175 reviews
From
$163Saturno poniente y Mercurio Esq., Tulum, 77760, Mexico
175 reviews
1/25
From
$163Outdoor swimming pool
Adults only
Free wifi
Air conditioning
Beach chairs/Loungers
Kitchen
Non-smoking rooms
Kitchenware
Welcome to Una Luna Tulum, a charming 4-star hotel located in the heart of Tulum, Mexico. Situated just 0.5mi from the city center, this hotel offers convenience and easy access to the vibrant attractions and beautiful beaches Tulum has to offer. With 175 glowing reviews, you can trust that Una Luna Tulum provides an exceptional stay.
Step into a world of relaxation and luxury at our pet-friendly hotel. Take a dip in the refreshing outdoor swimming pool, exclusively for adults. Stay connected with our free WiFi and enjoy the convenience of a fully equipped kitchen, perfect for preparing your own meals. Unwind and soak up the sun on our sun deck or terrace, while enjoying breathtaking views. Our rooms are stylishly furnished and include free toiletries, a private bathroom, and a kitchenette.
Una Luna Tulum goes above and beyond to ensure your safety and comfort throughout your stay. Our 24-hour security and key card access provide peace of mind, while our cashless payment options and contactless check-in/out make your experience hassle-free. Whether you're a solo traveler or a couple looking for a romantic getaway, Una Luna Tulum promises an unforgettable stay in the beautiful Quintana Roo region. Prices start from just $163, so book your stay now and experience the best of Tulum at Una Luna Tulum.
After a day of exploring the vibrant city of Tulum, come back to Una Luna Tulum and indulge in a refreshing swim in our outdoor pool. Located on the rooftop, our pool offers stunning panoramic views and a shallow end for a relaxing dip. Whether you want to cool off from the warm Mexican sun or simply enjoy a leisurely swim, our pool is open to guests of all ages throughout the year. So grab your towel, soak up the sun on our deck, and take a refreshing plunge while admiring the breathtaking views of Tulum.
At Una Luna Tulum, we prioritize your convenience and offer contactless payment options to make your stay hassle-free. We do not accept cash, but you can easily pay using your Visa or Mastercard. Our secure and efficient payment system ensures a seamless transaction. So leave your worries behind and enjoy the ease and convenience of cashless payments during your stay at Una Luna Tulum.
When it comes to accommodations, our King Rooms at Una Luna Tulum are designed to provide both comfort and style. With a spacious room size of 431 sqft, these rooms are perfect for up to three adults. Unwind on the large king-size bed after a day of exploring, or utilize the sofa bed for additional sleeping arrangements. Our King Rooms are a smoke-free zone, ensuring a refreshing and clean environment for all guests. Step into your private oasis, complete with a modern private bathroom and a well-equipped kitchenette. Enjoy the convenience of having your own space to cook meals or prepare snacks, giving you the flexibility to dine in whenever you desire.
Una Luna Tulum offers the perfect blend of relaxation, comfort, and convenience at an affordable price. With our stunning rooftop pool, contactless payment options, and stylish King Rooms, we aim to provide an unforgettable stay for solo travelers and couples alike. Book your stay with us now and immerse yourself in the beauty and charm of Tulum at Una Luna Tulum.
Closest airports
Cozumel International Airport
40.9miOutdoor swimming pool
Adults only
Free wifi
Air conditioning
Beach chairs/Loungers
Kitchen
Non-smoking rooms
Kitchenware
Kitchenette
Sun deck
Terrace
View
Free toiletries
Private Bathroom
Show 13 photos
King Room
1 King Size Bed
1 Sofa Bed
430 sqft
City view
Kitchen
Private Bathroom
Kitchenette
x3
More details
Experience true comfort and luxury in our spacious and stylish King Room, featuring a city view, kitchenette, flat-screen TV, and private bathroom. With ample space to accommodate up to 3 adults, this room is perfect for those looking for a relaxing and enjoyable stay.
8.2
175 reviewsFrom
$163Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇮🇪
Etaoin
9.1
9.1
Room is spacious with everything you need; great WiFi and smart TV, clean bathroom with an ok shower and nice toiletries, fridge and cooking facilities, the rooftop pool is small but adequate for the size of the hotel. The hotel is located downtown less than a ten minute walk from the bus station, restaurants and bars. Staff were helpful however they aren't always present so if you need them for something you may not be guaranteed service. We really enjoyed our stay, it was very comfortable and safe. If you are visiting Tulum for the beaches bare in mind it's about 5k to the beach but you can rent bikes, mopeds and ATVs
Hotel was lovely nothing negative to report. As we went off season and there had just been a storm the beaches weren't great and we were not the biggest fan of downtown Tulum. Neither of these negatives had anything to do with the hotel. It's a beautiful space with all the facilities one requires
🇺🇸
Kathryn
9.1
9.1
Room matched the photos exactly. Super clean, modern feel in the hotel and the room. Spacious room, comfortable bed, clean and tidy space upon arrival. Included basic kitchen equipment and mini fridge. Strong, consistent wifi. I appreciated the QR code on the wall providing a link to a website with more information about the hotel and amenities (especially since we rarely saw staff onsite). Despite not seeing staff in person, they reached out to us by WhatsApp and email to provide more check-in information and confirm that we checked in alright. They were available for further questions if they came up. Roof top pool and area was lovely, clean, comfortable, and modern. Location was about a 6 minute walk from the ADO bus station, and 2 minute walk from the main road. Super easy to get around and close to multiple small shops and grocery stores. Would definitely stay here again.
Honestly there wasn't much that we didn't like. Two small notes: (1) a chef knife would be helpful for kitchen supplies; (2) the TV kept disconnecting from wifi.
🇳🇱
Ilenia
9.1
9.1
Very conveniently located close to the main street and city centre with all the bars, restaurants, shops etc. Staff was friendly and very helpful. There’s someone there for you at all times. Free coffee at the ground floor in the morning. Great assortment of toiletries (shampoo, conditioner, soap, body cream) in regular-sized containers, so no need to buy them upon arrival. Big room with air conditioning and well-equipped kitchen. Supermarket is nearby. Nice rooftop swimming pool with terrace and facilities such as toilets and showers. Possibility to rent bikes.
It felt like a couple of things were missing in the room that would have made the difference: body shower gel (not present even in a small container), clothing rack to put wet towels and swimsuits, hair dryer is mentioned in the reservation but wasn’t present in the room, you need to ask at the reception to get it. A few things could have been cleaner in the bathroom, and the bedsheets were clean and smelled fresh but felt worn out and had some stains.
🇵🇹
Dashell
8.2
8.2
Large room, big comfy bed, lots of pillows, huge TV with Netflix but no TV stations, steady hot shower, good location and safe area, rooftop is peaceful, free coffee and tea. Overall good value but I wouldn't pay any more than 50 a night. Think we had a deal because of low occupancy but it's not worth anymore than this.
Building is a good decade old so it's polished concrete made to look fancy. It could do with lick of paint... Kitchen facilities weren't great, needed a few more bits and pieces. Ask for a room on the second or third floor because it's actually quite noisy from traffic nearby and the big glass doors are cheap and thin.
🇨🇦
Le
8.2
8.2
Clean and nice room. They used compostable garbage bags! Good start!
No recycling of plastics. Change free coffee to large bottle of filtered water for refill like other hotels. A lot more practical for guests, environment and cheaper for hotel. No lights working in pool area. Very dangerous. 4 bottles of soap and only 2 worked. Rarely anyone at front desk to assist and no information for travellers. Tv in room is useless with no local stations.
🇲🇽
Alejandro
9.1
9.1
I felt pretty comfortable all the time. Peaceful and quite place.
I did not liked anything at all.
🇬🇧
Abdullah
9.1
9.1
The design of the hotel and rooms was really nice. The location was in the downtown/central area of Tulum. So not beachfront but, even though it was a 10-15 min scooter ride to the beach. But being central is also quite convenient to visit cenotes and try more budget friendly restaurants. The apartment is fully equipped and has excellent wifi.
The wardrobe was inside the toilet, which means theres a lot of humidity. I didnt use it a lot but still its location was kind of odd. The water was a tad salty and you can tell from the above normal amount of suds.
🇧🇿
Juan
9.1
9.1
conveniently located and a very good overall vibe. Mr Adrian ( I think that’s his name, if it’s not I do apologize) was very helpful and informative. To be honest, it was his kindness and patience that made that hotel into ‘the right choice’
It wasn’t that bad but I believe the condensation from ac duct that runs into the bathroom ceiling has caused the Sheetrock to get consistently wet and stained and every so often a single drop of water falls in front of the sink. Not the worst thing in the world but it’s a little annoying to be brushing your teeth and a cold drop of water hits your back; simple and immediate solution is to stand 30-60cm to your right or left.
🇵🇹
Joao
8.2
8.2
-Location: Especially for someone who prefers to be close to the center (local restaurants, bars, stores) instead of the "resort" area (beach hotels and clubs) -The staff: they were extremely friendly and helpful -The room and hotel decor (also the rooftop)
The outside noises. The walls are thin and you can hear almost everything, specially the dogs barking.
🇩🇪
Barbora
9.1
9.1
The hotel offers enjoyable amenities you may need for your stay in Tulum such as fully equiped kitchenette, open Netlix account and pool. The location of the hotel is close to vibrant center of the town and delicious restaurants. Hotel staff communicated well before and during our stay and helped us to arrange transportation from Cancún airport to Tulum and back. We'd recommend this hotel to the future guests!
Attractions
Tulum
2.7miTankah Park
2.7miGrand Cenote (Gran Cenote)
2.7miCasa Cenote
6.5miCenotes Sac Actun
8.5miCenote Dos Ojos
9.6miXel-Ha
10.6miMuyil
12.8miAkumal
16.4miXotik-Ha EcoPark
23.8miKantun Chi Ecopark
24.1miSian Ka'an Biosphere Reserve
26.9miPalancar Reef
30.7miPlaya Palancar
30.9miAttractions
Tulum
2.7miTankah Park
2.7miGrand Cenote (Gran Cenote)
2.7miCasa Cenote
6.5miCenotes Sac Actun
8.5miCenote Dos Ojos
9.6miXel-Ha
10.6miMuyil
12.8miAkumal
16.4miXotik-Ha EcoPark
23.8miKantun Chi Ecopark
24.1miSian Ka'an Biosphere Reserve
26.9miPalancar Reef
30.7miPlaya Palancar
30.9miAirports
Cozumel International Airport
40.9miLocation
OutdoorFeatures
Rooftop•Shallow endAge restrictions
All agesAvailability
All seasonOutdoor swimming pool
Adults only
Free wifi
Air conditioning
Beach chairs/Loungers
Kitchen
Non-smoking rooms
Kitchenware
Kitchenette
Sun deck
Terrace
View
Free toiletries
Private Bathroom
Accessibility
Upper floors accessible by stairs only
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Food & Drink
Tea/Coffee maker
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
General
Adults only
Air conditioning
Carpeted
Designated smoking area
Laptop size safe
Non-smoking rooms
Internet
Free wifi
Kitchen
Electric kettle
Kitchen
Kitchenette
Kitchenware
Microwave
Refrigerator
Toaster
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
TV
Outdoors
Outdoor furniture
Sun deck
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Beach chairs/Loungers
Massage
Outdoor swimming pool
Public Bath
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
City view
View
From
$163Check-in
From 15:00
Until 23:30
Check-out
From 08:00
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 20
Curfew
Come and go whenever you want
Parking
Parking may not be available
Children and beds
Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Cash
Visa,
Mastercard
This property does not accept cash.
What are the check-in and check-out times at Una Luna Tulum?
Your reservation at Una Luna Tulum specifies a check-in timeframe of 03:00 PM to 11:30 PM, and a check-out deadline of 11:00 AM.
How much does a stay at Una Luna Tulum cost?
Rates at Una Luna Tulum commence from $163. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
Which room categories can I book at Una Luna Tulum?
At Una Luna Tulum, the King Room is a spacious option with a size of 431 sqft. It features a King size bed and a sofa bed, accommodating up to 3 adults. Smoking is not allowed in these rooms.
What is there to do in Una Luna Tulum?
At Una Luna Tulum, guests can spend their time enjoying the leisure amenities offered by the hotel. They can start by taking a refreshing dip in the outdoor swimming pool, which is available all year round. The pool is located outdoors and is suitable for guests of all ages. For those who prefer a quieter and more peaceful environment, Una Luna Tulum is an adults-only hotel.
Additionally, guests can relax on the beach chairs/loungers provided by the hotel, soaking up the sun and enjoying the beautiful surroundings. There is also a sun deck available for guests to unwind and enjoy the warm weather. To further enhance their relaxation experience, guests can opt for a massage at the hotel.
Overall, Una Luna Tulum offers a range of leisure amenities to ensure that guests have a pleasant and enjoyable stay.
Can guests use a pool at Una Luna Tulum?
The hotel Una Luna Tulum offers one pool, which is available all season. The pool is located outdoors and can be used by guests of all ages. It features a rooftop and a shallow end.
Does Una Luna Tulum accept credit cards and cash payments?
No, Una Luna Tulum does not accept cash payments. However, they do accept credit cards such as Mastercard and Visa.
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