Express,
Cash only
Цей об'єкт приймає готівку.
Does Hard Rock Hotel Riviera Maya - Hacienda All Inclusive have accommodations for guests with pets?
Yes, you can stay with your pet at the Hard Rock Hotel Riviera Maya - Hacienda All Inclusive. You just need to make a request and there may be additional charges for bringing your pet along.
At what times are check-in and check-out at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive?
If you're staying at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive, the entry is set at 15:00 and exit is by 12:00.
Does Hard Rock Hotel Riviera Maya - Hacienda All Inclusive provide free parking options?
Yes, there is parking available at the Hard Rock Hotel Riviera Maya - Hacienda All Inclusive. The parking is private and located on site. Additionally, parking at the hotel is free and no reservation is required.
What's the nightly rate at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive?
Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offers accommodations starting at $544. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.
What types of rooms does Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offer?
The Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offers a variety of room types including Double Rooms, Suites, and Family Rooms. The rooms range in occupancy from 2 adults to 5 adults, with some rooms accommodating children as well. All rooms are non-smoking and have a size of 484 sqft. The bed options include King size beds and Double beds.
Which amenities can guests enjoy at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive?
Guests at the Hard Rock Hotel Riviera Maya - Hacienda All Inclusive can spend their time enjoying a variety of leisure amenities. They can visit the water park or relax at the beachfront or private beach area. The hotel offers an outdoor swimming pool as well as a kids' pool. Guests can also unwind at the spa, which includes a spa tub, sauna, and hot tub/Jacuzzi. Fitness enthusiasts can avail of the fitness center and participate in fitness classes and yoga classes.
The hotel has multiple restaurants on-site that cater to different cuisines. Restaurante #1 offers international cuisine, while Frida serves Mexican food. ZEN provides a taste of Japanese, sushi, and Thai cuisine, and Ipanema serves Brazilian dishes. Caffeto offers American cuisine.
In addition to the leisure amenities, the hotel also has a business center for guests who need to attend to work matters.
Does Hard Rock Hotel Riviera Maya - Hacienda All Inclusive feature a pool area?
The hotel has two pools. Pool 1 is available all year round, located outdoors, and offers a view. Pool 2 is also available all year round, located outdoors, and has age restrictions, limited to kids only. Both pools have a view.
Does Hard Rock Hotel Riviera Maya - Hacienda All Inclusive feature its own restaurants?
Yes, the Hard Rock Hotel Riviera Maya - Hacienda All Inclusive has restaurants on site. The available restaurants include Restaurante #1 serving international cuisine, Frida offering Mexican cuisine, ZEN serving Japanese, sushi, and Thai cuisine, Ipanema with Brazilian cuisine, and Caffeto offering American cuisine.
Does Hard Rock Hotel Riviera Maya - Hacienda All Inclusive accept credit cards?
Yes, Hard Rock Hotel Riviera Maya - Hacienda All Inclusive does accept credit cards. Guests can pay for their stay using Visa, Mastercard, and American Express. Additionally, cash is also accepted as a payment method.
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