133 reviews
From
$346Calle 86 Sur Santa Cruz Palomeque, Merida, 97315, Mexico
133 reviews
1/74
From
$346Spa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Spa
Air conditioning
24-hour front desk
Non-smoking rooms
Welcome to Hacienda Santa Cruz Merida, a luxurious 5-star hotel located in the beautiful city of Mérida, Mexico. Situated just 7mi from the city center, this hotel offers a tranquil escape while still being close to all the action. With 133 reviews, you can trust that your stay here will be nothing short of exceptional.
From the moment you arrive, you'll be greeted by our attentive 24-hour front desk staff, who are ready to cater to your every need. Take a dip in our refreshing outdoor swimming pool, relax with a spa treatment, or indulge in a delicious meal at our on-site restaurant and bar. With amenities like free Wifi, private parking, and air conditioning in every room, your comfort is our top priority.
For those looking to explore the area, our hotel offers various activities such as bike tours and walking tours, allowing you to immerse yourself in the local culture. Plus, with a pet-friendly policy, even your furry friends can enjoy a luxurious vacation with you. So whether you're seeking relaxation, adventure, or both, Hacienda Santa Cruz Merida is the perfect choice for your next getaway. Book now and experience the best that Mérida has to offer.
Note: The provided data does not include information about the restaurant menu, so it cannot be mentioned in the description.
When you stay at Hacienda Santa Cruz Merida, you'll have access to our stunning outdoor swimming pool. Surrounded by lush greenery and comfortable loungers, the pool is the perfect place to relax and soak up the Mexican sun. Take a refreshing dip in the crystal-clear water or simply lounge by the poolside with a refreshing beverage from our poolside bar. Whether you want to swim laps or simply unwind, our pool offers the ideal oasis for a rejuvenating escape.
For your dining pleasure, our hotel features an on-site restaurant with a variety of dining options. With a warm and inviting atmosphere, you can choose to dine in a family-friendly setting, a traditional ambiance, a modern space, or opt for a romantic experience. Our restaurant specializes in Mexican cuisine, ensuring that you have the opportunity to savor the authentic flavors of the region. From mouthwatering tacos to flavorful enchiladas, our talented chefs will prepare the perfect meal to satisfy your cravings.
When it comes to making payments, Hacienda Santa Cruz Merida offers convenient options for our guests. We accept cash payments, as well as major credit cards such as Mastercard and Visa. This flexible payment policy ensures that you can easily settle your bill and enjoy a hassle-free stay. So whether you prefer to pay with cash or card, rest assured that we have you covered.
At Hacienda Santa Cruz Merida, we offer a range of room types to suit your needs. From our spacious Junior Suite to our comfortable Double Rooms, each room is beautifully appointed and designed with your comfort in mind. Our suites can accommodate up to three adults and one child, while our double rooms are perfect for couples or solo travelers. With a variety of bed options available, including twin and king-size beds, you can rest easy knowing that a peaceful night's sleep awaits you.
Closest airports
Manuel Crescencio Rejón International Airport
4miSpa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Spa
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Restaurant
Terrace
Garden
Wheelchair accessible
Private Bathroom
Free toiletries
Balcony
Parking On Site
Show 10 photos
Junior Suite
1 Queen Size Bed
1 Twin Bed
540 sqft
Private Bathroom
Air conditioning
Free toiletries
x3
+
More details
Experience luxury and comfort in our spacious Junior Suite, perfect for a family of four. With a generous size of 538 sqft, this suite features a private bathroom, air conditioning, and complimentary toiletries. Relax in separate Twin and Queen size beds and enjoy modern amenities such as a telephone, cable channels, and ironing facilities.
Show 4 photos
Double Room
1 King Size Bed
540 sqft
Balcony
Air conditioning
Free toiletries
More details
Our spacious and beautifully designed Double Room offers all the comforts you need for a relaxing stay. With a generous size of 538 sqft, a balcony for you to enjoy, and amenities such as air conditioning and free toiletries, it's the perfect choice for couples seeking a cozy getaway.
Show 15 photos
Deluxe Double or Twin Room
1 King Size Bed
540 sqft
Balcony
Air conditioning
Free toiletries
+
More details
Enjoy the spaciousness of our Deluxe Double or Twin Room, featuring a generous 538 sqft of living space, a comfortable King size bed, and a balcony to take in the views. With air conditioning, free toiletries, and other convenient amenities, this room is perfect for both solo travelers and those accompanied by a child.
Show 12 photos
Suite
1 Twin Bed
1 King Size Bed
540 sqft
Air conditioning
Free toiletries
+
More details
Relax in our spacious suite, perfect for a couple or small family, featuring a comfortable king-size bed, a twin bed for the little one, and convenient amenities like air conditioning and free toiletries. Enjoy your stay in style and comfort!
8.5
133 reviewsFrom
$346Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇮🇱
Alex
8.2
8.2
A very nice property, full of charm and authentic. the hotel is big but large enough to do not feel the other guests. The hotel has two pools and a restaurant open the all day, and a nice bar during night.
The restaurant was really OVER priced, the food is tiny and extremely expensive for nothing very small portion and no choice, the menu is quite expensive we got bill of 2600$mxn (150euros) for our small family lunch and nothing crazy at all we did not even order a plate for each we shared few things... !! in the morning we did not paid attention to continental or American breakfast we ordered 4 omelette and come a bill of 1795$MXN such is almost 89 euros for 4 omelette ... I am still make this joke and smile but the price are not faire at all, you should avoid the restaurant and go to Merida to eat and enjoy really food.
🇺🇸
Mary
10
10
This facility is beautiful, every detail is magnificent. As beautiful as the pictures are on the website, it is more stunning upon arrival. The food in the restaurant was delicious and elegantly prepared. We used the hotel as home base to visit sites near Merida. Later in the trip we stayed in downtown Merida, and with the traffic it took us 30 minutes to get outside of Merida. We highly recommend Hacienda Santa Cruz not only for its beauty but for its easy access to the highway and visiting sites nearby. We also loved our waiter - he was charming and taught us a lot about the area and also gave us excellent meal suggestions.
🇺🇸
Paula
8.2
8.2
Different hotel experience at a historical property. At night it was very impressive with the hanging lights. The food and staff were excellent.
The room could have been cleaner and it smelled a little musty. The TV also had a large black line going through the screen making it difficult to watch.
🇲🇽
Alonso
10
10
The place is beautiful, It is a place that combines the beauty of the past with the comfort of the present. The food is very good. And The staff was very kind, friendly and attentive.
no complains.
🇲🇽
Trina
8.2
8.2
The setting is magnificent. So many old growth trees and beautiful gardens. Our room was very comfortable. The staff is very pleasant and very proud of their work. It was a very tranquil and relaxing stay.
The smaller pool was very warm! Much too warm to be refreshing. I am not sire what they could do to change that. The pool by the restaurant did not look clean.
🇺🇸
Elaine
8.2
8.2
The grounds were beautiful, and the spa was a real treat.
Limited menu at the restaurants - I would prefer more variety in meals.
🇺🇸
Ari
8.2
8.2
Beautiful grounds. Comfortable beds.
Our room had no door on the bathroom (just a curtain). Would be ok except bathroom had a bit of a smell (drain gas I think). Otherwise, room very clean and comfortable
🇬🇧
Declan
9.1
9.1
We loved the cenote, the room and comfy bed, the food, the ambiance, but especially Carlos the waiter who took great care of us. Thank you
🇺🇸
Rufus
10
10
relaxing, good food, nice linens, beautiful grounds
pillows were horrible. this was the only negative .
🇮🇱
Yael
9.1
9.1
Amazing room, lovely outdoors, friendly staff.
Too pricy restaurant.
Airports
Manuel Crescencio Rejón International Airport
4miAirports
Manuel Crescencio Rejón International Airport
4miAttractions
Main Square (Plaza Grande)
6.3miCasa de Montejo
6.3miMerida Cathedral (Catedral de San Ildefonso)
6.3miPalacio Municipal
6.3miProgreso Cruise Port
6.5miMuseo Fernando García Ponce (MACAY Museum)
7.3miPaseo de Montejo
7.6miHacienda Yaxcopoil
10.4miSotuta de Peón Agave Plantation (Hacienda Sotuta de Peón)
10.7miMayapan
12.2miDzibilchaltún
15miEknakán
20.1miCuzamá
23.5miCuisines
MexicanAmbiances
Family Friendly•Traditional•Modern•RomanticLocation
OutdoorSpa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Spa
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Restaurant
Terrace
Garden
Wheelchair accessible
Private Bathroom
Free toiletries
Balcony
Parking On Site
Accessibility
Wheelchair accessible
Activities
Bike tours
Happy hour
Themed dinners
Tour or class about local culture
Walking tours
Bathroom
Free toiletries
Private Bathroom
Bedroom
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Coffee house on site
Fruit
Restaurant
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Tour desk
General
Air conditioning
Chapel/Shrine
Designated smoking area
Facilities for disabled guests
Family rooms
Ironing facilities
Non-smoking rooms
Internet
Free wifi
Media & Technology
Cable channels
Telephone
Outdoors
Balcony
Garden
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Safety & security
Safe
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Back massage
Beauty services
Body scrub
Body treatments
Facial treatments
Full-body massage
Massage
Neck massage
Outdoor swimming pool
Spa
Spa lounge/Relaxation area
Spa/Wellness packages
Waxing services
Transportation
Airport shuttle
Shuttle service
From
$346Check-in
From 15:00
Until 23:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Visa,
Mastercard,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at Hacienda Santa Cruz Merida?
Hacienda Santa Cruz Merida's check-in window is between 03:00 PM and 11:00 PM, with check-out required by 12:00 PM.
Is there parking available at Hacienda Santa Cruz Merida?
Yes, there is free private on-site parking available at Hacienda Santa Cruz Merida. No reservation is required.
What's the nightly rate at Hacienda Santa Cruz Merida?
Accommodations at Hacienda Santa Cruz Merida can start from $346. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
What are the room types available at Hacienda Santa Cruz Merida?
The Hacienda Santa Cruz Merida hotel offers a variety of rooms including Junior Suites, Double Rooms, Deluxe Double or Twin Rooms, and Suites. The rooms have a size of 538 sqft and smoking is not allowed. The occupancy ranges from 1 adult and 1 child to 3 adults and 1 child, depending on the room type. The beds provided are a combination of twin beds and king-size beds.
Which amenities can guests enjoy at Hacienda Santa Cruz Merida?
Guests at Hacienda Santa Cruz Merida can spend their time enjoying a variety of leisure amenities offered by the hotel. They can relax and rejuvenate at the spa, which offers spa and wellness packages, as well as a range of massages, body scrubs, and facial treatments. The spa lounge provides a tranquil space for relaxation.
For outdoor activities, guests can take a dip in the outdoor swimming pool or indulge in a soak in the hot tub/jacuzzi. They can also explore the hotel's surroundings through bike or walking tours.
Guests can satisfy their taste buds at the on-site restaurant, which offers a variety of cuisines including traditional and modern Mexican. The restaurant is family-friendly, making it suitable for guests of all ages.
With these leisure amenities, guests have plenty of options to unwind and enjoy their time at Hacienda Santa Cruz Merida.
Does Hacienda Santa Cruz Merida feature a pool area?
The hotel has an outdoor pool according to the provided data.
Does Hacienda Santa Cruz Merida feature its own restaurants?
Hacienda Santa Cruz Merida has a restaurant on-site. The restaurant offers a variety of ambiances including family-friendly, traditional, modern, and romantic. The cuisine served at the restaurant is Mexican.
Does Hacienda Santa Cruz Merida accept credit cards and cash payments?
Yes, Hacienda Santa Cruz Merida accepts both credit cards (Mastercard and Visa) and cash payments.
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