Everyone was very welcoming and helpful. Zineb checked us in and helped us several times, always with a smile. Teresa, the manager, was wonderful. She also welcomed us at check in and helped us get medical help when our child hurt her ankle. I can’t say enough nice things about how well we were treated. We liked it so much we stayed an extra night. The decor everywhere is beautiful. The rooms are very comfortable and so clean. Shower was great. We weren’t able to use the pool, but it looked inviting. We would definitely come back and plan to stay at Barceló hotels elsewhere.

It was all great.

Breakfast was awesome it was more than we expected and the service too each and everyone was caring and courteous we just loved it from the fresh and health juices to the deserts were all good only thing we felt not so good was the english breakfast tea it tasted odd maybe they should change the brand as a tea drinker i didn't like it then i didn't have choice anyway that can be overlooked as rest everything was perfect

choice of Tea could have been better like how they have different coffee they did have green tea etc but that doesn't satisfy me nothing else to bother this is the best place to stay in cassablanca great stay

staff was extremely helpful & nice , zainab & najeeb , all of them are helpful and friendly.

they are no soundproof… it really all the noise come from the street to our room .

1. Location was superb. Easy access to offices (if you are there for business) and to a lot of nearby restaurants. Arab league park is around 900m away (where I went for my daily morning runs), and the Hassan II corniche is about 1.5km away as well. 2. Breakfast spread was good (although it was almost the same every day during our 6 days of stay) 3. Check in process was smooth and the person at the reception was quick to give us a room, even though we checked in 1 hour earlier 4. Gym was ok, with a couple of treadmills, 2 ellipticals and a few other equipment and weights, although early morning, I often found there was no towel available often.

1. Room was weirdly designed. Open shallow wash basin right next to bed, it felt weird. 2. Also quite less space to really do anything in the room. 3. Do not take a pool view room. That's pricier and yet worthless. We were disturbed by the loud music on almost all days from the pool. They have live bands and otherwise loudspeaker music playing in the evening till late night, making it impossible to sleep. 4. They also called us several times to book a hamam, even after we repeatedly refused it. Got quite annoying.

The pool and surrounds and gym were great and the staff were extremely helpful. Breakfast was awesome. Pool well maintained and an oasis after the crazy world outside. When we complained staff were quick to try and fix, but the proactive maintenance left a little to be desired. Room was of a good size and location very central. Gym better than most hotel gyms.

While it has 5 star facilities like a pool , wellness centre and gym - it is not a 5 star hotel. Our room was tired and needed a makeover ( was supposed to have been an upgrde) . The shower leaked over the floor , the loo needed fixing and the place did not feel clean . Gym mats wee greasy. Basic water in room charged for and tea bags heavily rationed. No hooks anywhere to hang up your towels and safe kept malfunctioning.

Nice, Clean, Modern Hotel...Great Staff...gave us access at noon. Great Shower, Great Beds

Location is normal. Not like in a cool/nice neighborhood per se...That would be my only "negative" to the hotel, but it is not a bad neighborhood....it is a main street with lots of options were to eat, but not like in the modern part of Casablanca. I was only one day in Casablanca..not sure what other area could be better. Maybe if you are in Moroc for the "Morrocan" experience, this hotel is "too modern" compared to a Riad...but great service and should serve most people. Would stay here again any day.

Beautiful hotel, very clean , rooms were stunning, hotel public area’s stunning. The pool area really lovely . The hotel was the perfect escape from the busy streets of Casablanca. Staff were also very good. Only thing is the shower is in the bedroom (with a kind of frosted glass), I and my partner didn’t mind. WC was hidden away though . Even with the shower in the room, it was still a gorgeous room.

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This hotel is good for business travelers. it has all the amenities of a five star hotel like in any other major city in the world. Hotel is on a Main busy Street but rooms are well insulated from the noise. Location wasn’t bad but not great either. It is a about a 30 min walk to the mosque and Ricks cafe and at night it’s not recommended to walk. the Rooms are nicely furnished but the bathroom is open to the room except for the toilet so not your traditional set up. Beds are very comfortable with good quality sheets! we didn’t use the pool or gym so can’t comment on those.

they did not provide robes and only one pair of slippers for the 2 of us. mini bar only has water, no other beverages. I know it’s a dry country but not even juice? Breakfast was not included and cost 22euro pp. We went to nearby cafes instead for our breakfast.

Breakfast was great, the staff was super friendly and also spoke English. The fact that the gym was 24 hours was a bonus. Most hotels have a limited time on gym access.

The WiFi did not work for more than 12 hours one evening. No alternative option was offered. Reception kept telling me they are dealing with it to try again in 10 mins, but no improvement till the next day. Not what you expect for a 5* hotel. Turns out if I would have complained a bit more they would have sent IT to my room and get it fixed. This solution was only offered to customers who kept complaining (such as my colleagues). Seems that waiting patiently got me nowhere.

Why did I like this property? Ease of booking, checkin, very nice/spacious room with beautiful view of the mosque (10th floor), comfortable bed, contemporary design, plugins for devices, onsite restaurant - with excellent choices, convenient location. AND- value for money!

We requested the hotel to arrange car service to the airport, which they did very kindly. However, the driver had some kind of meltdown. He has us waiting in the car for several minutes while talking outside. Then got in vehicle and began shouting out the window. We asked him to proceed to the airport and he said 'soon'. We were now nearly 15 min late. We got out of the car, got our bags, and got a regular taxi. The hotel did call us in the taxi and refunded the difference in payment. It was a little nerve wracking.