I liked its location - on the edge of Thamel not far from a main road. Everything in the room worked as it should have. There was a very small balcony. I had stayed there before an it remained in line with previous expectations. The bed was comfortable and I could leave my things there while I went trekking.

Insistence on a 12.00 check out when they were not busy. They did look after my bags but I had a long day without a room or place to rest.

The location of the hotel is fantastic, you can move around Thamel very easily. All the food options (local, Japanese, western, Chinese etc.). For this stay, I booked for an apartment, however, there was some issue with the water leakage to the room. Therefore, we had to go for another room (not apartment) but the hotel staff were absolutely amazing in taking care of our needs. Also, there was some problem with the water heating, but they shifted our room to provide with the best service (thanks to Dilip who was taking care of the room service). Special thanks to Nick (our contact person for the booking at Alpine Hotel) who helped with booking the tourist bus tickets to travel around and also, rental car. Most importantly, Nick helped with booking the RT-PCR test before leaving. Will come back for the staffs and their helpfulness.

The rooms are old, so they need maintenance. It is understandable that during the Covid-19 period, they are going through a difficult time. I believe the situation will improve and the rooms will be better taken care of. But the deficiencies were well taken care of by the awesome staff at this Hotel.

This is my first time in Alpine Hotel & Apartment, The staff in the hotel are amazing. I felt like I am at my home, the way they treat me I am like a family member of them, and the location is perfect. When we went out of the hotel, we can see so many restaurants, shops, and marts. The hotel is situated in a quiet area, owners are very friendly and helpful whatever you want to do in Nepal they are always ready to help, ready to organize. I felt so secure during my visit to Nepal. I would like to thank the Alpine team I will be back soon.

Staff Ambience, Location.

Since it was off season, the room booked with complementary brakefast and dinner, but they failed to provide quality food. Foods were just managed. Especially dinner. Additionally i had to pay for dinner.

Pickup and drop off at the airport with flower garments and shawl. Hotel is located in thamel just a stones throw away from a busy shopping street with good restaurants and trinket shops. The staff are resourceful and flexible and can plan and arrange excursions. All in all good people + friendly staff

Friendliness of the staff, location, comfort...

The difficulties about payment that i already mentionned. They have been solved easily...

This was my third visit in Alpine hotel. It was great experience and the staff are so friendly and they treat guest like family member. Breakfast and food was awesome.

For me everything was perfect

Friendly, supportive and extra Caring. Helped my brother get one nice room to stay

The breakfast was nice and It was so tasty. Also the milk tea...awesome taste.

Everything was more than what I expected.

Great rooftop! Nice people helped a lot there. Thank you for the stay!