The breakfast presentation as well as quality is exceptional. Room amenities such as a cool Marshall speaker for synching music is a nicely unique touch, as are design features such as leather-strap door handles. Very cool vibe and helpful staff. Food quality in the on-site restaurant was excellent as well.

The only reason for a downgrade is what the property MUST provide in their descriptions or reservation confirmations: you cannot reach it if you follow GPS! We circled Faro’s tiny streets for an hour, got chased out of parking spots by police when trying desperately to figure out why we couldn’t get to the hotel. The real problem? The property is on a pedestrian-only street, has a couple of poorly marked temporary parking spots for check-in (a walk from the hotel) and a parking garage they never mentioned where cars must be parked overnight. Why not simply relay this to customers when a confirmation is sent (and definitely include it in your Booking.com description!).

Staff. Dinner. View from terrace.

They changed the towels every day despite water shortages and me insisting I could keep towels

The breakfast was truly amazing. The staff pleasant and very helpful. The rooms were smart, modern and very comfortable and superbly equipped. We loved the gym, and spa facilities.

The fact that in every common room – restaurants, terrace, and as early as breakfast hour, you had to listen to music [usually of the thumping kind]. It is not indispensable to have background noise all the time and everywhere, but if you have to, the level [in my view] should be kept low. Some people will not mind but there are a lot of plane taking off close by, especially un the early morning. The area, and Faro as a town, is not the prettiest place.

Great staff, great location, over the last 40 years i have travelled extensively and i would rate this has an an excellent hotel. I have stayed in many hotels in the last two years including Trump Washington and Trump New York and this hotel is up there with them

Amazing hotel. The location, interior, staff, rooms, restaurants, bars, and pool were all fantastic! We had a standard room, which was spacious with a modern, slightly industrial design. Everything was clean, the bed was large and comfortable, and there was a balcony. We arrived around 7 PM and the spa had just closed, which was a bit disappointing as I was looking forward to it. However, the rooftop pool was open until sunset, and it was perfect after a long day. The rooftop area was excellent, with a terrace, lounge chairs, a pool with city views, and delicious cocktails. The pool water was a bit cool, but still enjoyable. We then went to the Italian restaurant on the ground floor, and everything was perfect. The food was delicious, the place was beautiful, the staff were excellent, DJ's music was fitting. Breakfast was also excellent with a great selection. All the hotel staff were very nice and professional, helping with our luggage, showing us to our room, providing a quick and easy check-in, and helping us to find the parking. This was the best experience, and I’m sad we only stayed one night. I highly recommend this place!

Excellent breakfast. Wide selection of fresh foods, pastries and well-prepared hot dishes. Great en suite shower with high-quality fittings. Comfortable bed and good quality linen. The minibar was refreshed with water and cola daily. Good-sized easy-to-use safe. Enough wardrobe space and hangers for our 7-night stay. Easy to use gym open 24/7. Chambermaids were very efficient. Sound insulation meant the hotel was quiet even though we were in the centre of town. The staff were very responsive and fixed a couple of small maintenance issues with the room quickly and efficiently.

There was nothing we disliked. Having some lighter food options on the roof terrace in the evening would have made the area easier to use, rather than having to order a full meal.

We’ve stayed here 3 times now. All the staff (especially the morning breakfast team) are so attentive and friendly. They’re very kind and helpful with anything you need. The housekeeping staff are really discreet and somehow keep everything to clean and tidy without ever making any noise in the corridors. The pool towels and pillows are lovely - and again the service is great. He keeps everything so organised. It is a bit expensive but it’s worth it. The Malton Brown toiletries are SO nice!! And they’re exclusive to the hotel sector so enjoy them while you can. The reception team always say hello when you walk past and eager to ask if you need anything. We’re coming back in September. It will be our 18th visit to Faro. We’ve stayed in so many places and we’ve only come here more than once so that’s saying something. 🇲🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿

Nothing. Everything is great.

The hotel is beautifully decorated with great attention to detail. Spaces are designed to be comfortable and delightful. Staff is very attentive and always with a smile. Breakfast is delicious and bedrooms are spacious and comfortable.

The view from the bedroom to an aircon machines area, it was a corner that missed some care.

The staff, especially the manager Ana went beyond my expectations. Arranged for my forgotten passports to be transferred from lisbon . The hotel is luxury and beyond . 2nd stay here as returned due to bad experience in lisbon . Cute welcome back card and biscuits on our arrival . It's the little things here that make you feel you are special. Highly recommended and looking forward to trying there new hotel in the old town and lisbon . 3hb chain have just got it right

Beds gym room rooftop balcony staff breakfast. Complimentary soft drinks and water in room everyday

The staff were awesome. Nilton, Claudia, Isabel and the two older gentleman who do the wine and breakfast were fantastic and attentive. Ana with the information was a star who recommended awesome things to do whilst I was in Faro that all turned out to be fantastic. Lastly the reception head and other staff were very helpful and sent a wonderful 40th birthday message to me, which was a lovely surprise.

The location was great, but was slightly a nuisance that cars/taxis had to drop off and pick up from down the road., but this can’t be helped. Other than that it would be nice to have some variety within the week for the breakfast, though the options were delicious.