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8.6

3,332 reviews

Novotel Kraków City West

Novotel Kraków City West

Al. Armii Krajowej 11, Krakow, 30-150, Poland

Reservations:

+1-833-728-2041

Choose dates to view prices

Kids' club

Casino

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Air conditioning

Novotel Kraków City West

Welcome to Novotel Kraków City West, a vibrant and modern 4-star hotel located in the beautiful city of Kraków, Poland. Situated just 1.8mi away from the city center, this hotel offers the perfect blend of convenience and tranquility for your stay.

With 3332 reviews, Novotel Kraków City West has proven to be a favorite among travelers. Starting from just $56, this hotel provides excellent value for money. Wake up each morning to a delicious breakfast and explore all that Kraków has to offer, knowing that you have a comfortable base to return to at the end of the day.

Novotel Kraków City West boasts a wide range of amenities for guests to enjoy. Take a dip in the indoor swimming pool, try your luck at the casino, or unwind on the sun deck. For families, the hotel offers a kids' club and kid-friendly buffet, ensuring that younger guests are well taken care of. With a 24-hour front desk and room service available, your every need will be met during your stay.

Immerse yourself in the vibrant culture of Kraków and experience all the city has to offer. Book your stay at Novotel Kraków City West today and make your trip unforgettable.

Indulge in the vibrant atmosphere of Novotel Kraków City West and make your stay in Kraków unforgettable. Bring your furry companions along as pets are allowed, ensuring that no member of the family is left behind. However, please note that charges may apply.

After a day of exploring the city, take a refreshing dip in the indoor swimming pool, available to guests all season long. Whether it's winter or summer, you can enjoy a relaxing swim and unwind in the tranquil atmosphere of the hotel. The pool area also features a sun deck where you can soak up the sun and bask in the beautiful surroundings.

For a memorable dining experience, head over to Novo Square, the hotel's on-site restaurant. Offering a diverse range of cuisines, including European dishes, Novo Square provides both traditional and modern ambiances. Whether you're in the mood for a romantic dinner or a family-friendly meal, this restaurant has something to suit every taste.

Payment options at Novotel Kraków City West are hassle-free. Cash is accepted, and you can also conveniently pay using various accepted methods such as Diners Club, Mastercard, Visa, JCB, American Express, Maestro, and UnionPay.

Choose your ideal room type based on your preferences. The Executive Queen Room is perfect for couples, accommodating two adults with a spacious Queen-size bed. If you're traveling with children, the Superior Double Room is ideal, featuring a Queen-size bed and a comfortable sofa bed. Make yourself at home in these stylish rooms, all of which are non-smoking for your comfort.

Closest airports

John Paul II International Airport Kraków–Balice

4.7mi

Katowice International Airport

45.7mi

Most popular amenities

Kids' club

Casino

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Playground

Picnic area

Garden

Upper floors accessible by elevator

Free toiletries

Rooms

Show 8 photos

Superior Suite, Kitchenette

1 King Size Bed

1 Sofa Bed

325 sqft

Kitchenette

x8

+

x5

More details

Superior Suite with a large bed, sofa and a kitchenette is 323 square feet and includes a king-size bed 150-183 width plus a sofa bed.

Show 7 photos

Executive, 2 Queen

2 Queen Size Beds

2 Double Beds

325 sqft

x4

+

x3

More details

Executive room with two large beds is 323 square feet and includes 2 queen-size beds 150-154 width.

Executive Queen Room in Novotel Kraków City West

Show 4 photos

Executive, Queen

1 Queen Size Bed

325 sqft

Private Bathroom

Coffee machine

Air conditioning

Tea/Coffee maker

x4

+

x3

More details

The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

Show 15 photos

Superior, Queen/Double

1 Queen Size Bed

1 Double Bed

325 sqft

x4

+

x3

More details

Superior Room is 323 square feet and includes either a queen-size bed 150-154 width or a double bed 131-150 width.

Show 8 photos

Executive, King

1 King Size Bed

325 sqft

x4

+

x3

More details

Executive room with one large bed is 323 square feet and includes a king-size bed 150-183 width.

Show 9 photos

Double, Double/Single

1 Double Bed

325 sqft

x4

+

x3

More details

DRAGON'S Room: Meet Novotello the Dragon is 323 square feet and includes either a double bed 131-150 width or a single bed 80-130 width.

Show 5 photos

Novation Superior, 2 Single

2 Twin Beds

325 sqft

x4

+

x3

More details

Novation Superior with two single beds is 323 square feet and includes 2 single beds 80-130 width.

Superior Double Room in Novotel Kraków City West

Show 7 photos

Superior

1 Sofa Bed

1 Queen Size Bed

325 sqft

Private Bathroom

Air conditioning

Tea/Coffee maker

Upper floors accessible by elevator

+

More details

Show 5 photos

Superior Suite, Queen, Kitchenette

1 Queen Size Bed

Kitchenette

+

More details

Show 5 photos

Executive, 2 Twin

2 Twin Beds

+

More details

Show 8 photos

Executive, Single Use

1 Queen Size Bed

+

More details

Show 6 photos

Superior, King

1 King Size Bed

More details

Guest reviews

8.6

3,332 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇫🇮

Jani

9.1

July 2023

We usually take cheap apartments when traveling. But once you pay the double for a night in hotel like this, it's easy to understand why pay double. Had a swimming pool, where had a place for small children and also for adults. The pool is not that big so can be crowded sometimes. The room was clean and big enough for a family of 4. Good breakfast, with enough of choisses. This one had a separate toilet and shower room which was nice.

The parking was 60 pln, which seemed quite expensive for 16 hours parking. But like I said we're used to apartments so maybe that is normal for hotels of this class.

🇺🇸

Brittany

10

November 2022

The breakfast selection was fantastic, there is truly something for everyone. No one went away hungry! Our rooms were next to each other which was great for convenience and there was enough space for lounging and all of our things. The staff was incredibly welcoming and friendly. No matter who we spoke with, they were always more than happy to help us. The restaurant and bar area was great - delicious food that was not priced at ridiculous amounts! The entire facility was very family friendly, if we come back to visit Krakow, we will be staying here again!

The beds were not the more comfortable, the pillows were slightly flat and regulating the rooms made it slightly uncomfortable at night. We would have to open our windows as much as we could to bring in the fresh air. That alone was not enough. Next time we will bring a fan for our room.

🇷🇴

Marcela-elena

9.1

January 2023

Very nice facility. Beautiful city, beyond all expectations. Good beds. Nice parking. Nice people in the reception. Good and plenty food in breakfast. Public transportation near hotel. Gym and pool at high standards.

Some of the customers should have been better educated. It's not the hotel's problem, but I have to say it: Germans, who think they are superior, should not push people at breakfast.

🇺🇦

Get_high

9.1

October 2022

Perfect service provided, personnel was eager to help in any case. Cleanliness of room was amazing as well as bathroom. Breakfast in hotel is worth to try, everyone will find something for themselves. Teapot and capsule coffee-machine were provided. In bathroom there were shampoo and shower gel.

Teapot wasn't working properly and switched off right after it was started. Encapsulated coffee wasn't really matching coffee-machine, as there were only 2 regimes (small cup and big cup) not like was supposed to be, however you may order anything to your room or have it on a bar, which was working till late evening. Toothpaste was absent in a room, but convenient store is nearby.

🇬🇪

Gakheladze

10

February 2023

Breakfast was outstanding. We travel quiet often and selection of the dishes was one of the best i have ever seen. Staff were always friendly and helpful and room was clean and the bathroom was equipped with the all necessary items. Location was not central, buy very easily reachable by bus, about five stops to the old town. We stayed there during the new year and there was very nice atmosphere. We really enjoyed our stay , thank you so much <3

We have no complains at all.

🇵🇱

Aleksandra

9.1

March 2023

I love the rooms - double room was specious with additional sofa which gives a feeling of home

I think the breakfast for 75 PLN was a bit too expensive. Its is more expensive than a value of starter and main course in the evening restaurant so it is not a good value for money. If not booked together with room prior the stay, it is not worth paying.

🇫🇮

Kristiina

9.1

July 2023

Very clean and cosy hotel, easy to find by car. Friendly staff and excellent breakfast. Parking was easy. Nice small pool and gym available.

A bit too far from the city centre by walking. Taxies were easy to get though in front of the hotel. Three times it was ok, once we had to pay double > remenber always to ask for the price. The reception could have mentioned this, but this was no biggie.

🇬🇧

Zuzana

8.2

July 2021

Comfy and big enough for a family of 4 to sleep (executive queen room with 2 big beds), clean. Dinner Restaurant with good food and really pleasant staff - Zurek soup on the photo was delicious, we didn’t have breakfast so can’t comment. Some kids entertainment (PS), but busy

Pool - I booked this hotel especially because it had an impressive pool judging by the photos, but upon arrival we were told we can’t use it as it is fully booked for the day (we only stayed one day) - the hotel could have informed us in advance that swimming spot needed to be reserved - needless to say children were very disappointed, I went to see it and have to say it is also much smaller than advertised - attaching photo - and seeing the el. extension in the paddle right by the pool I’m actual glad my children couldn’t use it - it doesn’t look very safe, other than that all good!

🇱🇹

Simona

9.1

August 2022

Good size room,comfortable beds,nice bathroom with bath,very clean,good AC,very good breakfast,reasonable restaurant for dinner,nice and friendly staff overall,swimming pool and gym.

Parking cost 50 PLN a day using hotel own car park and was half empty because people tried to find alternative and more reasonable parking.

🇬🇧

Sophie

10

May 2023

super lovely hotel, really pretty, staff were fantastic! room was really comfortable and always cleaned to perfection.

nothing! location was a little out the centre but perfect for where we needed to be for work. in the centre it cost 7 pounds in a taxi so it was perfect!

Points of Interest Around Novotel Kraków City West

Attractions

Historical Museum of Krakow (Muzeum Historyczne Miasta Krakowa)

1.2mi

Krakow Town Hall Tower (Wieza Ratuszowa w Krakowie)

1.8mi

Adam Mickiewicz Monument (Pomnik Adama Mickiewicza)

1.9mi

Interactive Museum of Obwarzanek (Zywe Muzeum Obwarzanka)

1.9mi

Maly Rynek (Small Market Square)

2mi

Wawel Hill

2mi

Juliusz Slowacki Theatre in Krakow (Teatr im J. Slowackiego w Krakowie)

2.1mi

Tempel Synagogue (Synagoga Tempel)

2.4mi

Plac Nowy

2.5mi

Divine Mercy Sanctuary (Sanktuarium Bozego Milosierdzia)

3.2mi

GOjump Krakow

5.2mi

Nowa Huta

7.5mi

Pieskowa Skala Castle (Zamek Pieskowa Skala)

8.9mi

Family Home of John Paul II

22.1mi

Wadowice

22.2mi

Restaurants

Novo Square

Cuisines

  • European

Ambiances

  • Family Friendly
  • Traditional
  • Modern
  • Romantic

Pools

Location

  • Indoor

Availability

  • All season

Amenities of Novotel Kraków City West

Kids' club

Casino

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Playground

Picnic area

Garden

Upper floors accessible by elevator

Free toiletries

Stay rules - Novotel Kraków City West

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Novotel Kraków City West

Are pets permitted at Novotel Kraków City West?

Yes, pets are allowed at Novotel Kraków City West. However, please note that charges may apply for bringing your pet.

At what times are check-in and check-out at Novotel Kraków City West?

The designated check-in period at Novotel Kraków City West begins at 04:00 PM. As for check-out, it's before 12:00 PM.

Is there parking at Novotel Kraków City West?

Yes, Novotel Kraków City West offers private on-site parking for guests at a cost of 60 zł per day. Unfortunately, reservations for parking are not possible.

How much does a stay at Novotel Kraków City West cost?

Rooms at Novotel Kraków City West are available starting from $56. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.

What types of rooms does Novotel Kraków City West offer?

The Novotel Kraków City West offers two types of rooms. The Executive Queen Room is a double room with a Queen size bed, accommodating 2 adults, and has a room size of 323 sqft. Smoking is not allowed in this room. The Superior Double Room is also a double room with a Queen size bed and a sofa bed, accommodating 2 adults and 2 children. It also has a room size of 323 sqft and does not allow smoking.

Which amenities can guests enjoy at Novotel Kraków City West?

Guests at Novotel Kraków City West can enjoy a variety of leisure amenities during their stay. The hotel features a casino for those looking for some excitement, and an indoor swimming pool perfect for a refreshing swim. Families with children can take advantage of the kids' club and playground to keep the little ones entertained.

For those who prefer to relax, the hotel offers a sun deck and beach chairs/loungers where guests can soak up the sun. Fitness enthusiasts can make use of the fitness center to stay active.

Food options are also plenty with the on-site restaurant Novo Square offering a range of cuisines including European. The restaurant has a family-friendly ambiance and also offers romantic and modern settings.

In addition, the hotel provides facilities and equipment for outdoor activities such as bicycle rental, cycling, and badminton. Evening entertainment is also available in the form of board games and puzzles.

Does Novotel Kraków City West have a pool for guests?

The Novotel Kraków City West hotel has an indoor pool available all season.

Is there an in-house restaurant at Novotel Kraków City West?

Yes, the Novotel Kraków City West has a restaurant on site called Novo Square. The restaurant offers a variety of ambiances, including family-friendly, traditional, modern, and romantic. It serves European cuisine.

Does Novotel Kraków City West accept credit cards and cash payments?

Yes, Novotel Kraków City West accepts both credit cards and cash payments.