LOVED this hotel so much! We were upgraded to a suite as we were celebrating our engagement, which was a lovely gesture. The room was spacious with lots of cool design features including a large free standing bath, comfy bed with stylish throw and a big free standing mirror. We loved the smeg fridge and design books which gave the room a unique contemporary feel. The restaurant is fabulous! We loved the plush green seats contrasting orange flower arrangements and the cocktails were delish! I loved the pear & apple cocktails in particular and the staff were so friendly & attentive. The hotel is very centrally located so everything is in walking distance.

Only very minor things! There were only 3 coffee pods a day - it would have been nice to have 4 as there were two of us. A table next to the bath to put products on or a towel rack next to it would have been handy. There are construction works next door which started early so it was a bit noisy but this is not the hotel's fault. We were disappointed the weather was bad & we could use the pool as it is a real haven up there!

I liked the design of the hotel & felt boutique. We were incredibly lucky to get an upgrade to a stunning room on he 6th floor which was fabulous. The bed was super comfy and the whole suite very nice (605). We also had a welcome drink for the bar downstairs and breakfast was very nice.

The location is a bit further out, but quieter being on a road back from the main one into the city centre. The pool area is a little small and being winter the sun was low but it was nice up there and an honesty bar.

The location, room and staff were exceptional. Great location - we walked everywhere from the hotel. The restaurant was lovely and we enjoyed our free welcome drinks but didn't eat breakfast there as it was over priced and we wanted to try some local alternatives. The library / honesty var was really cool. It wasn't quite warm enough for a swim in the rooftop pool but that was a lovely spot. I can imagine it being crowded in summer. Shame they didn't have a hot tub up there to soak our bodies after walking all day. The room was great and free bubbly (for our anniversary) and red wine was so nice. Staff couldn't have been friendlier.

Brown’s had an amazing location in the centre of Lisbon. Really close to a metro and within walking distance of restaurants and shops. The location was the main reason we chose it. The decor was so luxurious throughout the hotel and we really enjoyed the rooftop pool and bar area. The rooms were lovely and had amazing facilities such as speakers and fridge and the bathroom was excellent. Staff went above and beyond to be helpful and friendly. We really appreciated the welcome drink on arrival.

Perhaps a little expensive for quite a small room but overall we loved it and would definitely stay here again.

The staff went above and beyond to make our stay comfortable. I asked for a room near the lift and help with luggage as my partner had suffered a health event whilst away and we needed a place to rest mid flights to go home. We arrived at and although we had booked a superior room, the hotel has upgraded us to the Master Suite for my partners comfort! We were both so touched by this incredible kindness and care by the team at this hotel, also the honesty bar library was a lovely place to be and breakfast was of a really lovely standard as was the food we ordered for room service. We would highly recommend this Gem of a hotel, a fabulous place to stay.

Nothing not to like …

Loved to be upgraded, such an amazing touch and sign of true luxury hospitality. The hotel team is amazing and very pleasant to interact with. The rooms are perfectly comfortable and inspiring. Loved every minute in the place and will start planning return. Thank you for making our romantic getaway exceptionally pleasant.

Breakfast options were okay but not enough choice + no fresh veggie salad

To start with saying thanks to the lovely crew of the Browns Avenue hotel is an understatement, they deserve gratitude in a different way . Taking the extra mile is very normal with them to make ur stay memorable . The location is amazing. The staff are 7 ⭐️ . The room is just wow 🤩.

The hotel deal with a tour guide company called WebenTours run by Mr. Joel , simply and to make it very short DON’T deal with them . The company basically they don’t care about anything other than money regardless of the quality of the service provided. The hotel had nothing to do with the incident we had, in fact they went out of their way to speak to the company to resolve the matter.

This hotel is exceptional in every way. The staff, the room, the restaurant, the roof terrace are all extremely good. One word of caution - they have Marshall bluetooth speakers in the rooms. They are extremely good, and the first thing I did on returning home was to order one!

The one thing I didn't like, which is completely out of the hotel's control, was the noisy building work going on next door.

-Beautiful interior all throughout the hotel -Super comfortable bed, we slept really well -Great location -Small but great selection of breakfast -Very kind and helpful staffs Our stay was perfect; I booked it for my husband’s 30th birthday, and we couldn’t have chosen a better place. The room was upgraded which was a nice surprise, with a drink and a card. We slept so well and enjoyed using the hotel facilities.

-Daily cleaning could have been better; some amenities weren’t replaced, and overall, it didn’t seem that it was cleaned thoroughly.

From the moment we walked into Browns Avenue Hotel, we were impressed. We immediately felt at home with a warm welcome and offers to help us make the most of our stay. The entire facility is clean, safe, quiet, and pampering. We thoroughly appreciated all of the effort to make our visit to Lisbon especially memorable.

Our only complaint is the construction next door to the hotel made it extremely difficult to find. We arrived by metro and walked about 3x as far as necessary with our luggage since we passed the entrance twice before realizing exactly where it was. An e-mail from the hotel advising us of the construction and best access to the hotel would have been a pleasant bonus.