Quite a unique hotel, it was like staying at the museum, overall very positive impression - don’t pay to much attention to improvement points :)

Not much to complain about- a few minor observations: 1. For a 5-star hotel some renovation is needed here and there 2. A bit odd having to additionally ask for a bathrobe 3. At breakfast having to take a cup from the table where you are seated to go to another room to pour tea or coffee 4. Sauna was slightly warm and hammam not working in spite of reception convincing us all was on

I like that the hotel is small and away from the touristy bit of the Algarve.

My only warning is that the weddings can be a bit of an inconvenience. There were three when I was there. The first two - Liverpool and then Irish - were fine. The last one was a very large group of Flemish speaking Belgians. They were incredibly loud and spent the time around the pool shouting at each other. Left pool towels and glasses strewn all over the place. Not relaxing at all when they were there and they were there for three days. I get that the weddings are good business but .......

The hotel was very unique with a mix of new and old. Our hotel room was a good size with much needed air con. The breakfast was a mix of different foods to match the tastes of all the guests from different countries. The swimming pool had a beautiful view, particularly sun set. Each sun bed had a fresh towel and a parasol.

N/a

Very friendly staff, great service A delicious welcome drink A spacious room Easy parking close to entrance Nice lounge area to enjoy a drink Good breakfast Beautiful building

No sockets near bed or on the desk No socket in the bathroom. Receptionist told us it was forbidden in Portugal, but we had a socket in the bathroom in every other Portuguese hotel. The white furniture in the room looked quite cheap and awful. The classic chairs in the lounge were tired looking and uncomfortable. We found it very strange to see the reception in the chapel, while there seemed to be a much better reception area which was used for Roman artifacts from a museum. Large bedrooms with no atmosphere and dated design.

This is a fantastic ex-palace. The reception and main rooms are exquisite. You can use any of the main rooms any time, although the chairs being in keeping with the period are not that comfortable LOL. Great ambience. Excellent pool (getting a pool towel on the other hand more of a challenge!). Basic gym. Outstanding breakfast. Easy parking. Excellent staff. We loved our stay here (we stayed in a superior view room on the 2nd floor, with a terrace looking down to Faro (and a lot of grass). Yes, the building is VERY OLD which means that in a few places the paint is peeling etc. There was also some refurbishment work done in the reception (old chapel ) while we were there. This did nothing to detract from my enjoyment but if you worry about that sort of thing, don't stay.

View from terrace is good, but the grass gets in the way a bit. Getting a pool towel was a challenge - apparently I should have told them that I wanted the one in the room replaced after it was taken away (seriously? some people stay for a week and don't want it replaced??????).

They aren't joking when they call it a palacio! Stunning building, beautiful gardens, plenty of breakfast choices and lovely staff. Perfect for a quiet weekend away and just 20 minutes drive from the airport.

There is very little in Estoi village so if you want to eat out or go for drinks you will need to go to Faro or one of the adjoining towns. Overall the quality of the hotel was good, although it was a touch shabby in places (didn't affect our stay in the slightest). Perfect for a quiet weekend but if you're staying for longer than that or looking for vibrant nightlife then this probably isn't the place for you.

Quality is high practically on all accounts. Staff well trained. Food is well prepared and professionally served.

Can’t think of anything.

What a beautiful and unique hotel! We loved exploring the grounds and gardens. The hotel was pretty quiet when we were there (November) and felt like we had it to ourselves, which we loved. The breakfast really was exceptional and had us set for our day. Everything was clean and comfortable. The pool and steam/sauna rooms were such a lovely treat! The hotel staff were very kind and attentive. We appreciated the little details, such as having water and apple to take on our way out the door. There were options to dine within a short drive and plenty to see and do along the coast very close by.

We wish the pool, steam/sauna rooms were open a little later, so we could have enjoyed after a day of exploring the area!

The staff were lovely and really helpful. Breakfasts were good and there was a lot of choice. Comfortable sitting area in the main building and on the verandah.

We were put in one of the furtherest rooms on the 1st floor and the walk from the room to the main part of the hotel was a long way for us. For the price we also felt that there should have been coffee/tea facilities in the room. A observation on the pool area -we felt that more could be done to make it more pleasant ie the use of plants in pots to soften the landscape.

The history, architecture, grounds, amenities, fabulous breakfast, parking garage, and how close it is to the major highway A22

The thermostat was a little funky to understand. It turned off on its own and when we got back from our daily adventures it was quite warm. I also wished there was a separate small fridge besides the mini bar fridge. Not a dealbreaker but good to know if you plan on buying waters and want to keep them cold.