The top floor/4th level rooms with available adjoining rooms and large terrace was an excellent space for a family of 3-5. The hotel staff was kind, knowledgeable & the facilities were wonderful. We swam almost everyday in the separately located solarium pool with adjacent lounge inluding chairs & seating area, bathrooms, showers & changing room including lockers. The rooftop terrace above the pool for taking in a view of the City of Agueda was an exceptional introduction to our stay. Gabrielle, Daniella, Luis & all staff made our staff very special. Breakfast and lunch were delicious. We should have taken better advantage of the full menu & lounge bar, but be aware the lounge is very cozy & the bar is charming with a wonderful selection of food & beverages

Bathrooms could use some minimal maintenance (caulking and grouting), but this did not diminish the value of our stay

The room was fantastic! Value for money, most definitely! The staff were the kindest, despite all of Portugal having kind people everywhere, the staff here took extra care of every guest ! We wished to stay longer however we had to continue onwards! The location is fantastic and super close to the main city attractions such as the umbrella sky project, the art installations around the city and other amenities such as a superb supermarket right around the corner ! They even offer taxi services to beautiful lagoons 30 mins from the hotel! All in all, we were thoroughly satisfied, and won't hesitate to return back!

the room was big, the quality of breakfast was very good, and the staff (reception, breakfast) was very friendly and customer-oriented.

there is an inconsistent look and feel to this place. The messy looks of the reception and long, loveless corridors do not match that of the room and the quality of breakfast (both very good) ...which in the end is what I care about most. It took ages for the water in the shower to get warm.

1) Staff were very friendly and helpful 2) Parking was very convenient. 3) Reasonable prices 4) Great shower

1) Unfortunate about the view of the new build opposite but out of your control 2) Did find the music a bit tedious after a day or so 3) Bit out of town centre but again out of your control

We enjoyed our stay and would recommend it without hesitation. Level of communication and interaction was outstanding, particularly on our specific case, as we had booked our stay before covid restrictions and needed to change dates several times. Any request and change that we requested were accommodated in real time, always with friendly feedback. Spaces were clean and safe, minimum things to upgrade here and there, room comfortable and functional. Staff team with younger profiles, knowledgeable, professional and available. Generally hotel had a good environment and was a nice experience for our family.

Great room, amazing bed, nice staff.

The breakfast room was so crowded I couldn't even sit... there was a line of at least 15 people waiting for coffee... I had to leave without having breakfast unfortunately

An incredibly beautiful pool we were grateful to be able to enjoy with views out over the city (swimcap required, must book a time to use, added facilities have an extra cost). Good food (and lots of it!) at the onsite restaurant. A good pace to stay on the Camino - just a little further to walk than other hotels in town (within a few hundred metres).

Staff Location Facilities Spa amazing

The new building in front of the hotel ,took out what would of been a really nice view

It's our second time in this place and everything is excellent except the mattress which is very hard and uncomfortable for sleeping, it is better to add a comfort layer on the mattress.

The mattress

The restaurant is nice and decorated and everything was comfortable.

I didn’t like the windows because people can see inside the bedrooms when they walk into the spa behind the hotel.