I had an amazing experience at this hotel, which truly exceeded my expectations! While not located in the center of Krakow, the location is perfect — ideal for both drivers and those relying on public transport. Plus, it’s incredibly convenient for getting to the airport quikly, making travel stress-free. The room was spacious, beautifully designed, and equipped with everything needed for a comfortable and relaxing stay. The staff was exceptionally friendly, attentive, and always ready to help, adding to the warm and inviting atmosphere. I recommend this hotel enough for anyone seeking comfort, outstanding service, and a great overall stay!

Everything was just perfect!

Stylish and modern room with super comfortable bed, properly working A/C, light blocking curtains, nice internet connection, even sink and microwave oven in a mini kitchen , which is very comfortable: to buy lunch box at Zhabka, warm it up at the room and don’t spend extra money for a cafe. Free parking. Closed and quiet area. In 15 minutes walk there is a large shopping area with Auchan and many brand shops . 15 mins driving to the old town.

It would be great if a minimum set of cutlery and kitchenware (plates) were provided. There is even an electric stove in the room but no pan or pot.

The hotel is new. The rooms are clean and comfortable. There is no moquette inside the room. The breakfast has a lot of fresh products, both sweet and salty. There is also a restaurant in the hotel. The food quality is good. I appreciate the fact that the hotel is eco-friendly.

I booked a room with a small kitchen inside but no kitchen tools. There was a problem in the restaurant. They were not able to serve alcohol. I tried for the first time a beer without alcohol. It surprised me, but it was good.

+ Clean, well maintained + Very good breakfast + Very nice and helpful staff + Free parking

- As of July 2024, there is a construction site right outside of your window, although the sound proofing of the room is good, you will still hear construction noise, and you will have workers just outside of the window. I think that the hotel should be transparent about this fact upon booking and the price of the room should be lower because of that.

We were delighted by the exceptional service provided by the receptionist blonde lady. When we discovered the TV in our room wasn’t working, she promptly arranged for us to move to another room, all within less than 10 minutes. Additionally, the complimentary parking was a wonderful perk. The breakfast we paid for was truly worth every penny, offering a wide variety of delicious options to choose from.

Is not about what I didn’t liked, but for the next guests, see the Conrad Hotel from the road, and just need go around and will find Conrad Comfort just behind, it’s easy.

I absolutely loved the fact that there is a free parking in the hotel. There is a big shopping centre opposite. The hotel is not far from a bus stop. The staff was friendly. The room was cleaned every day. It was warm in the room. There’s a tiny kitchen. The bed was comfortable. It’s modern and in a good condition.

A little bit noisy: the walls are quite thin and there’s a construction site just in front. No plates, no pan, no cutlery—just 2 teaspoons (with sharp edges), 2 glasses, and 2 cups and 2 saucers. Quite far away from the city centre.

Although it looks like a standard hotel from the outside, when you enter inside, it is above the standards in every way. We stayed in the family suite. The room was very good in every way. cleanliness, room facilities, hotel location, breakfast etc. The employees were very attentive and helped with our requests. I would definitely choose it again and recommend it.

A little bit far from old town but it is walking distance to shopping centers .

The description of the hotel on booking met the reality. It is good hotel, close location to city and highway, even though it is very quiet. Rooms is spacious, modern and nice, same goes to bathroom. Breakfast was good, plenty if food, various options, many vegetables. overall experience is very good. Parking in the underground place is a recommended one, even though they have options to park in front of the hotel.

Nothing that I could think of.

Everything was great. Apartment is amazing- very specious , rooms are big, you have all staff you can need in the kitchen(a lot of dishes, cups and enough tea bags, water), a lot of cute things (teeth kit, shoes napkin, etc.). Each room has bathroom inside( in one room shower, another one with bathtub).If you travelling take in consideration ,since tehre is no seperate washroom you need to use one of those in the room. You have hair dryer, dishwasher, washing machin, kettler, electric cooker, iron that is really convinient. And was really cool you have free parking and its 14 minutes fron old center and 17 minutes from airport.

The only thing that really dissapoint us that we werent able to take supper. We dont understand such attitude even if there were big group , we were only 5 of us and it was 20.00 , so we have to find another place , plus staff wasnt be able to advice other place or give any suggastions. Honestly is wasnt nice at all plus we have children with us.

+ friendly, very responsive staff + clean room with all necessary things including kettle and hair dryer

- our room was 30 meters from another building construction, we couldn't open windows because of the loud noices outside - huge problem with navigation as one drive road is blocked by barrier that they didn't control and another is super narrow and hidden so can't be easily found. Google maps navigator couldn't...