2,222 reviews
From
$98Av Kukulkan Sur Entre Calle Xel-Ha Y Sac-Beh, Tulum, 77780, QR, Mexico
2,222 reviews
1/112
From
$98Private pool
Free parking
Outdoor swimming pool
Free wifi
Spa tub
Hot tub
Air conditioning
Private entrance
Welcome to XscapeTulum, a fabulous 4-star hotel located in the breathtaking city of Tulum, Mexico. Our hotel is ideally situated just 0.6mi away from the city center, providing easy access to all the vibrant attractions and activities that Tulum has to offer.
With over 2222 rave reviews, our guests have consistently praised the top-notch amenities and exceptional service that XscapeTulum provides. From the moment you step into our beautifully decorated lobby, you'll feel a warm welcome from our friendly 24-hour front desk staff. Enjoy a refreshing dip in our outdoor swimming pool or take a leisurely soak in the spa tub. For those looking to relax and unwind, our hotel offers a private pool, perfect for ultimate relaxation.
Indulge in delectable cuisine at our on-site restaurant, offering mouthwatering dishes prepared by our skilled chefs. Our bar is the perfect spot to unwind and enjoy a refreshing cocktail after a long day of exploring the wonders of Tulum. With free WiFi, air conditioning, and non-smoking rooms, your comfort is our top priority. XscapeTulum also offers a range of additional amenities, from a private entrance to room service and a garden view.
Experience a truly memorable stay at XscapeTulum. With our prime location, exceptional amenities, and incredible reviews, you'll have everything you need to make your trip to Tulum unforgettable. Plan your visit today and immerse yourself in the beauty and charm of Mexico's Quintana Roo region. Prices start from just $98, so book now and get ready to create lasting memories at XscapeTulum.
After a day of exploring the wonders of Tulum, there's no better way to cool off and unwind than taking a dip in one of our refreshing pools. XscapeTulum offers multiple pools for guests to enjoy. Our outdoor swimming pool is perfect for soaking up the sun and relaxing with friends and family. Whether you're seeking a fun-filled aquatic adventure or a quiet oasis, our pools cater to all ages and preferences. So grab your swimsuit and dive into a world of relaxation and rejuvenation at XscapeTulum.
When it comes to dining, XscapeTulum has you covered with our fantastic on-site restaurant, Casa Mia. Immerse yourself in a culinary journey as our skilled chefs prepare delectable dishes that will tantalize your taste buds. Casa Mia offers a variety of cuisines, including Italian, Mexican, Seafood, Steakhouse, Local, International, and Latin American. Whether you're in the mood for a romantic candlelit dinner or a family-friendly dining experience, Casa Mia provides the perfect ambiance to enjoy a memorable meal. Indulge in the flavors of Tulum at our restaurant and savor every bite.
At XscapeTulum, we understand that convenience is key. That's why we offer various payment options to ensure a hassle-free experience for our guests. We accept Visa, American Express, and Mastercard, making it easy for you to settle your bill and focus on enjoying your vacation. Leave your cash at home and let us take care of the rest. From the moment you arrive until the time you check out, we strive to provide a seamless and enjoyable stay for all our guests.
With our superb pools, mouthwatering dining options, and convenient payment methods, XscapeTulum has everything you need to make your trip to Tulum unforgettable. Book your stay with us today and prepare to be immersed in the beauty and charm of Mexico's Quintana Roo region. Don't miss out on the opportunity to create lasting memories at XscapeTulum.
Closest airports
Cozumel International Airport
41miPrivate pool
Free parking
Outdoor swimming pool
Free wifi
Spa tub
Hot tub
Air conditioning
Private entrance
24-hour front desk
Kitchen
Non-smoking rooms
Bar
Kitchenware
Kitchenette
Garden view
Room service
Restaurant
Garden
Patio
Bathtub
Terrace
Balcony
Private Bathroom
Parking On Site
Show 9 photos
Deluxe Studio, Queen
1 Queen Size Bed
325 sqft
Garden view
Private Bathroom
Balcony
Terrace
x5
+
x3
More details
Experience a spacious Deluxe Queen Studio with garden views, a private balcony, and a refreshing terrace. This beautiful studio features a comfortable queen size bed, a private entrance, and modern amenities like air conditioning and a refrigerator, making it perfect for a couple's getaway or a small family vacation.
Show 6 photos
Deluxe Suite
1 King Size Bed
325 sqft
Garden view
Private Bathroom
Private entrance
Patio
x8
+
x5
More details
The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. Among the room amenities are a mini-bar, a wardrobe, a safe deposit box as well as a patio and garden views. The unit has 1 bed.
Show 12 photos
Premium, Queen, Balcony
1 Double Bed
325 sqft
Garden view
Private Bathroom
Balcony
Private entrance
+
More details
This suite features air conditioning, tile/marble floor and pool view. Up to 3 children are allowed to stay in existing beds.
Show 11 photos
Luxury
1 King Size Bed
485 sqft
Garden view
Private Bathroom
Private entrance
Refrigerator
x4
+
x3
More details
Indulge in the ultimate luxury with our spacious 484 sqft Suite, featuring a private lounge and a breathtaking garden view. Retreat to the comfort of a king size bed, enjoy the convenience of a private entrance and revel in the amenities of air conditioning, a refrigerator, and a walk-in closet.
Show 10 photos
Premium, King, Balcony
1 King Size Bed
325 sqft
Garden view
Private Bathroom
Balcony
Private entrance
+
More details
This suite has a balcony, private entrance and tile/marble floor. Up to 3 children are allowed to stay in existing beds.
Show 14 photos
Apartment, Patio
1 Sofa Bed
1 Queen Size Bed
645 sqft
Garden view
Kitchen
Private Bathroom
Kitchenette
+
More details
Immerse yourself in the beauty of nature with a garden view from your private balcony or patio in this spacious 646 sqft apartment. With a fully-equipped kitchen, comfortable beds, and a relaxing atmosphere, this apartment is perfect for a family of four looking for a peaceful retreat.
Show 14 photos
Penthouse Apartment
1 Sofa Bed
1 Queen Size Bed
755 sqft
Private pool
Spa tub
Garden view
Kitchen
+
More details
Experience luxury living in our spacious 753 sqft Penthouse Apartment, featuring a private pool and spa tub, a garden view balcony, a fully-equipped kitchen, and a cozy terrace for your ultimate relaxation. With a queen size bed and a comfortable sofa bed, this apartment can comfortably accommodate 2 adults.
Show 10 photos
Studio, Pool View
1 Queen Size Bed
375 sqft
Garden view
Kitchen
Private Bathroom
Kitchenette
x5
+
x3
More details
This studio has a balcony, air conditioning and tile/marble floor. Up to 3 children are allowed to stay in existing beds.
Show 16 photos
Superior Apartment
1 King Size Bed
645 sqft
Private pool
Garden view
Kitchen
Private Bathroom
x10
+
x6
More details
Indulge in a luxurious stay in our Superior Apartment, boasting a spacious 667 sqft area. Unwind with a Garden view and take a dip in your very own private pool. Enjoy top-notch amenities including a fully-equipped kitchen, private entrance, and a comfortable sitting area.
Show 10 photos
Apartment
645 sqft
Kitchen
Kitchenette
Minibar
Dryer
x10
+
x6
More details
Featuring a private entrance, this air-conditioned apartment is consisted of of a kitchen, 1 bedroom and 1 bathroom with a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator and kitchenware. The apartment offers a mini-bar, a coffee machine, as well as a patio and outdoor furniture. The unit offers 1 bed.
Show 12 photos
Apartment, Garden View
1 Sofa Bed
1 Queen Size Bed
645 sqft
Garden view
Kitchen
Private Bathroom
Kitchenette
x10
+
x6
More details
Experience the beauty of nature from the comfort of this spacious 646 sqft apartment with a stunning garden view. With a fully equipped kitchen, private bathroom, and cozy sitting area, this apartment is the perfect retreat for 2 adults and 2 children.
Show 17 photos
Premium, King
1 King Size Bed
430 sqft
Private pool
Hot tub
Garden view
Private Bathroom
x4
+
x3
More details
Indulge in luxury in our Premium King room boasting a spacious 431 sqft area and featuring a private pool, hot tub, and garden view. Unwind in the comfort of your own private entrance and patio, and enjoy modern amenities such as air conditioning, a bathtub, and a walk-in closet.
Show 16 photos
Apartment, Terrace
645 sqft
Kitchen
Kitchenette
Balcony
Minibar
x10
+
x6
More details
The private pool is the standout feature of this apartment. Boasting a private entrance, this air-conditioned apartment comes with a kitchen, 1 bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator and kitchenware. The apartment features a mini-bar, a coffee machine, as well as a terrace and a balcony. The unit has 1 bed.
Show 22 photos
Deluxe Apartment
645 sqft
Kitchen
Kitchenette
Balcony
Minibar
x10
+
x6
More details
The private pool is the standout feature of this apartment. Boasting a private entrance, this air-conditioned apartment features a kitchen, 1 bedroom and 1 bathroom with a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator and kitchenware. The apartment features a mini-bar, a coffee machine, as well as a balcony and outdoor furniture. The unit has 1 bed.
Room - 1 Bed
x4
+
x3
More details
Premium, Queen
1 Queen Size Bed
x4
+
x3
More details
Premium
x4
+
x3
More details
Jacuzzi
1 King Size Bed
x4
+
x3
More details
Deluxe, King
1 King Size Bed
x4
+
x3
More details
Dormitory, 1 Bed
More details
Penthouse
x10
+
x6
More details
8.6
2,222 reviewsFrom
$98Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇬🇧
Jessica
9.1
9.1
Such a lovely oasis in Tulum. The location was great, just far enough away from the main nightlife to not be bothered by it but only a short walk to be right in the centre of town. The staff were all incredible, the food and drinks and service was amazing. As a solo traveller I felt safe and and at home with the lovely welcoming and friendly team of people working here. I would definitely return.
The only two things that I didn't love were: - no bedside lights or light switch for the main light near the bed. (Not a huge deal) - the owner or manager seemed quite annoyed a lot of the time and would shout at the staff which was quite off-putting and seemed very over the top and unnecessary. Hopefully he was just having a bad week and that's not the way the staff are normally treated.
🇨🇴
Lucie
10
10
We were very happy with our stay at Xscape Tulum. The bedroom was clean and comfortable with a nice little balcony, that was surrounded by plants for lots of privacy. The pool area was great - especially as the beach in Tulum is currently covered in seaweed, the pool was a perfect place to relax and cool off. The staff were very helpful and kind. The restaurant was also great, they offered a good breakfast deal until 12pm each day, so no rush to wake up in the morning. The hotel also offered bike rentals which was very useful to explore the surrounding areas.
The hotel is a little far from the main town, this had its pros and cons. It meant that it was nice and quiet, but it’s a bit of a walk to the main bars and restaurants. There were a couple of very nice places close by though.
🇬🇧
Kelsey
10
10
The hotel is beautiful, staff are amazing and its a great location. The food at the restaurant is really good (really large portions) and the happy hour even better. We were able to rent scooters and bikes from the hotel for a really reasonable price and the staff gave recommendations and safety advice. We had a great stay and would definitely recommend.
It can be noisy at night, one night there was loud music and someone shouting over a microphone until 4am. It didnt affect our stay being amazing but its something to consider.
🇨🇦
Robert
9.1
9.1
I’ll start with saying the Staff Were Wonderful on every level at this Hotel…they actually care. The restaurant has excellent food again with excellent service. Housekeeping did a excellent job with keeping our room squeaky clean even under the bed. Front desk staff always willing to help or recommend things…awesome experience.
I would like to see a designated area for smokers, I don’t smoke neither does my wife. I don’t think it’s respectful for people to smoke in my face in the restaurant while eating or pool area. I would like to see more people wearing masks, I experienced quite a few people with very bad coughing issues (sick) these people should be asked to put a mask on…it was very uncomfortable to see this and no respect for the healthy people sitting beside them in the restaurant or pool area. The pillows on the bed were terrible, sorry but they were really uncomfortable…lumpy old feeling. Your beds actually feel quite good but the pillows need to be replaced.
🇺🇸
Carlos
8.2
8.2
the property was well maintained. the staff was always very helpful. even when I booked my tour to Chechen itza they helped make that happen. I myself enjoyed the location it was at the end of town far enough from the nightlife, but close enough to walk, restaurants were closer and there were PLENTY to chose from but every morning I would go to the Coffee shop right down the street for AMZING coffee and great food. I highly recommend this place. Also renting a scooter for about $30 a day was perfect to hit all the beaches and the tulum ruins all within 10 maybe 15min on the scooter.
there really isn’t much I didn’t like about it. I got exactly what I expected for my travels.
🇬🇧
Dani
9.1
9.1
We planned to stay for 1 night and ended up booking 5 nights. It meant we moved rooms a few times and they were all fantastic! Great place to hire bikes around the corner, and 10ish min bike ride to the beach. Loads of vegan food places locally (bonus for me). The staff were fantastic and gave a real personal touch! We were caught out the first night, as the gates were shut when we got back, but there is always someone on the desk to let you in :)
Nothing, it was all good :)
🇮🇪
Joan
10
10
Very clean. Great pool. Lovely staff. We could rent scooters and bikes which was great. Food here is yummy too!
Towels changed just once in the 7 days we stayed there. Often toilet rolls not replaced so had to go get more (on 3 occasions) location is perfect if you want to be close to town but the town is not great. I would definitely recommend to stay near the beach.
🇦🇺
Aachal
8.2
8.2
We enjoyed our stay at the Xscape Tulum. The hotel is in a quiet part of town...approx 20 mins walk from the main part of the main street. The grounds are so luscious and green and really well maintained. The pool was lovely, too, but the bottom needs to be fixed. Staff were efficient, and a lovely welcome drink was provided. Our room was nice and spacious and had a big terrace with bean bags.
The room had a coffee machine, but no tea or coffee was provided. Pillows were really hard. There was construction going on, so it was noisy during the day.
🇪🇸
Louise
8.2
8.2
I have stayed there four times as I like the location and it’s more or less quiet at night. The staff are very friendly.
I wish they had soap dispensers rather than single use plastic bottles. furthermore it would be nice to have a chair in the bedroom . I asked for a room downstairs as I can’t lift my heavy luggage, however I was given a room upstairs and a receptionist helped me. At check out there was no one around to help hence I had to carry a 25 kg suitcase down several steep stairs . The owner doesn’t appear to be friendly and never once said hello, spoke loudly in the small restaurant and had extremely loud heated arguments. it was very uncomfortable for many guests I believe .
🇩🇪
Sarina
9.1
9.1
this hotel is just stunning! I loved everything about it. - amazing garden, pool and facilities - the restaurant was awesome and had delicious meals on the menu - very attentive staff, super nice and helpful - good location in general in tulum town - in general rather calm & quiet which I loved - my first room on the ground floor was super quiet & just lovely, the second one on the first floor was a bit less soundproofed
only minor things: - located next to a main road (bit noisy at rush hour times but not too much) - someone in the restaurant has a strange ringtone that goes off every 3 mins :D (like “ah ohh”) - a hairdryer would have been great
Attractions
Tulum
2.8miTankah Park
2.8miGrand Cenote (Gran Cenote)
2.8miCasa Cenote
6.6miCenotes Sac Actun
8.6miCenote Dos Ojos
9.7miXel-Ha
10.7miMuyil
12.7miAkumal
16.5miXotik-Ha EcoPark
23.9miKantun Chi Ecopark
24.2miSian Ka'an Biosphere Reserve
26.8miPalancar Reef
30.8miPlaya Palancar
31miAttractions
Tulum
2.8miTankah Park
2.8miGrand Cenote (Gran Cenote)
2.8miCasa Cenote
6.6miCenotes Sac Actun
8.6miCenote Dos Ojos
9.7miXel-Ha
10.7miMuyil
12.7miAkumal
16.5miXotik-Ha EcoPark
23.9miKantun Chi Ecopark
24.2miSian Ka'an Biosphere Reserve
26.8miPalancar Reef
30.8miPlaya Palancar
31miAirports
Cozumel International Airport
41miCasa Mia
Cuisines
Italian•Mexican•Seafood•Steakhouse•Local•International•Latin AmericanAmbiances
Family Friendly•Traditional•RomanticLocation
OutdoorAge restrictions
All agesAvailability
All seasonPrivate pool
Free parking
Outdoor swimming pool
Free wifi
Spa tub
Hot tub
Air conditioning
Private entrance
24-hour front desk
Kitchen
Non-smoking rooms
Bar
Kitchenware
Kitchenette
Garden view
Room service
Restaurant
Garden
Patio
Bathtub
Terrace
Balcony
Private Bathroom
Parking On Site
Accessibility
Entire unit located on ground floor
Upper floors accessible by stairs only
Activities
Bicycle rental
Bike tours
Happy hour
Horseback riding
Snorkeling
Tour or class about local culture
Walking tours
Bathroom
Bathtub
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Linens
Walk-in closet
Cleaning Services
Daily housekeeping
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Breakfast in the room
Restaurant
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Family rooms
Hardwood or parquet floors
Mosquito net
Non-smoking rooms
Private entrance
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dining table
Kitchen
Kitchenette
Kitchenware
Oven
Refrigerator
Stovetop
Living Area
Dining area
Sitting area
Sofa
Outdoors
Balcony
Garden
Outdoor furniture
Patio
Private pool
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Clothes rack
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
Fire extinguishers
Key access
Safe
Safety features
First aid kits available
Spa
Hot tub
Massage
Outdoor swimming pool
Spa lounge/Relaxation area
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
Inner courtyard view
Pool view
From
$98Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free public parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 16 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Cash
Mastercard,
Visa,
American Express
This property does not accept cash.
When are the check-in and check-out times for XscapeTulum?
Rooms at XscapeTulum become available for check-in at 03:00 PM and guests are requested to check out by 12:00 PM.
Does XscapeTulum come with parking?
Yes, there is ample parking available at Xscape Tulum. It is a free public parking facility located on site. There is no need to make a reservation for parking.
How much does a stay at XscapeTulum cost?
Room rates at XscapeTulum initiate from $98. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.
What types of rooms does XscapeTulum offer?
The hotel XscapeTulum offers a variety of room types including studios, suites, and apartments. Rooms range in size from 323 sqft to 753 sqft and can accommodate 2 adults, with some rooms able to accommodate 1 or 2 children as well. Smoking is not allowed in any of the rooms. Beds in the rooms vary, with options including queen size, king size, double, and sofa beds.
What are the main attractions at XscapeTulum?
At XscapeTulum, guests can enjoy a variety of leisure amenities during their stay. They can spend their time at the hotel by taking a dip in the private pool or the outdoor swimming pool, which is available all year round. There is also a spa tub and a hot tub/Jacuzzi for guests to relax and unwind.
For those seeking outdoor activities, the hotel offers bicycle rental and bike tours, as well as walking tours. Snorkeling and horseback riding are also available for guests looking to explore the surrounding area. Guests can also enjoy the spa lounge/relaxation area and indulge in a massage for ultimate relaxation.
When it comes to dining options, Casa Mia is the on-site restaurant, offering a variety of cuisines including Italian, Mexican, seafood, steakhouse, local, international, and Latin American. The restaurant has a family-friendly, traditional, and romantic ambiance to suit different preferences.
Is there a swimming pool at XscapeTulum?
XscapeTulum hotel has an outdoor pool available all year round. There are no age restrictions mentioned, so it is suitable for guests of all ages.
Does XscapeTulum have on-site restaurants?
Yes, the hotel has a restaurant called Casa Mia. The ambiance options include Family Friendly, Traditional, and Romantic. The cuisines offered at this restaurant include Italian, Mexican, Seafood, Steakhouse, Local, International, and Latin American.
Can I use my credit card at XscapeTulum?
Yes, you can use your credit card at XscapeTulum. However, cash is not accepted as a payment method. Accepted credit card payment methods include Visa, American Express, and Mastercard.
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