Staff were really kind, cleaning staff were amazing, excellent same day laundry service. Reception happy to organise airport taxis for us. Good security at night time. Free coca tea to help with altitude sickness. Fabulous hot shower 😀

Breakfast could be a bit chaotic if there were a lot of people staying.

Staff was very helpful and kind, so kind! Thank you Veronica and Freddy for all you did for us! Room is simple decorated, every day cleaning and towel changes. Breakfast is basic, but enough for a good start of day - eggs, ham, cheese, bread, fresh juice. If you are not able to have it at the hotel (as all daily trips in Cusco start at 3-4 am) you will get breakfast box. 24 hours you can have tea in the breakfast area. You can book different daily trips through the hotel, rely on staff' recommendation and you won't wrong!

Lack of coffee during all the day - only for breakfast but we missed it due to all trips we did.

Freddy, Veronica and the rest of the staff were all wonderfully kind. The hotel was very clean, and beds were very comfortable.

The location was very noisy at night, especially from dogs. Our room's window was perpendicular to another room's window which meant we could hear them talking late at night and their light came through to our room. I would recommend the hotel use thicker curtains to block the light from such rooms.

This was an incredibly hospitable hotel. The owners are very prompt, responsive and kind. They take care to know what adventures you are going on and when you are returning (as a solo traveler, I like having someone watching out for me). Breakfast was good, fresh egg’s prepared! Would like fruit as an option.

The location was a challenge for me. Walking to old town was very hectic, I preferred to take a cab or Uber. The neighborhood is very loud, dogs bark all night and a few car alarms constantly go off. I did not sleep well.

The owners were amazing. They were kind and genuinely interested, offered great tips, and went above and beyond to be helpful. I had a problem that was not related at all with the hotel, and yet they stepped in for me to help solve it. Also, the coffee they serve at breakfast is super good, and you can buy a bag of it freshly ground when you leave. It's their own coffee that they grow somewhere outside of Cusco. The hotel is modern, and even a bit chic, and is decorated in the local fashion - lovely!

Big, comfortable and quiet room. Very good breakfast. Friendly hosts, even packed us breakfast when we left super-early for a tour.

Location is not that great, but it's not that far from the city center.

The staff were all very nice but there was difficulty some communicating for non-Spanish speakers. Overall very satisfied with our stay, thank you!

The showers weren’t so warm so had to shower in warm water most nights.

The place is really nice, the facilities looked new and clean. The bed was super comfy. We didn't have time to get breakfast, but we could grab some things to eat on the way, the staff was super nice.

The location is not so near the city center. It's like a big market around.

Everything was clean. Elizabeth gave Us one of the Best welcome I’ve ever had in an hotel. Yolanda, Frans and Michael were supper attentive too. For sure we will go back.

Nothing. Everything was excellent.

Friedly staff, breakfast is good however its organisation should be improved especially in early morning when the breakfast room is full with guests

Too cold in the room (auxiliary heater in each room would kelp :)), organisation of breakfast