My 5th stay at the Hotel Ben Centre. Perfect location, a 5 minute walk from the train station and in walking distance to all this beautiful city has to offer. Basic, clean and friendly. The rooms are small but adequate. Room cleaned everyday. The beds are 10 out of 10 for comfort. Can't wait for my next stay there. I have stayed in much bigger hotel rooms, but Hotel Ben Centre is just right for the price. I am 64 years old and I have stayed with my daughter, both daughters together with my granddaughter and on my own. The rooms are secure and there is 24 hour reception. The main door to the stairs has to be opened by reception, giving that extra layer of protection. Great hotel.

The weather! The stairs (same as most hotels). Nothing I do not like about the hotel.

Booked here due to my regular hotel being fully booked and I was late booking. in all honestly, it's was a nice stay and I wouldn't be shy to book here again. Staff - Limited contact as I'm self efficient however check-in/Check-out was simple. Room - Twin room with private bathroom. Small but functional with everything you need for a night sleep. both and bathroom was clean and sheets/towels where clean and the offer of room clean or sheets/towels change was offered daily. Hotel - Safe and secure door entry to the main hotel with it being locked by staff at reception until verieified as a guest. Standard Amsterdam property with spiral staircase. CCTV covering the corridors which I prefer and room doors key entry. Noise - it's Amsterdam City centre not The Hague.. its going to be background noise from the bustling day & night time economy. some talking from other residents but that's not the hotels fault. Would reccomend!

Some paint touchups and a lick of paint but its Amsterdam!

The room, toilet and shower were super clean. The location was great only a couple of minutes walk from the train station and close to everything you want/need. The staff was friendly and helpful, Like every house/hotel in the center old part of Amsterdam you have to climb the steps but this is ok, great workout for the legs and keep you fit. No Problem at all, we laughed every time we went up the floors I would definitely recommend it and look forward to my next stay at the BEN central hotel in Amsterdam.

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Location is fantastic, couldn’t ask for better! Our 4th time staying here, no lifts, lots of stairs but you can’t fault it on location, price and comfortable beds. The gentleman on reception was very friendly and helpful and any staff we met were friendly and cordial. Also there’s a beautiful resident white cat, what’s not to love.

Couldn’t fault it, great value for money, we were on the second floor which was ideal. Rooms are small, bathroom is fine, beds are comfy, pack your ear plugs and eye mask and you’ll be sorted.

For the money it was great, clean and comfortable, nice staff. Safe.

They asked for 20 euro for the key. I got it back at the end. I wasn't warned. It cost me 5 euro to get it out of the cash machine. And when I got it back there was nothing to spend it on as I was on route back to the UK? Why have such a costly, old fashioned, inconvenient system? Why can't we have our cash cards authorise the amount like most places, or just put the rooms up a couple of euros each to cover the cost of the very few lost keys you have. I won't be staying here again for that reason as I bring large groups and we can't do that for every room.

Location is great if you're a smoker like me u can smoke and sleep lol. Clean sheets, clean shower and toilet. Staff were pleasant. Lovely cat at reception, always a good sign if hotel staff care for animals.

Staircases were crazy. I have a slipped disc and asthma/copd so these were quite difficult for me. I asked to change room but none were available which is fair enough. After a few climbs I got used to them and they were actually quite fun once I'd visited a few coffeeshops lol

Friendly people in the reception. Location is good to walk everywhere. Room is exactly same as shown in booking reservation info, you get what you should expect as a cheap option.

Room smells not bad but really old like a carpet. Window is quite good but still not enough to isolate the outside noise so you need earplugs to sleep at weekend nights. There is no elevator, might be difficult to carry a luggage via tiny stairs typical in Amsterdam.

Bed was comfy, staff very polite and pleasant, room was clean.. very close to most things for a 1star it wasn't that bad after reading some of the reviews, only bit that wasn't great was the stairs.. not great for someone who has bad knees..but overall was a good stay.

Stairs but you get used them Was on the second floor instead of the fourth Could do with a tv, but you don't go away to sit in your room and watch tv

Open 24hours. Friendly staff. Clean and comfortable. Coffee machine. Private bathroom. Great location

Shower curtain wasn’t long enough so didn’t reach the bottom of the shower basin so the bathroom floor was soaking wet. Longer shower curtain would be great and maybe include a bath mat. Would also be nice if you could take card for the coffee machine as some of my friends didn’t bring cash and sometimes we had no change. Was quite loud outside in the morning and was often woken up but that is not the properties fault and we still had a great stay

Location was ok. Central, but the room was really quiet (after I spoke to the excitable 20 year old lads next door about keeping the noise down lol). We needed central for onwards travel, so the location worked for us. The left luggage service was a real bonus. The beds were surprisingly comfortable - me and two teenagers got a great sleep. Staff were friendly and helpful. There are narrow, steep stairs - it's an old Amsterdam building, so not great if you have mobility needs. Best bit was the cat at reception.

Be aware you're round the red light district here - was ok, but I can see it might suit some more than others!