The property is very clean. The staff was good and very accommodating. They have different facilities like spa, gym and restaurant.

The noise from the bar can be heard from the room.

Room was spacious. Employees were nice. Bathroom was big.

Shower is not good. Shower head connected to the hot water has weak water flow, it takes time to get you wet. There is another shower head but the water is cold. The room looks old and does not meet our expectations considering the hype and the posts we've seen online.

The room and bed were good and comfortable enough. The staff were pleasant and courteous. You can order food, have it cooked there and then and have it delivered to your room. There is also a laundry service.

I was not told there was a party on the day we checked in so it was noisy. We were then told it will be just till 11pm but went on until about 2 am. The next day we were transferred to another room. For the next 2 nights there were parties so we could not sleep at once. The rooms were not sound proof. It also said serviced apartments but no one emptied our bins or checked our room. The price stipulated in for the laundry service in the room was an old one.

We booked 2 rooms for 2 days and both had big beds and ample air-conditioning. Wifi was strong. They provided a hair and body wash per room that smelled very good.

1. Staff was the worst! Specially the lady who was in-cherge of payments in the restaurant who didn't seem to know anything because she kept saying she was new. The rest of the staff also needed better training. None of those who we asked seemed to know where our room (Bangkok) was as we asked 3 different people, including the restaurant cashier who seemed to know only 1 dialect and couldn't even speak Tagalog nor English. 2. We were 4 in our group but they gave us only 3 towels. We requested for 1 more that NEVER came. Take note, we were there for 2 nights, 3 days so they could have brought it even on the second or the third day, but no. We ended up buying from the nearby SM. 3. We requested for fork, spoon, plates and ice that again NEVER came at any point during our stay. If they didn't have ice or didnt standardly provide the other stuff we asked to guests, they could have just said so at the start. The place was called "serviced suites" so we expected we could at least ask for additional towels and ice. Again we ended up borrowing from friends who lived in the city or buying from SM. 4. TV/cable in our second room, Brussels, was not working or maybe we just couldn't make it work. With our experience with other requests, we opted not to get help anymore. We just got together in the other room we booked to watch cable when we had some down time. So if you want a place to just leave your stuff and sleep in and will spend next to zero time in, go ahead and book a room in this place. But if you are expecting to stay for more than 1 day at a place with AT LEAST the BASIC services available, like towels and ice and a staff who knew their place of work and is considerate enough to advise guests of the limitations of what they can or cannot provide instead simply having them wait for nothing, I suggest you book with the other hotels in the area of the same price category, specially for the upcoming Dingayang.

restaurant food is good

noisy

nothing like here

I booked 4 days, during the time, I asked to change the sheet for me, they charge me 300 pesos. I chose this hotel because it has a gym, when I was there, I was been told that I need to pay so I can use the gym. the cockroach, mosquitoes, the moldy smell and felt so depressing the room, the AC is go straight to you.