1,393 reviews
From
$116Calle 62 329, Merida, 97000, Mexico
1,393 reviews
1/107
From
$116Outdoor swimming pool
Free Private Parking
Free wifi
Spa tub
Hot tub
Air conditioning
Beach chairs/Loungers
24-hour front desk
Welcome to Hotel Palacio Maya, a charming 4-star hotel located in the heart of Mérida, Mexico. With its excellent location just 0.9 kilometers from the city center, this hotel offers easy access to all that the vibrant city has to offer.
The hotel features 1393 rave reviews, making it a popular choice among travelers. The minimum price for a stay at Hotel Palacio Maya starts from just $116, offering great value for money.
Guests staying at Hotel Palacio Maya can enjoy a range of fabulous amenities including a pet-friendly policy, an outdoor swimming pool, and private parking, all free of charge. The hotel also boasts a spa tub, fitness center, and a restaurant, ensuring that guests have everything they need for a comfortable and enjoyable stay.
After a day of exploring the beautiful city of Mérida, guests can take a refreshing dip in our outdoor swimming pool. With its tranquil ambiance, the pool is the perfect place to relax and unwind. Please note that Pool 1 is exclusively for adults, ensuring a peaceful and serene experience for our guests. So, grab your favorite book, lounge on a comfortable sunbed, and soak up the Mexican sun while enjoying a refreshing swim.
When it comes to dining, our on-site restaurant, Restaurante #1, offers a family-friendly ambiance that caters to all tastes. Whether you're craving traditional Mexican cuisine or international dishes, our talented chefs have you covered. Indulge in mouthwatering meals, made with fresh, locally sourced ingredients, that will satisfy even the most discerning palate. So, gather your loved ones and enjoy a delicious meal together in the warm and inviting atmosphere of Restaurante #1.
At Hotel Palacio Maya, we understand the importance of convenience and flexibility. That's why we offer a variety of payment options for our guests. In addition to accepting cash, we also accept Discover, JCB, Mastercard, Visa, and UnionPay as payment methods. So, whether you prefer to pay with cash or use your credit card, we've got you covered. Rest assured that your stay with us will be hassle-free and tailored to your needs. Book your stay today and experience the convenience and comfort of Hotel Palacio Maya.
Closest airports
Manuel Crescencio Rejón International Airport
3.8miOutdoor swimming pool
Free Private Parking
Free wifi
Spa tub
Hot tub
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Sun deck
Garden
Terrace
Balcony
Bathtub
Free toiletries
Private Bathroom
Parking On Site
Show 13 photos
Standard, 1 Double, Balcony
185 sqft
Balcony
Minibar
Flat-screen TV
Refrigerator
+
More details
This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Junior Suite
1 Queen Size Bed
430 sqft
Minibar
More details
Junior Suite Standard is 431 square feet and includes a queen-size bed 150-154 width plus desk, satellite tv , tea and coffee making facilities , and ironing set.
Show 14 photos
Standard, 2 Twin, Balcony
2 Twin Beds
185 sqft
Balcony
Minibar
Flat-screen TV
Refrigerator
x4
+
x3
More details
This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Show 3 photos
Standard, Single
More details
Standard, 2 Twin
+
More details
Economy
x4
+
x3
More details
Economy
Show 3 photos
Suite Jacuzzi
2 Queen Size Beds
430 sqft
Spa tub
Kitchenette
Balcony
+
More details
Suite with jacuzzi is 431 square feet and includes 2 queen-size beds 150-154 width plus balcony, desk, satellite tv , and tea and coffee making facilities .
Show 16 photos
Suite, 2 Queen
2 Double Beds
430 sqft
City view
Private Bathroom
Balcony
Minibar
+
More details
Indulge in the spacious comfort of our Suite Two Beds, offering 431 sqft of luxury living space, with a stunning city view from your private balcony. Relax in style with two double beds, a private bathroom, minibar, and all the modern amenities you need for a perfect stay.
Superior
x6
+
x3
More details
Superior
Show 7 photos
Family Suite
540 sqft
Spa tub
Minibar
Flat-screen TV
Refrigerator
+
More details
The hot tub is the standout feature of this suite. The air-conditioned suite has 2 bedrooms and 2 bathrooms with a bath and a shower. The suite features a mini-bar, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit has 3 beds.
Show 13 photos
Standard, King
1 King Size Bed
185 sqft
x4
+
x3
More details
Welcome to our cozy Standard King Room, perfect for a romantic getaway or a comfortable stay for two. With a spacious 183 sqft, a luxurious king-size bed, and no smoking allowed, you'll feel right at home during your stay.
Standard, Queen
1 Queen Size Bed
x4
+
x3
More details
Queen Size Bed
Show 5 photos
Suite
1 Double Bed
430 sqft
City view
Private Bathroom
Coffee machine
Flat-screen TV
x4
+
More details
Show 3 photos
Standard Room
1 Double Bed
Balcony
+
More details
Room Standard
Suite, Pool View
x8
+
x5
More details
Suite Pool View
Show 12 photos
Suite, Jetted Tub
Spa tub
Balcony
Minibar
Flat-screen TV
+
More details
Studio, Pool View
x5
+
x3
More details
Studio Pool View
Show 11 photos
Presidential Suite, Double
1 Double Bed
430 sqft
Hot tub
Spa tub
City view
Private Bathroom
x8
+
x5
More details
Suite Presidential
Show 2 photos
Suite Deluxe
1 Queen Size Bed
More details
Basic
x4
+
x3
More details
Basic
Show 7 photos
Family Suite, 3 Double
3 Double Beds
540 sqft
Hot tub
Spa tub
City view
Private Bathroom
x4
+
More details
Indulge in the spaciousness of our Family Suite, a 538 sqft haven that comfortably accommodates 4 adults and 2 children. Relax in the private hot tub/Jacuzzi or soak in the spa tub while enjoying stunning city views. With three double beds and an array of luxurious amenities, including a flat-screen TV, minibar, and coffee machine, your stay will be unforgettable.
Studio Deluxe
x5
+
x3
More details
Studio Deluxe
Show 13 photos
Standard, Double, Balcony
1 Double Bed
185 sqft
City view
Private Bathroom
Balcony
Minibar
x10
+
x6
More details
Relax and enjoy the city view from your private balcony in our charming Single Room with Balcony. With a comfortable double bed and modern amenities, this room is perfect for 2 adults and 1 child, ensuring a memorable stay.
Studio Deluxe, 2 Queen
2 Queen Size Beds
x5
+
x3
More details
Studio Deluxe Two Queen Beds
Show 3 photos
Junior Suite Executive
2 Queen Size Beds
430 sqft
Balcony
Minibar
x4
+
More details
Junior Suite Executive is 431 square feet and includes 2 queen-size beds 150-154 width plus balcony.
Show 14 photos
Standard, 2 Double, Balcony
2 Double Beds
185 sqft
City view
Private Bathroom
Balcony
Minibar
+
More details
Step onto the balcony of our Twin Room and enjoy a stunning city view. With two double beds, a private bathroom, and amenities like a minibar, coffee machine, and flat-screen TV, your stay with us will be comfortable and convenient.
Presidential
x4
+
x3
More details
Presidential
Master Suite
+
More details
Suite Luxury
x8
+
x5
More details
Suite Luxury
Standard, Twin
x10
+
x6
More details
Room Two Beds
Show 12 photos
Suite, 2 Double
2 Double Beds
430 sqft
Hot tub
Spa tub
City view
Private Bathroom
+
More details
Indulge in a spacious Suite with Spa Bath, offering a luxurious hot tub, a city view balcony, and modern amenities including a minibar, coffee machine, and flat-screen TV. Perfect for a family getaway, this room comfortably accommodates 2 adults and 2 children, providing a relaxing haven after a long day of exploring.
Show 14 photos
Standard, Twin, Balcony
Balcony
Minibar
Flat-screen TV
Refrigerator
+
More details
Suite, 2 Bedroom
x8
+
x5
More details
Suite Two Bedrooms
Standard, 2 Double
2 Double Beds
1 Twin Bed
Balcony
x4
+
x3
More details
Two Double Beds
Suite Premium
x8
+
x5
More details
Suite Premium
Premium
x4
+
x3
More details
Premium
Junior Suite Standard
Minibar
+
More details
Dormitory Presidential
More details
Bed In Dormitory Presidential
Standard, Triple
x3
+
x4
More details
Dormitory Standard, Shared Bathroom
More details
Bed In Dormitory With Shared Bathroom
Standard, Single, Balcony
Balcony
More details
Standard, Quadruple
2 Double Beds
x4
+
x3
More details
Dormitory Standard
More details
Bed In Dormitory Standard
8.7
1,393 reviewsFrom
$116Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇳🇱
Aaron
9.1
9.1
Great room, bathroom, space. Couch, AC, your own coffee machine, mini fridge, everything.
A bit far to walk to the centre. Also the staff is not there for 'tourists'. If you want to know for example how to join a free walking tour or go to Uxmal, they sadly don't know. But if you need room cleaning or something, they can fix it instantly. Just no knowledge about what's outside the hotel.
🇺🇸
Ruth
10
10
We had reservations at a smaller hotel, which I was very central and charming, but quite old, and was suffering from broken water pipes. We moved to Palacio Maya after the first night on the basis of recommendations from friends. We were given a spacious junior suite with balconies off both the living and bedroom. The pool and grounds were cinematic . Breakfast was tasty and ample.
The location took some "getting used to." Our previous hotel had had better access to the center, and Palacio Maya is several blocks from any coffee houses, restaurants or shops. But we quickly recalibrated our expectations and were eventually grateful for the extra exercise.
🇬🇧
Karl
8.2
8.2
The main thing for us (50+ couple) is that the room is a decent size (enough to have 2 cases open on the floor) nicely decorated, clean, and that we feel safe and comfortable. All boxes ticked. Room was great. We used the pool. Staff friendly and helpful. Wifi and aircon great. We booked a room with a balcony but were put in a room with no balcony. The staff thought they were doing us a favour as the room with the balcony had a smaller bed. We didn't mind this and asked for the balcony room and they moved us. The hotel is a 15 minute walk from the main central plaza (Plaza Grande).
We didn't like the random change in costs for ordering room service. We ordered 2 club sandwiches and chips/fries one night and the cost of the fries almost doubled when we ordered on the second night. Check the price before ordering.
🇵🇹
A
9.1
9.1
Basically we liked everything about this hotel. The hotel is super clean and very well maintained, both in the common areas and in the rooms. The garden and pool are super nice and relaxing. The room had a great area and was always meticulously clean (the cleaning service even made cute sculptures with the bath towels!). The bed was very comfortable (just a little too high for what we are used to). The wifi is excellent. The location is perfect, quiet and easily walkable to the centre. For those who rent or have a car, the hotel offers free parking for guests.
The pool area is super nice and naturally there is a bar next to it, however there was never anyone to serve you a snack or a drink. Several times my husband had to go into the hotel to call someone. One day the pool was full of guests, everyone wanted to drink/eat something but there was anyone... I really think it's a shame to have a pool full of guests and never have anyone available for the bar service next to it :|
🇬🇧
Alison
8.2
8.2
Modern, clean, spacious room and bathroom. Fridge. Pretty garden with peacocks. Hammocks and loungers by the pool (although we didn’t use them). Room cleaned promptly with amusing touches left by the maid (eg towels turned into animal shapes). It’s quite a long walk to centre but that’s ok, but a good half hour walk from either bus station though. Plenty of coffee shops locally for breakfast and a very reasonably priced laundry nearby for a one-day service. Hotel is on a busy road but it’s quiet inside.
Reception staff didn’t seem friendly, unlike other places we’ve stayed in Merida and didn’t really even acknowledge us until we checked out. We had a double room but only one chair on the balcony, only one glass, and on one day only one bottle of water. There’s a coffee maker but no coffee provided.
🇫🇮
Annika
10
10
The property was super clean and the staff very warm and friendly. There was a relatively big, beautiful and cozy garden area, and we spent some time at the pool as well. We really enjoyed our stay here.
You must walk a little bit in order to reach the more lively central restaurant area but then again it means the property was in a more calm area and we could not hear any music in the night time (which we preferred). We walked to the property from the central area later in the evening after dinner and it was not a long walk. Also, the balcony we had in our standard room was quite small and there was no space for two people but would consider this as a minor issue since our stay otherwise was wonderful.
🇷🇴
Traian
10
10
- The location was quite close to city centre - The nearby area was quite - Free parking available - There were 2 comfortable beds in the room, which was also quite spacious - The garden area was great, with a nice pool, several trees including a mango one, flowers, 2 peacocks, and a nice sitting area with benches and swings
- The door leading to the balcony was a bit harder to close, someone might leave it open by mistake - Sometimes it did take about 1 minute for the shower hot water to be available, but this was not really an issue as the weather outside was hot so a cold shower was really usefull
🇩🇪
Melanie
8.2
8.2
big room, clean and comdortable. the garden and the pool was very nice. Very good location.
Breakfast was very simple and they couldn’t serve everything from the menu.
🇺🇸
Antoinette
10
10
The location was just off the tree-lines street of Paseo Montejo, walking distance to many restaurants and shops. Out room was quite large and very clean and had really comfortable beds. It was facing the west so we were treated to a stunning sunset every night. The garden was beautiful and clean, with hammocks and little tables and chairs scattered among the trees.
The only thing I can think of is that I couldn’t find any pool towels by the pool.
🇺🇸
Patrick
9.1
9.1
The beds are very comfortable! Two great A/C units. The location is close to everything yet just a short safe walk away from the busy areas so it was nice and quiet. The peacocks, hammocks and grounds were spectacular! The staff was very friendly and accommodating. Our limited Spanish was no problem at all. The parking was spacious and secure. The two balconies looking towards the center of town overlooking their beautiful gardens were amazing! This is our 4th time to Merida and this was our favorite hotel by far.
A really minnor issue was that we got the 2 room suite with a kitchenette and dinning room table with chairs, but there was no microwave, plates or silverware. But the restaurant borrowed us plates and silverware so that was cool. Pro tip: Next time we will buy throw away plates and silverware and make our vacation even better not having to do dishes.
Attractions
Paseo de Montejo
0.4miProgreso Cruise Port
0.9miMerida Cathedral (Catedral de San Ildefonso)
1miPalacio Municipal
1miMain Square (Plaza Grande)
1miCasa de Montejo
1miMayapan
5.2miMuseo Fernando García Ponce (MACAY Museum)
5.2miDzibilchaltún
7.7miSotuta de Peón Agave Plantation (Hacienda Sotuta de Peón)
16.8miHacienda Yaxcopoil
17.6miEknakán
22.4miCuzamá
26miAttractions
Paseo de Montejo
0.4miProgreso Cruise Port
0.9miMerida Cathedral (Catedral de San Ildefonso)
1miPalacio Municipal
1miMain Square (Plaza Grande)
1miCasa de Montejo
1miMayapan
5.2miMuseo Fernando García Ponce (MACAY Museum)
5.2miDzibilchaltún
7.7miSotuta de Peón Agave Plantation (Hacienda Sotuta de Peón)
16.8miHacienda Yaxcopoil
17.6miEknakán
22.4miCuzamá
26miAirports
Manuel Crescencio Rejón International Airport
3.8miRestaurante #1
Ambiances
Family FriendlyLocation
OutdoorAge restrictions
Adults onlyAvailability
All seasonOutdoor swimming pool
Free Private Parking
Free wifi
Spa tub
Hot tub
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Sun deck
Garden
Terrace
Balcony
Bathtub
Free toiletries
Private Bathroom
Parking On Site
Bathroom
Additional bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Food & Drink
Bar
Breakfast in the room
Fruit
Minibar
Packed lunches
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Tour desk
General
Air conditioning
Elevator
Family rooms
Ironing facilities
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Electric kettle
Refrigerator
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
Hot tub
Outdoor swimming pool
Public Bath
View
City view
From
$116Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Visa,
JCB,
Discover,
Mastercard,
Cash only,
UnionPay
This property accepts cash.
What's the check-in and check-out schedule at Hotel Palacio Maya?
Rooms at Hotel Palacio Maya become available for check-in at 03:00 PM and guests are requested to check out by 12:00 PM.
Does Hotel Palacio Maya provide parking options?
Yes, Hotel Palacio Maya offers free private on-site parking for its guests. No reservation is required.
How much does a stay at Hotel Palacio Maya cost?
The base price for Hotel Palacio Maya starts at $116. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
What are the room types available at Hotel Palacio Maya?
Hotel Palacio Maya offers a range of room types including Suites, Double rooms, and Twin rooms. All rooms are non-smoking and have different occupancy capacities. The Suite Two Beds and Family Suite can accommodate 4 adults and 2 children, while the Standard King Room, Single Room with Balcony, Presidential Suite, Twin Room with Balcony, and Suite with Spa Bath can accommodate 2 adults and varying numbers of children. The bed sizes include Double beds, King size beds, and a combination of Double and King size beds.
What are the main attractions at Hotel Palacio Maya?
Guests at Hotel Palacio Maya can spend their time enjoying a variety of leisure amenities. They can relax and take a dip in the outdoor swimming pool, or unwind in the spa tub or hot tub/jacuzzi. The hotel also offers beach chairs and loungers for guests to enjoy the beautiful beach. For those who prefer to stay active, there is a fitness center and a sun deck where they can exercise and soak up the sun.
When it comes to dining, guests can dine at Restaurante #1, which offers a family-friendly ambiance.
In terms of pools, the hotel has an outdoor pool available throughout the year. However, please note that this pool has age restrictions and is for adults only.
Overall, guests at Hotel Palacio Maya have plenty of options to make the most of their time at the hotel and enjoy a relaxing and enjoyable stay.
Does Hotel Palacio Maya have a pool for guests?
The Hotel Palacio Maya has one pool available. It is available all year round and is located outdoors. There is an age restriction, as it is only for adults.
Does Hotel Palacio Maya feature its own restaurants?
Yes, the Hotel Palacio Maya has a restaurant on site called Restaurante #1. Based on the provided data, it is not specified if there are any other restaurants available at the hotel.
Can I use my credit card at Hotel Palacio Maya?
Yes, you can use your credit card at Hotel Palacio Maya. They accept Discover, JCB, Mastercard, Visa, and UnionPay. Cash is also accepted as a payment method.
Featured hotels
Featured hotels
Cities nearby
Popular cities