Location was great. Right in the heart of the city and very close to bars and restaurants. Close to the Vrijthof for the Andre Rieu concert which was great.

Oh my. The stairs are so steep. If you have mobility problems it is a love / hate relationship. So close to the centre and everything you need but damn the stairs are like Mount Everest even for able bodied people. If you like getting very drunk 😉 or do have a permanent disability, maybe consider somewhere else. Apart from this, it is a great hotel.

My room was quiet and there was no noise from the street (however, it was oriented towards the yard). The staff were friendly and initiated an offer to upgrade my room. The place is connected with a bar, but it has a separated entry and you don't hear any noise. The beds are high and super comfy, my room was also quite big and comfortable. The location is directly in the city center.

I cannot think of anything major, maybe a few smaller details like a second (hands) towel would be appreciated.

Excellent central location. Very friendly staff and superb, helpful service. Reasonable price, very good value for money. Clean rooms, and very helpful checkin process. On seeing that we are a couple they upgraded us to a better room for free. Has a nice human touch rather than the impersonal nature of large hotel chains.

The stairs are steep, it was not a problem for us, since the staff helped us right away at checkin. But might be issue for those with small kids or mobility issues.

Fantastic location right near the main Mkt square, churches and restaurants . Only 10 mins walk from the station . They make a wonderful coffee the best we had in Europe and were very helpful and amenable. Also carried our bags up the steep stairs for and served an excellent buffet breakfast.

The hookers at night meant we could not sit at the bar for a drink because the smoke bothers me but not everyone.

Beautiful rooms, spacious, quiet and dark to sleep in. Bar area inviting and very stylish, great service. Simple smoking area out back. Fantastic location

I probably wouldn’t choose a room that meant I had to cross a hallway and unlock a door for the bathroom again but this slight inconvenience was reflected in the price.

Breakfast was very good. All our needs were attended to. Staff was very friendly, helpful & accommodating. Room was very spacious.

Would have liked more lights in the room, it was a bit dim with only 1 ceiling light. Hotel located in a narrow alley- not very easy to park & unload bags. Stairs are very steep, so not suitable for older people or those with mobility issues.

The room was clean and cozy. The bathroom just outside the room. The room was a bit cold when we arrived but they provided a small heater that did its job.

Some of the other guests were shouting and making noise in the corridor during the night (but it was of course not the host's fault).

Staff were very friendly and clear, everything was very clean.

The room was small and the ventilation was very loud. The beds were very adequate, though slightly small. At night the room was very warm. Keeping the windows cracked was not an option because of loud ventilation hardware right outside.

Room was clean, bed was very comfortable and we even had a bathtub. Location was also excellent - smack in the centre, but still zero noise in our room - even with our window open on a Friday evening. Not sure what else you could ask when looking for a hotel room in Maastricht. Especially at this excellent rate. Nice decorations and atmosphere is also a big plus

Communication with the hotel was pretty bad. I had a question regarding our arrival, but they did not respond - neither on booking or the email address on their web site.

really lovely place for a really good price right in the city centre room was big and clean had Netflix and others room felt safe and clean with a big bathroom with good hot water rooms were private and didn’t really see other people once in the hotel, let us leave our bags there before check in which was helpful and helped us with where to park

could be alittle noisy in the evening but not too bad, abut akward to pay as only one person is able to do that and there not always there