Initially, I was disappointed from my first sight as this was a type of hotel I would personally never consider if I had been traveling with anyone other than my daughter. She is actually the one who selected this for our stay. It's not that anything was bad. I just stay at high end hotels for the most part. My first thought was to rent another hotel and to just chop it up as a loss. The front desk attendant, Mark Aaron, is what changed my mind. He has such a kind and caring attitude and wanted to do anything within his reach to make my stay as comfortable as possible. In fact, his customer service was impeccable and I can honestly say that he is one of the main reasons I stayed rather than going to another hotel. With that said, it's hard to find great customer service these days and I just wanted to make sure to give him a big shout out for being so attentive and always going the extra mile. He definitely stood out from the pack and is like a shining star in a dimlit world. I think his boss should not only give him a raise but also have him training any newcomers. He's a customer service ROCKSTAR!!

What I didn't like was the selection of channels available and the fact that even though the wifi was connected we were unable to access Netflix

The location was very good. It was close to the city center but in a less noisy area. Everything was around the corner. El Nido is quite expensive compared to other places in the Philippines. So don’t expect to get a luxurious room. The room is basic with everything you need but nothing more. The cleanliness was okay for Asian standards. But I don’t understand the complains about the shower, the pressure is fine and you can even take a warm/hot shower.

The property is a couple blocks away from BPI bank. It’s relatively close to the beach and calm. I really like the location, it’s walkable distance from the party/commercial area but it’s quite and peaceful at night. The internet was good and the staffs were amazing namely Ruby, Reggie and the others. They were always willing to help, friendly and accommodating. The place is clean, and relax. I had a wonderful experience staying at Alocasia.

There were a couple short brown outs but the staff were on top of it and provided us a fan which the generator can handle. You can’t leave your gadgets charging when you are out because the door key controls the electricity. When you are out everything is turned off. The room was cleaned on the 5th day on our 7 day stay. We wished it would have been paced out evenly so that we could have enjoyed more nights with clean sheets. The place is always clean nonetheless and you can request a housekeeping if so desired.

Perfect Location, Clean Rooms, Receptionist is very hospitable and helpful, always be right there everytime you need. All staff are so friendly, they give tips and info about El Nido, and we also book our tour to them. It was truly a hassle free vacation they arrange my airport transfer, tours and other activities in El Nido. WiFi also works perfectly. Thank you Alocasia hostel we appreciate all of you. See you again :)

Perfect Location

Located at the center of everything. The neighborhood is very lively both in the morning and night. It is a 3 minute walk to where the meeting point for most tours is. The room was extremely comfortable and the staff was very helpful. Mark was an excellent host and he went above and beyond to make sure my needs were taken care of. Definitely recommend staying here.

It’s within the town so it’s very accessible to the stores and restaurants

Hot shower is intermittent. There is a sudden bad smell going in the room (maybe the drainage or something). Lack some basic necessities like beddings

I love that this property is right in the city centre which makes everything you need very accessible. The property itself is very clean, air-conditioning is working perfectly and the shower has hot water, not to mention the comfy and big beds which make a perfect good night’s rest after a long day of being out and about doing island activities.

The only issue we had was the sewer smell coming from the bathroom/toilet. I opened the ventilation in the shower which helped out a little bit in eliminating eliminate the odour.

Recepcionists were always helpful. Ella helped me with the tours and provided me great info about what to do. Even I left the luggage before check in time and they put it into the room when was available. The room is big and air conditioned works correctly. Le location is the best. Quiet street, close to beach and near to restaurants areas.

We were greeted by Noah which made us feel welcome from the very start. Then we were assisted by Jordan who made our stay very special and outstanding. He helped us with everything we needed and was beyond helpful, nice and warm to us.

We had an issue with the bathroom which was quickly solved.

The staff are amazing and very accommodating!

No wi-fi. Since there's no signal, wifi is very useful. Also, no exhaust so we needed to open the window however, it only invited lots of mosquitoes inside. The window is quite small but understandable. Also no remote for the TV.