This hotel meets all the expectations for a first time visit to Porto. Good location, well maintained facilities, and clean room with AC. Most notably, the staffs set the quality of the hotel. They are professional, efficient and give warm welcoming that making you feel comfortable throughout your stay. I would not hesitate to stay here again!

1) Location: vibrant and central but quiet in the hotel rooms; Porto is a really clean city, but shabby in places (part of its charm!); great sunset from the balcony rooms (although even better to walk 5mins down to the bridge and watch over the river); easy 10min walk to traditional food market (great for chilled vibes, walk round with a glass of delicious but cheap wine and eat the freshest seafood or local cheese from cones!) ; the new Time Out market for a variety of superb hot food stalls- Portuguese restaurant classics as well as incredible sushi, Brusco Burgers and Okra for traditional and Portuguese-style pizza toppings), served quickly, good for different tastebuds and no need to reserve, loads of tables for relaxed eating and no rush to leave; train station for selection of great restaurants (book Tapabento in advance is a must- it’s worth it!) 2) Tourist sights- the tower worth every euro for spectacular views and the riverside stroll by night is stunning; cable car is great fun to get up high/low easily; No1 tram (or taxi for saving time as long queue) down to the beach. Praia de Luz is an amazing spot to sit and watch the crashing waves. The gardens at the art gallery is very green, shady and a lovely treetop walk. Uber needed but worth it as a contrast to the city. Base cafe rooftop garden next to the tower is great for cool vibes and a glass of Porto Tonica or cold Superbock. 3) Immaculate hotel is small but charming, cool, fun decor; staff have a wealth of knowledge and very proud of Porto. Don’t hesitate to ask for advice on attractions and restaurants. Very talented bar staff, with an extensive, exceptional cocktails and mocktails. The comfortable bar kept drawing us back! Breakfast also well worth it, a very relaxing start to the day, great hot and cold continental options, restocked frequently and very grateful to see allergens (including nuts and peanuts) listed on all buffet items.

Nothing, delighted with all aspects

Extremely helpful staff, comfortable room, great communication, big bed, total silence in the room. Free room upgrade.

Breakfast selection could be better. Also, and this doesn’t apply to the hotel’s staff, but to a service provided by the hotel - transfer from the airport. The driver didn’t take us directly to the hotel, but was driving to the “must see places”. This is something we didn’t know and didn’t consent to. It was 10PM and we were tired, but even if we weren’t, this is unacceptable. We were two women and it didn’t add to our feeling of safety at all.

Breakfast was very good, great selection of food.location was excellent from a tourist perspective. I had a room with a view which was great, there was a slight amount of street noise, but that wasn’t a problem at all. The room and bathroom were very nice.

I asked hotel to book me a taxi to take me to the station a 10 minute drive away. The driver arrived in a flashy Tesla, was very polite and obliging, but charged me a ridiculous price for the ride. in future I’ll make it clear I want a TAXI. this short ride cost me a lot more than the taxi ride from the airport to the hotel, a much longer distance.

Rogério Martins, the Guest Experience Manager, was incredibly patient and helpful throughout our stay. He went above and beyond to assist us with booking attractions and restaurants, ensuring we made the most of our visit. The hotel itself is perfectly located in the city center, making it easy to explore everything on foot. From shops to cafes, everything is just a short stroll away. The room was spotless and comfortable, providing a cozy retreat after a long day of sightseeing. What truly stood out was the attention to detail and the welcoming atmosphere. The staff was friendly and attentive, making us feel right at home. It’s a gem I would recommend to everyone looking for a memorable stay. If you’re in the area, don’t miss out on this fantastic hotel! 10/10 stars!

Nothing I dislike about. Everything is perfect!

Great location - just across the street from the cathedral and around the corner of the Ponte Luis bridge. The staff is nice and friendly, breakfast is very good, with hot options and tiny pasteis de nata (super delicious). The room was cozy, very comfy beds, good sleep.

The door to the balcony in the room didn't open, there was a note "to call a staff if you want to open it", that's weird😅 There is no kettle, we had to get the hot water for tea from the coffeemaker - not much of a problem, but I would prefer a kettle. The bridge is just around the corner, and while it's pretty neat, it can be a bit louder then you would expect. Every time the train goes across it - you hear it from the room, like a smooth "hoosh". It wasn't a problem for me, but if someone is a sensitive sleeper - it might bother a bit

This was a wonderful central location in Porto and a very clean and comfortable hotel. The best thing was having David at the front desk help us with all our questions regarding parking, laundry place, food etc! He was the most (and only) knowledgeable person out there and made our stay simply wonderful!!

Food at the restaurant was quite awful in taste and quality. The front desk staff other than David was not very knowledgeable about the area or nearby laundry facilities. Some more staff training would be helpful for guests.

For anyone who likes a variety of choice at breakfast that is fresh, abundant and interesting, it is highly recommended. The setup is great and innovative, modern, warm and Staff are also quick at replenishing whilst being attentive too, to any questions clients may have given the very attractive layout and display of food. The room was very spacious, really well lit with lots of light options, a great view and extremely central to Porto. Close to all major vantage views, the Cathedral, the Louis bridge and everywhere else is within walking distance...whilst also being away from the superbusiness of the crowds and yet so close to all the hot spots. Also use of the Metro...a few metres away (Sao Bento), whilst the transportation systems in Porto are very efficient and easy to use.

A modern hotel that was everything described. Compared to another hotel we stayed at in Porto, a bit too modern for our taste and did not have much character. The room and staff were excellent. so for the right person a great hotel.

The location was further from the river than we would have preferred on Google maps looks fine until you get there and realise how hilly Porto is. Not the hotels fault but worth considering if walking uphill to get back to the hotel every day is not your thing. The hotel seemed to be on the route of people walking home from bars which on the last night was an issue as there was a lot of noise from the street until the early hours. We had to have the window open as the air conditioning was a little to cold for us, but this meant the noise kept us awake.

This was a great place. Very, very hip “vibe” and really reminded me that my work was over and it was time to enjoy Porto! The staff was outstanding - kind, remembered us every time we came in and very accommodating to us. The cafe had good food and a nice staff as well. We really enjoyed everything about the hotel.

The good news is people really enjoy hanging out in Porto. The bad news is there is a little park outside of the hotel and some people who seemed to have enjoyed themselves a bit too much hung out there and spoke at the top of their lungs waaaay too late into the night. I wanted to open the window and ask them to turn the volume down but was afraid they’d only get louder. I don’t think there is anything the hotel can do about this but it was unfortunate.