The building itself is stunning! The decor throughout and its condition is testament to the staff who maintain the building. Also, we were fortunate enough to have room 133 which had a huge balcony overlooking Porto which was a nice touch. The room itself was very quiet and cool, and had double doors with shutters were helped reduce the heat and noise. The in room facilities- kettle, fridge, AC, TV - were all in excellent useable condition. Staff members particularly Jorges, were always polite and helpful making our stay even more comfortable.

Well, this is a double edge sword. The location is a little far out of central Porto which is a Bolt ride or 15min hill walk, but this helps keep the location quiet so not a big issue for us. The building itself does not have an elevator which wasn’t a problem for us, but if you have mobility issues or unfit then you may struggle especially with luggage.

What a fantastic hotel! From the road you cannot possibly imagine what lies beyond its gates. there are several gardens, a bar as well as other facilities. The main attraction was the Tower itself, spectacular!!! The staff were so helpful and friendly, they were a delight. It's not too far ro walk down to the city centre from where you can visit many interesting places. The hotel room we stayed in was the Grande Suite in the Castle Tower, it had a balcony and terrace of a fantastic size with great views. The buffet breakfast was delightful and we discovered the on-site bar not offers a 'happy hour' between 5pm and 7pm where we experienced our first Port & Tonic cocktail which was a revelation, but also hot food upto 10pm.

The Castle Tower has no lift, so you will need to carry your luggage up to your room although the staff will do this if requested.

Incredible place! You get the unique experience of staying in a real castle right in the heart of Porto. While it's a bit further from downtown compared to other hotels, it’s totally worth it. It only takes around 10-15 minutes to reach the city center, so the location is still very convenient. The castle itself is stunning—antique yet well-maintained, without the musty smell that you often find in older hotels. The upper-floor rooms offer breathtaking views of the city. The staff were extremely professional and provided tons of great advice on what to see in Porto. This hotel contributed a great portion to the amazing mood and experience of exploring Porto. One of the best stays I’ve had!

This an absolutely exceptional property. Styled as an old castel in 100%. Which comes with a certain limitations, e.g. no elevator in the main building, which didn't really bother us at all. A decent breakfast in a stunning dining room, very kind and helpful staff, location 5 min walking from the metro station, lovely local restaurants close by. City center is in the walkable distance, downhill. This also means this is uphill going back but all those hills are hard to escape from in Porto. Nice bar open in the evenings and the private garden help to escape from the touristic crowd.

We were fortunate to get the best room in the hotel with a large terrace, which was very important to my wife. The terrace overlooks the city and includes table/chairs and lounge seats. The gardens are beautiful on the property and make for excellent photos. The breakfast was very good with great service. We had some laundry done on the property and the results were excellent with everything ironed and folded professionally. Management also treated my wife and I to some bottle of Port as it was our anniversary. There is parking on the property. There is also very good security to enter exist the property. We felt very safe as the hotel is in the tourist area with lots of shopping and places to go.

There was nothing we did not like about the villa.

Everything was splendid, except the weather. But we couldn't blame the hotel for that... The garden is a lovely place in good weather and the hotel building is something of its own. Don't forget to study the fantastic parquet floors and the decorations! Small but sufficient room (in the tower), very good beds, good breakfast and no noise.

The location is a little bit off, 15-20 min walk from the city center. The metro is however close and buses from outside the hotel take you half way down-town. The nearby surroundings a bit disheartening with many deserted and decaying buildings.

Beautiful property. Staff was great! They were truly amazing, friendly, accommodating & helpful! They communicated with me before the stay & once when I had a question after the stay. Beautiful breakfast room & the sweetest lady ever preparing the food & helping guests. She brought out cake for my friend's 70th birthday & had the birthday song playing in English. The tapas in the bar were above & beyond! We were "over the moon" when Nicole brought out the beautiful Portugese board-- so good!

Wish there had been an elevator to the room we stayed in on our 2nd night. We liked everything else.

We booked a garden-room and got a room in the main bulding on the ground floor with garden view. The room was spacious, and the bed was huge! (And very comfy!) The room was next to the reception, but the sound proofing was excellent, we never heard anything and could sleep really well. Breakfast was good, nothing special, but for the price of the room it was absolutely ok with a good choice of things. Location is quiet, about 20-30 mins walk down to the center. Metro station is only 3 mins walk away, so in the evening we took the metro home instead of walking up the hill. ;) Last but no least: Extremely nice reception staff! We will stay here again for our next trip to Porto.

Bathroom ceiling could use some renovation above the shower.

The place is conveniently placed near a metro stop, just in front of a bus stop and just a few minutes walking from good restaurants and all the best Porto has to offer. Parking is behind gates, which is good when you leave your car unused for a couple of days. Nice breakfast in the old building and super helpful staff. Very quiet at night, and with a nice garden that should be great in the right season (we were there in February, with the rain...). The room we had was ample, in a new annex, so it lacked a bit of character, but clean and comfortable. Next time we'll try a room in the old building.

The staff was exceptionally nice. The castle is really charming. Since the hotel was not too busy, as we travelled in low season, we got a free room upgrade and happened to stay at a marvelous suite with a huge balcony with a view over Porto. Jorge who greeted us upon arrival was very helpful and kind and the lady who served breakfast was exceptionally sweet and told us a bit of the history of the hotel. The breakfast was really tasty too! The room was very comfortable and clean. It is definitely one of the nicest hotels we've stayed at and we've stayed at many hotels all around the world due to our work. It feels more than a hotel, it has soul and feels almost like a home. Would love to come back one day!

The only thing that might have been imperfect is the shower head. It was a little worn out, so a bit of water would come out through the side and you would get less pressure. It didn't upset me at all though, as the stay was incredibly pleasant overall, I am just leaving this here so it can be checked for the future visitors. This is such a minor detail, though, everything else was perfect!