Great location and lovely staff. Very accommodating, especially with our late arrival time from Machu Picchu. Bed was surprisingly comfortable. Good price.

Bathroom was very small and shower took a bit of time to warm up.

The property is centrally located and in walking distance to Palacio de Armas. The rooms are clean and nicely decorated. The breakfast are is sunny and very clean. There is a kitchen and tea area that are open 24/7. You have access to hot and cold water and coca tea at all times. If you cannot finish your food, you can store it in the fridge in the kitchen area. The staff are amazing. Suly, Iris, Yudi, Yase, Orquídea and Dayana were helpful, welcoming and very kind. Staff made us a cake in honor of our dad’s birthday which was a very nice surprise and delicious.

Breakfast was good. If you have dietary needs you need to let them know in advance probably before arrival. For example, almond milk. Bathroom could be bigger. There were 4 of us with an extremely tiny bathroom and shower. Our room was rather cold however it had a heater that was turned on request.

We stayed here for a week over 2 stays and really loved it. The building design isn't perfect but the staff are the best: every single person that we interacted with at the front desk, housekeeping, and kitchen was incredibly friendly and helpful. They are the reason we loved our stay. Location is great, near the Plaza de Armas, and we had a large room (213). Beds were comfortable and our room was quiet. Breakfast is simple but very good, including fresh squeezed orange juice, cereal, breads, and hot food cooked in small batches so it was always fresh (varieties of eggs, potatoes, mini-pancakes, delicious ricoto chili sauce). We asked for some recipes when we left! The dining room is on the highest floor and has a huge window with a view of the city. It is also available as a seating area during the day. Tea is always available and the shared kitchen is small but always very clean. We had a great stay.

Our shower was only warm in the evenings but hot in the mornings.

My wife and I stayed here for a total of two weeks when we used Cusco as a base to explore the Sacred Valley. There are lots to like about this place: central location, a decent breakfast buffet (and a small breakfast pack is available if going on a tour with early morning departure), organised staff, clean rooms with nice showers, complimentary water and tea, heater in each room. We could also leave our backpacks at the posada when we went on a multi-day trek/tour.

We can sometimes hear the folks in the room beside ours quite clearly from the bathroom, but it wasn't really a problem as most guests seem to be quite quiet/considerate.

Excellent buffet breakfast in a room with a view to the roofs of Cuzco. The staff is exceptionally great and very accomodating. We did not, at first like the room they had originally allocated for us and we were pleased they could change and we were finally pretty happy with the change After having visited Machu Picchu it was a surprise to find out this is where Binghan lodged before his expeditions

Shower was not really very hot in the first day but as soon as I let them know the temperature was brought up. In the spanish way, the rooms are around a Patio which means all windows give out to the open corridor around this patio, a bit invasive as people have to walk by, but as mentioned before we were changed to a room in a far corner, and were pleased with that.

Wonderful customer service! The ladies at the reception were kind, helpful, and exceptionally warm. They made it feel like home. Suly, Sarit, and Mary gave me lots of recommendations and tips for ensuring an enjoyable and safe trip. This was especially valuable as a solo traveler. I always felt like I was in good hands with them. On one of the evenings, I wasn't feeling well and they brought me extra blankets and ensured that I had something to eat. The location is excellent! Right in the heart of Cusco. There are so many cafes, restaurants, galleries, museums, and shops right next door. There's also a grocery store across the street. There are 3 restaurants and a spa in the same building (different lots). The plaza is a 2 min walk away.

The rooms can get a little chilly but they provide a heater and extra blankets upon request. Overall a great stay.

The front desk staff were so kind and helpful. When we arrived, they took the time to share a map and give us a quick rundown of the neighborhood, which was super thoughtful. Additionally, when they heard that our bus/train ride to Aguascalientes was scheduled the following morning before breakfast, they packed us a “to-go” lunch instead - such a nice surprise! They also helped call taxis to the bus station and airport (complimentary!), which made things super easy. One of the best perks was the guest kitchenette, which even had a water filter (a total game changer!). Plus, breakfast was included every morning, which was a great way to start the day. They also let us store excess luggage overnight, while we were in Aguascalientes, which we really appreciated. Honestly, this place was perfect for travelers, and I’d highly recommend it!

Nothing!

AMAZING!!! Only a few blocks from The main Plaza de Armas is a hidden gem with the most amazing staff, cozy rooms, and a great vibe . It's not always easy to find great customer service when traveling but the staff at La Posada del Viajero were the best by FAR! From such kind smiles at breakfast in the morning before being whisked off on a magical tour to the warm welcome upon the tiresome return in the afternoon. The staff were always on point with any needs, requests, or a simple recommendation. We would get such a wonderful rest in the rustic yet warm rooms. Of course, there was plenty of hot water for all of the guests in our group and the wi-fi fully aided any work to be done and much easier. There were heaters in the rooms if needed, but the blankets were also very comfortable and warm. Also, The breakfast nook had such beautiful views of the mountains. Just so majestic. So many reasons to come back again. I can't thank your hotel staff enough. Again, most amazing customer service in all of Cusco. A big THANK YOU to Kenia, Sully, Jaseny, Ruth, Naira, Dabne, and Iris for making my Father's birthday so magical. Such a wonderful team, such a wonderful hotel.

The location is really great and close to the plaza and the terrain is pretty flat around it so no struggling walking uphill. My room was reall cozy, but you can definitely hear other guests outside. It was probably one of the best equipped room in my whole trip, as there is a place to hang your coats near the bathroom, a wardrobe, a chair and small table. Breakfast was great as well, with a lot of variety of food and toasters where you could make your own paninis.

The staff struggled a bit with English but they were very nice and we managed to communicate in the end. The shampoo and soap provided in the bathroom were not very good, so I'd recommend bringing your own or buying one across the street at one of the markets. I did get a dirty glass during breakfast by accident, but it might have been a guest who left it there.

The owner Antonella, the front desk staff Sarit and Marylin are really hospitable, cheerful and helpful in every way. Had a wonderful stay and would stay again. The Morning breakfast included 3 types of cooked eggs, fruit , breads, coffee , hot cocoa , coca tea, lunch meat and cheeses. Very nice serving staff. In a wonderful sunlit room viewing the mountains and city. The staff care for you like family.

It was cold in the room when you first got in but after the heater was turned on it warmed up. Some rooms are recently renovated, all rooms were clean and comfortable.